4 Technology Advisor jobs in the Philippines
Customer Technology Advisor
Kyndryl
Posted 14 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
**-A** **t least 7** **+ years of experience in designing** **Application Services and solutions covering Application Modernization & Migration, Application Observability, Application Maintenance & Support,** **a** **pplication Engineering including Development, Testing & Release Management**
**-** **Extensive knowledge of major application domains including Mainframe Application, custom Applications, Automation tools & ERP application** **-** **Familiarity with application lifecycle management (ALM) processes and tools covering Strategy, Design, Assessment and Services across Application Engineering and Application Operations**
**-** **Strong understanding of various application technologies (ERP, CRM, Mainframe, DBMS, Web Technologies, Cloud Platforms, Integration & Middleware,** **BI& Analytics, CMS, Custom Development, Mobile App Platforms, Automation,** **DevSecOps** **& Emerging Technologies)**
**-** **Proven track record of designing value oriented and competitive solutions driving superior experience, cost optimization and differentiation**
**-Deep domain knowledge of Services offerings and technical solutions in a practice**
**-Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions**
**-Prior consultative selling experience**
**-Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI**
**-** **Knowledge of multiple industries and their specific application management challenges (BFSI, Retail, Manufacturing, Public Sector** **& Telecom)**
**Preferred Skills and Experience**
**-Bachelor's degree or Master's degree**
**-10 -12 years of experience (minimum) selling technical services for multi-industry customers**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
**-A** **t least 7** **+ years of experience in designing** **Application Services and solutions covering Application Modernization & Migration, Application Observability, Application Maintenance & Support,** **a** **pplication Engineering including Development, Testing & Release Management**
**-** **Extensive knowledge of major application domains including Mainframe Application, custom Applications, Automation tools & ERP application** **-** **Familiarity with application lifecycle management (ALM) processes and tools covering Strategy, Design, Assessment and Services across Application Engineering and Application Operations**
**-** **Strong understanding of various application technologies (ERP, CRM, Mainframe, DBMS, Web Technologies, Cloud Platforms, Integration & Middleware,** **BI& Analytics, CMS, Custom Development, Mobile App Platforms, Automation,** **DevSecOps** **& Emerging Technologies)**
**-** **Proven track record of designing value oriented and competitive solutions driving superior experience, cost optimization and differentiation**
**-Deep domain knowledge of Services offerings and technical solutions in a practice**
**-Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions**
**-Prior consultative selling experience**
**-Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI**
**-** **Knowledge of multiple industries and their specific application management challenges (BFSI, Retail, Manufacturing, Public Sector** **& Telecom)**
**Preferred Skills and Experience**
**-Bachelor's degree or Master's degree**
**-10 -12 years of experience (minimum) selling technical services for multi-industry customers**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
0
Customer Technology Advisor - Microsoft Azure
Makati, National Capital Region
Kyndryl
Posted 14 days ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Customer Technology Advisor - Microsoft Azure and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
As a Customer Technology Advisor - Microsoft Azure, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ Microsoft Azure Level 400 and above.
+ Deep domain knowledge of Services offerings and technical solutions in a practice.
+ Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
+ Prior consultative selling experience.
+ Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency.
**Preferred Skills and Experience**
+ Bachelor's degree or Master's degree.
+ Microsoft Azure certification Level 300.
+ At least 5 years of experience in selling technical services for multi-industry customers - Cloud in Banking and Oil/Gas Industries.
+ Good to have any Cloudand Microsoft Certifications.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Customer Technology Advisor - Microsoft Azure and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
As a Customer Technology Advisor - Microsoft Azure, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ Microsoft Azure Level 400 and above.
+ Deep domain knowledge of Services offerings and technical solutions in a practice.
+ Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
+ Prior consultative selling experience.
+ Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency.
**Preferred Skills and Experience**
+ Bachelor's degree or Master's degree.
+ Microsoft Azure certification Level 300.
+ At least 5 years of experience in selling technical services for multi-industry customers - Cloud in Banking and Oil/Gas Industries.
+ Good to have any Cloudand Microsoft Certifications.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
1
Technology Strategy Principal Analyst - Remote
Pampanga, Davao del Sur
TTEC
Posted 17 days ago
Job Viewed
Job Description
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technology Strategy Principal Analyst working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do:**
You will lead and support strategic technology initiatives across a global, remote-first team. This role requires a flexible, adaptable professional who thrives in dynamic environments and is comfortable with evolving responsibilities and priorities.
You'll report to the Senior Principal, Technical Project Management. You'll play a key role in driving IT process improvement initiatives that align with TTEC's vision of delivering world-class customer solutions.
**During a Typical Day, You'll**
+ Lead and manage global, cross-functional process improvement initiatives, including executive-level stakeholder engagement.
+ Develop and maintain performance reports to support continuous improvement and operational excellence.
+ Implement and monitor improvements using robust control planning and compliance measures.
+ Communicate project performance and updates across all organizational levels.
+ Create and deliver stakeholder presentations with supporting documentation and tools.
+ Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
+ Support departmental improvements in tools, templates, and processes.
**What You Bring to the Role**
· BA/BS or equivalent experience
· Certified Six Sigma Black Belt with 5 years of hands-on experience in process improvement.
· Experience working in remote, global teams with a flexible and collaborative mindset.
· Comfortable with flexible work schedules and shifting responsibilities.
· Strong background in IT process improvement and project management.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
· Experience with Agile methodologies
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Technology Strategy Principal Analyst - Remote_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _045EG_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do:**
You will lead and support strategic technology initiatives across a global, remote-first team. This role requires a flexible, adaptable professional who thrives in dynamic environments and is comfortable with evolving responsibilities and priorities.
You'll report to the Senior Principal, Technical Project Management. You'll play a key role in driving IT process improvement initiatives that align with TTEC's vision of delivering world-class customer solutions.
**During a Typical Day, You'll**
+ Lead and manage global, cross-functional process improvement initiatives, including executive-level stakeholder engagement.
+ Develop and maintain performance reports to support continuous improvement and operational excellence.
+ Implement and monitor improvements using robust control planning and compliance measures.
+ Communicate project performance and updates across all organizational levels.
+ Create and deliver stakeholder presentations with supporting documentation and tools.
+ Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
+ Support departmental improvements in tools, templates, and processes.
**What You Bring to the Role**
· BA/BS or equivalent experience
· Certified Six Sigma Black Belt with 5 years of hands-on experience in process improvement.
· Experience working in remote, global teams with a flexible and collaborative mindset.
· Comfortable with flexible work schedules and shifting responsibilities.
· Strong background in IT process improvement and project management.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
· Experience with Agile methodologies
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Technology Strategy Principal Analyst - Remote_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _045EG_
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2
Technical Analysis Advisor
Manila, Metropolitan Manila
NTT DATA North America
Posted 13 days ago
Job Viewed
Job Description
**Req ID:** 335523
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Technical Analysis Advisor to join our team in Manila, National Capital Region (PH-00), Philippines (PH).
Technical Analysis Advisor
Smart Hands/Tech Room Lead provides leadership in implementing and driving the sustainability of consistent systems, including control designs, methods, procedures (SOPs/WI) and processes. Smart Hands/Tech Room Lead position is responsible for ensuring the stability, integrity, and efficient operation of the organization's network infrastructure and related services. This role involves monitoring, maintaining, supporting, and optimizing all network hardware, software, and communication links to guarantee high availability and performance of network services. The operations team will proactively detect and respond to incidents, troubleshoot network performance issues, coordinate with internal teams and external vendors, and participate in the planning and implementation of network solutions to meet business requirements. The position plays a critical role in safeguarding connectivity across data centers, cloud services, remote sites, and corporate offices.
1. Candidate should be very familiar with CISCO Technologies. Minimum CCNA, CCNP, JNCIA certification required.
2. Candidate should have advance knowledge on the following technologies:
+ VoIP / QoS
+ MPLS
+ IPSEC
+ Routing - OSPF/BGP/EIGRP/RIP
+ Switching - VLAN / TRUNKING
+ Checkpoint Firewall
+ Cisco Call Manager
1. Provide analytical and qualitative support in creating solutions
2. Support management and client-facing groups in research and ad-hoc requests
3. Employee communication
4. Provides coaching and counsel to team members and leadership regarding performance management and assessment, employee development, conflict resolution, change management, organizational structure, and leadership/management style and effectiveness
5. Leads recruiting priorities and partners with recruiting team, where necessary, to facilitate talent and diversity acquisition
6. Facilitates HR processes and policy communication and ensures compliance and operational excellence
7. Work with Regional and Global operation in network initiatives and requirements
8. Responsible for overall compliance with in-country infrastructure in accordance with global guidelines
9. Work with various Regional Network ops, Integration, Global and CATE in network consolidation and cost saving initiative
10. Coordinate and plan with Global to ensure required VTM patches are being remediated on a timely basis
11. Perform change review and approval for Network / Voice platform changes
12. Perform entitlement review for employee, user id, and access for country services
13. Provide after hour support escalation in term of operational support for infrastructure as needed.
14. Assist country technology team to identify various IP and TCP ports required for additional firewall rules
15. Assist business for non-standard infrastructure telecommunication requirements such as provisioning of ADSL line, 4G/5G wireless devices for Business Road show, etc.
16. Coordination with capacity team to validate identify lease circuits capacity related issue by either upgrade the network infrastructures or coordinating with Business to accept identified issue as SPOF for the country
17. Coordination with Business and country technology team on periodic schedule COB drill for various in-country campuses and branches
18. Ensuring accurate network devices, circuit inventories, and network diagram are properly updated on Netinfo, TCRS, Aperture, and Asset center database
19. Ensuring accurate inventory of all network devices through asset management various processes such as Physical Asset Tagging, semi-annual physical asset reconciliation and impairment, submission of annual Insurance Questionnaire, and tracking of all inventories movement between locations and RMA devices
20. Schedule periodic link redundancy test for in country Links, IPLC & ATM network links based on country regulatory requirement though RFC and coordinate the testing effort with country Business technology and NCIS
21. Performing periodic oversight and quality review on regional service providers as mandated by country regulatory and prepare service availability reports for periodic review with O&T Head
22. Interface with in-country CRS team for all facility related activities, including power down, and raise network RFCs for facility related activities to ensure GCC/NCIS are aware of planned in-country activities.
23. Perform periodic review with in-country service provider as Vendor Service Relationship Manager (VSRM) role as required by in-country procurement team
24. Perform quarterly MCA assessment review as per CITI Guideline and submit evidences required for regional consolidation
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Technical Analysis Advisor to join our team in Manila, National Capital Region (PH-00), Philippines (PH).
Technical Analysis Advisor
Smart Hands/Tech Room Lead provides leadership in implementing and driving the sustainability of consistent systems, including control designs, methods, procedures (SOPs/WI) and processes. Smart Hands/Tech Room Lead position is responsible for ensuring the stability, integrity, and efficient operation of the organization's network infrastructure and related services. This role involves monitoring, maintaining, supporting, and optimizing all network hardware, software, and communication links to guarantee high availability and performance of network services. The operations team will proactively detect and respond to incidents, troubleshoot network performance issues, coordinate with internal teams and external vendors, and participate in the planning and implementation of network solutions to meet business requirements. The position plays a critical role in safeguarding connectivity across data centers, cloud services, remote sites, and corporate offices.
1. Candidate should be very familiar with CISCO Technologies. Minimum CCNA, CCNP, JNCIA certification required.
2. Candidate should have advance knowledge on the following technologies:
+ VoIP / QoS
+ MPLS
+ IPSEC
+ Routing - OSPF/BGP/EIGRP/RIP
+ Switching - VLAN / TRUNKING
+ Checkpoint Firewall
+ Cisco Call Manager
1. Provide analytical and qualitative support in creating solutions
2. Support management and client-facing groups in research and ad-hoc requests
3. Employee communication
4. Provides coaching and counsel to team members and leadership regarding performance management and assessment, employee development, conflict resolution, change management, organizational structure, and leadership/management style and effectiveness
5. Leads recruiting priorities and partners with recruiting team, where necessary, to facilitate talent and diversity acquisition
6. Facilitates HR processes and policy communication and ensures compliance and operational excellence
7. Work with Regional and Global operation in network initiatives and requirements
8. Responsible for overall compliance with in-country infrastructure in accordance with global guidelines
9. Work with various Regional Network ops, Integration, Global and CATE in network consolidation and cost saving initiative
10. Coordinate and plan with Global to ensure required VTM patches are being remediated on a timely basis
11. Perform change review and approval for Network / Voice platform changes
12. Perform entitlement review for employee, user id, and access for country services
13. Provide after hour support escalation in term of operational support for infrastructure as needed.
14. Assist country technology team to identify various IP and TCP ports required for additional firewall rules
15. Assist business for non-standard infrastructure telecommunication requirements such as provisioning of ADSL line, 4G/5G wireless devices for Business Road show, etc.
16. Coordination with capacity team to validate identify lease circuits capacity related issue by either upgrade the network infrastructures or coordinating with Business to accept identified issue as SPOF for the country
17. Coordination with Business and country technology team on periodic schedule COB drill for various in-country campuses and branches
18. Ensuring accurate network devices, circuit inventories, and network diagram are properly updated on Netinfo, TCRS, Aperture, and Asset center database
19. Ensuring accurate inventory of all network devices through asset management various processes such as Physical Asset Tagging, semi-annual physical asset reconciliation and impairment, submission of annual Insurance Questionnaire, and tracking of all inventories movement between locations and RMA devices
20. Schedule periodic link redundancy test for in country Links, IPLC & ATM network links based on country regulatory requirement though RFC and coordinate the testing effort with country Business technology and NCIS
21. Performing periodic oversight and quality review on regional service providers as mandated by country regulatory and prepare service availability reports for periodic review with O&T Head
22. Interface with in-country CRS team for all facility related activities, including power down, and raise network RFCs for facility related activities to ensure GCC/NCIS are aware of planned in-country activities.
23. Perform periodic review with in-country service provider as Vendor Service Relationship Manager (VSRM) role as required by in-country procurement team
24. Perform quarterly MCA assessment review as per CITI Guideline and submit evidences required for regional consolidation
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
This advertiser has chosen not to accept applicants from your region.
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