302 Technical Specialist jobs in the Philippines

At least 1 year experience
- Fresh graduates are open to apply
- Must have ideas about android and IoT (Internet of things)
- has background with smart technopreneurship is a plus
- Tests various electronics devices for their functions
- Troubleshoots issues encountered with the software and hardware of electronics devices
- conducts demos if needed
- Willing to be assigned at Ermita, Manila

**Salary**: Php17,000.00 - Php20,000.00 per month

Schedule:

- Day shift

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
- Act as a technical subject matter expert and consultant, provide product expertise, guidance, and instruction on SAP BTP.
- Provide guidance on the SAP BTP platform business values, architecture, and catalogue of services.
- Deliver SAP BTP integration services and projects to the customers.
- Drive the SAP Business AI topics, especially in the integration area.
- Support team members in the development and implementation of SAP BTP technical solutions designs & implementations.
- Knowledge and hands on experience with the BTP Integration Suite components (i.e., Cloud Integration, API Management, Open Connectors), Event Mesh, API Business Hub capabilities etc.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Desired Skills & Experience
- 8 to 10 Years of experience with SAP Business Technology Platform (BTP).
- Knowledge of integration patterns and practices with SAP and non-SAP systems.
- Familiarity with SAP Analytics Cloud, SAP Data Warehouse Cloud, and related technologies.
- Familiarity with platform services generally used for technical tasks, like Audit Log, HANA Cloud, Notifications, Cloud Foundry, CI/CD, SAP Business Application Studio, Transport Management, Connectivity.
- Development knowledge of CAP OR RAP models (Consumption of external API, Connection with HANA DB instance of BTP, Deployment of services to BTP)
- Experience in cloud development languages such as Java, JavaScript, Node.js, or Python.
- Excellent problem-solving, analytical, and communication skills.
- SAP BTP Certification.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Answering incoming calls from customers.
- Sorting out customers’ inquiries or requests.
- Ensuring that customers’ requests are managed in an appropriate and timely manner.
- Delivering a high caliber of service in a friendly, confident, and informed manner

**Minimum Hiring Requirements**:

- Must have a 1 year call center experience. (International Account).
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
**- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P28,000

**Benefits**:

- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO

**Job Types**: Full-time, Permanent

**Salary**: Up to Php28,000.00 per month

**Benefits**:

- Health insurance
- Paid training
- Work from home

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Overtime pay

**Experience**:

- call center: 1 year (required)

**Desktop Support Engineer**

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.

**Qualifications**:

- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in General Trias, Cavite**:

- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)

Schedule:

- 8 hour shift

Ability to commute/relocate:

- General Trias, Cavite: Reliably commute or planning to relocate before starting work (required)

**OBJECTIVE**
- Provide Operational Support to the brands managed/supported by the company

**TASKS**
- Provide fist line support for all integrated providers, and aggregators, under the on-line gaming brands managed/supported by the company, following agreed processes, and standards. This includes:

- Site, and game monitoring, for latency, and uptime.
- Assist in the investigation, and documentation of reported issues, impacting the playability, and access, of the sites supported/managed by the company.
- Escalation, and follow-up, of documented issues, with the appropriate support/technical teams, of providers, and aggregators, integrated to the company's sites.
- Management, and publishing of content, using the Content Management Systems (CMS) provided by the company
- Testing, and publishing, of new games on the company's sites.
- Coordination of promotions, and events, hosted on company's sites, with partner providers.
- Provide periodic reports pertaining to reported issues/concerns, and performance of the company's sites.
- Carry out his/her assigned tasks in accordance with the support team’s standards, processes, and procedures, that would help contribute to the support team meeting its SLAs, and objectives.

**QUALIFICATIONS**
- Previously worked as a B2B/B2C operations support is an advantage
- Can work under pressure
- Flexible, with the ability to think and act independently
- Must be keen to attention and details
- Can work with mínimal supervision and a fast learner
- Highly committed, has positive attitude, motivated to deliver exceptional customer service
- Team player
- Knowledge of, or interest in Online Gaming
- Must be willing to work onsite & on shifting schedule

**KNOWLEDGE & SKILLS**
- Must be internet, and tech savvy
- Must be able to multi-tasking
- Must have good analytical skill
- Excellent communication skills (mostly written) to ensure the resolution of concerns or issues.
- Fluent in the Japanese language is preferred, but not a must.

Schedule:

- Shift system
- Weekends

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
Provide production monitoring of data, error analysis, as well as serves as the customer contact for questions on usage, functionality and problems encountered with OpenText products and services.

**You Are Great At**:

- Providing technical support responding to case service levels, providing production support, effectively analyzing issues, providing issue resolution, and customer notification. Recreating customer issues & escalates to appropriate level.
- Working cross-functionally within the organization, in a team environment, to deliver quality, satisfaction, and resolutions to the customers. Submitting/providing ideas/suggestions for new content to knowledge base.
- Performing other/additional duties and projects that may be periodically assigned and may require on-call and weekend rotation.

**What it takes**:

- Working experience with Operating Systems (Unix/Linux and Windows).
- Working experience with Database (SQL,Oracle).
- Working experience with Active Directory.
- Electronic Data Interchange (EDI) knowledge preferred
- Must demonstrate effective English communication skills and the capability of delivering technical solutions to customers who may or maybe not be EDI savvy

**Additional Notes**:
**Global Job Posting Footers**:

- Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.

Overview:
We are seeking a proactive and technically skilled Technical Support Specialist to support our internal IT operations and assist in delivering client-facing technical solutions. This role will work closely under the guidance of our Full-Time IT Lead and will play a key part in supporting our software deployment and maintenance services, particularly around WeSuite applications.

Key Responsibilities:

• Assist in installing WeSuite applications on client environments, whether on-premises or via 3rd-party IT providers

• Provision and deploy WeSuite hosted services, including application configuration and environment setup

• Support application deployment processes and CI/CD workflows

• Perform pre-deployment testing and validation of applications to ensure readiness

• Provide technical troubleshooting and support to both internal teams and clients

• Assist in managing internal network configurations and systems as needed

• Document installation, deployment, and support processes for internal use and client reference

Required Skills and Experience:

• Proficient in SQL (queries, basic administration, troubleshooting)

• Experience installing software applications in both hosted and on-prem environments

• Strong understanding of server administration (Windows/Linux), including system configuration, security, and performance tuning

• Familiarity with deployment tools and CI/CD processes

• Strong general knowledge of networking and IT infrastructure (e.g., firewalls, DNS, VPNs, etc.)

• Excellent problem-solving skills and ability to troubleshoot in varied technical environments

• Clear and professional communication skills; experience working in client-facing roles

Preferred but Not Required:

• Experience with Octopus Deploy is a plus, but not mandatory . A candidate doesnt need to be well-versed in itwe can provide training. The key is familiarity with deployment workflows and CI/CD concepts.

• Experience with WeSuite applications

• Familiarity with IT service management tools and ticketing systems

What Were Looking For:
A team player who is detail-oriented, responsive, and comfortable juggling multiple technical priorities in a fast-paced environment. The ideal candidate has a strong technical foundation and enjoys working with clients to implement and support software solutions.

Why Join Us:

• Work with a collaborative and supportive team.

• Gain experience working with diverse technical environments.

• Contribute to building scalable support processes and knowledge management systems.

Working Conditions:

• Work setup preferred: Fully Remote

• Working Hours: Eastern Timezone, Monday to Friday, must be amenable to shifting schedule

About the Company

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.

We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients across the globe. We continue to provide world-class talent to help small and medium-sized enterprises successfully build their offshore team in the Philippines.

Job Summary:
br>The Technical Security Specialist is responsible for monitoring security systems, responding to alarms, and coordinating emergency responses. This role ensures the safety and security of clients, personnel, and properties by taking timely and appropriate action during security or technical alerts.

Key Responsibilities:

-Monitor alarm systems, CCTV, and other security equipment in real-time.
-Respond promptly to security, fire, and safety alarms.
-Dispatch emergency services (police, fire, medical) as needed.
-Log all incidents accurately and completely in monitoring system records.
-Contact clients or authorized personnel to verify and address alarm activations.
-Follow established protocols and escalation procedures.
-Perform routine system checks to ensure functionality.
-Coordinate with technicians for maintenance or troubleshooting.
-Maintain confidentiality and professionalism at all times.