315 Technology Management jobs in the Philippines

Job Description: Technology Operations leader for EXL

Responsibilities: Basic Function:

• Responsible for managing day to day Site Operations (Systems, Network, Voice) in line with the Centralized Technology Operations team
• Responsible for client service delivery in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contract
• Manage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations

Essential Functions

• Ensure availability of Technology for Business – End to end ownership for Technology Availability, Service Desk, Site Specific systems, network, Voice environment
• Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirements
• Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation
• Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders
• Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements
• Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams
• Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future

Primary Internal Interactions

• Business Operations
• All Technology Sub-Functions
• EXL Internal / External Audit Teams

Primary External Interactions

• Client Teams – especially Client Technology Teams
• External Vendors – Primarily for Service Desk Management

Qualifications: Technical Skills

• Good understanding of Networking, Systems, Voice and business applications.
• An industry recognized certification like ITIL / ITSM is an advantage

Process Specific Skills

• Ability to interface and communicate at all levels within EXL and Client organizations
• Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital
• Working knowledge of MS office, MS Project and Visio

Soft skills (Desired)

• Good presentation and interpersonal skills
• Excellent problem-solving skills in a cross functional environment

Soft Skills (Minimum)

• Strong verbal and written communication skills (English)
• Strong customer service orientation ability to connect with global customers and work with Global teams
• Good listening and consultative skills

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What is this role about?

This role focuses on coordinating with stakeholders and ensuring alignment across project timelines, scope, budget, design, and permit acquisition. The role will lead process and framework improvements, develop studies for design and cost optimization, and monitor key performance indicators (KPIs) to drive project success and continuous improvement.

What will YOU do?

• Coordinate and schedule meetings with contractors and engineering managers
• Facilitate stakeholder engagement to align with the project timeline, budget, scope targets
• Document detailed notes during meetings and track follow-up actions to ensure accountability and timely completion of tasks
• Develop framework and processes to deliver projects and department tasks more efficiently and aligned to the company objectives
• Maintain consistent communication with engineering teams across all terminals to address issues and support project continuity
• Conduct site visits and inspections as needed to support project oversight and verify adherence to engineering standards and requirements
• Monitor all action items resulting from meetings and inspections, ensuring timely completion and proper documentation

What will YOU need?

• Bachelor's degree in Engineering

Summary:

The Product Partner works closely with the Product Owner, Product Manager, Product Group Lead and Business Partners to understand and act on product performance trends. They drive product adoption through effective training, translating complex product features into actionable insights for users. They monitor shows, looking for success stories and proposing improvements to build best practice.

Accountabilities:

• Prove Product during Early Adoption: negotiate early adoption of new products or feature with pilot Business Units globally, creating local wins and familiarizing Business Units with ownership of the product
• Fully Understand the Product: serve as a Subject-Matter-Expert on RX platforms, cultivating awareness of the digital products and accompanying developments.
• Discover success: monitor RX shows globally, analyzing product performance trends, spotting high and low performing shows, working with Business Partners to understand blockers and creating action plans in collaboration with the Product Owner
• Communicate Product releases: get technical notes from Product Owner and translate them in non-technical terms to suit the needs of our internal customers and end users and share with relevant stakeholders. Create product FAQs.
• Enable success with the product: creating and updating engaging, customer-centric user guides, playbooks, training material for their product(s). Develop and run effective training sessions to ensure Digital, Sales and marketing teams within Business Units have high confidence in the product's value and how to get success with it. Provide exceptional training and support to Business Partners to set them up for success with global product roll out
• Gather and analyze data and create reports on usage, issues, and improvement opportunities
• Project management: plan and track adoption of our products globally, monitoring risks and issues and reporting progress

Job Specifications:

Essential skills

• Analytical thinking: ability to analyze data trends, understand complex systems, attention to detail in analyzing data and preparing reports
• Knowledge of data analysis tools such as Excel and being able to read, understand, and draw conclusions from a PowerBI report
• Proficiency in creating clear, concise, and accurate documentation and training materials that explain technical information in a way that is easily understood by non-technical teams and that enables them to get high confidence in the product's value and how to get best outcomes with it
• Ability to create compelling, engaging customer-facing updates in a variety of formats
• Knowledge of Agile Principles and Ways of Working in the context of product development
• Stakeholder management: ability to manage expectations and communicate with different stakeholders, approachable
• Understanding and adapting to different contexts and environments

Qualifications:

• Must possess at least a Bachelor's/College degree, any field
• Must have at least 1 year of working experience in similar role or with transferable skills
• Must have experience working with North Star Metrics, KPIs or SMART goals
• Experience creating and delivering engaging, customer-centric product demos: presenting products in terms of value proposition, what outcomes can be driven from features, and using the right language to elicit interest
• Experience assessing user readiness or user capability and designing appropriate training or onboarding plan desirable
• Experience working in the IT/technology sector preferred
• Experience working with in-house developed digital products highly desirable, understanding the context and challenges posed by in-house developed digital products
• Experience managing digital projects
• Leadership experience in managing both people and products
• Industry knowledge in group product management

Location: Mandaluyong City

Set-up: Hybrid Setup: Onsite every Tuesday and Thursday, with occasional onsite work on Fridays as needed (around once or twice a month)

Working hours: Monday to Friday, 8:00 AM to 5:00 PM

Reports to: Chief Technology Officer

Interview process: 3 Interviews (Zoom or Face-to-Face):

• People Operations
• Hiring Manager
• Department Head (if applicable)

NON NEGO:Industry: Tap candidates in technology and software/SaaS industry

Overview:

The Project Management Specialist is responsible for overseeing important client projects, ensuring they are completed on time, within budget, and according to scope. This includes coordinating all project activities, setting deadlines, assigning tasks, monitoring progress, and preparing reports for senior management.

The Project Management Specialist collaborates with clients and other departments to ensure project compatibility and successful delivery. Strong leadership, communication, and organizational skills are essential for this role, along with the ability to work effectively under pressure.

Basic Qualifications

• Academic Background: Bachelor's Degree in Information Technology, Computer Science, Engineering, or any related field
• Relevant Work Experience:

○ 2+ years experience in tech project management, with a focus on SaaS products

○ Highly experienced in handling complex projects following SDLC methodologies (Agile, Scrum, and Waterfall)

○ Previous experience in handling 5 to 10-man roster project/s

○ Good leadership skills, risk management, and decision-making skills

○ Experience in handling web, mobile, or general software developments, or related work within the SaaS or eCommerce industries

○ Experience in project planning, resource deployment, and release management

○ Able to work on multiple projects concurrently

○ Proven ability to do software release project management and resource planning

○ Experience in handling web, mobile, or general software developments, or related work within the SaaS or eCommerce industries

Duties and Responsibilities:

• Project Management:

○ Build all project plans (work plan, team structure, team process, stakeholder involvement plan, configuration management plan, management plans, and the like) under the guidance of the Project Management Officer;

○ Execute project plans and meet the organization's standard schedules and quality;

○ Monitor project execution and provide reports/status updates to the internal management and stakeholders. This includes the management of stakeholder relationships and expectations for the duration of the project;

○ Ensure that contracted development and work requirements are fulfilled. Process scope changes and project issues in stride. Proactively identify risks to improve project success;

○ Handle multiple projects simultaneously.

• General Department Coordination:

○ Facilitate daily scrum, sprint planning, sprint demos, and retrospective meetings;

○ Conduct conflict resolution with scrum values of openness, honesty, and respect in mind;

○ Prepares the backlog items for recurring sprints or project implementations.

Job Type: Full-time

Work Location: In person

Job Title: Project Management

Account: Financial

Work set up: Hybrid setup at our Taguig site, working on a graveyard shift.

Salary budget: PHP 30,000 – PHP 50,000 (plus 1 month basic salary joining bonus)

Qualifications :

• Graduate of Business Administration, Commerce, or a related field.

•Excellent communication skills; able to facilitate meetings, take minutes, and respond to emails professionally.

•Detail-oriented and experienced in a technology-driven environment.

•Demonstrates leadership skills; takes initiative, is a self-starter, and possesses strong critical thinking and problem-solving abilities.

•PMO/PCO experience is an advantage.

•Open to candidates from any industry; however, priority will be given to those with experience working in an audit firm.

•2–3 years of relevant experience in Finance is required.

Program Management Intern

About the Role

We're looking for a driven
Program Management Intern
to join our team at ST Telemedia Global Data Centres Philippines. This internship offers a hands-on opportunity to experience the world of program and project management—supporting initiatives that impact our operations and people. If you're eager to learn how large-scale projects are planned, executed, and delivered, this role will give you the exposure, guidance, and mentorship you need to grow.

What You'll Do

Project Planning & Coordination

• Assist in developing and maintaining project plans and schedules
• Help coordinate activities, resources, and information across teams
• Track progress and flag potential risks or issues

Documentation & Reporting

• Keep project documentation complete and organized
• Prepare project reports, dashboards, and presentations for stakeholders
• Ensure smooth information flow within the team

Process Improvement

• Contribute ideas to enhance project management practices
• Support post-project reviews and lessons-learned exercises
• Assist in implementing best practices

Team & Administrative Support

• Provide support in budgeting and financial tracking
• Assist with day-to-day program management needs
• Perform other tasks that contribute to project success

What We're Looking For

• Currently pursuing a degree in Business Administration, Project Management, Engineering, or related field
• Strong organizational and multitasking skills
• Excellent communication skills (written and verbal)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• A collaborative team player with problem-solving ability
• Basic knowledge of project management principles

Nice-to-Haves

• Familiarity with project management tools (e.g., MS Project, Asana, Trello)
• Previous internship or relevant experience
• Knowledge of Agile or other project frameworks

What You'll Gain

Real-world experience in program and project management

Mentorship from seasoned project managers

A chance to build networks across departments

Skills you can take anywhere—planning, execution, stakeholder management

Responsible for developing, implementing project plans, coordinating with various GSD sections, other departments and Contractors. This position will also monitor project progress, solve problems and prepare detailed reports on expenditure and performance. Likewise, this position will functionally report to the Department Head of the assigned project/s.

DUTIES & RESPONSIBILITIES:

• Plan, schedule, and monitor construction and maintenance projects, ensuring timely and efficient execution.
• Coordinate with GSD sections, other departments, and contractors to align project activities and timelines.
• Develop and manage project budgets; analyze costs and recommend savings to stay within approved limits.
• Identify and resolve project issues to keep work on track.
• Ensure compliance with safety, health, and legal standards; perform regular quality checks.
• Maintain direct communication with department heads; provide regular project updates to stakeholders.
• Prepare project reports, track expenses, and maintain technical documentation.
• Offer subject matter expertise to stakeholders as needed.
• Assist in preparing and managing maintenance budgets, including cost justifications and procurement.
• Support the development and enforcement of policies, procedures, and departmental goals.
• Oversee preventive maintenance and safety inspection programs for assigned facilities.
• Act as Pollution Control Officer; inspect and maintain building systems and waste management processes.
• Track and ensure timely completion of service requests across assigned properties.
• Allocate manpower resources (in-house or outsourced) to support project needs.
• Assist in site activities, supplier evaluations, and contract preparation.
• Submit weekly activity reports and ensure complete documentation for audits.
• Attend professional meetings and integrate industry best practices into operations.
• Handle stakeholder inquiries and complaints; recommend and implement corrective actions.

JOB REQUIREMENTS:

• Bachelor's degree in engineering preferably in Civil, Mechanical, Electrical, Industrial, Architecture or other allied fields.
• At least 3-5 years of experience in construction/buildout project management built out or 5 years of experience in relevant or related role/capacity.
• 1 year or more of relevant and related experience in BPO industry is an advantage.

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Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Life insurance

Education:

• Bachelor's (Required)

Experience:

• Construction: 3 years (Required)
• Buildout Project Management: 1 year (Preferred)

Willingness to travel:

• 100% (Required)

Work Location: In person

QUALIFICATIONS:

• Graduate of Business Administration, Commerce and/or related field.
• Excellent communications skills and being able to facilitate meetings, take down minutes, respond to emails.
• Keen to details, experienced in technology environment.
• Leadership skills, takes initiative, self-starter, critical thinking and a problem solver.
• PMO/PCO experience is an advantage.

Job Types: Full-time, Permanent

Pay: Php35, Php50,000.00 per month

Benefits:

• Health insurance
• Life insurance

Work Location: In person

Job Overview

We are seeking a highly organized and detail-oriented Project Manager with a legal background to manage client consulting projects and ensure compliance with legal, contractual, and regulatory requirements. This role combines project leadership with legal and compliance oversight, ensuring that deliverables are aligned with client objectives, organizational standards, and applicable laws. The ideal candidate has experience managing consulting projects while leveraging legal expertise to reduce risk and provide guidance on contracts, governance, and regulatory frameworks.

Key ResponsibilitiesProject Management

• Lead the planning, execution, and delivery of client consulting projects within scope, budget, and timeline.
• Develop and manage project plans, timelines, resources, and risk assessments.
• Coordinate cross-functional teams to achieve project milestones and client satisfaction.
• Monitor project performance, providing regular updates to stakeholders and leadership.

Legal & Compliance Oversight

• Review and support drafting of client engagement contracts, NDAs, service agreements, and other legal documents.
• Ensure project activities comply with applicable laws, regulatory standards, and internal policies.
• Identify and mitigate legal and compliance risks associated with projects.
• Provide legal insights in business structuring, contracts, and compliance requirements during client engagements.

Stakeholder & Client Management

• Act as the primary point of contact for clients, ensuring effective communication and issue resolution.
• Advise clients on legal and compliance considerations relevant to their projects.
• Manage expectations and maintain strong professional relationships with stakeholders.

Quality & Risk Management

• Ensure deliverables meet quality standards and contractual requirements.
• Anticipate and address project risks, including legal and operational exposures.
• Conduct post-project reviews to capture lessons learned and recommend improvements.

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• When can you start?
• What is your salary expectation?

Work Location: In person