406 Technology Manager jobs in the Philippines

Technology Manager

₱80000 - ₱120000 Y Payreto

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Job Description

What We Offer

  • Competitive Salary Packages
  • Professional Development Opportunities
  • Hybrid Work Setup
  • Equipment Provided
  • Day 1 HMO
  • Life Insurance

Position Overview
The Technology Manager oversees and leads in providing solutions to helpdesk-related and web-related issues and concerns of the different facets of the Support Departments in the company. The Technology Manager works and collaborates closely with the other leads, managers, and/or leaders across the various facets of the Technology Department in IT helpdesk and support, IT infrastructure, web designing, web development, web update and maintenance and reports generation, and other technical and data analytics related work.

**WHAT WILL YOU DO?

IT Helpdesk and Support**

  • Leads in providing help desk support and resolving problems to the end user's satisfaction.
  • Leads in monitoring and responding quickly and effectively to requests received through the IT helpdesk.
  • Leads in monitoring requests from end-users and processes first-in first-out based on priority.
  • Modifies configurations, utilities, software default settings, etc. for the local workstation.
  • Utilizes and maintains the help desk tracking software.
  • Leads in documenting internal procedures.
  • Leads in assisting IT-related matters in the onboarding of new users.
  • Leads in ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
  • Install, test, and configure new workstations, peripheral equipment, and software.
  • Leads in maintaining inventory of all equipment, software, and software licenses.
  • Manage PC setup and deployment for new employees using standard hardware, images, and software.
  • Monitors assigning users and computers to proper groups and implementing security and restrictions.
  • Leads in performing timely workstation hardware and software upgrades as required.
  • Leads in ensuring that the company maintains strict compliance with PCI DSS.

Annual PCI Audit

  • Facilitates structured collaboration with PCI auditors to attain the goal of PCI certification at the end of January of the following year
  • Manages the PCI certification project for all tasks and ensures that the certification process successfully ends on the planned date mutually by all internal and external parties involved
  • Ensures the delivery of all related documents with the help of assigned staff

Information Security

  • Monitors the information security operations in the Company
  • Leads the design, implementation, and maintenance of the Company's IT security programs and projects
  • Manages the creation and updating of information security policies
  • Supervises the enforcement of the Company's security policies
  • Monitors various security events and threats, and responds to such with the appropriate technical control measures
  • Leads IT security audits, conducted on a periodic and ad hoc basis

IT Business Continuity and Disaster Recovery Management

  • Leads the development of disaster recovery plans for physical locations with critical assets
  • Leads the development of contingency plans to deal with organizational emergencies
  • Analyzes impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements
  • Leads the review and improvement of the existing disaster recovery plans in coordination with the organizational Business Continuity Plan
  • Leads the conduct and overseeing of the contingency plan integration and operation.
  • Designs or implements products and services to mitigate risk or facilitate the use of technology-based tools and methods

Systems and Network Management

  • Leads the team in planning, coordinating, and implementing network and system security measures in order to protect data, software, and hardware
  • Ensures that computer systems and networks operate at their optimum performance, and evaluates computer system and network access and use
  • Leads the design and planning of the organization's system and network infrastructure
  • Recommends and justifies changes to the leadership team for the improvement of the systems and network configuration, and design

Supplier Relationship

  • Manages relationships with IT suppliers and service providers to ensure the organization's objectives are prioritized and met
  • Spearheads the research of finding appropriate and cost-effective IT solutions, systems, and/or providers for the organization's use
  • Leads the team in the procurement of hardware and software for use within the organization

Web Design

  • Leads in the conceptualization of designs in web applications and tools including for client, operations, and people analytics
  • Leads in creating and presenting web-related project proposals
  • Designs and builds websites with computer tools and programming languages like HTML, CSS, JavaScript/Typescript, NodeJS, Python and/or PHP.
  • Communicates with the different teams under the Support Departments for planning web-related projects

Web Development

  • Serves as the lead developer on multiple web development projects, including the planning, design, development, testing, and deployment of websites and web-based applications
  • Performs detailed code reviews to ensure quality assurance and adherence to coding best practices
  • Leads in developing new applications and making improvements to existing applications
  • Leads in developing and implementing strategies for optimizing website performance, including load times, caching, minification, and compression
  • Leads in building web applications through coding and scripting
  • Leads in developing the system and performing repository updates
  • Leads in developing databases for initialization and creation
  • Leads in performing and documenting sanitation and cleanups of codes
  • Leads in performing Quality Assurance Testing

Web Update and Maintenance

  • Troubleshoots technical issues and identify root causes in a timely and effective manner
  • Leads in evaluating codes to ensure it is properly structured and compatible with different devices
  • Leads in validating test routines and schedules to ensure that cases mimic external interfaces
  • Leads in performing stress and security testing to ensure the stability and robustness of the website

Special Projects and Initiatives

  • Leads in developing tools, applications, and websites as required by the HODs
  • Leads in documenting the entire development process of the projects
  • Reports findings, solutions, and other significant tasks to the clients, leaders, and/or management

Reports Generation

  • Leads in ensuring an accurate and on-time delivery of offered solutions to assigned clients based on their needs
  • Provides accurate and timely reports to client(s), employees, and leaders
  • Ensures accurate reporting of activities, opportunities, and/or challenges to the Head of Technology and leaders
  • Report issues to Systems and Network Admin for escalation

Additional Duties:

  • Serves as the team's primary resource for all matters relating to web development, IT helpdesk, and IT infrastructure, guiding and mentoring less experienced members of the team
  • Manage information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures.
  • Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; and developing personal growth opportunities.
  • Maintain the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • Be updated in technological research by studying organization's goals, strategies, practices, and user projects.
  • Will complete projects by coordinating resources and timetables with user departments and data centers.
  • Works closely with project managers and/or department leaders to ensure that all project deliverables are met in a timely and efficient manner.
  • Accomplishes other tasks as may be assigned by the head of the department and/or clients and leaders of the company.

WHAT SHOULD YOU HAVE?

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, and other related fields.
  • Has knowledge in any Google services and/or local Hosted system to Local hosted system integration
  • Has knowledge in handling Windows, Linux, and Mac operating systems
  • Has knowledge in handling network devices such as Routers, Switches, and Wireless APs
  • Has knowledge in assembly and disassembly of laptops and desktops
  • Has knowledge in troubleshooting Microsoft Office applications
  • Has Advanced Programming skill set
  • Knowledgeable in Programming Languages (PHP, CSS, HTML, JavaScript, etc.)
  • Complex problem-solving skills
  • Analytical thinking skills
  • Strong written and verbal communication skills
  • Experience working on large-scale web development projects Resourcefulness and troubleshooting aptitude
  • Experience with content management systems, eCommerce platforms, and web applications
  • Has a minimum of 3-5 years of experience in web development, IT Helpdesk or Support, and/or relevant technical experience related work.
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Information Technology Manager

Mandaluyong, National Capital Region ₱104000 - ₱130878 Y Philippine Business for Social Progress

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Job Description

JOB SUMMARY

Oversees the implementation of the PBSP management information

system. Provides technical expertise, strategic leadership, and direction

for the Information Technology Architecture of the Foundation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Infrastructure Development & Process Improvement

  1. Provides the unit's direction and manages the implementation of

the unit mandate and functions

  1. Conceptualizes, evaluates, and implements plans and/o design

improvements on the Foundation's information structure and

requirements. Ensures and maintain standards of performance,

reliability, and data integrity of systems.

  1. Examines and recommends hardware, network, and operating

system alternatives and programs which make operations

dependable and secure for Head Office, Regional & Field Offices.

  1. Assesses different software alternatives and suggest solutions for

the Foundation in support of its strategies.

  1. Regularly reports status of IT Department's operations, application

performance/issues and progress of new implementations. Project Management

  1. Responsible for leading teams to deliver project(s) for the

Foundation. These include aligning project objectives, with the

Foundation goals and make sure the project team is clear on

objectives.

  1. Manages all aspects from requirements, vendor selection and until

implementation of the project(s) to ensure the program aligns with

and directly supports the achievement of the Foundation strategic

objectives.

IT Administration and Data Security

  1. Determines and proposes annual budget requirements and

resources to implement the systems and ascertains optimal IT

operations, checks, and controls IT spending so that it is within the

approved budget and resource constraints.

  1. Ensures and maintain the technical competence of IT personnel by

providing and suggesting necessary skills training.

  1. Preserve assets, information security and control structures

  2. Implementing the Data Protection Policy, and ensuring it is adhered

to throughout the Foundation.

  1. Creating and guidelines for all employees of PBSP and checking

compliance to the guidelines.

Philippine

Qualifications

  • Bachelor's degree in computer science or relevant field
  • At least 10 years work experience in IT Management, preferably 4 to 6 years in supervisory capacity
  • Experience in information technology space and solving various software and hardware problems
  • Strong technical problem solving and communication skills
  • Excellent conceptual skills, good technical writing skills.
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Information Technology Manager

₱1500000 - ₱2500000 Y WNS

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Job Description:

  • Overall responsibility for the Infrastructure group to ensure implementation and maintenance of the IT Infrastructure.
  • Managing a team of hardware, networks and security professionals.
  • Plan and implement organization-wide installations of OS, servers applications, and user Desktop systems.
  • Ensure smooth working of the Data center operations and all associated maintenance activities.
  • Monitoring helpdesk Support, and resolution of hardware, networking and system administration related issues.
  • All system administration functions like User Access control, Backup & Restoration, Patch management, Virus Management, Spam Management, etc.
  • Implementation of all Security related policies and procedures as per ISO 27001 standards.
  • Procurement and review of IT products and services.
  • IT Asset Management.
  • Coordination with Principals / Vendors on all IT related purchases including laying down technical specifications and selection of HW/Networking components.
  • To be actively involved in the selection, training, orientation, and assignment of duties to junior staff in the Infrastructure group.
  • Recommending and implementing future planning and development of IT infrastructure resources.
  • Helping the Management in developing and implementing stronger policies and procedures for information management systems.
  • Research current and potential resources and services based on the requirements of a growing firm.
  • Keeping abreast of latest developments in information process technologies.
  • Monitoring security of all technology resources.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Engineering, Computer Science or related field.
  • Proven experience (5+ years) in IT management roles, with a focus on enterprise-level infrastructure and operations.
  • Strong leadership and managerial skills, with the ability to motivate and mentor team members.
  • Relevant certification such as ITIL, PMP, Microsoft certifications or any IT related certifications are highly desirable but not required.
  • In-depth knowledge of IT systems, networks, security, and compliance standards.
  • Excellent leadership, communication and problem-solving skills.
  • Proven ability to manage projects, coordinate with various teams and handle complex technical issues.
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Data & Technology Manager

Taguig, National Capital Region ₱900000 - ₱1200000 Y WPP Media

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Job Description

About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:

  • Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
  • Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
  • Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact
3 best things about the job:

  • Be a member of a high performing team focused on technology, data, partners and platforms, a key strategic growth area for WPP Media.
  • Work in an environment that promotes freedom, flexibility, empowerment, and diverse working styles to solve real business problems.
  • The opportunity to learn and collaborate with a wide range of stakeholders across all WPP Media agencies and business units in APAC.

Skills and Experience
Responsibilities of the role:

  • Provide advanced analytics reports utilising respective tools (ad servers, web analytics platforms, CleanRooms), to be used for optimisation.
  • Deliver audience- based strategies (e.g. rules based segmentation), for media activation.
  • Create custom data driven attribution models for client digital campaigns
  • Develop client advanced omni-channel measurement solutions such as cross-device, offline to online, crosschannel etc.
  • Design & Setup A/B tests for implementation with the respective buying teams.
  • Utilise log data to build algorithms for media targeting & delivery (e.g. Custom bidding)
  • Contribute actional insights to post campaign analysis reports for clients.
  • Manage project timelines and deliverable schedules, communicate with stakeholders & raise issues with the Analytics Director as required.
  • Provide training & support executives in both their responsibilities and developing new capabilities to become a future manager.
  • Support the Analytics Director with Partner/Vendor management, including internal global teams.
  • Any other ad-hoc projects or tasks relevant to the position.
  • Build a great working relationship with your team, market teams and client team, operating seamlessly together to deliver success for our clients, across the briefing, booking, set up, optimisation and reporting processes.

Measures of Success –

In 3 months:

  • Thorough understanding of the WPP Media Services Data & Tech processes and commenced utilizing in their day- to- day tasks & projects
  • Developed strong working relationships with all team members and relevant stakeholders (e.g. agencies, partners, GMS buying teams).

In 6 months:

  • Has gained any outstanding accreditation/certifications of relevant technologies utilised within the WPP Media Services Data & Tech team.
  • Commenced supporting the GMS buying & Campaign Delivery teams, and has identified opportunities to add value with our Reporting & Analytics services.

In 12 months:

  • Delivered advanced analytics projects (eg C4M - Cloud for Marketing) across a number of key client campaigns.
  • Built comprehensive models that have resulted in improved ROAS across GMS buying activity.

Required Competencies: (Knowledge, Skills, and Attitude)

  • 1-2 years of experience in a people management or supervisory role.
  • Thorough understanding of online marketing (specifically search, social & programmatic) & digital media metrics
  • Proven ability to extract insights from data and present findings.
  • Advanced dashboard/visualisation capabilities (Tableau, Datorama, PowerBI)
  • Strong SQL experience & has worked with at least one of the major DBMS (SQLServer, MySQL or Postgres)
  • Exposure to Front-end web development (HTML, CSS)
  • Exposure to Web API development (PHP, Java, C#, Python, cURL)
  • Demonstrated capabilities working with media data within ad servers (CM360, Sizmek) DSP's (DV360, TTD) and clean rooms (ADH preferred)
  • Accreditations/Experience utilising web (eg GA360, AA) & App analytics (eg Firebase, Appsflyer, Kochava) platforms.
  • Highly organised, detail orientated, QA-focused with demonstrated project management capabilities
  • Flexibility to work in a cross-functional team but also have the initiative to problem solve independently

Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Please read our Privacy Notice for more information on how we process the information you provide.

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Information Technology Manager

₱600000 - ₱660000 Y Chris Sports Plaza Inc.

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Job Description

Job Description:

The IT Manager is responsible for overseeing the organization's information systems and technology infrastructure to ensure efficient data management, reporting, and decision support. They lead the development, implementation, and maintenance of IT systems that align with the company's strategic objectives. The IT Manager acts as liaison between management and IT teams, ensuring technological resources effectively support business operations, including retail store networks. A key focus in managing ERP systems such Odoo, R Pro to optimize enterprise resource planning processes, along with providing comprehensive hardware and software support to ensure smooth organizational operations. Additionally, they should possess strong knowledge of SQL, Crystal Reports, and related reporting tools to facilitate advanced data analysis and report generation.

Key Responsibilities:

 Strategic Planning: Develop and execute an IT strategy aligned with organizational goals, including supporting retail store operations. Identify technological opportunities to improve business processes.

System Management: Oversee the design, implementation, and maintenance of IT systems, databases, and ERP solutions like Odoo, R Pro, ensuring they support both corporate and retail store needs.

RP Implementation and Optimization: Lead the deployment, customization, and continuous improvement of ERP systems to streamline retail store inventory, sales, procurement, and financial processes.

etail Store Support: Provide technical support and solutions tailored for retail store operations, including point of-sales (POS) systems, inventory management, and sales data reporting.

ardware & Software Support: Manage and support the organization's hardware infrastructure (computers, servers, networking equipment) and software applications, ensuring optimal performance and minimal downtime.

upport Group Coordination & Support: Act as a key member of the support group, coordinating and providing support for hardware, software, ERP, and retail systems. Assist in troubleshooting, issue resolution, and user support to ensure continuous operational efficiency.

ata Analysis & Reporting: Utilize SQL. Crystal Reports, and similar tools to develop complex reports, data extracts, and dashboards for management and retail store teams. Ensure data. Accuracy, integrity, and confidentiality.

echnical Skills & Tools: Strong proficiency in SQL for database querying and data manipulation. Experience with Crystal Reports or equivalent reporting tools for creating detailed and custom reports.

eam Leadership: Lead, mentor, and supervise the IT team. Provide technical guidance with the support group.

udget Management: Prepare and manage the IT department budget, including costs related to ERP licenses, hardware procurement, software licenses, and support services.

olicy & Compliance: Establish and enforce IT Policies, standards, and procedures to ensure system security, data privacy, and regulatory compliance.

endor & Stakeholder Management: Collaborate with external vendors, ERP provider, hardware supplier, and retail stakeholders for system procurement, customization, and upgrades.

ser Support & Training: Provide training and ongoing support to end-users, including store staff and management, for IT tools, POS systems, hardware devices, and reporting tools.

ontinuous Improvement: Stay updated with emerging technologies and industry best practices in retail IT, hardware, software support, and reporting tools to enhance operational efficiency.

Qualifications:

Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or related field

Experience:

  • 8-12+ years of experience in MIS, IT Management, or related roles. o Proven experience managing large-scale information systems, including ERP systems such as Odoo, SAP, or Microsoft Dynamics.
  • Hands-on experience with ERP implementation, customization, and optimization especially in retail environments.
  • Extensive hardware and software support experience, including troubleshooting, maintenance, and infrastructure management.
  • Strong expertise in SQL for database querying, report generation, and data analysis.
  • Proficiency In Crystal Report or similar reporting tools for creating complex, customized reports.
  • Experience working within or leading support groups, with a focus on coordinated support efforts.

Technical Skills:

  • Strong knowledge of database management, SQL, BI/reporting tools, and support processes.
  • Expertise in ERP modules relevant to retail (inventory, sales, procurement, finance)
  • Familiarity with POS systems, retail software integration, and retail specific MIS solutions. o Knowledge of hardware infrastructure (computers, servers, networking equipment) and software troubleshooting.
  • Understanding of network security, cybersecurity, and data privacy regulations
  • Leadership Skills: o Excellent leadership, communication, and interpersonal skills o Ability to coordinate cross-functional teams and communicate technical information effectively to retail and non-technical stakeholders.
  • Analytical Skills: o Strong problem-solving abilities and analytical thinking, especially in retail operations and support group coordination.

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

  • Paid training

Work Location: In person

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Information Technology Manager

₱900000 - ₱1200000 Y Chris T Sports Plaza, Inc.

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Job Description

The IT Manager is responsible for overseeing the organization's information systems and technology infrastructure to ensure efficient data management, reporting, and decision support. They lead the development, implementation, and maintenance of IT systems that align with the company's strategic objectives. The IT Manager acts as liaison between management and IT teams, ensuring technological resources effectively support business operations, including retail store networks. A key focus in managing ERP systems such Odoo, R Pro to optimize enterprise resource planning processes, along with providing comprehensive hardware and software support to ensure smooth organizational operations. Additionally, they should possess strong knowledge of SQL, Crystal Reports, and related reporting tools to facilitate advanced data analysis and report generation.

Key Responsibilities:

 Strategic Planning: Develop and execute an IT strategy aligned with organizational goals, including supporting retail store operations. Identify technological opportunities to improve business processes.

System Management: Oversee the design, implementation, and maintenance of IT systems, databases, and ERP solutions like Odoo, R Pro, ensuring they support both corporate and retail store needs.

RP Implementation and Optimization: Lead the deployment, customization, and continuous improvement of ERP systems to streamline retail store inventory, sales, procurement, and financial processes.

etail Store Support: Provide technical support and solutions tailored for retail store operations, including point of-sales (POS) systems, inventory management, and sales data reporting.

ardware & Software Support: Manage and support the organization's hardware infrastructure (computers, servers, networking equipment) and software applications, ensuring optimal performance and minimal downtime.

upport Group Coordination & Support: Act as a key member of the support group, coordinating and providing support for hardware, software, ERP, and retail systems. Assist in troubleshooting, issue resolution, and user support to ensure continuous operational efficiency.

ata Analysis & Reporting: Utilize SQL. Crystal Reports, and similar tools to develop complex reports, data extracts, and dashboards for management and retail store teams. Ensure data. Accuracy, integrity, and confidentiality.

echnical Skills & Tools: Strong proficiency in SQL for database querying and data manipulation. Experience with Crystal Reports or equivalent reporting tools for creating detailed and custom reports.

eam Leadership: Lead, mentor, and supervise the IT team. Provide technical guidance with the support group.

udget Management: Prepare and manage the IT department budget, including costs related to ERP licenses, hardware procurement, software licenses, and support services.

olicy & Compliance: Establish and enforce IT Policies, standards, and procedures to ensure system security, data privacy, and regulatory compliance.

endor & Stakeholder Management: Collaborate with external vendors, ERP provider, hardware supplier, and retail stakeholders for system procurement, customization, and upgrades.

ser Support & Training: Provide training and ongoing support to end-users, including store staff and management, for IT tools, POS systems, hardware devices, and reporting tools.

ontinuous Improvement: Stay updated with emerging technologies and industry best practices in retail IT, hardware, software support, and reporting tools to enhance operational efficiency.

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Information Technology Manager

₱1200000 - ₱2400000 Y TBD

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Job Description

We're looking for a strategic, hands-on
IT Manager
to build and lead our technology infrastructure from the ground up. This is your chance to shape the IT foundation of a rapidly scaling BPO operation supporting 100+ seats with plans for 200+ seats.

Why This Role is Exciting:

  • Lead IT strategy for a well-funded startup with aggressive growth trajectory
  • Build your own team and infrastructure from scratch
  • Support dual-jurisdiction operations (Philippines & MENA)
  • Direct impact on company success and profitability
  • Work with cutting-edge BPO technology platforms

What You'll Do

Infrastructure & Operations

  • Design and manage 24/7 BPO IT infrastructure ensuring 99.9% uptime
  • Oversee telephony systems, contact center platforms, and cloud infrastructure
  • Manage network, servers, storage, and disaster recovery systems

Security & Compliance

  • Implement cybersecurity measures and data protection protocols
  • Ensure compliance with ISO 27001, PCI-DSS, and GDPR standards
  • Conduct security audits and vulnerability assessments

Leadership & Innovation

  • Build and mentor your IT support team
  • Drive digital transformation and automation initiatives
  • Develop IT roadmap aligned with revenue target

Client Delivery

  • Support IT services for BPO client accounts
  • Ensure seamless technical operations for customer support, back-office, and virtual assistance services

What We're Looking For

Must-Haves:

  • 5-7 years IT management experience, 3+ years in BPO/call center environment
  • Strong expertise in contact center platforms (Five9, Genesys, Avaya, or similar)
  • Network administration: TCP/IP, VPN, VoIP, firewall management
  • Cloud infrastructure experience (AWS, Azure, or Google Cloud)
  • Cybersecurity implementation and compliance knowledge
  • Team leadership and people management skills
  • Bachelor's degree in IT, Computer Science, or related field

Nice-to-Haves:

  • IT certifications: CCNA, MCSA, CompTIA Security+, ITIL, PMP
  • Experience scaling IT infrastructure from 50 to 200+ users
  • Scripting knowledge (PowerShell, Python, Bash)
  • Multi-site operations management experience

The IT Manager We Need:

  • Strategic thinker with hands-on execution ability
  • Problem-solver who thrives in fast-paced startup environments
  • Excellent communicator who can translate tech to non-tech stakeholders
  • Self-starter who can build systems and processes from ground zero
  • Customer-centric mindset for both internal and external stakeholders

What's In It For You

Competitive Package

  • Attractive salary commensurate with experience
  • Performance-based incentives
  • 13th month pay and government-mandated benefits

Career Growth

  • Ground-floor opportunity in a well-funded startup
  • Build and lead your own department
  • Clear advancement path as company scales
  • Professional development and certifications support

Work Environment

  • Modern, innovative BPO culture
  • Collaborative leadership team (work directly with MD, COO, CHRO)
  • HMO coverage and comprehensive benefits
  • International exposure with MENA operations

Impact & Ownership

  • Your technology decisions drive company success
  • Freedom to innovate and implement best practices
  • Recognition and rewards for performance

Location & Work Setup

Office: B
acolod City, Negros Occidental

Work Arrangement:
On-site (required for infrastructure management and team leadership)

What Happens Next?

  1. Application review within 2 business days
  2. Initial phone screening
  3. Technical interview and case study
  4. Final interview with leadership team
  5. Job offer and onboarding
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Food Technology Manager

Makati City, National Capital Region ₱1500000 - ₱2500000 Y The Moment Group

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Role Overview

The Commercial & Process Optimization Manager plays a key role in ensuring that The Moment Group's (TMG) new menu items and business concepts are not only innovative but also profitable, scalable, and operationally efficient. This role bridges culinary innovation with business strategy by leading the end-to-end commercialization of new products and restaurant concepts, while redesigning processes to enhance consistency, reduce costs, and support growth. The manager will also drive continuous improvement by leveraging digital tools and process optimization frameworks that strengthen both product launches and overall restaurant operations.



Key Responsibilities
Product Commercialization & Innovation
  • Lead the end-to-end commercialization process of new menu items and concepts, ensuring feasibility, profitability, and scalability.
  • Collaborate with Culinary, Operations, Marketing, and Supply Chain teams to align product development with brand strategy and market trends.
  • Conduct cost analysis, yield testing, and margin reviews to optimize menu pricing and profitability.
Process Redesign & Efficiency
  • Assess current workflows and implement improvements to enhance kitchen and restaurant operations.
  • Introduce process standardization and best practices to drive consistency across brands and outlets.
  • Lead initiatives that reduce spoilage, improve yield, and maximize kitchen efficiency.
Cross-Functional Collaboration
  • Partner with Operations and Supply Chain in developing efficient production, sourcing, and inventory management strategies.
  • Coordinate with Marketing to ensure timely and effective go-to-market launches.
  • Provide training and documentation to support smooth implementation of new products and processes.
Continuous Improvement & Digital Tools
  • Apply process optimization frameworks (e.g., Lean, Six Sigma) to identify and implement improvements.
  • Utilize digital tools and data-driven insights to improve efficiency, reduce costs, and enhance scalability.
  • Track key performance indicators (KPIs) to measure the success of new products and process improvements.


Qualifications
  • Bachelor's degree in Food Technology, Industrial Engineering, Business Management, or a related field.
  • Minimum of 8–10 years of experience in food manufacturing, product development, or process optimization.
  • Proven track record in product commercialization and leading efficiency-driven projects.
  • Strong knowledge of cost management, workflow design, and HACCP standards.
  • Experience with digital transformation initiatives, process automation, or data analytics is a strong advantage.
  • Excellent collaboration and leadership skills with the ability to work cross-functionally in a fast-paced, multi-brand restaurant environment.


Impact to The Moment Group

This role ensures that TMG's innovations not only delight guests but also deliver strong financial and operational returns. By combining product development with process excellence, the Commercial & Process Optimization Manager helps sustain TMG's growth, maintain consistency across brands, and secure competitive advantage in the dynamic food and beverage industry.

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Information Technology Manager

Dumaguete, Negros Oriental ₱1200000 - ₱3600000 Y Viventis Search Asia

Posted today

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Job Description

Job Title:
IT Manager

Department:
Information Technology

Reports to:
General Manager

Work Setup:
Onsite (Office-Based)

Position Summary

The IT Manager will lead all IT operations across the Philippine office, ensuring uptime, security, and scalability of infrastructure. The role involves managing a team of IT professionals, aligning technology initiatives with business needs, and overseeing IT governance, projects, and support functions.

Key Responsibilities

Leadership & Team Management

  • Recruit, mentor, and develop IT staff; set clear goals, KPIs, and performance evaluations.
  • Allocate tasks, monitor progress, and ensure strong collaboration within IT and with other departments.
  • Foster a culture of ownership, continuous learning, and adherence to best practices.

Infrastructure & Network Operations

  • Design, deploy, maintain, and optimize on‐premises and/or cloud infrastructure (servers, virtualization, storage).
  • Oversee LAN/WAN, switches, firewalls, VPNs, network monitoring and connectivity.
  • Ensure high availability, redundancy, load balancing, and capacity planning.

Security, Backup & Disaster Recovery

  • Develop and enforce cybersecurity policies: access control, patch management, endpoint protection, intrusion detection.
  • Oversee data backup strategies, restoration testing, and disaster recovery planning.
  • Perform risk assessments, vulnerability scans, audits, and remediation.

Systems & Software Management

  • Manage business systems (ERP, HRIS, CRM, collaboration tools) and integrations ensuring data accuracy and compatibility.
  • Oversee software deployment, upgrades, licensing, and vendor support.
  • Evaluate, pilot, and adopt new technologies to enhance efficiency.

IT Governance, Policies, & Compliance

  • Establish and maintain IT policies, procedures, SLAs, and documentation standards.
  • Ensure compliance with local regulatory requirements, data privacy laws, and internal controls.
  • Coordinate with external auditors, security assessments, and IT audits.

Budgeting & Vendor Management

  • Prepare and manage IT budgets, forecasts, procurement, and capital expenditures.
  • Manage vendor relationships: contracts, SLAs, service levels, and performance reviews.
  • Evaluate vendor proposals, negotiate terms, and ensure cost optimization.

Stakeholder Engagement & Strategic Planning

  • Engage with departmental heads to understand their needs, anticipate future IT demands, and propose solutions.
  • Align IT roadmap with business strategy and growth plans.
  • Report key metrics, incidents, projects, and risks to senior management.

Qualifications & Requirements

  • Bachelor's degree in IT, Computer Science, Engineering or equivalent (Master's degree or MBA a plus).
  • Minimum of
    5 years' experience in IT operations / infrastructure roles
    , with at least
    2 years in supervisory or managerial capacity
    .
  • Strong technical knowledge in network architecture, servers, virtualization, cloud (AWS, Azure, GCP or hybrid), and cybersecurity.
  • Demonstrated experience managing projects, budgets, and vendor relationships.
  • Excellent leadership, decision making, problem solving, and communication skills.
  • Ability to work proactively and handle multiple priorities in a fast‐paced environment.
  • Certifications (e.g. CCNA/CCNP, CISSP, Microsoft, ITIL, VMware) preferred.
  • Prior experience in a technology, data, SaaS, or analytics company is a plus.
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Information Technology Manager

San Juan, La Union ₱900000 - ₱1200000 Y Anthem Group

Posted today

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Job Description

Company Description

Anthem Group is the exclusive distributor and retail partner of Original Penguin, Champion, Perry Ellis, Beyond The Vines, Between Days, and Stanley. We are dedicated to brand and retail management, introducing top global brands to the market. Each brand receives the appropriate attention, direction, and marketing while staying true to its DNA. Our organization is composed of young, dynamic, and passionate individuals who strive to provide the best possible retail shopping experience for our customers.

Role Description

The IT Manager oversees technology operations and projects, with strong expertise in
SAP B1
,
programming
, and
project management
. The role ensures efficient system integration, supports retail and e-commerce platforms, and drives IT initiatives that enhance business processes and customer experience.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Strong experience with
    SAP Business One (SAP B1)
    , preferably in retail or multi-company setup.
  • Proficiency in
    programming languages
    (e.g., SQL, C#, or similar) for system customization.
  • Proven track record in
    IT project management
    (system implementation, upgrades, integrations).
  • Knowledge of
    retail systems
    (POS, inventory, e-commerce platforms) is an advantage.
  • Strong leadership, problem-solving, and stakeholder management skills.
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