170 Technology Services jobs in the Philippines

**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**JOB OBJECTIVE:** This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to diagnosing, interrogating, troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant to customer specifications for a 24/7 department operations.
This position is also required to answer inbound calls, service requests, confirm work orders, perform graph analysis and troubleshooting of refrigeration and HVAC alarms of Basic, Resolution and Smart Dispatch Food Retail customers.
**ALARM MANAGEMENT & SMART DISPATCH**
+ Responsible for interrogation of refrigeration and/or HVAC alarms received and diagnosing them based on Service Level Agreement with external customers
+ Deliver alarm information with accurate documentation by calling or sending email to external customers
+ Identify correct action, whether to call or disregard/hold alarms based on alarm history, graph analysis vis-à-vis customer procedure
+ Update and confirm completed work orders pursuant to customer procedures
+ Answer inbound and transferred calls and address them as necessary
+ Read and understand customer procedures
+ Identify process improvement
+ Conduct customer survey for every external customer transaction
**ADDITIONAL FUNCTIONS:** Other functions that may arise.
**JOB SPECIFICATIONS**
+ Graduate of any 4-year degree
+ Fresh Graduate is acceptable
+ Preferred with experience gained from interactive customer services and related functions.
+ Background in offshore service operations is an advantage.
**SKILLS AND ABILITIES**
+ Computer Applications such as MS Office (Basic Knowledge in MS Outlook, MS Word, MS Powerpoint, SharePoint and Basic Knowledge in MS Excel)
+ Managed Services business systems and tools but not limited to Salesforce, RDP, Genesys, etc.
**OTHER WORK CONDITIONS**
+ Work on shifting operations with scheduled days off
+ Supporting the assigned business and customers
+ Work on Weekends and Holidays
+ Fast-paced environment
+ Work on hybrid work arrangement at least 8 days per month
**COMPETENCY PROFILE**
+ Customer Focus
+ Communicates Effectively
+ Drives Results
+ Action Oriented
+ Collaborates
+ Self-Development
+ Self-Awareness
+ Interpersonal Savvy
+ Plans and Aligns
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

Job brief

Our client is a leading enterprise operating at the intersection of technology innovation and operational excellence. The organization is expanding its regional technology capabilities in Asia to strengthen business-critical infrastructure. This leadership role will support the delivery of resilient, secure, and scalable platforms across international teams.

We are seeking a seasoned IT leader with deep infrastructure expertise, commercial mindset, and experience working within a global or matrixed setup. The successful candidate will blend hands-on technical understanding with operational maturity, and lead multidisciplinary teams with accountability and vision.

Responsibilities

• Infrastructure Strategy & Execution
  Direct regional initiatives that enhance infrastructure capability, service availability, and security compliance. Spearhead the modernization of platforms to drive performance and cost efficiency.
  • People Leadership & Team Building
    Lead and coach a high-performing technical team across the region. Bring 5-8 years of strong people management experience, emphasizing coaching, development, and accountability in a fast-paced environment.
  • Cross-functional & Global Collaboration
    Operate within a matrix organization, partnering with global counterparts across IT, business, and operations functions. Champion seamless alignment across time zones, cultures, and strategic priorities.
  • Commercial & Budget Oversight
    Collaborate closely with finance stakeholders to plan, track, and optimize infrastructure-related spend. Bring a commercially oriented perspective to IT initiatives, ensuring cost-effectiveness and business value.
  • Risk & Compliance Management
    Maintain robust governance and compliance oversight, ensuring alignment with global standards and regional legal frameworks. Lead regional contributions to IT audits and risk remediation efforts.
  • Stakeholder Communication
    Represent regional technology leadership to senior management. Communicate technical updates, strategy progress, and project milestones clearly to a broad audience.

Requirements

• 15+ years in IT infrastructure and operations, including 58 years of leadership experience in large-scale or high-regulation environments.
  • Strong background in core technologies such as Windows Server, Active Directory, VMware, networking, and cloud/hybrid infrastructures.
  • Demonstrated success working across countries or within matrix organizationscomfortable navigating global dynamics.
  • Commercially fluent, with experience managing budgets, vendor relationships, and cost optimization strategies.
  • Collaborative leader who values performance, development, and inclusive team culture.
  • Bachelors degree in a technical field; advanced certifications or postgraduate education preferred.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
**In this role, you will be the main consultant for 1 Enterprise client while working onsite with their respective BPOs.**
**What will you do:**
Managed Services is responsible for driving the engagement of Sprinklr customers from a strategic, operational and delivery perspective.  You will work with one of the largest MNCs as their main point of contact. These responsibilities include the following:
+ Hands-on-keyboard configuration to help customers achieve positive business outcomes using the Sprinklr platform.
+ Work directly with customers around the full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform
+ Proactively identify, document, and deliver in-platform solutions and optimizations aligned with customer use cases to maximize value realization of the Sprinklr platform.
+ Maintain an intimate understanding of the customer's business to drive relevant, strategic and forward-thinking platform recommendations.
+ Maintain platform relevance in alignment with ongoing shifts in industry and business needs.
+ Maintain the role of platform subject matter expert for both the customer and for internal account team partners.
+ Ensure that all customer end-users are trained, educated, and up to date on platform use, best practices, and functionality.
+ Provide oversight of any additional enablement of the software deployment in alignment with current architecture and future customer needs or business requirements.
+ Collaborate across internal account teams across Sales, Success, Product and Engineering with the shared goal of maintaining customer health, work to win new business and/or grow existing accounts.
+ Perform regular platform audits and identify opportunities for increased platform adoption and consumption, thus improving platform stickiness.
+ Deliver maximum value realisation of Managed Services to drive retention and growth.
**Who You Are & What Makes You Qualified:**
+ Experience in Enterprise Software consulting and/or technical configuration.
+ Ability to lead and motivate large teams without direct supervision, leveraging mediation and stakeholder management skills
+ Strong stakeholder management experience, including at the executive level
+ Cloud contact center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring Central etc.
+ Experience with Cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow Automation, Self Service, Conversational AI, Workforce Optimization, Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications (UC) and Analytics.
+ Experience working on social media management software, customer engagement SAAS, CCaaS platforms is preferred.
+ Excellent written and verbal communication skills.
+ Strong technical background with advanced computer skills.
+ Ability to work independently and as a member of a team.
+ Demonstrate experience and a passion for the social media technology universe.
+ Extremely strong communication and presentation skills.
+ Ability to work effectively under tight deadlines and juggle several assignments simultaneously.
+ Fluency in social media platforms and direct experience in working with or for social media management software is preferred.
+ Passion for solving customer challenges and commitment to customer delight.
+ Advanced skills in Microsoft Office (Excel & PowerPoint)
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .

HIRING
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)

QUALIFICATIONS:

A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>

Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>

Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!

"Urgent in need of someone who can start ASAP for this Account!
Location: DAVAO CITY br>Work set -up: Work onsite/Office -based

Qualifications:
At least senior high school graduate.
At least 1 year BPO/Non - BPO experience
With good to excellent ENGLISH communication skills.
Must be fully vaccinated
Willing to process their application immediately


Compensation:
Competitive basic salary plus other Allowances
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization

Additional benefits will be discussed during the Job Offer. "

TECHNICAL SUPPORT ENGINEER
br>We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!

If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US!

The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Property Management, Digital Marketing and Customer Service. We are every business’ partner to achieving their market targets and business goals. < r>
What we Offer?
• A competitive package depending on meeting the qualification requirements stipulated above < r>• ull-time, permanent employment < r>• A ove standard leave credits upon regularization < r>• P id trainings related to the job < r>• T ols necessary in the delivery of output will be company-provided < r>• A niversary increase < r>• P rformance incentives < r>• H liday and overtime payment if incurred < r>• O fice-based, rotational schedule (6am to 3pm and 7am to 4pm), 5 days a week work schedule < r>
Please note that this is a FULL TIME, ON-SITE OFFICE JOB
Should you be interested to grow your career in the BPO industry, send us your comprehensive curriculum vitae and our Human Resource Professional will connect with you for the schedule and details of the screening process.

Pay: Php20,000.00 - Php25,000.00 per month (starting rate, depending on meeting the qualification requirements)

Benefits:
• A ditional leave < r>• C mpany Christmas gift < r>• C mpany events < r>• O portunities for promotion < r>• P id training < r>• P y raise < r>• P omotion to permanent employee < r>
Schedule:
• 8 hour shift < r>• D y shift < r>
Supplemental Pay:
• 1 th month salary < r>• A niversary bonus < r>• H liday Pay < r>• O ertime pay < r>• P rformance incentive < r>• Y arly bonus < r>
License/Certification:
• L censed Electrical Engineer, Master Electrician, Licensed Electronics Engineer, Electronics Technician (Preferred) < r>
Requirements
• L censed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician < r>• K owledge in solar panels, batteries and inverters is a deal breaker < r>• H s prowess in English communication, oral and written < r>• C n confidently speak with all types and levels of people < r>• H s active listening skills < r>• A le to multi-task - maneuver computer from one application to another while talking to the customer over call < r>• P ssionate about providing customer service < r>• A aptable, organized, patient and empathetic < r>• C mfortable working with a team of Engineers, collaborative and dynamic

Urgent hiring! Customer Service Representative!
br>JOB TYPE: ON-SITE
LOCATION: Davao City

Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits