223 Technical Positions jobs in Meycauayan

Summary
Under limited supervision, installs, maintains, tests, and repairs systems and networks. Utilizes advanced technical knowledge to plan and lead the implementation of technical solutions. Provides technical leadership and support, and resolves problems of a comprehensive and complex nature. Assists users/departments in formulating requests or proposals and in determining information system needs assessments. Provides leadership and guidance to, and may supervise, other staff and students.

**Responsibilities**:
Provides in-depth individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies.
May supervise or provide functional direction to lower graded staff and/or student employees performing the same or similar type of work.
Performs diverse technical assistance, documents findings and performs maintenance duties in support of a large unit that may encompass a variety of user support needs.
Maintains, updates and audits record keeping systems; documents projects, writes and maintains user instructions.
Oversees, maintains, and inputs applicable records such as, but not limited to, network users, security, and tracking inventory levels of equipment and materials. May input, reconcile and audit billing information from a record keeping system.
Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves complex system hardware, software, and network failures and conflicts.
Participates in and/or leads the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
Participates in and/or leads research and development initiatives and provides assistance in the implementation of new technologies.
Serves as a primary project member on technology projects with large scope and impact; may lead and integrate the work of other staff.
Oversees and performs the installation, configuration and maintenance of computers, networks, workstations and/or other related equipment and devices.
Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

Bachelor's Degree, 5 to 10 years of experience directly related to the duties and responsibilities specified.
Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Knowledge, Skills and Abilities Required

Knowledge of current technological developments/trends in area of expertise.
Records maintenance skills.
Ability to provide leadership and functional direction to other technical support staff and/or student employees.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
Ability to analyze and resolve moderately complex computer and network problems.

Distinguishing Characteristics

Position Requires:
Diverse technical assistance, documents findings and performs maintenance duties in support of a large unit;
Monitor, maintains, and inputs applicable records
Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems
Provides in-depth individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies.

Conditions of Employment
Specialty licensure/certification may be required, as specified by the department.

**Job Types**: Full-time, Permanent

**Salary**: Php50,000.00 - Php80,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (preferred)

Love solving problems and helping others do the same? You're exactly what our team needs!

We are looking for Technical Support Specialists who can help troubleshoot and resolve customer equipment issues with genuine care and concern :)

**What we're looking for**:

- Associate’s or Bachelor’s Degree preferred
- Availability to work on rotation, including nights, weekends, and holidays with advance notice
- Knowledge and understanding of Ethernet network access, configurations, IP based routing concepts, and providing Virtual Private Network details to carriers and data centers
- Experience working with wireless carriers, managing data lines, provisioning and deactivating accounts
- Hands-on systems development & programming experience (Linux, MySQL, Bash)
- Strong understanding of databases and develop schedule reporting for weekly metrics
- Preferably with past Help Desk Experience (CSR/TSR).
- With a conducive home/remote working environment (fast and secure internet connection, low noise/mínimal disruption for taking calls, etc.)
- Good in both verbal and written English communication skills.
- Soft Skills Needed: Customer Service, Quality Focus, Flexibility, Attention to Detail

**What you'll do**:

- Triage customer-created issues and resolve or escalate to equipment vendor as necessary
- Communicate via Zoom call with customers or field technicians
- Monitor all equipment uptime and performance, and escalating to the appropriate vendor as necessary
- Follow-up with equipment manufacturers, network service providers, and internal support team on outstanding tickets and issues
- Collaborate with team members through daily stand-up meetings and other communication tools

**What you'll get**:
You'll be working with teams based in Manila and in the US, all passionate about providing service excellence. Aside from awesome teammates, here are some perks you'll get:

- quarterly performance incentives
- the coolest workplace ever (snacks, foosball, pingpong, beer-o-clock!, and many more!)
- exclusive app access to wellness & fitness coaching
- learning and training programs
- regular team building activities, both virtual and in-person

Sounds great, right? Send us your CV and let's talk soon!

**Hi there! Thanks for stopping by**:
Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place!

We're looking for a Technical Support Specialists to join our Support team in Manila. We create products for (and by) people who love to produce, sell and share great food and drink, so they can connect better, work faster, and smarter, and keep growing, In this role, you will be working as part of our awesome Manila Support team, helping out customers around the world.

**What you'll be doing**:

- Have enthusiastic, positive and knowledgeable interactions with customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support
- Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
- Maintain customer health and retention by responding to red flags
- Assist with the help of the Lightspeed Support Centre
- Involvement in the review and deployment of new Lightspeed platform releases
- Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member
- Advocate and promote improvements to our products and services from frontline customer feedback to the Support Manager

This role will cover predominantly a nightshift schedule and may be required to work during weekends depending on the business needs.

**What you need to bring**:

- Proven technical support and customer service experience
- Knowledge in online, mobile and desktop platforms; iOS, Android, OSX, Windows
- Experience troubleshooting in a software environment

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role. hit the 'Apply' button and give it a try!

**What's in it for you?**:
Come live the Lightspeed experience.
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Participate in the Lightspeed global culture
- Competitive salary package
- Flexible Work from Home policy
- HMO for employee and 2 dependents
- 15 days Vacation Leave and 10 days Sick Leave
- Night differential (where applicable) and allowances
- Health and wellness benefit of 7500PHP per year
- Mental health online platform and counselling & coaching services
- LinkedIn Learning license

We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Job Summary:
br>The Technical Security Specialist is responsible for monitoring security systems, responding to alarms, and coordinating emergency responses. This role ensures the safety and security of clients, personnel, and properties by taking timely and appropriate action during security or technical alerts.

Key Responsibilities:

-Monitor alarm systems, CCTV, and other security equipment in real-time.
-Respond promptly to security, fire, and safety alarms.
-Dispatch emergency services (police, fire, medical) as needed.
-Log all incidents accurately and completely in monitoring system records.
-Contact clients or authorized personnel to verify and address alarm activations.
-Follow established protocols and escalation procedures.
-Perform routine system checks to ensure functionality.
-Coordinate with technicians for maintenance or troubleshooting.
-Maintain confidentiality and professionalism at all times.

The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.

Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It’s who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

Location : Manila, Philippines

Position Summary:

- Delivers end customer support in compliance with internal procedures and with the objective to enhance remote resolution and satisfy customers.
- Actively maintains technical and procedure knowledge.
- Delivers end customers and employees training as required.
- Understands and complies with all current cGMP and QSR requirements as defined by management our/or outlined in SOP’s.

Major Duties & Responsibilities:

- Responsible for the direct support of customers by providing expert technical solutions for both assay and instrument related issues using telecommunication, chat or other emerging technologies.
- Consistently displays the ability to lead troubleshooting management on one or multiple types of laboratory instrumentation with defined troubleshooting methodologies like Kepner-Tregoe analytical troubleshooting, Process Excellence, and the like.
- Recognizes the clinical significance of the tests performed in the laboratory.
- Displays a sense of urgency to resolve customer issues.
- Communicates with empathy and respect to customers, peers and business partners
- Identifies root cause to issues reported by customers and provides appropriate solutions
- Works both independently and collaboratively with the Technical Solutions Centers and local Affiliate team locally and globally to achieve goals.
- Understands and complies with all current cGMP and QSR requirements as defined by management our/or outlined in standard operating procedures as well as recording necessary documentation to comply with various regulatory agencies.
- Actively maintains technical and procedure knowledge.
- May deliver end customers and Technical Solution Center training as required.
- Supports Continuous Quality Improvement as well as customer satisfaction goals through modelling of appropriate ethical behaviour in the work environment conducive to attaining goals and documenting properly the call activities
- Clearly explain and present technical information within and outside of the organization.

Other Duties:

- Overtime required occasionally
- Participates in local activities / User meeting / Field visits / projects
- Maintains Hotline Laboratory systems

Qualifications:
Minimum Education or Equivalent Experience Required/Preferred
- Professional degree: Degree or certification in Medical Technology, Medical Laboratory Science, Information Systems preferably

Minimum Years of Related Knowledge, Skills and Abilities Required/Preferred
- Minimum 3 years in a healthcare setting with experience in a Clinical Laboratory preferred
- Customer focused with excellent communication skills (written and verbal)
- Flexible schedule including weekends and holidays.
- Bi-Lingual (English and a 2nd language e.g. Tagalog / Korean / Thai etc.)
- Analysis and interpretation
- Build effective relationships
- Communication and presentation skills
- Independence
- Teamwork
- Complex problem solving
- Results and Performance Driven
- Sense of Urgency
- Technical and professional knowledge of systems and solutions
- Coaching
- Computer/MS Office competency

LI-SS1

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
- Act as a technical subject matter expert and consultant, provide product expertise, guidance, and instruction on SAP BTP.
- Provide guidance on the SAP BTP platform business values, architecture, and catalogue of services.
- Deliver SAP BTP integration services and projects to the customers.
- Drive the SAP Business AI topics, especially in the integration area.
- Support team members in the development and implementation of SAP BTP technical solutions designs & implementations.
- Knowledge and hands on experience with the BTP Integration Suite components (i.e., Cloud Integration, API Management, Open Connectors), Event Mesh, API Business Hub capabilities etc.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Desired Skills & Experience
- 8 to 10 Years of experience with SAP Business Technology Platform (BTP).
- Knowledge of integration patterns and practices with SAP and non-SAP systems.
- Familiarity with SAP Analytics Cloud, SAP Data Warehouse Cloud, and related technologies.
- Familiarity with platform services generally used for technical tasks, like Audit Log, HANA Cloud, Notifications, Cloud Foundry, CI/CD, SAP Business Application Studio, Transport Management, Connectivity.
- Development knowledge of CAP OR RAP models (Consumption of external API, Connection with HANA DB instance of BTP, Deployment of services to BTP)
- Experience in cloud development languages such as Java, JavaScript, Node.js, or Python.
- Excellent problem-solving, analytical, and communication skills.
- SAP BTP Certification.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keep computer systems running smoothly and ensure users get the maximum benefit from them.
- Knowledge about CCTV/IP Camera installation and configuration is a plus!
- Monitor and maintain computer systems and networks
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Knowledge about ERPNext is a plus!
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion (or referral to third parties, if appropriate)
- Priorities and manage many open cases at one time
- Rapidly establish a good working relationship with customers and other professionals, such as software developers
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment.

**Benefits**:

- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 10 hour shift
- Monday to Friday

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Our leading services company with shared service operations client is looking for an Technical Support Specialist

Location: Makati, Philippines (Hybrid)

Work Schedule: Shifting schedules

**Salary**: Competitive

What you'll do:

- Determine sources of technical (including performance) issues, troubleshoot, resolve, and document these issues
- Provide documentation for Service Desk to be able to perform initial diagnosis of incidents
- Identify and perform the initial assessment of reported critical incidents.
- Track the progress of incidents to ensure the service is restored within the agreed targets
- Strong background in server virtualization technologies such as VMWare

What you’ll need:

- At least 2 years’ support in software and hardware system, laptops and desktops windows
- Background in ticketing tools such as Service Now (SNow)
- Experience in remote desktop support in an enterprise set-up
- ITIL certification is an advantage
- Experience in a global company is a plus
- Good English communication

If you’re a great fit for this job, we can’t wait to hear from you.

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary