2,073 Technical Support Partime Job jobs in the Philippines

Job description:

Key duties & requirements

• HR process & workflow management
• Document management, creation and audit
• Social media content creation and rollout using Canva
• Email management, screening and triage
• Handle client onboarding processes and suggest systems improvements
• Marketing support
• Accurate data entry skills
• Communicating with clients to request relevant support documents and clarify information
• Scheduling and managing appointments and Zoom meetings
• Talking calls and emails from clients, screening and managing the associated workflow
• Maintaining regular communication with clients at milestone points during the client lifecycle
• Be able to quickly learn Australia specific Human Resource knowledge
• Complete file management
• Project management and Executive Assistant functions to the Director
• Seek Google reviews from clients, testimonials and managing feedback mechanisms
• Operational reporting to the directors on all aspects of the business

Knowledge/Skills/attributes

• Excellent customer service skills, time management and attention to detail
• Excellent English skills (both spoken and written)
• A solid understanding of HR management theory
• Solid spoken and written English skills
• Ability to work autonomously and able to prioritise tasks in a fast-paced environment
• Flexible, adaptable, and diligent with a positive and friendly attitude.
• Technologically savvy and about to learn quickly
• Strong computer skills, Office 365,
• Attention to detail, time management and multi-tasking
• Reliable, attention to details and self-motivated.

Hours:

• 24.5 hours to start with potential to grow to full time

Schedule:

• Mon 9 to 1
• Tues 1 to 5
• Wed 1 to 5
• Thurs 1 to 5
• Fri 8 to 5

Job Type: Part-time

Benefits:

• Work from home

Experience:

• Customer service: 3 years (Required)
• Marketing Assistant: 1 year (Required)
• Social media content creation and rollout using Canva: 2 years (Required)

Work Location: Remote

Easy and Fast One-day Hiring Process Earn up to 30k monthly plus more benefits We are looking for a Call Center Agent - Finance Account Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities:

• Manage financial transactions and handle inquiries with accuracy and efficiency.
• Provide financial advice and guidance based on client needs.
• Resolve client concerns and disputes promptly.
• Ensure adherence to regulations and data security protocols.
• Maintain accurate records of financial transactions and client interactions.
• Contribute to the overall success of the financial services department by meeting performance targets.

Qualifications:

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent

Pay: Php29, Php30,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training
• Pay raise

Work Location: In person

Customer Service II

Job Description

Responsibilities

Order Management

• Process all orders efficiently, accurately and in line with policies and procedures
• Run and follow up on various control reports to ensure that the order to payment process is fulfilled.

Complaint Management

• Handle and close customer complaints on time
• Collaborate with other functions to close complaints

Customer Management

• To handle all incoming telephone calls and emails dealing with Customers needs
• Build relationships with key customers

Sales Support

• Act as a point of reference for the Sales Teams for all issues relating to the order process and distribution.
• Communicate with Sales Account Managers (by email/phone), enabling complete visibility of key Customer issues.
• Attend relevant meetings to identify ways we can improve the service we offer to both internal and external Customers and to communicate Customer Service KPIs and strategy.

Other Tasks

• Attend all relevant training courses in order to develop skills and increase knowledge of Diversey products required to carry out role.
• Assist with other areas of the business as required, providing cover where necessary.
• Play an active role in company change process through positive communication to internal and external Customers.
• To keep the department leader up to date with account progress, product and range development, and problems and issues with any area of customer services, to ensure the customer receives the best services we can offer.

Requirements :

• Preferred up to 2 years prior Customer Service Experience or university degree
• Fluent in business language of customer, with strong written and verbal communication skills. If this is not English, additionally English language skills are an advantage.
• Experience in order and complaint management
• Capable of working in a dynamic team environment
• Works within established procedures with a moderate level of supervision with an ability to make sound decisions by assessing each situation using standard procedures
• Identifies problems and relevant issues in straightforward situations
• Computer Skills, preferably with experience in Gmail and Google docs and Microsoft Word/Excel
• SAP - ERP system knowledge preferred
• Flexible with work hours – if required to cover holiday calendars
• Fluency in English is required and fluency in any of the languages from Mandarin, Malay, Bahasa Indonesia , Bahasa Malaysia preferred

Maxim Rides&Food Delivery is one of the leading players in the fast-growing online travel industry, our mission is to provide our customers with convenient, reliable and secure transportation and delivery solutions. With our innovative technology and passion for excellence, we are changing the way people travel in the Philippines.

You are an ideal candidate if:

• you have experience in Call Center / Telemarketing.
• you have a strong command of the English language.
• you are a top-notch communicator and a keen problem solver.
• you are tech-savvy and know how to operate MS Office and Google Workspace.

Responsibilities:

• Constantly interact with service clients by phone (outgoing calls) and online chat to process their requests, questions and feedback related to the work of our service in the Philippines, while clearly clarifying the essence of the client's complaint and determining the cause of the problem in order to provide the best solution.
• Manage online registration of drivers/couriers and help them in solving work issues related to customer orders and the functionality of the mobile application, replenishing the e-wallet balance, branding of the vehicle, etc.
• Constantly and on time update data in the corporate system, monitor orders and identify violations by users.

We offer:

• Free online training course from the first day of working.
• Stable remuneration (on hands)/month without delays, annual salary revision on permanent basis depending on your performance.
• 5-day working week (8.00am-6.00pm), on-site from Mandaue office.
• Support in all business processes (legal assistance, advertising and digital marketing, IT and tech support, customer service quality, accounting, HR, etc.).
• An experienced mentor who will teach you about the nuances of our business.
• Possible growth & career advancement.

Customer Support & Operations Associate

Schedule (7 PM- 4 AM)| Fulltime | Iloilo (Onsite Setup)

About the RoleWe are looking for a Customer Support & Operations Associate to join our growing Iloilo team. This role is non-sales and non-commission, focused on providing excellent support to our international partners/clients.

You will help manage partners requests, coordinate with contractors, update data, and ensure smooth operations. The work requires accuracy, adaptability, and strong communication skills.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Assist clients by interpreting and validating their service requests.
• Coordinate with contractors and partners to address client needs.
• Maintain and update client/service data accurately in internal systems.
• Monitor open jobs and follow up to ensure timely completion.
• Communicate clearly and professionally with clients and team members.
• Contribute to process improvements and suggest solutions to recurring issues.

What were looking for

• At least 1–2 years of experience in customer service, operations support, or data coordination preferred.
• Fresh graduates with excellent communication and organizational skills are welcome to apply.
• Strong written and spoken English, with the ability to interact confidently with international clients.
• Detail-oriented, accurate, and able to work in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel); familiarity with CRM or ticketing tools is an advantage.
• Willing to work full onsite, night shift (Iloilo office).

Onsite (Iloilo Office): Bldg. 2, 2nd Floor of Nelly Garden, Jaro, Iloilo City

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Job Summary

We are expanding our support team and looking to hire 2 Japanese-speaking (JLPT N2) and 2 English-speaking Customer Support Specialists. The role involves assisting ERP system users, troubleshooting issues, managing master data, and creating documentation. As this is a new business division, there are opportunities to grow and take on additional responsibilities.

Key Responsibilities

• User Support
• Respond to ERP system inquiries via phone, email, and chat
• Troubleshoot login errors, data entry mistakes, and report output issues
• Issue Documentation & Reporting
• Record and share resolved issues with the team
• Escalate unresolved concerns to specialized personnel
• Master Data Management Support
• Register and update product, partner, and employee data based on client requests
• Perform consistency checks and prepare reports
• Manual & Documentation Creation
• Compile FAQs and knowledge base materials
• Create user manuals for new ERP users

As this is a new division, duties may expand depending on business needs.

Qualifications (Japanese Bilingual Role)

• Japanese proficiency at JLPT N2 level (certification not required)
• Fluent in English (spoken and written)
• At least 1 year of BPO customer support experience

Qualifications (English-Speaking Role)

• Fluent in English (spoken and written)
• At least 1 year of BPO customer support experience
• ERP knowledge is an advantage but not required

Job Type: Full-time

Pay: Php60, Php90,000.00 per month

Work Location: In person

About the Role

We're looking for a reliable and detail-oriented Customer Support & Fulfillment Assistant to join our team full-time. This role involves processing refunds, creating shipping labels, and handling inbound customer calls. You'll play a key part in ensuring smooth order fulfillment and excellent customer service.

Key Responsibilities

• Process refunds for online orders accurately and promptly
• Generate and manage shipping labels for outgoing packages
• Answer customer phone calls with professionalism and clarity
• Maintain accurate records and follow internal procedures
• Collaborate with team members to ensure timely order resolution

Requirements

• Excellent English communication skills (spoken and written)
• Clear speaking voice with minimal accent
• Strong attention to detail and organizational skills
• Stable, high-speed internet connection
• Ability to follow instructions and work independently

Preferred Qualifications

• Previous experience in eCommerce, customer service, or logistics
• Familiarity with online order platforms and shipping tools

Looking to take your career to the next level? Then this role is for you

Join Outsourcey and be part of our mission to revolutionize global talent expansion We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together

• Exceptional communication and interpersonal skills.
• Strong organizational abilities, capable of multitasking with meticulous attention to detail.
• Team player with a deep understanding of client care and service quality.
• Proficient in working under deadlines.
• Thrives in high-pressure environments.
• Demonstrates autonomy and teamwork equally.
• Provides high-quality customer service.
• Ability to handle complaints and rude customers with professionalism and empathy, representing Bodycare positively.

Core responsibilities:

• Schedule appointments for pre-employment, periodic assessments, VIP, and onsite physiotherapy sessions.
• Manage incoming phone calls promptly and effectively.
• Communicate with candidates and the clinical network regarding appointments and requirements.
• Liaise with clients regarding booking status and completion of health assessments and VIP appointments.
• Act as the primary contact for the broader Occ Health Group.
• Ensure candidates are informed about appointments and requirements.
• Resolve IT/dashboard issues with clients and the clinical network.
• Manage and utilize multiple booking and software platforms supplied by the Occ Health Group.
• Meet team and individual KPIs.
• Assist with managing multiple inboxes efficiently.
• Handle complaints and rude customers with professionalism and empathy, representing Bodycare positively.

Benefits:
Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO.
Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together