10 Technical Support jobs in Rizal

Qualifications

• Electrical Engineer preferred
• Electronics Engineer are also welcome
• Fresh graduates are most welcome
• With good Tagalog & English communication
• With good customer service orientation & presentation skills
• Board passer an advantage, but not required
• Preferably with valid driver's license (four wheels and/or motorcycle)
• Experience in solar or technical support an advantage
• Experience in AC Grid, 3-Phase, Grid System, Short Circuit Analysis a plus
• Experience in design & installation a plus
• Experience in Testing / Commissioning a plus
• Willing to work Mondays to Saturdays, 7:30am to 4:30pm
• Preferably residing in or near Antipolo City.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Free parking
• Opportunities for promotion
• Paid training
• Pay raise

Application Question(s):

• How much are you expecting to receive? (please be cautious in writing the amount, as this will be a basis whether to process your application or not).
• If hired, do you plan to stay with the company for 2 years & more?
• Are you currently living in or near Antipolo City? (please make sure to write your current address on your resume)

License/Certification:

• Driver's license (Preferred)

Location:

• Antipolo City (Preferred)

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Respond to customer calls, emails, and chats for technical support.
• Diagnose and resolve hardware, software, and network issues.
• Inform customers about product features and limitations.
• Share knowledge to enhance team performance and customer experience.
• Adhere to company policies and industry standards.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

• Facilitate clear communication between the technical support team and other departments, ensuring that all are informed about ongoing issues and resolutions.
• Exhibit a strong customer service mindset, ensuring that all interactions with users are professional, empathetic, and focused on delivering a positive experience.
• Oversee the daily operations of the technical support team, ensuring that all inquiries and issues are addressed promptly and efficiently.
• Act as a point of escalation for complex technical issues. Provide hands-on support and guidance to both customers and team members to ensure effective problem resolution.
• Maintain accurate records of support requests, resolutions, and customer feedback.

Qualifications:

- Graduate of BS Electrical Engineering

- Willing to learn and take on site coordination tasks

- Good communication and organizational skills

- Licensed or non-licensed (both welcome)

Job Type: Full-time

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Respond to customer calls, emails, and chats for technical support.
• Diagnose and resolve hardware, software, and network issues.
• Inform customers about product features and limitations.
• Share knowledge to enhance team performance and customer experience.
• Adhere to company policies and industry standards.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Flextime
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

NPJN ICT Services is hiring a Full time Technical Support Specialist role in Montalban, Calabarzon. Apply now to be part of our team.

Job summary:

• Flexible hours available
• 1 year of relevant work experience required for this role

Job Description

• Diagnose and troubleshoot network, computer system, hardware, and software failures.
• Provide technical support to customers for the company's software products and application systems.
• The primary focus of the role is to ensure that any issues with the systems are efficiently resolved, to minimize disruption of operation.
• Provide dedicated telephone and live-chat support for customers and other departments in real time.
• Ensure any repeat incidents are identified and escalated to ensure the appropriate resolution is applied.
• Ensure that all queries and support calls are logged and tracked and keep customers regularly informed regarding progress and resolution.
• Create and maintain process and procedure documents and other user-specific documentation, including documentation on resolved issues.
• Communicate technical terms in a non-technical format that our customers can understand for troubleshooting purposes
• Perform other duties as assigned related to IT works
• Reports directly to the team leader

Requirements

• Bachelor's degree or equivalent, preferably in Computer Science/IT
• Basic knowledge of hardware and software troubleshooting
• Good verbal and communication skills
• Team player
• Minimal supervision
• Flexible in working rotational shifts
• Logical and Rational thought
• Detail-Oriented
• Willing to be assigned at Marcos Highway, Antipolo City

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Up to Php25,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Work Location: In person

Job Description
We are hiring
Customer Service Representatives
in
TaskUs Antipolo - Lizzy's Watchtower

So what does a Teammate really do?
Think of yourself as the backbone of the company. Not just anyone can take on this role We make sure we get the best of the best. After all, we are a #RidiculouslyGood company with top-notch employees.

As a Teammate, your primary focus is to provide exceptional customer experience to your clients. You'll ensure every interaction is accurate, efficient, and respectful while meeting performance metrics.

As a Teammate (Customer Service Representative), your responsibilities are to:

• Receive inbound and/or place outbound calls.
• Provide accurate and timely responses via email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Route calls to the appropriate resource when necessary and document customer interactions following standard operating procedures.
• Always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the client.
• Meet and exceed client mandated KPIs (Key Performance Indicators).
• Ensure consistent performance based on a continuous improvement model.
• Guarantee that all logins and passwords (both Internal & External) are kept confidential.
• Participate in all Internal and External mandated trainings and/or seminars.
• Have knowledge, understanding, and compliance with TaskUs policies and procedures.
• Provide feedback to management on possible problems or areas of improvement.
• Perform other duties as assigned by management.

So, do you have what it takes to become a
Teammate
?

Open to residents of the following:
Rizal and Metro Manila

Must be willing to work on-site in TaskUs Antipolo - Lizzy's Watchtower
3F Xentro Mall, Sumulong Hwy., Antipolo

Requirements
We're looking for someone who:

• Has at least one year BPO experience.
• Pro-tip: Having experience on phone, email and live chat support is a PLUS Having experience in Customer Service, Sales, Billing, Collections and Technical Support is even BETTER
• Is willing to work on cyclical schedules.
• Has strong verbal and written communication and comprehension skills.
• Is computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications.
• Can perform a Typing Test of 30 WPM with 90% Accuracy.
• Has good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
• Is resourceful, able to multitask and has high attention to detail.
• Is self-motivated and able to work independently as well as contribute to cross-functional and global teams
• Is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure

Why Join TaskUs?
Join TaskUs and experience a workplace that truly commits to being #PeopleFirst These Ridiculously Good rewards, perks and benefits* are available for you

Employee Benefits

• Scholarship program for your children
• Enhanced health benefits (HMO) extended to up to 2 dependents including same sex partners
• Free Wellness & Resiliency programs extended to household members
• Retirement savings program with company matching

On-site Facilities And Benefits

• World-class, Ridiculously Refreshing workspaces
• Gym and recreational areas
• Unlimited coffee
• Food Forward: Free food on-site
• Daycare for your kids while you're on shift
• Happy Hours, Time-Outs, and other on-site events to enjoy
• Terms & Conditions apply

At TaskUs, we believe our employees always come first. Leaders are expected to put their line of direct reports before themselves. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2506_8201

Posted At: Wed Jun :00:00 GMT+000 (Coordinated Universal Time)

This is a remote position.

Position Overview: As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus on handling service recovery callouts, managing escalation calls, coordinating certificate releases, and ensuring accurate student allocations.

Key Responsibilities:

Key Performance Indicators (KPIs):

Qualifications and Skills: