231 Technical Solutions jobs in the Philippines

We are seeking for an Associate Technical Architect to join our professional services cyber solutions team. This role is vital in understanding client challenges, we are portfolio of cyber security services and how these can be combined to develop our clients cyber security maturity. This is a great opportunity for a current security-testing delivery person (e.g. Penetration Tester) to move into the cyber solution and scoping architect space.

Key Accountabilities/Responsibilities

• Quality assurance of client-facing documents, including both proposals and methodology literature, to ensure the solution proposed by the organization meets the clients requirements, and that the proposed solution can provide the client deliverables necessary. The majority of the documents in question are highly technical in nature.
• Liaising with Solution Design Team members to agree on deliverables as part of the formal internal sign off process (QA); or influence change in the response based on evidence.
• Triage of client requirements to ensure the correct resource is assigned to support technical scoping opportunities.
• Gathering information and ensuring a comprehensive scope of requirements is understood and can be communicated back to the customer. This information may be in written form (such as a technical scoping document).
• Working across a range of clients in a centralized manner to provide technical solution support to multiple opportunities, with the opportunity to align to a small subset of high value accounts to generate in depth knowledge and relationships.
• Acting as an escalation and support team for delivery consultants when they engage with customers in a solutions capacity.

Functional/Technical Skills:

• Proven ability to read technical content such as network diagrams (HLD/LLD)
• Proven ability to manage client interactions
• Strong interpersonal and communication skills
• Strong document-writing skills
• Ability to provide technical guidance to quality assurance processes
• Proficiency using Microsoft Office software
• Presentable, confident, proactive, articulate

R

About the Role:

The Technical Solutions Architect – Scrum Master will be accountable for both designing technical solutions and facilitating agile team processes. As a Solutions Architect, he/she is expected to define an optimal architecture plan of systems to meet business requirements while ensuring alignment with enterprise standards. As a Scrum Master, he/she is expected to guide the team through agile ceremonies, remove impediments, and foster a culture of continuous improvement. This combined role demands strong leadership skills to bridge technical strategy with team execution. Ultimately, he/she should ensure that the delivered solutions are both technically sound and

developed efficiently through agile practices.

Scope of Work/Responsibilities:

1. Develop a suitable agile implementation strategy for the ISMS program considering the nature of deliverables, available resources, dynamics of the cross-functional delivery team, and target timelines. He/She should be able to act as the project manager for the program assigned.

2. Lead agile ceremonies including sprint planning, daily stand-up, sprint reviews, release planning, and retrospectives.

3. Serve as the primary problem solver for the project. It implies that he/she gets accountable for managing any potential disruptions and ensure progress on sprint delivery including those issues that pertain to the platform e.g., resolving issues with Microsoft support.

4. Manage the scrum artifacts such as the product backlog and organize  and the product backlog in Azure DevOps (ADO).

5. Manage cross functional coordination. This entails managing project dependencies and communication with related project's scrum master, development team leads, stakeholders, product owners, Enterprise Architecture team and related teams.

6. Manage overall quality of deliverables.

7. Mentor the project team on agile principles and best practices on delivering solutions up to the requirements level.

8. Mobilize and ensure all technical and business documentations are always up to date to support knowledge management and transparency. This includes, but not limited to, the Architecture Blueprints (e.g., Solution Design Document and High Level Solution Design), Testing Suite documentation (UAT test steps, Regression testing documentation, etc.), Security Implementation Documents to obtain Security License To Operate (SLTO), Disaster Recovery Plan, Training and Communication Plan, Solution Deployment Plan, Transition Support and Maintenance Plan. Data Dog Vaccination Clearance Documentation, and Software Engineering Standards.

1. Lead end-to-end solutions design. He/She is expected to understand the essence of the business requirements, challenge it, and provide an innovative strategy to fulfill while considering standards.

2. Mobilize and implement project governance frameworks including, but not limited to, coding standards, uniformity of UIUX designs, standardization of solution approach, and security standards to proactively manage vulnerabilities.

3. Guide the development team in creating new solutions and improving existing ones. He/She is expected to provide technical directions on all implementations.

4. Organize the use of DevOps and CICD frameworks to harmonize development lifecycle. He/She should take advantage of the stack of tools available to exercise continuous improvement and innovation.

5. Lead the development of Proof-of-Concept (POC) solutions as needed.

6. Champion on the prescribed technology stack of the bank while being open to emerging technologies.

Requirement and Qualification (Education & Work Experience)

Education and Work Experience:

• Bachelor's degree in in Computer Science, Information Technology, Information Systems, or a closely related field.

• Minimum of 15 years of general professional experience in digital transformation and system design with a focus on complex data structure, of which the last 8 years are related to the use of Microsoft Power Platform or Microsoft Dynamics 365 in solutions architecture.

• Minimum of 3 years of experience performing dual roles as a solutions architect and as a scrum master on an agile delivery setting.

Technical Knowledge

• Has experience on the use of AI components implementation.

Soft Skills

• Has project management skills, excellent communication skills, strong work ethic, and people management skills.

Tools/Software

• Proficient in the use of ADO.

• Experience on working with enterprise Geographic Information Systems (GIS) or its open-source counterpart is an advantage.

• Knowledge in ITIL V4. Certification is an advantage.

Certification (if applicable)

• Certification on Agile project management is an advantage.

• Certification on Power Platform Solution Architect, Power Platform RPA Developer, Power Platform functional consultant is preferred.

Others:

• Should be amenable to work on a hybrid set up in Mandaluyong

Job Description:
Technical Solutions Architect/Technical Lead

Department: IT (Information Technology)

Reports to: Applications Development Head

Location: Makati, Philippines

Role Summary

We are looking for a Technical Solutions Architect/Technical Lead to design, build, and lead the development of next-generation applications for our non-life insurance business. You will be responsible for driving the technical direction of mission-critical systems (policy administration, claims, accounting, agent/partner portals), ensuring scalability, security, and performance in line with business needs and regulatory requirements.

As the technical authority, you will lead, guide and mentor a team of developers, collaborate with business stakeholders, and ensure solutions are delivered on modern, cloud-native architectures. This is an opportunity to modernize and digitize our core insurance platforms and to work on cutting-edge cloud-native solutions in the insurance space.

Key Responsibilities

• Define and own the technical architecture of the applications (underwriting, claims, finance, portals).

• Lead and mentor a team of developers, ensuring best practices in coding, testing, and deployment.

• Translate business requirements into scalable, secure, and performant technical designs.

• Oversee front-end ) and back-end ) development across projects.

• Implement cloud-native solutions on Google Cloud Platform (GCP) using GCP's various services and products.

• Ensure systems comply with insurance regulatory standards, security controls, and data privacy/protection policies.

• Manage technical debt, improve DevOps pipelines (CI/CD), and optimize cloud costs.

• Collaborate with vendors, third-party system providers, and internal stakeholders.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.

• 7+ years of software development experience, with at least 3 years in a technical lead or architect role.

• Strong practical expertise in JavaScript/TypeScript, ,

• Hands-on experience with Google Cloud Platform services (Cloud Run, Cloud SQL/PostgreSQL, IAM, Networking).

• Strong background in RESTful APIs, microservices, and integration architectures.

• Knowledge of insurance domain applications (policy, claims, finance) is a must.

• Excellent leadership, problem-solving, and communication skills.

JOB SPECIFICATIONS:

• Education – Graduate of a 4-year college degree in IT, Computer Science, or related IT discipline.

• Related Work Experience -  At least 3  years in a similar function.

• Minimum 5 years of experience leading technical teams and delivering solutions.

• At least 1 year of experience in a financial institution.

• Knowledge –

• Banking concepts or training in Financial Services.

• Solution Delivery Life Cycle.
• Advanced analysis and design methodologies.
• COBOL, CICS, Java/.Net, SQL programming.
• Infrastructure architecture (network layers/protocols, telecom, infrastructure security).
• API and Web services integration.

• Project management principles.

• Skills (Soft Skills) –

• Excellent leadership and people management skills.

• Strong problem-solving and analytical abilities.
• Excellent oral and written English communication skills.
• Advanced technical and programming proficiency.

DUTIES AND RESPONSIBILITIES:

• Act as architect of projects (whole or in part), reviewing business and technical requirements and developing the solution design (application, infrastructure, integration).
• Prepare overall technical designs, high-level specifications, and detailed technical activities with estimated timelines.
• Manage day-to-day deliverables of the technical team, including oversight of SIT, UAT, and production implementation activities.
• Perform capacity planning, coordinate test environment setup, and address risks, issues, and audit findings.
• Review and monitor technical test scripts and testing execution in SIT/UAT.
• Manage vendor and proof-of-concept activities including evaluation, scoring, and solution presentations.
• Analyze technical requirements of business users including performance, integration, and technical administration concerns.
• Ensure compliance of all technical deliverables to enterprise standards and regulatory requirements.
• Provide subject matter expertise to IT and business units on architecture, integration, and design matters.
• Provide progress reports, escalate critical issues, and coordinate with Senior Architects and project stakeholders.
• Manage administrative and people responsibilities: performance management, training and development, equipment provisioning, and adherence to organizational standards.
• Contribute to process improvement initiatives and perform other related tasks as assigned.

FileCloud is looking for a passionate
Technical Solutions Engineer in the APAC Region (Philippines, Indonesia, Malaysia or Vietnam)
who has worked with multiple technology companies and has a minimum of 6 years' experience in designing and architecting IT solutions and supporting the process of selling complex IT solutions to large enterprises. This role is remote and will require working remotely with other team members.

*About the Product & Company: *
FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. In addition to its enterprise file sharing solution, FileCloud's product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform. We are currently expanding our team as we grow and improve FileCloud.

Key Job Duties:

• Collaborate closely with the sales team, taking responsibility for all technical aspects throughout the sales process.
• Design and propose customized technical solutions that align with client-specific requirements and integrate seamlessly with existing systems.
• Install, configure, and integrate new systems and software within clients' IT environments.
• Identify, troubleshoot, and resolve implementation issues, providing timely and effective solutions.
• Participate in post-sales calls/activities with large customers, ensuring continuity and success in the customer's subsequent adoption, usage, and future expansion.
• Join our Technical Account Management Program and serve as a dedicated technical point of contact for our large enterprise customers.

Key Skills & Experience:

• Ability to understand prospects/customers business objectives and priorities by acting as a trusted advisor to help shape their use case and propose the best solution architecture.
• Minimum of 3+ years of technical experience within multiple technology companies selling into enterprise accounts.
• Cloud experience with one of these cloud providers: AWS, Azure, Google Cloud.
• Knowledge of web protocols and security.
• Passion for technology so they can act as evangelists for the products in discussions with potential customers and partners, to direct opinions and inspire action.
• Minimum of 3+ years designing and architecting highly available/redundant IT solutions for enterprise accounts.
• Experience in Linux administration and troubleshooting, preferably with distros like Ubuntu and RedHat.
• Demonstrate the ability to analyze and solve problems independently and within cross-functional teams.

Desirable skills for the role:

• Experience in Windows administration and troubleshooting, especially with Active Directory and NTFS permissions.
• Familiarity with filesharing solutions.

Our ideal candidate for this role:
Candidates must have work authorization in and be a resident of one of the following countries: the Philippines, Indonesia, Malaysia, or Vietnam.
You will have worked for multiple different vendors in a Technical Solutions Engineering/ Architect or Senior Support capacity over the course of 6+ years, selling complex IT solutions into large enterprises. You will have abundant Windows or Linux experience with a background in IT solutions design. You will have a comprehensive knowledge of the entire pre-sales process, working closely with the sales team to assist prospects in defining their business use cases with the FileCloud solution.

What We Offer

• Be part of a team of passionate, committed individuals dedicated to building a world-class product
• Dedicated time for training and education opportunities
• A mentorship model wherein your mentor and team support your development
• A competitive salary with an annual bonus
• Fully remote working whilst offering flexible hours that fall outside of the companywide core hours of 9am - 5pm local time.
• 20 days of paid time off which increases by a further 2 days after 3 years of service and 3 days after 5 years of service (in addition to 10 public holidays in your country)
• Paid day off on your birthday or on an alternative day if your birthday falls outside a normal working day
• Paid day off to volunteer with the charity of your choice
• Paid monthly internet cost, as well as lunch and wellbeing stipend provided
• Reimbursement of all hardware costs associated with the role

Please note that we conduct background security checks for everyone joining our team.

Company Description

FileCloud is a leading enterprise file sync and share (EFSS) platform known for its hyper-security and strong compliance features. Based in New York City, FileCloud is trusted worldwide by Global 1000 enterprises, educational institutions, government organizations, and service providers. Our platform provides industry-leading compliance, data governance, data leak protection, and digital rights management capabilities. With innovative solutions like Zero Trust File Sharing, FileCloud ensures the utmost security even in the event of a data breach. Additionally, FileCloud acquired Signority in May 2024, expanding its product portfolio with a Canadian-based e-signature and document workflow platform.

Role Description

This is a full-time on-site role for a Technical Solutions Engineer, based in Davao. The Technical Solutions Engineer will be responsible for providing technical support, troubleshooting, and system administration. Day-to-day tasks include solving complex technical issues, collaborating with software development teams, and managing databases to ensure seamless operations.

Qualifications

• Expertise in Troubleshooting, Technical Support, and System Administration
• Experience in Software Development
• Proficiency in working with Databases
• Strong problem-solving skills and analytical abilities
• Excellent written and verbal communication skills
• Ability to work collaboratively in a team environment
• Bachelor's degree in Computer Science, Information Technology, or related field
• Experience in enterprise file sharing and security is an advantage

Job Roles and Responsibilities:

• RAAWA Filing/Approval
• Activity acceptance (Onsite Manual PAT)
• Activity Endorsement
• Activity Proper / Activity Monitoring "Powertapping"
• Activity Proper / Activity Monitoring "Installation / Dismantling"
• Activity Proper / Activity Monitoring "Integration"
• Activity Proper
• Checking of circuit in NMS ( Node,VLAN, slot/port, standard tagging)
• CLEM Endorsement
• Daily Huddle
• Facility Monitoring (Update & Monitoring)
• MOP review and approval
• ORF Processing
• Project Hand-over (As-built)
• SO/TRSCONFIG/ECM/CLEM/CAM Filing
• Sprint Events (Planning)
• Sprint Events (Retrospective)
• Sprint Events (Review)
• Tracker and Dashboard Updating
• TSSR Tracking, Review and Approval
• Warehouse Inventory/Inspection
• Weekly meeting
• ISDP QC review & Approval and PAT Documentation
• As-Built/Completion Report review & approval (TSSR/FIO/WO/PB)
• RFS Broadcast
• Handover to OPS (Approved)
• Project Closure (Monitoring of PAT/PAC/As-Built/FAC Milestones)
• Elock Issuance

Job Qualifications:

• Candidate must possess at least a Bachelor's Degree (Preferably Engineering related courses)
• At least 1 year experience in project management and/or coordination
• Knowledgeable in Network Implementation
• With good communication skills
• Willing to render excess manhours
• Keen to details and can work under pressure

• Knowledgeable in MS Excel and the rest of the basic office software

• Driving skills and a valid driver's license is not required but is an advantage.

This position with a premier client offers a unique chance for experienced analytics professionals to make a significant impact at a rapidly growing AI analytics company that's revolutionizing how organizations derive insights from their data. The role provides autonomy, direct collaboration with cross-functional teams, and substantial opportunities for growth within a dynamic AI/ML environment.

The Company

Our client is transforming how organizations interact with their data through AI-powered automation. Their platform enables users to analyze billions of records through a Google-like interface, understand metric changes through automated insights, and receive predictive recommendations—all in a self-service manner. Unlike traditional BI tools, their solution excels at ad hoc analysis, root-cause insights, and business-friendly advanced analytics.

The Role

We are partnering with an innovative analytics company to find a talented Technical Solutions Engineer for their AI-powered analytics platform. This hands-on role combines technical expertise with customer success to deliver exceptional experiences for users of an advanced business intelligence solution.

Key Responsibilities:

• Drive customer success through technical support, problem-solving, and platform enablement (50% support, 30% enablement, 20% success initiatives)
• Collaborate with engineering, product, and go-to-market teams to create first-class user experiences
• Develop comprehensive technical documentation, tutorials, and best practices
• Troubleshoot complex technical issues in customer environments
• Own customer communication regarding issue resolution, product enhancements, and roadmap developments

Required Qualifications:

• Bachelor's degree in Computer Science, Mathematics, Statistics, or related field
• 3+ years of experience in Data Analytics/Business Intelligence/Databases
• Strong fundamentals in Computer Science and Databases
• Proficiency in SQL and Data Modeling
• Working knowledge of Python, HTML, JavaScript, R, and Spark
• Experience with Snowflake, Redshift, BigQuery, and major cloud platforms (GCP, AWS, Azure)
• Expertise in at least one major BI tool (Tableau, Power BI, Looker, etc.)
• Outstanding written and verbal communication skills

Preferred Qualifications:

• Experience with AI, predictive analytics, and machine learning
• Background in building customer support processes and knowledge bases
• Working knowledge of agile development methodologies.
• Flexibility and willingness to step outside of traditional roles as needed in a fast-paced startup environment.

What We Offer:

• Best salaries in the industry
• Permanent ability to work from anywhere in the world
• Opportunities for growth and advancement
• A fast-paced and collaborative environment
• Warm and friendly company culture
• Full benefits

Benefits at Persona:

• Health insurance subsidy
• Unlimited paid time off (paid sick and vacation leaves)
• Annual bonuses based on performance
• Monthly tech allowance
• Opportunity to be paid in your currency of choice
• Others depending on seniority

Overview

The Customer Solutions Engineer is responsible for delivering technical support and innovative solutions to enhance the customer experience. This role involves working closely with clients to understand their needs, designing customized solutions, and ensuring successful implementation and ongoing support of telecommunications products and services. The ideal candidate will possess strong technical skills, exceptional problem-solving abilities, and a customer-centric approach.

Functions and Responsibilities

• Provide expert technical support and guidance in the implementation and delivery of services
• Play an active role in the planning and execution of technical projects, ensuring they meet specified requirements and deadlines.
• Resolve technical issues, ensuring minimal smooth implementation/delivery of service to clients
• Provide technical feasibility study and provide project costing for business case analysis.
• Collaborate with clients to understand their technical needs and provide tailored solutions.
• Identify areas for technical improvement and contribute to the development of best practices.
• Ensure compliance with industry regulations and safety standards in all technical activities.
• Work closely with sales unit in proactive solutions selling to corporate clients

Employment Standards

• A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
• Minimum of 3-5 years of experience in a technical service role, preferably in a telecommunications or IT environment.
• Additional certifications related to electronics, telecommunications, or IT service management are beneficial.

Job Skills & Qualifications

• Good understanding of network infrastructure and should be able to design and implement network systems that meet the needs of their clients. They should be familiar with various networking protocols and should be able to troubleshoot and debug networking issues
• Gather and analyze data to understand the needs of their clients and to design solutions that meet those needs
• Strong communication skills and should be able to explain complex technical concepts to both technical and non-technical audiences. They should also be able to work effectively with clients and team members to gather and analyze data, create project plans, and present proposals
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues.
• Good communication skills, capable of effectively interacting with clients and team members.
• Strong analytical abilities for technical assessment and solution development.
• Ability to work collaboratively within a team and across departments.
• A focus on understanding and meeting client technical needs.