5 Technical Service jobs in Claveria
Customer Support Specialist
Cagayan de Oro, Misamis Oriental
TORCH Solutions
Posted 21 days ago
Job Viewed
Job Description
We are seeking for a customer service representative position located in Cagayan de Oro. As a customer service representative, you will be responsible for providing excellent support and assistance to our clients' customers through various communication channels. This is an exciting opportunity to join a leading global provider of customer experience solutions and work in a dynamic and stimulating call center environment.
br>What you'll be doing
- Handling inbound and outbound customer calls, emails, and chats to provide top-notch customer service
- Resolving customer inquiries, issues, and complaints in a friendly, efficient, and professional manner
- Documenting customer interactions and maintaining accurate records
- Identifying opportunities to improve the customer experience and providing feedback to management
What we're looking for
- (at least HS Grad (old curriculum) / SHS Grad
- Excellent Communication skills
br>What you'll be doing
- Handling inbound and outbound customer calls, emails, and chats to provide top-notch customer service
- Resolving customer inquiries, issues, and complaints in a friendly, efficient, and professional manner
- Documenting customer interactions and maintaining accurate records
- Identifying opportunities to improve the customer experience and providing feedback to management
What we're looking for
- (at least HS Grad (old curriculum) / SHS Grad
- Excellent Communication skills
This advertiser has chosen not to accept applicants from your region.
0
Customer Support for Telco Account
Cagayan de Oro, Misamis Oriental
TORCH Solutions
Posted 25 days ago
Job Viewed
Job Description
Are you passionate about providing excellent customer service and resolving customer queries efficiently? We seeking a talented Customer Support Telco Account to join our dynamic team in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be responsible for handling inbound customer inquiries and providing technical support to our clients in the telecommunications industry.
br>What you'll be doing
Respond to customer inquiries via phone, email, and chat, providing prompt and courteous service
Troubleshoot and resolve a wide range of technical issues related to our telecommunication products and services
Accurately document customer interactions and maintain detailed records of resolutions
Identify and escalate complex issues to the appropriate team or subject matter experts
Proactively suggest process improvements and identify opportunities to enhance the customer experience
Contribute to the continuous training and development of the customer support team
What we're looking for
(At least HS Graduate (old curriculum) / SHS Graduate |preferably with at least 6mos CCE|
Excellent Communication Skills
If you are excited to join our team and contribute to the success of our business, we encourage you to apply now.
br>What you'll be doing
Respond to customer inquiries via phone, email, and chat, providing prompt and courteous service
Troubleshoot and resolve a wide range of technical issues related to our telecommunication products and services
Accurately document customer interactions and maintain detailed records of resolutions
Identify and escalate complex issues to the appropriate team or subject matter experts
Proactively suggest process improvements and identify opportunities to enhance the customer experience
Contribute to the continuous training and development of the customer support team
What we're looking for
(At least HS Graduate (old curriculum) / SHS Graduate |preferably with at least 6mos CCE|
Excellent Communication Skills
If you are excited to join our team and contribute to the success of our business, we encourage you to apply now.
This advertiser has chosen not to accept applicants from your region.
1
Customer Support Associates (No Experience Required)
Cagayan de Oro, Misamis Oriental
TORCH Solutions
Posted 10 days ago
Job Viewed
Job Description
As a Customer Support Associate, you'll be the first point of contact for customers, providing excellent customer service and technical assistance to help resolve their queries. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Whether customers reach out by phone, email or chat, you'll use your problem-solving skills to provide prompt and effective support.
br>What you'll be doing
Responding to inbound customer inquiries and troubleshooting technical issues
Accurately documenting customer interactions and tracking the progress of issues
Identifying patterns in customer concerns and recommending process improvements
Actively listening to customers, demonstrating empathy and providing a positive experience
Collaborating with cross-functional teams to ensure timely and effective issue resolution
Staying up-to-date with product knowledge and industry developments
What we're looking for
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Ability to remain calm and professional under pressure
Proactive and customer-centric mindset
Willingness to learn and adapt to new technologies
No prior experience required—we provide comprehensive training < r>
Apply now to become a Technical Support Associate.
br>What you'll be doing
Responding to inbound customer inquiries and troubleshooting technical issues
Accurately documenting customer interactions and tracking the progress of issues
Identifying patterns in customer concerns and recommending process improvements
Actively listening to customers, demonstrating empathy and providing a positive experience
Collaborating with cross-functional teams to ensure timely and effective issue resolution
Staying up-to-date with product knowledge and industry developments
What we're looking for
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Ability to remain calm and professional under pressure
Proactive and customer-centric mindset
Willingness to learn and adapt to new technologies
No prior experience required—we provide comprehensive training < r>
Apply now to become a Technical Support Associate.
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Associates- CDO
Cagayan de Oro, Misamis Oriental
Talent Outsourcing Channel Solutions
Posted 21 days ago
Job Viewed
Job Description
We are looking for someone who can join our Cagayan de Oro team.The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction.
The representative will also assist with account management and provide support to our sales and operations teams. br>
Qualificiations:
At least senior high school graduate
Excellent English communications skills
Amenable to work onsite
Willing to process their application as soon as possible
Perks and Benefits:
• Competitive Salary < r>• Great Performance Bonuses & Account Specific Allowances < r>• Career Advancement Offer < r>• Promotion within the company < r>• Comprehensive Healthcare Benefits, HMO and more < r>
Interested applicants, kindly click the Apply Now button.
The representative will also assist with account management and provide support to our sales and operations teams. br>
Qualificiations:
At least senior high school graduate
Excellent English communications skills
Amenable to work onsite
Willing to process their application as soon as possible
Perks and Benefits:
• Competitive Salary < r>• Great Performance Bonuses & Account Specific Allowances < r>• Career Advancement Offer < r>• Promotion within the company < r>• Comprehensive Healthcare Benefits, HMO and more < r>
Interested applicants, kindly click the Apply Now button.
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Associates (Open to No Experience)
Cagayan de Oro, Misamis Oriental
TORCH Solutions
Posted 12 days ago
Job Viewed
Job Description
As a Customer Support Associate, you'll be the first point of contact for customers, providing excellent customer service and technical assistance to help resolve their queries. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Whether customers reach out by phone, email or chat, you'll use your problem-solving skills to provide prompt and effective support.
br>What you'll be doing
Responding to inbound customer inquiries and troubleshooting technical issues
Accurately documenting customer interactions and tracking the progress of issues
Identifying patterns in customer concerns and recommending process improvements
Actively listening to customers, demonstrating empathy and providing a positive experience
Collaborating with cross-functional teams to ensure timely and effective issue resolution
Staying up-to-date with product knowledge and industry developments
What we're looking for
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Ability to remain calm and professional under pressure
Proactive and customer-centric mindset
Willingness to learn and adapt to new technologies
No prior experience required—we provide comprehensive training < r>
Apply now to become a Technical Support Associate.
br>What you'll be doing
Responding to inbound customer inquiries and troubleshooting technical issues
Accurately documenting customer interactions and tracking the progress of issues
Identifying patterns in customer concerns and recommending process improvements
Actively listening to customers, demonstrating empathy and providing a positive experience
Collaborating with cross-functional teams to ensure timely and effective issue resolution
Staying up-to-date with product knowledge and industry developments
What we're looking for
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Ability to remain calm and professional under pressure
Proactive and customer-centric mindset
Willingness to learn and adapt to new technologies
No prior experience required—we provide comprehensive training < r>
Apply now to become a Technical Support Associate.
This advertiser has chosen not to accept applicants from your region.
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