1,379 Technical Administrator jobs in the Philippines

Key Responsibilities:

• Working as part of the HR Shared Services team, you will be responsible for supporting the global HRIS team by providing expert knowledge in the areas of Kronos Workforce Dimensions configurations and capabilities.
• You will act as a Consultant for administration and technical support for Kronos to facilitate accurate absence management and timekeeping recording for recordkeeping and payroll processing purposes while adhering to the Firm's global and local policies, guidelines and established procedures.
• You are expected to provide guidance in the interpretation of these policies and procedures as it translates to system configuration.
• This position will be responsible for working independently and as part of the global team to implement the needs of the Kronos business owners and key functional stakeholders.
• Participate in the gathering of business requirements and managing system configuration of Kronos Workforce Dimensions Absence Management/Time recording based on documented policies and procedures for each office of the Firm.
• Develop custom reporting and dashboards using SQL and programming languages, and creating interfaces and look-up tables to support business requirements. Manages Kronos role-based security levels based on agreed permission or rights for each user.

Qualifications:

• Strong communication and interpersonal skills.
• 3+ years of hands-on experience with any time management tool, preferably Kronos.
• Ability to work flexible shifts as needed.
• Experience managing ServiceNow tickets.
• Exposure to Workday, particularly in testing or stakeholder collaboration, is a plus.
• Strong troubleshooting and problem-solving skills.

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

Essential Duties

The Technical Support Administrator will support Inbound, Outbound Calls and Email transactions. There may be additional support for Chat transactions if deemed necessary.

To attend to Customer Service/Technical Enquiries on the following but not limited to consumer and business products:

• Digital Cameras

• Digital Video Cameras

• Printers

• Faxes and Scanners

• Calculators

• Binoculars

• Accessories and consumable items

The Technical Support Administrator is expected to support customers with excellent customer service and basic troubleshooting for the mentioned product ranges using both Windows and Mac operating systems.

Primary Job Functions:

• Identify customer's issue and provide available support options.

• Adhere to and demonstrate Quality Monitoring (QA) guidelines.

• Demonstrate a high level of professionalism and strong customer

service orientation.

• Update Call / Email Management database with details on each customer call in accordance with client procedures.

• Outline any charges and or guidelines to customers in accordance with client procedures.

• Regularly stay updated with the latest product knowledge and technical skills using available resources.

• When required, to escalate issues outside of service boundaries to Team Lead.

• Take responsibility and create a positive impression to ensure customers experience with Canon exceed expectations.

• Undergo cross-training and handle other LOBs (line of business) as assigned by the Team Leader.

Qualifications

• At least a high school diploma.

• 6 months or more full-time call handling or email or chat handling experience.

If this sounds like you, we'd love you to apply

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps

Key Responsibilities:

• Act as a liaison between the technical team and external stakeholders including local authorities, clients, and the community.
• Support in preparing communication materials (press releases, newsletters, project updates) related to construction activities.
• Handle inquiries from the public or stakeholders regarding ongoing works, access restrictions, or environmental impacts.
• Coordinate and schedule public meetings or site visits with stakeholders and government entities.
• Organize and schedule meetings, prepare agendas, and take meeting minutes, especially for coordination meetings with external parties.
• Manage day-to-day office operations, including scheduling meetings, handling correspondence, filing, and maintaining office supplies.
• Assist the accounting or finance department.
• Assist in preparing reports and status updates for management or clients.

• Diploma or bachelor's degree in business administration, Accounting, or related field.
• 2–5 years of experience in a similar administrative role, ideally in a construction or engineering firm.
• Basic knowledge of accounting principles and practices.
• Strong organizational, communication, and interpersonal skills.
• Ability to multitask and handle confidential information with discretion.

Founded in 1994 and headquartered in Switzerland,
ERNI
is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.

Why ERNI is the Perfect Place for You:

• 
International Exposure:
 Work with global clients on cutting-edge projects.

• 
Inclusive Culture:
Thrive in a collaborative and diverse work environment.

• 
Career Development:
Enjoy continuous learning and professional growth opportunities.

* *
Perks and Benefits:

• 
Career Stability:
 Enjoy a stable career path with ample project opportunities.

• 
Immediate Coverage:
 Private HMO and insurance benefits from day one.

• 
Jubilee Celebration:
A 5-year milestone includes a complimentary trip to any 
European ERNI sites
.

• 
Comprehensive Benefits:
 Government-mandated benefits including 13th-month pay.

• 
Skill Enhancement:
 Access free training and certifications.

• 
Baby Basket:
To welcome your newborn to the ERNI family.

• 
Fruit Basket:
 Boost of vitamins during hospitalization.

• 
Office Perks:
Enjoy free snacks and coffee.

* *
Growth and Opportunities:

• 
Free Training:
 Advance your skills through technical and non-technical training.

• 
Challenging Projects:
Engage in complex software projects across MedTech, Industry,

Finance, and Transportation.

• 
Supportive Environment:
Benefit from a team dedicated to guiding and supporting your success.

• 
Recognition and Advancement:
Receive acknowledgment for your efforts and

opportunities for promotion.

• 
Open Communication:
Experience transparency and value your input in our culture.

Flexibility:

• 
Hybrid Work Setup:
 Balance remote and in-person work for better work-life integration.

Events:

• 
Connect and Celebrate:
Participate in a variety of events including leisure, summer,

family, social, and year-end gatherings.

What are our wishes:

• Strong understanding of data management practices, data governance principles, data lifecycle management, and data quality frameworks.
• Proven experience in leading data projects, experience using data platforms / data lake platforms.
• Understanding of principles and practices in CI/CD pipelines, ETL orchestration, and DevOps practices for data platforms.
• Familiarity with data cataloging and/or metadata management practices and tools.
• Knowledge of data privacy laws, especially the Philippine Data Privacy Act and international equivalents.
• Strong project management, stakeholder engagement, and technical leadership skills.
• Experience with Agile/Scrum methodologies and tools like Jira, Confluence, or Azure DevOps.

Experience Requirements

• Minimum 5–7 years of experience in data governance, data management, or data engineering.

• At least 3 years of experience leading Data Lake or enterprise data platform projects.

• Experience in designing scalable data architectures, implementing governance controls, and managing cross-functional teams.

• Exposure to tech-enabled industries such as BPO, fintech, insurance, or telecommunications is highly preferred.

Preferred Educational Background

• Bachelor's or Master's degree in:
• Information Systems / Information Management / Information Science
• Computer Science / Data Engineering / Data Science
• Business Administration / Management

Certifications (preferred but not required):

• DAMA Certified Data Management Professional (CDMP)
• PMP or Agile/Scrum certifications
• Data Privacy and Protection certifications (e.g., CIPP/E)

*How can you contribute to the team? *

Job Summary

The Data Governance / Data Project Lead is responsible for driving the strategic implementation of data governance frameworks and leading enterprise-scale data projects. This role ensures the integrity, accessibility, and compliance of data assets across the organization, while managing cross-functional teams and delivering scalable data solutions.

Key Responsibilities

• Lead the end-to-end delivery of data projects, providing strategic advisory on data architecture, data integration, metadata management, access controls and data governance as a whole.
• Define and implement data governance frameworks integrated with data platforms or specifically, data lake projects.
• Collaborate with IT, engineering, analytics, and business teams to ensure alignment of data management capabilities with governance policies required for projects
• Manage project timelines, resources, risks, and stakeholder communications using Agile or hybrid methodologies.
• Ensure compliance with the Philippine Data Privacy Act of 2012 and international standards (e.g., GDPR, ISO vis-a-vis the project objectives and frameworks.
• Promote data literacy and governance culture through training and change management initiatives.

Join our team as a Data Management Associate You'll be responsible for data entry from online documents to our prescribed system, identifying key components essential for completion, and maintaining effective email communication for processing and follow-ups.

Salary:

• Php 12,000 (this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc.)

Perks:

• Free daily meals
• Wellness programs
• Paid time off
• Continuous professional development
• Office location: KSS Building Buhangin and Aeon Towers, Bajada, Davao City

Key Responsibilities:

• Data entry from online documents to prescribed system
• Identify key components essential for data entry completion
• Completion within the prescribed period of time
• Email communication on processing and follow-ups

Work Schedule:

• Graveyard Shift

Ideal Candidate:

• Detail-oriented with strong data entry skills
• Excellent email communication skills
• Able to work independently and meet deadlines
• Comfortable working in a graveyard shift

The Data Management Analyst plays a critical role in supporting Reed Exhibitions' global marketing and analytics initiatives by managing and optimizing customer data. This position requires direct collaboration with internal stakeholders and global data privacy experts to ensure data accuracy, compliance, and usability across business units. The successful candidate will be responsible for establishing efficient data management processes, enabling personalized customer experiences, and aligning data strategies with campaign, show, and business objectives.

Data Process Management

• Collaborate with marketing, data, and show teams across Reed Exhibitions (RX) business units to streamline customer data flows
• Ensure compliant data usage from CRM systems (e.g., Salesforce) and registration platforms to campaign tools
• Identify and resolve process inefficiencies between global and local teams
• Implement enhancements in data extraction, reporting, and system integration

Data Governance & Compliance

• Ensure adherence to global data privacy regulations (e.g., GDPR) and internal data governance policies
• Develop and implement local data policies aligned with regional standards
• Monitor and flag data inaccuracies for resolution by the NRGDM team
• Analyze and manage Do Not Call and Do Not Mail lists
• Prepare and present data analysis reports to stakeholders

Marketing Data Segmentation & Reporting

• Assess campaign data requirements and manage accurate marketing lists
• Perform data imports/exports between Salesforce, Eloqua, Verint, and other platforms
• Design queries and reports for targeted marketing channels
• Maintain and refresh campaign lists as needed
• Validate data accuracy, eliminate duplicates, and merge records appropriately
• Collaborate with analytics and marketing teams to identify segmentation strategies (e.g., personas, behaviors)
• Provide feedback loops to stakeholders to maintain and improve data quality
• Adapt to shifting business priorities and campaign needs

• Bachelor's degree in Business, Marketing, Data Analytics, or related field
• Minimum of 3 years of experience in customer data management, CRM, or marketing analytics
• Experience working with global teams and stakeholders across diverse regions
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables) and MS Office
• Experience with Salesforce, Oracle BI, and other CRM/data platforms
• Knowledge of data cleansing, transformation, and modeling techniques
• Familiarity with global data privacy laws (e.g., GDPR, CCPA)

Disclaimer: Complete job description will be provided once contacted by the Talent Acquisition Team

We provide you with benefits designed to help you become the best version of YOU:

• Flexible Work Environment: Enjoy an optimized hybrid work arrangement
• Employee Development: Benefit from continuous improvement opportunities
• Paid Time Off: Receive 24 days of annual leave, plus an extra 6 days after five years
• Competitive Compensation: Earn annual merit increases and performance bonuses
• Health Coverage: Receive HMO coverage from day 1, including up to 4 dependents for FREE
• Insurance: Get life and accident insurance from your first day
• Retirement Benefits: Take advantage of a generous retirement package with company matching
• IT Equipment: Provided starting your first day

We are seeking a reliable and detail-oriented Data Management Assistant to join our team in Cebu City. The ideal candidate will assist in organizing, managing, and maintaining data systems to ensure accuracy, accessibility, and security of organizational information.

The Data Management Associate plays a critical role in supporting the efficient and effective functioning of the company's operations. This position involves a wide range of tasks and responsibilities related to process optimization, coordination, and administrative support.

• Monitors and ensures that all vessels are sending the required reports daily and coordinates with the vessel for submission if necessary, including counter checking of vessel's data accuracy.
• Identifies any data inconsistencies and abnormalities.
• Coordinates with the technical team if there are any system-related issues encountered.
• Makes inquiries to ship directly related to ship reporting data content.
• Coordinates with the vessel operators for required inquiries/clarifications to understand and gain knowledge on the day-to-day vessel activity as needed.
• Processes and manages data information.
• Executes processes as defined in the company standard operating procedures.
• Ensures timely and accurate responses to any stakeholder queries.
• Coordinates with relevant cross-functional teams to address any data concerns/issues.
• Provides administrative assistance to operations.

Education – Bachelor / College degree of any course

Experience – Preferably a minimum of 1 year of relevant work experience, new graduates are welcome to apply.

Skills – Basic knowledge in MS Excel such as graphs, charts, pivot tables, data validation, simple formula logic

Other Skills – Has strong analytical skills, above average oral and written English communication skills, background in shipping maritime is a plus but not required.

We are seeking a detail-oriented Data Management Specialist to join our team You will play a key role in maintaining clean, accurate, and reliable customer account data to support a data-driven business culture. Your work will directly impact operational efficiency, customer engagement, and business decision-making.

Key Responsibilities:

• Perform account data merging, deleting, and cleaning using CRM tools.
• Upload and maintain clean, validated account data using Salesforce Data Loader.
• Ensure all processes align with Service Level Agreements (SLAs) and quality standards.
• Collaborate with business unit leaders to track project status and report daily updates on data health initiatives.
• Conduct error analysis and proactively correct inaccuracies in account information.
• Support data quality initiatives by identifying patterns and suggesting improvements.

Qualifications:

• Bachelor's Degree preferred in Communication, Business, or Computer Science (open to high-achieving college graduates).
• 2+ years of experience in Sales Operations, Data Stewardship, CRM Administration, or Program Management.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience with CRM systems (Salesforce experience highly preferred).
• Strong attention to detail with an ability to identify and correct data errors.
• Highly organized, self-driven, and able to work with minimal supervision.
• Strong communication skills, both written and verbal.
• Ability to adapt quickly in a fast-paced and evolving environment.
• Team player who can build effective working relationships across teams.

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php25, Php35,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance

Experience:

• account data merging, deleting, and cleaning using CRM tools: 1 year (Required)

Work Location: In person