272 Technical Implementation jobs in the Philippines
Technical Implementation Specialist
Taguig, National Capital Region
LSEG (London Stock Exchange Group)
Posted today
Job Viewed
Job Description
The Technical Implementation Specialist sits within the Customer Implementation group. This role performs remote and onsite technical work to fulfill the customer contracts in product Installation, Move, Add and Change (IMAC).
This role can also be involved into sales and pre-sales stage to verify the pre-requisites for an accurate contract from technical side This role also provide consultancy to other roles within Customer Implementation group regarding technical/product related questions. This role owns customer technical experience during product on boarding phase.
Role Responsibilities:
- Perform installations, upgrades and migrations of a mixture of products using globally consistent methodologies - both remotely or on customer site.
- Execute tasks outlined in project plans and agreements with customers.
- Liaise with customer IT departments to ensure efficient product installation and support. Drive potential product implementation issues to timely and successful resolution, minimizing and/or avoiding any customer impact.
- Provide technical consultancy to other Implementation teams and Go-To-Market teams.
- Collaborate with support partners and product specialists to ensure product specialization
- Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing
- Can work in a high pressure environment to deliver projects independently Continually promote standard methodologies and elevate issues accordingly
Required Skills & Experience:
- Excellent knowledge and hands on experience in operating systems (Linux and Windows) and networking technologies Experience in a customer facing technical service role
- Good problem management, troubleshooting and analytical skills.
- Ability to work with virtual teams to successfully deliver projects or resolutions to critical issues.
- Independent worker with excellent time management and and able to work through crisis situations.
- Proficient in English, able to use English as a working language with internal teams and customers
- Multi-tasked, able to succeed in a critical environment
- RHCSA, RHCE, RHCA, CCNA, CCNP or CCIE is an advantage
- Knowledge in financial market is a plus
- Graduate degree in technical studies or information technology with knowledge of computers, networking or use of technology in financial industry.
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this
privacy notice
carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained,
.
This role can also be involved into sales and pre-sales stage to verify the pre-requisites for an accurate contract from technical side This role also provide consultancy to other roles within Customer Implementation group regarding technical/product related questions. This role owns customer technical experience during product on boarding phase.
Role Responsibilities:
- Perform installations, upgrades and migrations of a mixture of products using globally consistent methodologies - both remotely or on customer site.
- Execute tasks outlined in project plans and agreements with customers.
- Liaise with customer IT departments to ensure efficient product installation and support. Drive potential product implementation issues to timely and successful resolution, minimizing and/or avoiding any customer impact.
- Provide technical consultancy to other Implementation teams and Go-To-Market teams.
- Collaborate with support partners and product specialists to ensure product specialization
- Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing
- Can work in a high pressure environment to deliver projects independently Continually promote standard methodologies and elevate issues accordingly
Required Skills & Experience:
- Excellent knowledge and hands on experience in operating systems (Linux and Windows) and networking technologies Experience in a customer facing technical service role
- Good problem management, troubleshooting and analytical skills.
- Ability to work with virtual teams to successfully deliver projects or resolutions to critical issues.
- Independent worker with excellent time management and and able to work through crisis situations.
- Proficient in English, able to use English as a working language with internal teams and customers
- Multi-tasked, able to succeed in a critical environment
- RHCSA, RHCE, RHCA, CCNA, CCNP or CCIE is an advantage
- Knowledge in financial market is a plus
- Graduate degree in technical studies or information technology with knowledge of computers, networking or use of technology in financial industry.
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this
privacy notice
carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained,
.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support & Implementation Specialist
Cebu, Cebu
TalentHero
Posted today
Job Viewed
Job Description
Shift: Mondays to Fridays, from 8AM to 5PM, CST Work Arrangement: Hybrid
Ideal Start Date: July 14 or Aug 1 br>Location: 4 W Geonzon St, Cebu City
Equipment: Provided by the company
Agreement: Individual Contractor (you will have to process your own taxes and other
government-mandated benefits)
Role Overview
We’re looking for a detail-oriented Technical Support & Implementation Specialist with experience < r>supporting payment processing tools and accounting software. This person will be the first line of
support for our customers — assisting with software installation and configuration, troubleshooting < r>payment issues, and resolving technical concerns related to accounting platforms like
QuickBooks, NetSuite, Sage, and other ERP tools.
What You’ll Do < r>• Guide customers through software installation, integration, and implementation steps < r>post-sale
• Serve as the frontline support for technical and customer support inquiries related to < r>payment processing, integrations, and technical issues
• Troubleshoot and resolve software issues related to our AR/AP platform, QuickBooks < r>Desktop (QBD) and Online (QBO), NetSuite, Sage, and other ERP/accounting systems
• Assist merchants with resolving issues related to credit card processing, payouts, and < r>QuickBooks Payments
• Document and escalate bugs, product issues, and complex cases to the appropriate < r>internal teams
• Maintain accurate case notes and provide regular updates to customers during issue < r>resolution
• Educate users on best practices to reduce recurring issues and improve usage of the < r>platform
What You’ll Bring < r>• 2+ years in a technical support or customer-facing role, preferably in SaaS or fintech < r>• QuickBooks Certification or QuickBooks ProAdvisor Certification (required) < r>• Working knowledge of accounting software: QuickBooks, QuickBooks Payments, QBO, < r>NetSuite, Sage, WBD, or similar
• Familiarity with payment gateways, merchant accounts, and the flow of funds < r>• Ability to break down complex technical issues into understandable terms for nontechnical users < r>• Strong written and verbal communication skills < r>• Experience using support ticket systems (Zoho, Zendesk, etc)
Ideal Start Date: July 14 or Aug 1 br>Location: 4 W Geonzon St, Cebu City
Equipment: Provided by the company
Agreement: Individual Contractor (you will have to process your own taxes and other
government-mandated benefits)
Role Overview
We’re looking for a detail-oriented Technical Support & Implementation Specialist with experience < r>supporting payment processing tools and accounting software. This person will be the first line of
support for our customers — assisting with software installation and configuration, troubleshooting < r>payment issues, and resolving technical concerns related to accounting platforms like
QuickBooks, NetSuite, Sage, and other ERP tools.
What You’ll Do < r>• Guide customers through software installation, integration, and implementation steps < r>post-sale
• Serve as the frontline support for technical and customer support inquiries related to < r>payment processing, integrations, and technical issues
• Troubleshoot and resolve software issues related to our AR/AP platform, QuickBooks < r>Desktop (QBD) and Online (QBO), NetSuite, Sage, and other ERP/accounting systems
• Assist merchants with resolving issues related to credit card processing, payouts, and < r>QuickBooks Payments
• Document and escalate bugs, product issues, and complex cases to the appropriate < r>internal teams
• Maintain accurate case notes and provide regular updates to customers during issue < r>resolution
• Educate users on best practices to reduce recurring issues and improve usage of the < r>platform
What You’ll Bring < r>• 2+ years in a technical support or customer-facing role, preferably in SaaS or fintech < r>• QuickBooks Certification or QuickBooks ProAdvisor Certification (required) < r>• Working knowledge of accounting software: QuickBooks, QuickBooks Payments, QBO, < r>NetSuite, Sage, WBD, or similar
• Familiarity with payment gateways, merchant accounts, and the flow of funds < r>• Ability to break down complex technical issues into understandable terms for nontechnical users < r>• Strong written and verbal communication skills < r>• Experience using support ticket systems (Zoho, Zendesk, etc)
This advertiser has chosen not to accept applicants from your region.
1
Technical Support & Implementation Specialist
Cebu, Cebu
TalentHero
Posted 1 day ago
Job Viewed
Job Description
Role Overview:
We seek a Technical Support & Implementation Specialist with expertise in payment br>processing tools and accounting software (e.g., QuickBooks, NetSuite, Sage). You’ll < r>provide frontline support–resolving technical issues, guiding integrations, and < r>troubleshooting payment/ERP system concerns.
Key Responsibilities:
● Assist customers with software installation, integration, and implementation steps < r>post-sale.
● Serve as the frontline support for technical and customer support inquiries < r>related to payment processing, integrations, and technical issues.
● Troubleshoot and resolve software issues related to our AR/AP platform, < r>QuickBooks Desktop (QBD) and Online (QBO), NetSuite, Sage, and other
ERP/accounting systems.
● Assist merchants with resolving issues related to credit card processing, payout, < r>and QuicBooks Payments.
● Document and escalate bugs, product issues, and complex cases to the < r>appropriate internal teams.
● Maintain accurate case notes and provide regular updates to customers during < r>issues resolution.
● Educate users on best practices to reduce recurring issues and improve usage of < r>the platform.
What You’ll Bring: < r>● 2+ years in a technical support or customer-facing role, preferably in SaaS or < r>Fintech.
● QuickBooks Certification or QuickBooks ProAdvisor Certificate (REQUIRED). < r>● Working knowledge of accounting software: QuickBooks, QuickBooks Payments, < r>QBO, NetSuite, Sage, WBD, or similar.
● Familiarity with Payment gateways, merchant accounts, and the flow of funds. < r>● Ability to break down complex technical issues into understandable terms for < r>non-technical users.
● Strong written and verbal communication skills. < r>● Experience using support ticket systems (Zoho, Zendesk, etc.) < r>● Bonus: Experience with ERP Implementation or Integrations.
We seek a Technical Support & Implementation Specialist with expertise in payment br>processing tools and accounting software (e.g., QuickBooks, NetSuite, Sage). You’ll < r>provide frontline support–resolving technical issues, guiding integrations, and < r>troubleshooting payment/ERP system concerns.
Key Responsibilities:
● Assist customers with software installation, integration, and implementation steps < r>post-sale.
● Serve as the frontline support for technical and customer support inquiries < r>related to payment processing, integrations, and technical issues.
● Troubleshoot and resolve software issues related to our AR/AP platform, < r>QuickBooks Desktop (QBD) and Online (QBO), NetSuite, Sage, and other
ERP/accounting systems.
● Assist merchants with resolving issues related to credit card processing, payout, < r>and QuicBooks Payments.
● Document and escalate bugs, product issues, and complex cases to the < r>appropriate internal teams.
● Maintain accurate case notes and provide regular updates to customers during < r>issues resolution.
● Educate users on best practices to reduce recurring issues and improve usage of < r>the platform.
What You’ll Bring: < r>● 2+ years in a technical support or customer-facing role, preferably in SaaS or < r>Fintech.
● QuickBooks Certification or QuickBooks ProAdvisor Certificate (REQUIRED). < r>● Working knowledge of accounting software: QuickBooks, QuickBooks Payments, < r>QBO, NetSuite, Sage, WBD, or similar.
● Familiarity with Payment gateways, merchant accounts, and the flow of funds. < r>● Ability to break down complex technical issues into understandable terms for < r>non-technical users.
● Strong written and verbal communication skills. < r>● Experience using support ticket systems (Zoho, Zendesk, etc.) < r>● Bonus: Experience with ERP Implementation or Integrations.
This advertiser has chosen not to accept applicants from your region.
2
Services Technical Implementation Consultant
National Capital Region, National Capital Region
Manpower Core Group Inc.
Posted 27 days ago
Job Viewed
Job Description
You will provide technical support for the world’s leading developer of commercial maritime shipping software, assisting clients via phone, email, web sessions, and in person.
br>You will manage and document daily reported issues in our bug tracking system. You will collaborate with consulting and project management resources to execute client engagements.
As an SME on our platform you will liaise closely with our Infrastructure and Engineering departments to drive efficient solutions that contribute to employee and customer success.
Essential Duties and Requirements
Works in client projects, being the main contact for technical aspects including reports customization, master data upload and integration in new client projects and migrations.
Provides training to other members in the PS organization on technical topics.
Write transformations (using XSLT) to convert file formats and update s.
Acts as a second level for technical problems assisting the TS organization.
Collaborate independently and within teams to diagnose technical issues at a Subject Matter Expertise level
Consistently provide excellent customer service
Navigate and execute within our Atlassian tool sets JIRA Service Desk, JIRA Software, and Slack
Regularly communicate with management, both verbally and in writing, on status of initiatives in a professional and understandable manner
Communicate with customers at all levels of the organization
Diagnoses login, application, email, hardware, performance, and advanced connectivity issues, provides reasonable and accurate estimates of time to completion
Creates and maintains documentation and training materials, using standard templates
Manages priorities with minimal guidance
Researches and recommends solutions to enhance experiences for employees (internal tool sets/technical debt) and customers
Managing JIRA cases and following runbooks to complete Client requests
Attention to detail and able to follow detailed instructions
Qualification
Education and Experience Requirements
3-5 years software support experience and/or delivering end to end software implementations, integrations and training
B.A. or B.S. – preferably in engineering or IT < r>
Maritime industry knowledge
Experience working with XPATH and XSLT transformations as well as JSON.
Demonstrated planning and organizing skills
Analytical thinking and attention to details
Demonstrated ability to complete successful projects with development, quality assurance, and advanced technical resources
Experience with context-switching between customers and products
Systems administration experience with Microsoft's web stack, including Windows Server and SQL Server.
Exposure to SaaS and IaaS, especially on AWS or Azure.
Desirable
Experience or knowledge of scripting languages (Python, C#) a plus
Super-user experience level with Windows, Command Prompt expert, and detailed understanding of Windows Services
Knowledge of authentication and identity providers especially via SAML
Working with Stack Overflow, Splunk, JIRA Atlassian tool set.
Experience of working with GraphQL and webhook technologies.
Project planning methodologies – waterfall, agile, etc. < r>
Exposure to Snowflake, setup, admin, end-user.
Experience working with email technologies, eml, pst, json, outlook exchange
br>You will manage and document daily reported issues in our bug tracking system. You will collaborate with consulting and project management resources to execute client engagements.
As an SME on our platform you will liaise closely with our Infrastructure and Engineering departments to drive efficient solutions that contribute to employee and customer success.
Essential Duties and Requirements
Works in client projects, being the main contact for technical aspects including reports customization, master data upload and integration in new client projects and migrations.
Provides training to other members in the PS organization on technical topics.
Write transformations (using XSLT) to convert file formats and update s.
Acts as a second level for technical problems assisting the TS organization.
Collaborate independently and within teams to diagnose technical issues at a Subject Matter Expertise level
Consistently provide excellent customer service
Navigate and execute within our Atlassian tool sets JIRA Service Desk, JIRA Software, and Slack
Regularly communicate with management, both verbally and in writing, on status of initiatives in a professional and understandable manner
Communicate with customers at all levels of the organization
Diagnoses login, application, email, hardware, performance, and advanced connectivity issues, provides reasonable and accurate estimates of time to completion
Creates and maintains documentation and training materials, using standard templates
Manages priorities with minimal guidance
Researches and recommends solutions to enhance experiences for employees (internal tool sets/technical debt) and customers
Managing JIRA cases and following runbooks to complete Client requests
Attention to detail and able to follow detailed instructions
Qualification
Education and Experience Requirements
3-5 years software support experience and/or delivering end to end software implementations, integrations and training
B.A. or B.S. – preferably in engineering or IT < r>
Maritime industry knowledge
Experience working with XPATH and XSLT transformations as well as JSON.
Demonstrated planning and organizing skills
Analytical thinking and attention to details
Demonstrated ability to complete successful projects with development, quality assurance, and advanced technical resources
Experience with context-switching between customers and products
Systems administration experience with Microsoft's web stack, including Windows Server and SQL Server.
Exposure to SaaS and IaaS, especially on AWS or Azure.
Desirable
Experience or knowledge of scripting languages (Python, C#) a plus
Super-user experience level with Windows, Command Prompt expert, and detailed understanding of Windows Services
Knowledge of authentication and identity providers especially via SAML
Working with Stack Overflow, Splunk, JIRA Atlassian tool set.
Experience of working with GraphQL and webhook technologies.
Project planning methodologies – waterfall, agile, etc. < r>
Exposure to Snowflake, setup, admin, end-user.
Experience working with email technologies, eml, pst, json, outlook exchange
This advertiser has chosen not to accept applicants from your region.
3
Technical Support
Mandaluyong, National Capital Region
Nityo Infotech
Posted 7 days ago
Job Viewed
Job Description
HIRING
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
This advertiser has chosen not to accept applicants from your region.
4
Technical Support
Straive (formerly SPi Global)
Posted today
Job Viewed
Job Description
**Duties/Requirements**:
- Graduate of BS IT or any IT related course.
- Excellent communication including written, verbal and strong listening skills
- Must be familiar with the CRM ecosystem
- Monitor system integrations/automations and triage/resolve errors
- Analyze Commercial processes and procedures to find areas for improvement.
- Ability to generate actionable business insight with reports and dashboards via CRM
**About Straive (formerly SPi Global)**:
- Graduate of BS IT or any IT related course.
- Excellent communication including written, verbal and strong listening skills
- Must be familiar with the CRM ecosystem
- Monitor system integrations/automations and triage/resolve errors
- Analyze Commercial processes and procedures to find areas for improvement.
- Ability to generate actionable business insight with reports and dashboards via CRM
**About Straive (formerly SPi Global)**:
This advertiser has chosen not to accept applicants from your region.
5
Technical Support
Antipolo, Rizal
Photonergy Inc.
Posted today
Job Viewed
Job Description
**URGENT HIRING!**
**TECHNICAL SUPPORT**
- Graduate of Electrical course
- Analyze Electrical Diagram
- Be able to perform basic Electrical Computation
- Knowledge in computer troubleshooting and simple network analysis
- Can start immediately
Work Location: Antipolo
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Antipolo City, Rizal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
**TECHNICAL SUPPORT**
- Graduate of Electrical course
- Analyze Electrical Diagram
- Be able to perform basic Electrical Computation
- Knowledge in computer troubleshooting and simple network analysis
- Can start immediately
Work Location: Antipolo
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Antipolo City, Rizal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support
Angeles, Pampanga
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
Mass hiring for the month of June!
IT Service Desk
No Assessment. Initial and Final interview only. Can start ASAP
WORK ON-SITE
Location: BGC Taguig
Qualifications:
- College Level must be at least 2 years in college (finished all semester) with 24 Months (2yrs) BPO Experience
- College Graduate with 1 year experience
- HS GRADUATE (old curriculum) and SHS Graduate with experiences are now welcome to apply
- Can start ASAP
Perks:
- Up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10,000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
**Salary up to 35K for TSR!**
APPLY NOW!
hiring #callcenter #hiringph #itsd #itservicedesk #technicalsupport
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Highest Educational Attainment (Specific level)
- How long is your technical support/IT Service and Helpdesk support experience in BPO?
- Alternative Number
- Date of availability (Kindly include time)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
IT Service Desk
No Assessment. Initial and Final interview only. Can start ASAP
WORK ON-SITE
Location: BGC Taguig
Qualifications:
- College Level must be at least 2 years in college (finished all semester) with 24 Months (2yrs) BPO Experience
- College Graduate with 1 year experience
- HS GRADUATE (old curriculum) and SHS Graduate with experiences are now welcome to apply
- Can start ASAP
Perks:
- Up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10,000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
**Salary up to 35K for TSR!**
APPLY NOW!
hiring #callcenter #hiringph #itsd #itservicedesk #technicalsupport
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Highest Educational Attainment (Specific level)
- How long is your technical support/IT Service and Helpdesk support experience in BPO?
- Alternative Number
- Date of availability (Kindly include time)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Technical Support
MaroonStudios
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Manage the customer’s problem through effective diagnosis, resolution, or implementation of investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges, and building tools for faster diagnosis, so that we can quickly identify and resolve future challenges.
- Understand customer challenges and advocate for their needs with cross-functional teams like Product Management or Software Engineering.
**Requirements**:
- Bachelor’s degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience.
- 2 years of experience in technical support engineering or in a similar role.
- Ability to troubleshoot implementation issues and surface potential root causes of bugs.
- Excellent communication and presentation skills, with the ability to quickly absorb technical concepts, and effectively communicate them to a non-technical audience.
- Excellent customer-service orientation and helpful approach.
- Manage the customer’s problem through effective diagnosis, resolution, or implementation of investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges, and building tools for faster diagnosis, so that we can quickly identify and resolve future challenges.
- Understand customer challenges and advocate for their needs with cross-functional teams like Product Management or Software Engineering.
**Requirements**:
- Bachelor’s degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience.
- 2 years of experience in technical support engineering or in a similar role.
- Ability to troubleshoot implementation issues and surface potential root causes of bugs.
- Excellent communication and presentation skills, with the ability to quickly absorb technical concepts, and effectively communicate them to a non-technical audience.
- Excellent customer-service orientation and helpful approach.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support
MaroonStudios
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Manage the customer’s problem through effective diagnosis, resolution, or implementation of investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges, and building tools for faster diagnosis, so that we can quickly identify and resolve future challenges.
- Understand customer challenges and advocate for their needs with cross-functional teams like Product Management or Software Engineering.
**Requirements**:
- Bachelor’s degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience.
- 2 years of experience in technical support engineering or in a similar role.
- Ability to troubleshoot implementation issues and surface potential root causes of bugs.
- Excellent communication and presentation skills, with the ability to quickly absorb technical concepts, and effectively communicate them to a non-technical audience.
- Excellent customer-service orientation and helpful approach.
- Manage the customer’s problem through effective diagnosis, resolution, or implementation of investigation tools to increase productivity for customer challenges on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported challenges, and building tools for faster diagnosis, so that we can quickly identify and resolve future challenges.
- Understand customer challenges and advocate for their needs with cross-functional teams like Product Management or Software Engineering.
**Requirements**:
- Bachelor’s degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience.
- 2 years of experience in technical support engineering or in a similar role.
- Ability to troubleshoot implementation issues and surface potential root causes of bugs.
- Excellent communication and presentation skills, with the ability to quickly absorb technical concepts, and effectively communicate them to a non-technical audience.
- Excellent customer-service orientation and helpful approach.
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