173 Technical Operations jobs in the Philippines

Operations Technical Leader

NCR Career Connect

Posted 64 days ago

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Job Description

Permanent
As an Operations Support Technical Leader, you will play a pivotal role in ensuring the smooth and efficient operation of our support engagements. You will oversee a team of technical support specialists, providing guidance, mentorship, and technical expertise to resolve complex issues and maintain a high level of service quality.

Tasks

Provide technical guidance and mentorship to the operations support team, ensuring they have the necessary knowledge and skills to effectively support our operations.Validate that all necessary documentation, training, and support resources are in place prior to service activation.Develop and initiate technical documentation and procedures.Collaborate with other teams to identify and implement process improvements.Conduct technical readiness assessments to ensure that IT services are fully prepared for live operation.Possess a deep understanding of the technology required for assigned engagements.Diagnose and resolve complex technical issues, and teach bug fixes.Provide technical guidance and troubleshooting support for complex issues.Lead incident technical discussions, coordinating with relevant teams to identify root causes, implement solutions, and minimize downtime.Closely coordinate with the Service Level Management (SLM) team to ensure adherence to SLAs for service availability, response times, and resolution times.Identify opportunities for process improvement and implement changes to enhance efficiency and effectiveness.Develop and maintain automation scripts to improve operational efficiency and reduce manual effort.Collaborate with development teams to ensure smooth integration of new solutions.RequirementsStrong background in Operations Support.5+ years of experience working with Databricks or similar data platforms.Strong technical expertise in Databricks, including experience with cluster management, data pipelines, and SQL.Proficiency in Python programming, with a solid understanding of data structures, algorithms, and object-oriented programming.Experience with cloud platforms (e.g., AWS, Azure, GCP) and their associated tools and services.Proven ability to lead and motivate a team of technical professionals.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.BenefitsStable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.“Office as an option” model.  You can choose to work remotely or in the office. Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding  program with a “Buddy” from day 1.   Cooperation with top-tier engineers and experts. Unlimited access to the Udemy learning platform from day 1.Certificate training programs.  Lingarians earn 500+ technology certificates yearly. Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.Internal Gallup Certified Strengths  Coach  to support your growth.Grow as we grow as a company.  76% of our managers are internal promotions.A diverse, inclusive, and values-driven   Autonomy to choose the way you work.  We trust your ideas. Create our community together.  Refer your friends to receive bonuses.Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment. Great Place to Work Certified Employer in the Philippines and Poland
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Technical Support

Mandaluyong, National Capital Region Nityo Infotech

Posted 14 days ago

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Job Description

HIRING
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)

QUALIFICATIONS:

A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
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Technical Support Representative

Navotas, National Capital Region Sapient Global Services

Posted 1 day ago

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Job Description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>

Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Technical Support Representative

Navotas, National Capital Region Sapient Ph

Posted 3 days ago

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Job Description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>

Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Technical Support Associate

Davao del Sur, Davao del Sur TALENT OUTSOUCING CHANNEL SOLUTIONS

Posted 4 days ago

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Job Description

"Urgent in need of someone who can start ASAP for this Account!
Location: DAVAO CITY br>Work set -up: Work onsite/Office -based

Qualifications:
At least senior high school graduate.
At least 1 year BPO/Non - BPO experience
With good to excellent ENGLISH communication skills.
Must be fully vaccinated
Willing to process their application immediately


Compensation:
Competitive basic salary plus other Allowances
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization

Additional benefits will be discussed during the Job Offer. "
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Technical Support Engineer

Zambales, Zambales JAV Resource Corporation

Posted 6 days ago

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Job Description

TECHNICAL SUPPORT ENGINEER
br>We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!

If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US!

The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.

JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Property Management, Digital Marketing and Customer Service. We are every business’ partner to achieving their market targets and business goals. < r>
What we Offer?
• A competitive package depending on meeting the qualification requirements stipulated above < r>• ull-time, permanent employment < r>• A ove standard leave credits upon regularization < r>• P id trainings related to the job < r>• T ols necessary in the delivery of output will be company-provided < r>• A niversary increase < r>• P rformance incentives < r>• H liday and overtime payment if incurred < r>• O fice-based, rotational schedule (6am to 3pm and 7am to 4pm), 5 days a week work schedule < r>
Please note that this is a FULL TIME, ON-SITE OFFICE JOB
Should you be interested to grow your career in the BPO industry, send us your comprehensive curriculum vitae and our Human Resource Professional will connect with you for the schedule and details of the screening process.

Pay: Php20,000.00 - Php25,000.00 per month (starting rate, depending on meeting the qualification requirements)

Benefits:
• A ditional leave < r>• C mpany Christmas gift < r>• C mpany events < r>• O portunities for promotion < r>• P id training < r>• P y raise < r>• P omotion to permanent employee < r>
Schedule:
• 8 hour shift < r>• D y shift < r>
Supplemental Pay:
• 1 th month salary < r>• A niversary bonus < r>• H liday Pay < r>• O ertime pay < r>• P rformance incentive < r>• Y arly bonus < r>
License/Certification:
• L censed Electrical Engineer, Master Electrician, Licensed Electronics Engineer, Electronics Technician (Preferred) < r>
Requirements
• L censed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician < r>• K owledge in solar panels, batteries and inverters is a deal breaker < r>• H s prowess in English communication, oral and written < r>• C n confidently speak with all types and levels of people < r>• H s active listening skills < r>• A le to multi-task - maneuver computer from one application to another while talking to the customer over call < r>• P ssionate about providing customer service < r>• A aptable, organized, patient and empathetic < r>• C mfortable working with a team of Engineers, collaborative and dynamic
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Technical Support Representative

Davao del Sur, Davao del Sur Talent Outsourcing Channel Solutions

Posted 8 days ago

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Job Description

Urgent hiring! Customer Service Representative!
br>JOB TYPE: ON-SITE
LOCATION: Davao City

Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits
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Technical Support Representative

Davao del Sur, Davao del Sur TORCH SOLUTIONS

Posted 12 days ago

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Job Description

Job Description
br>Urgent hiring for Technical Support Representatives Work Onsite Accounts in Davao Site!

Qualifications:
At least high school graduate.
At least one year of CSR/TSR experience.
Flexible with the work schedule.
Strong communication skills.
Great computer navigation and typing skills.
Can work under pressure.

Responsibilities:
 Provide prompt, accurate, and courteous responses to customer concerns. br>Update the customer's account information, including address and banking details.
Know how to guide the customer through troubleshooting over the phone patiently.
Must be able to work in a fast-paced environment and multi-task (take inbound calls while working with tickets).
Interested applicants, Click APPLY NOW button to get started.

Summary of role requirements:
Flexible hours available
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Technical Support Representative

Davao del Sur, Davao del Sur OnseSource Global

Posted 13 days ago

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Job Description

Key Responsibilities:
● Provide onsite technical support for software, hardware, and basic networking issues br>within a fintech environment.
● Actively listen to users, identify root causes, and offer clear, specific solutions. < r>● Communicate technical information in a simple, easy-to-understand way across different < r>channels (call, chat, email).
● Use internal resources and documentation effectively for troubleshooting and user < r>guidance.
● Think critically and creatively when standard fixes don’t resolve the issue; escalate when
● Accurately document all interactions, troubleshooting steps, and outcomes, especially < r>when working on system transactions or account-related activities.
● Stay current with updates, tools, and support procedures to ensure efficient and modern < r>tech service delivery.
● Collaborate with cross-functional teams to resolve technical issues and improve the end- < r>user experience.

Qualifications:
● Minimum 3 years of technical support experience. < r>● Strong technical troubleshooting skills with experience resolving complex application or < r>user-facing technical issues across various tools and platforms.
● Excellent communication skills—clear, direct, and user-friendly.
financial tech systems.
● Fast learner with a proactive attitude toward continuous improvement and technology < r>updates.
● Ability to work both independently and within a team environment. < r>
Preferred (Not Required):
● Familiarity with fintech platforms or enterprise support environments. < r>● Experience with ticketing systems.
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