14 Technical Architect jobs in the Philippines

**Location:**
Remote, Philippines
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective of this role is to ensure the success, retention & expansion of our customers by providing technical guidance, including best practices, for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management and Engineering to help our customers accelerate time to value, maximize product consumption and achieve their overall business objectives.
The CSTA role is both deeply technical and commercial in nature. You will leverage a technical background (e.g. AppDev, SysAdmin, Distributed Computing) to advise customers on their architectures, including patterns & strategies for operating and maturing their Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve their business goals and value-based outcomes via their Confluent investment.
In this role, you will have the opportunity to build broad experience with Kafka, Flink and Confluent IP as well as gain an understanding of complementary and competitive technologies. You will work with a variety of organizations ranging from new start-ups to large enterprise customers. Throughout these interactions, you will build strong relationships, ensure exemplary delivery standards, and have a lot of fun helping our customers build state-of-the-art data streaming platforms! Locations: US Remote
**What You Will Do:**
+ Champion and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating between
+ Confluent Sales, Product, Services, Support and Training teams to drive technical success.
+ Identify customer technical objections and develop strategies to address those blockers to adoption.
+ Proactively support customers through technical lifecycle activities such as architecture planning, cluster & security design, monitoring & automation; review & provide guidance on upgrade or migration plans, platform & application hardening ideas and high availability design.
+ Guide customers up the data streaming maturity curve through recommendations on advanced technical topics (e.g. data mesh, stream processing, utilization optimization & performance tuning)
+ Develop and present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior management.
+ Document and transfer knowledge to customers and internal teams. This assists customers in advancing their knowledge & abilities on their own, while also helping Technical Support Engineers and
+ Professional Services teams better serve your customers.
+ Leverage knowledge of your customer environments and use cases to influence the roadmap of Confluent products.
+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering.
**What You Will Bring:**
+ Bachelor's degree in computer science or engineering, mathematics, or other quantitative field
+ Demonstrated success in a technical Field role for a product / SaaS company with enterprise customers
+ Passion for working on complex technical problems, with a strong understanding of modern infrastructure and streaming technologies; self-starter who loves a fast-paced environment
+ Excellent interpersonal & communication skills and an ability to concisely explain tricky issues and complex solutions to a variety of personas
+ Demonstrated ability to manage multiple customers at a time while paying strict attention to detail and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention
+ Collaborative spirit, outstanding consulting & relationship management skills and ability to rapidly switch context
+ Hands on knowledge of one or more key cloud vendors (AWS, GCP and Azure)
+ Solid understanding of cloud networking and security technologies (e.g. VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.)
+ Experience prototyping and analyzing code for client solutions in multiple languages (e.g. Java, Python, Go, etc.)
+ Experience with Java Virtual Machine (JVM) tuning and troubleshooting
+ Experience with operating Linux, you know how to configure, tune and troubleshoot both RedHat & Debian based distributions
+ Ability to learn new technologies quickly, as well as a strong interest in doing so!
+ Flexibility to travel up to 20% of the time
**What Gives You an Edge:**
+ Confluent Developer or Administrator certifications ( )
+ Experience with Apache Flink
+ Experience helping customers build distributed systems or streaming solutions that use Apache Kafka alongside technologies such as Spark, Flink, Hadoop, Cassandra, etc
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

COMPANY PROFILE: IT firm that is a reliable partner for businesses in the public and commercial sectors undergoing digital transformation.
br>Position: AI Technical/Solution Architect
Company Industry: IT Company
Work Location: Taguig City
Work Schedule: Shifting Sched (1-2 days/week onsite)
Salary: Php 180,000 - Php 200,000 gros
Work Set Up: Hybrid Setup

JOB REQUIREMENTS:
Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field.
Proficiency in AI/ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and cloud platforms (Azure, AWS, GCP).
Experience with architecture design patterns, model deployment, and MLOps practices.
Strong client-facing, leadership, and solution presentation skills.

JOB RESPONSIBILITIES:
Architect end-to-end AI solutions, from data ingestion and model training to deployment and monitoring.
Collaborate with business stakeholders to gather requirements and translate them into technical architectures.
Define scalable, secure, and cost-effective AI/ML infrastructure on cloud or hybrid platforms.
Guide and mentor development teams in model implementation, testing, and operationalization (MLOps).
Ensure AI solutions align with business goals, performance standards, and ethical AI practices.

RECRUITMENT PROCESS: (ONLINE)

This is Direct Hirings!

**Responsibilities for Solution Architect**
- Analyze current technologies used within the company and determine ways to improve.
- Document and monitor requirements needed to institute proposed updates.
- Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly.
- Propose and establish framework for necessary contributions from various departments.
- Account for possible project challenges on constraints including, risks, 'me, resources, and scope.
- Work closely with project management teams to successfully monitor progress of initiatives
- Provide detailed specifications for proposed solutions
- Define clear goals for all aspects of a project and manage their proper execution.

**Qualifications for Solution Architect**
- Project management and leadership skills are essential
- Experience developing IT and cloud infrastructure
- Master's degree in Computer Science or Software Engineering preferred
- Current understanding of best practices regarding system security measures
- Experience in software engineering and design architecture
- Positive outlook in meeting challenges and working to a high level
- Advanced understanding of business analysis techniques and processes
- Professional experience working with and analyzing computer hardware and software
- Extensive knowledge and experience working with operating systems

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Solution Architect: 1 year (required)

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for AI/ML and Generative AI solutions:
- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 3+ years experience in cloud architecture and implementation.
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- AI/ML and Generative AI solution design, architecture and implementation experience.
- Oversees technical architecture and ensures alignment with enterprise standards.
Preferred Qualifications
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, AmazonQ, Amazon Nova, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job Title:
Genesys Solution Architect
Job Description
Overview
The Genesys Architect - Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated into scalable, secure, and optimized contact center solutions. The architect works collaboratively with stakeholders across delivery, pre-sales, product, and client teams to ensure high-quality deployments and seamless integrations across technology ecosystems.
Client Engagement
- Collaborate with enterprise clients and solution teams to understand business objectives and define scalable architecture.
- Lead discovery and technical design workshops, translating complex business requirements into Genesys Cloud solution architectures.
- Support pre-sales efforts through technical assessments, solution scoping, and proposal design.
Solution Design and Implementation
- Own end-to-end architecture across Genesys Cloud CX components including IVR flows, digital channels, routing strategies, and APIs.
- Define platform integration strategies across CRMs (Salesforce, Zendesk), WEM platforms, legacy systems, and partner tools.
- Establish architectural best practices and lead technical validation during implementation lifecycles.
- Ensure that solutions are secure, compliant, and optimized for multi-region delivery.
Project and Delivery Support
- Partner with project managers, implementation consultants, and developers to ensure architectural alignment throughout delivery.
- Review technical designs, configurations, and integrations for accuracy and scalability.
- Participate in technical QA, go-live readiness checks, and issue resolution during delivery.
Post-Implementation Enablement
- Act as the senior technical escalation point for architecture-related issues and optimization requests.
- Contribute to continuous improvement initiatives by capturing lessons learned and reusable assets.
- Mentor delivery teams on platform capabilities, integrations, and solutioning frameworks.
Key Responsibilities
Architecture Ownership
- Design and document Genesys Cloud CX architectures aligned to client environments and use cases.
- Define integration blueprints and oversee alignment to security, performance, and scalability standards.
Platform Governance
- Lead technical validation, platform reviews, and compliance assessments during the delivery lifecycle.
- Stay current on Genesys Cloud releases, roadmap updates, and emerging architecture trends.
Client Advisory
- Provide technical thought leadership and guidance to executive stakeholders and internal teams.
- Lead knowledge transfer and enablement sessions to scale architectural excellence across the team.
Qualifications
- Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
- 6+ years of experience in enterprise contact center environments; 3+ years in Genesys Cloud CX architecture.
- Strong understanding of platform configuration, IVR, ACD, routing, API integrations, and data actions.
- Experience integrating Genesys Cloud with Salesforce, Zendesk, and other enterprise systems.
- Genesys certifications (GCX-D, GCX-Engage, GCX-Architect) preferred.
- Excellent client-facing communication and documentation skills.
- Ability to work flexible hours across global teams and clients.
Key Competencies & Skills
Technical Leadership: Ability to design and validate scalable Genesys Cloud CX solutions for enterprise clients.
Solution Design: Skilled in aligning architecture with business goals and platform capabilities.
Integration Expertise: Deep understanding of system interconnectivity and API frameworks.
Stakeholder Engagement: Comfortable leading technical discussions with C-level and delivery teams.
Governance & Quality: Detail-oriented in reviewing solution designs and ensuring delivery consistency.
Location:
PHL Quezon City - EXXA Tower
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**The Opportunity:**
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.
As the Lead Solution Architect, you will be responsible for overseeing the architectural design and integration of complex systems and applications. You will work closely with cross-functional teams to ensure that solutions align with business objectives and technical requirements. Your expertise will guide the development of innovative solutions that enhance our competitive edge and meet the evolving needs of our clients.
**Position Responsibilities:**
+ Responsible for architectural design, issues and solutions considerations; apply industry best practices to create scalable and secure solutions that have superior technical performance
+ Responsible for product architectural design, issues and solutions considerations for value streams
+ Recommends architectural standards for complex infrastructure based on standards
+ Builds and maintains complex system architectures
+ Troubleshoots mis-specified architectures and rapidly corrects them
+ Has positive impact to specific organizational entities & understands nature of impact
+ Top contributor and often enables others to contribute as well ?
**Required Qualifications:**
+ Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
+ 16 years of professional experience with 5 or more years of proven experience as a Solution Architect or similar role, with a strong track record of successful project delivery.
+ Deep understanding of business strategy and ability to craft software/platform/infrastructure architecture plans to support business outcomes
+ Evaluates and builds a network of third-party suppliers
+ Reflects on and improves behavior
+ Needs to attend conferences to learn from others
+ Writes tutorials and gives training
+ Demonstrates all core skills, and some interpersonal skills beyond requirements for role
+ High level of discipline knowledge and understanding of area of practice
+ Able to combine knowledge of discipline and the market, some perspective on customer requirements
+ Fit for purpose and usually refined quality
+ Understands the overall 'picture' in most situations
+ Understands the political landscape and informal hierarchy within the firm
+ Strong knowledge of the business, some expertise
+ Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
+ Constantly learns from both success and failure
+ Good organizational and problem-solving abilities that enable you to manage through creative abrasion
+ Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
+ Experiments with emerging technologies and understanding how they will impact what comes next
**Preferred Qualifications:**
+ Able to achieve all tasks using own judgement
+ Can lead small to medium sized groups where required
+ Foresees problems instead of solving them, recognizes the needs for flexibility and diverse solutions
**_When you join our team:_**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

Description and Requirements
- Serve as Services Solution Architect in assigned strategic opportunities. Required to work with cross-functional domain specialists to define customer requirements, build solutions with P/L, risk mitigation models, and overall solution approach and proposal.
- Articulate and discuss Lenovo services and solutions, best practices, use cases, and industry trends in an advisory capacity during solutioning and presales engagements
- Produce solution modeling with components, costings, risk, and mitigation factors that position Lenovo to win opportunities
- Produce vendor and customer statement of work for project sign-offs
- Responsible to pass solution models and statements of work through assurance gating with Delivery (and extended functional teams where required)
- Cultivate strong, trusted, and meaningful relationships with extended Lenovo team (account sellers, services sales, and service delivery), external customers, and strategic partners
- Recognized university degree (Advanced degree preferred but not mandatory)
- Microsoft, GCP, and other recognized technical certifications - ITIL and other project management certifications
- 10+ years' experience in technical consultancy and end-to-end services solutions in an IT service business environment with proven results.
- Strong understanding of sales and delivery organizations from a previous position in a similar capacity. Effectively bridges end-to-end requirements holistically.
- Confident, articulate and professional in both oral and written communication and presentation in addressing all levels of audiences including C-levels.
- Possesses commercial awareness of local and regional competitive market in AP region, including direct and indirect competition from OEMs, business partners, and solution providers
- Deep knowledge and passion to advocate and solution modern workspace deployment and management solutions (including workflows, resourcing models, infrastructure, toolsets, and software)
- Deep knowledge and passion for emerging technology and able to rationalize productization opportunities in Lenovo Services portfolio.
- Able to address customer requirements through critical thinking, creative solutions, and collaboration across functions and geographies
- Ready connections to regional and local partners in AP countries

Description and Requirements
- Serve as Services Solution Architect in assigned strategic opportunities. Required to work with cross-functional domain specialists to define customer requirements, build solutions with P/L, risk mitigation models,

• Prior Experience of bid and delivery solutioning as well as core delivery must in the relevant technology area
• Expertise in SAP S/4 HANA br> • Experience in more than one of the functional workstream (EWM, FICO, SD, SF, Ariba, Customer, IBP) or over-all < r> solution architect
• Worked on implementation RFP’s as a solution architect responsible for designing solutions end to end
SAP and integration with other applications/systems in an IT landscape
• Strong verbal and written communication with out of box thinking abilities. < r> • Ability to understand Methodologies (Activate, Agile, SDLC, SCRUM) and other industry business fundamentals and < r> ability to showcase a quick learning curve.
• Should have worked with onsite teams in business development or delivery. < r> • Proficient in MS Office products (Project, Word, Excel, PowerPoint)

**REMOTE - Open to applicants from all EMEA countries**
**UKG Dimensions/UKG Pro WFM** **experience is a must.**
We are seeking an experienced Solution Architect with experience of designing and implementing time tracking, scheduling and absence solutions within a complex multi-business unionized environment. You must have a background working with UKG Dimensions/UKG Pro WFM involving complex time and attendance scenarios. This role will take the lead in partnering with our business analysts and key stakeholders to solve business challenges by leveraging process, technology and systems expertise. Specifically, the primary role will be to architect and design UKG Pro WFM solutions ensuring that the solution is appropriately integrated, aligned and embedded within the organisations global technology landscape. Further, you will consider items such as best use of functionality, user experience and integration complexity as part of the overall UKG Pro WFM design to deliver the best value and organisationally aligned solution.
**Responsibilities**
+ Be expert and provide advanced level knowledge of the UKG Dimensions / Pro WFM system and the following modules: Timekeeper, Accruals, Scheduling, Leave and/or Attendance
+ Partner with business analysts and various stakeholders to translate requirements into technical solutions and system designs
+ Drive the creation of detailed functional and technical design documents, including test plans and implementation documentation
+ Facilitate workshops directly with functional & technical stakeholders, collaborating with colleagues to evaluate & problem-solve complex requirements, advise on or configure software and provide ongoing functional advice and team development support
+ Focus on enhancing processes to deliver first class end user experience
+ Keep up to date with the latest training and maintain applicable certifications
+ Provide mentorship support, advice and guidance to team members to help educate and develop their solution capabilities
+ Own the reporting strategy and create reports and process workflow within the UKG Dimensions / Pro WFM system, including the ability to use the Activiti business process management platform
+ Provide support with timeclock design & administration
+ Design, support and control access to the system via profiles
**Requirements**
+ Bachelor's degree or equivalent business experience preferred
+ 5+ years' experience in UKG Dimensions/UKG Pro WFM, either in a solution architecture or design role or in a functional lead role across multiple functional areas
+ 5+ years' experience in time & attendance process definition and requirements gathering
+ Ability to keep abreast of industry processes, technology changes, complementary product changes and keeping core product UKG skills up to date
+ Experience in a global environment working across multiple countries
+ Possesses strong analytical skills to critically evaluate information
+ Possesses strong presentation and documentation skills
+ Must be a team player but also able to work independently
+ Ability to build and maintain strong relationships across functions to drive teams towards success-based results
+ A drive for high quality successful delivery along with continuous process improvement
+ Experience in the Healthcare or Manufacturing domain would be preferred
+ Certification in all relevant UKG Dimensions/UKG Pro WFM modules (Timekeeping, Scheduling, Absence)