36 Technology Management jobs in the Philippines

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management (Real Time Payments)
Overview
As the Director, Technology Account Management (Real Time Payments) role, you will be responsible for ensuring timely delivery and execution of MasterCard's Real Time Payments (RTP) Products & Services to operators and clients in the Philippines. This role involves direct interaction with operators, clients, and regional MasterCard functions to deploy RTP solutions successfully. Key responsibilities will include technical and operational support, program management, client implementation and onboarding, release management, client training, production support, and coordinating delivery priorities with stakeholders.
The Role
- Lead initiatives starting from the concept stage, including scoping functional requirements with clients and operators, providing consulting support on the onboarding process, and managing cross-functional partners.
- Provide technical guidance, develop technical solutions, manage performance, and ensure effective execution across all phases of the delivery process.
- Offer post-production support, including troubleshooting, reviewing logs, and supporting migrations and testing with clients and operators.
- Act as the primary technical contact for clients, operators, and cross-functional teams.
- Support production migration for clients, address settlement-related issues, and ensure timely delivery of reports.
- Facilitate release management and training, support clients on regression testing and troubleshooting
- Contribute to pipeline development by collaborating with country leads, account managers, product leaders, and the O&T Regional lead, to prioritize the timeline for releases and maintenance activities.
- Conduct regular training sessions for clients, vendors, and relevant industry authorities.
All About You
- Proven experience in the Real Time Payment Industry, especially in Technical Account Management or Application Support.
- Familiarity with ISO20022 message format, API integration, network, database, and system integration.
- Knowledge of tools like Dynatrace, Splunk, NETSCOUNT, SQL query.
- Successful implementation of Realtime Payment solutions for multiple clients and complex systems.
- Good understanding of client needs, industry trends, regulatory requirements, and competitive landscape.
- Excellent communication skills to explain technical issues clearly.
- Flexibility to prioritize and support work outside of working hours, if required
- Education qualifications in computer science & engineering, electronics engineering, information technology & systems or equivalent will be preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

· End-to-end co-ordination, delivery and activation of projects
· Co-ordination of resources required for the project br>· Management of multiple concurrent work activities br>· Preparation and management of project budgets br>· Definition of new projects, including functional scope, process and system impact analysis, resource planning, financial planning, governance models br>· Management of projects, including progress management, risk and issue management, resource tracking, financial tracking, stakeholder management and associated status reporting br>· Successful Implementation of Changes br>· Zero change defects that can result to impacting incidents br>· Successful execution of assigned tasks in the project schedule br>· Active participation on team visual management board huddles and operational excellence improvement initiatives br>· Assist Lead in all activities of assigned business analysts. br>· Plan and design processes that can repeatedly produce high quality products and deliverables. br>· Ensure issues are identified, tracked, reported on and resolved in a timely manner. br>· Gather business requirements from stakeholders and process owners. br>· Analyze and document business requirements and functional specifications br>· Create and manage business requirement documents. br>· Manage the change process. br>· Develop test plans and documents. br>· Provide user acceptance testing (UAT). br>· Prepare post-implementation review and support. br>· Assist in the facilitation of team and client meetings. br>· Performs other BA related duties as dictated by the needs of one’s job and Company’s client.
ther related functions that may be assigned as needed

Monthly Salary: 18,000
Work Schedule: Monday to Friday br>Working Hours: 8:30 am to 5:30 pm
Work Location: Makati Office

Qualifications:
 Preferably Female < r>Bachelor’s degree in Education, Organizational Development, Human Resources or a related
 iliarity with project lifecycle and documentation < r> xperience in designing and implementing effective training programs. < r> trong knowledge of instructional design and training methodologies. < r> xcellent communication and presentation skills. < r> trong organizational and time-management skills. < r> bility to work independently and as part of a team. < r> roficient in MS Office < r> ttention to detail; accuracy in reporting and documentation

-Preferably Female
-Bachelor’s degree in Education, Organizational Development, Human Resources or a related br>field.
-Familiarity with project lifecycle and documentation
-Experience in designing and implementing effective training programs.
-Strong knowledge of instructional design and training methodologies.
-Excellent communication and presentation skills.
-Strong organizational and time-management skills.
-Ability to work independently and as part of a team.
-Proficient in MS Office
-Attention to detail; accuracy in reporting and documentation

Job Description :
Training Needs Assessment: br>
o Conduct thorough assessments to identify the training and development needs of
employees.
o Collaborate with managers and team leaders to understand specific skill gaps and
performance issues.
Program Design and Development:
o Design and develop training programs, including materials, manuals, and other
resources.
o Create engaging and interactive training content using various instructional methods.

Training Delivery:
o Conduct training sessions, workshops, and seminars both in-person and virtually.
o Use a variety of teaching techniques to accommodate different learning styles.

Evaluation and Feedback:
o Assess the effectiveness of training programs through evaluations, surveys, and
feedback.
o Analyze training outcomes and make improvements to enhance effectiveness.
Continuous Improvement:
o Implement new training methods and technologies to improve learning experiences.

Compliance and Documentation:
o Ensure all training programs comply with organizational policies and industry
regulations.
o Maintain accurate records of training activities, attendance, and outcomes.
Focused on assessing applicants for training is responsible for evaluating the skills, knowledge, and
competencies of potential training participants.

Qualifications:
 Preferably Female < r>Bachelor’s degree in Education, Organizational Development, Human Resources or a related
 iliarity with project lifecycle and documentation < r> xperience in designing and implementing effective training programs. < r> trong knowledge of instructional design and training methodologies. < r> xcellent communication and presentation skills. < r> trong organizational and time-management skills. < r> bility to work independently and as part of a team. < r> roficient in MS Office < r> ttention to detail; accuracy in reporting and documentation < r>
Monthly Salary: PHP 18,000
Work Schedule: Monday to Friday
Working Hours: 8:30 am to 5:30 pm
Work Location: Makati Office

Note: ALL POSITIONS ARE FOR DIRECT HIRE AND NOT UNDER AGENCY

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Position overview:
This is an outstanding opportunity to join Thermo Fisher Scientific Inc. as a Manager, Project Management, within our company-wide program office. As a key player, you will lead all aspects of planning and implementing vital transition, migration, process improvement, automations, system implementations, and other change and transformation programs. You will coordinate project portfolios, ensuring the detailed delivery of portfolio goals, while collaborating with a wide range of partners.
Major areas of responsibility:
+ Collaborate with horizontal workstreams to address interdependencies, drive governance, and facilitate regular program and project calls.
+ Develop the Service Delivery Model and prepare arguments for mid to large-sized projects by translating customer requirements into future states, conducting risk and process readiness assessments.
+ Collaborate with key program collaborators to ensure successful program implementation across workstreams and businesses.
+ Evaluate project plans regularly, including reviews of achievements and tasks, to ensure projects are prepared and of high quality.
+ Employ fit-for-purpose methodologies to guarantee timely completion of tasks within budget.
+ Identify and address customer concerns, partner concerns, actions, and decisions of the process for addressing issues and implement strategies to minimize risks.
+ Prepare and define goals, review achievements, and maintain project plans, resolving complex issues and leading critical path processes.
+ Ensure clear communication of project outcomes through regular reporting cadences, lead Steering Committee discussions, and effectively communicate project status and results.
+ Build a strong team of skilled and motivated individuals.
+ Support and lead cross-functional, geographically distributed project teams to achieve desired outcomes.
+ Lead and complete assigned projects or defined areas of complex projects, including business transformations, automations, system implementations, migrations, and transitions.
+ Lead a project portfolio, handle changes, and be the main point of reference for health and savings.
+ Build a culture of excellence in line with Thermo Fisher's values.
Required education/experience:
+ Bachelor's degree or equivalent experience required, preferably in a business-related field.
+ Project Management certification (PMP, Prince2, Agile, etc.) highly desirable.
+ 5+ years of proven experience handling complex, global programs and project initiatives.
+ Experience in Finance operations (OTC, PTP, RTR, FA, Inventory) or Customer Service preferred.
+ GBS experience is helpful.
+ Experience in Agile project management is an advantage.
+ Proficiency in English (verbal and written).
Knowledge, Skills, Abilities:
+ Excellent collaborator leadership skills.
+ Robust project management capabilities with high attention to detail.
+ Ability to work independently, within a team, and collaboratively across teams.
+ Excellent presentation, verbal, and written communication skills across all interpersonal levels.
+ Good communicator with active listening skills.
+ Critical thinking and problem-solving abilities.
+ Shown people leadership skills in leading project team members, supporting succession planning and team development.
+ Ability to efficiently cope with change and lead risks and uncertainties.
+ Capable of prioritizing multiple projects and deadlines simultaneously.
+ Experience in leading complex, multifaceted projects successfully.
+ Proficient in workshop facilitation and conveying intricate messages clearly.
+ Strong interpersonal and negotiating skills.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Your potential has a place here with TTEC's award-winning employment experience. As a Director of Instructional Design (Project Management) working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
What You'll Do
As you are your team's last line of defense, you'll employ the appropriate amount of urgency and step in when your team needs help with escalations. You'll handle complex projects, influence and negotiate sensitive matters, and manage diverse audiences within varied business environments. Overseeing the more complex projects at our customer experience centers, you'll be our client's contact as you manage projects on a global scale. Ensuring projects are completed on time and within budget, you'll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials. Projects can be internal and corporate business level projects.
You'll report to Executive Director, Project Management. You'll contribute to the success of the business and your team through your efforts on complex projects and ensuring your project teams are set for success.
During a Typical Day, You'll
- Performance management, coaching, development and recognition of direct reports. Effective resource, workload and productivity management.
- Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives. Take a leadership role in driving and supporting departmental deliverables and improvements such as tools, templates, processes.
- Responsible for oversight of the successful implementation of Learning & Development projects and internal initiatives in a senior management capacity and/or to directly support:
o Project execution through ensuring the application of functional methodology and global process to: Act in a primary liaison capacity, establish deadlines, assign functional responsibilities, lead and direct the work of others, facilitate, communicate and monitor project progress to ensure quality deployment is completed on time, according to specifications and within budget.
o Risk identification and mitigation
o Escalation and change management
o Communicate and document key program requirements and status to clients, internal team members and other key stakeholders including an executive audience
o Build, manage and maintain master project documentation
- Partner with internal teams, stakeholders, senior executive level parties and external clients to support the pursuit of new or expansion business opportunities through deployment strategy design, core operational component input build, project management service cost estimation, client presentation and contractual requirement input support as required. Conduct business requirement gathering, project scope definition, serve as liaison between functional groups to ensure project objectives are clearly defined and executed.
What You Bring to the Role
- BA/BS or equivalent relevant experience
- Experience leading the implementation of complex, large scale global projects, including the management and oversight of diverse functional project teams in Learning & Development. Capable of effectively facilitating meetings and developing and executing detail-oriented project plans and deliverables.
- Experience leading and managing direct report teams in the call center and/or business process outsourcing industry with familiarity with call center financials
- Experience with client facing senior and executive level management communications and formal presentation delivery
- Experience with project management and word processing software, spreadsheet and flowcharting applications(MS Project, MS Office, Excel and Visio)
- Project Management Certification: Project Management Professionals (PMP)
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Director, Project Management_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _045Q3_

Direct Hiring: Nityo Infotech Services is looking for:
br>Project Management Officer (PMO)

Location: Makati City
Schedule: M-F; Morning Shift
Set up: Onsite reporting
Salary: up to 70,000

Qualifications:

Bachelor’s degree in project management, information technology, business administration, or a related field < r>Proven experience in project management functions and deliverables
Must have certifications like the Project Management Professional (PMP), and/ or PRINCE2, or agile certifications (PMI-ACP, Certified Scrum Master) or Lean Six Sigma Green Belt (LSSGB)
Demonstrate a solid understanding of project management methodologies, including defining project scope, deliverables, and timelines
Able to identify project risks and issues, and implement strategic solutions to mitigate them
Ability to lead and inspire project teams effectively with string leadership skills
Excellent oral and written communication skills to convey technical information and collaborate with stakeholders

Qualifications:
Degree in Organizational Devt., Human Resources / related field br>Familiarity with project lifecycle and documentation
Experience in designing and implementing training programs.
Knowledge of instructional design and training methodologies
Excellent communication and presentation skills.
Strong organizational and time-management skills.
Work Location:
Makati City
Salary:
Php 18,000
Work Schedule:
MONDAY TO FRIDAY / SATURDAY (8:30 AM – 5:30 PM)