19 Team Lead jobs in Rizal

About the role

The Sales Lead will play a pivotal role in driving The Better BPO's growth by building a strong sales pipeline, developing and executing a strategic sales process, and ensuring consistent delivery of revenue targets. You will be responsible for guiding prospects from first contact through to a successful close, while maintaining strong client relationships rooted in trust, value, and partnership.

This is both a strategic and hands-on role. You will oversee the sales cycle end-to-end, supported by a Sales Assistant for outreach activities, while also taking ownership of your own prospecting, engagement, and quota.

We are looking for someone who thrives in a collaborative environment, is driven by results, and embodies The Better BPO values —
delivering value, creating better solutions together, putting clients first, working how they want to work, and innovating beyond expectations.

Key Responsibilities

1. Sales Pipeline Creation & Management

• Build and manage a structured sales pipeline that ensures consistent opportunities across all stages of the funnel.
• Define and qualify leads according to our Ideal Customer Profile (ICP).
• Maintain pipeline hygiene by updating CRM records, forecasting opportunities accurately, and prioritizing accounts by value and fit.
• Provide weekly reports and pipeline reviews to leadership.

2. Sales Process Execution

Develop and execute the full-cycle sales process, including:

• Outreach
  : Collaborate with your Sales Assistant to execute outbound campaigns via email, LinkedIn, and calls. Personally lead high-value prospecting activities.
• Discovery
  : Lead conversations with prospects to identify needs, uncover pain points, and understand business goals.
• Proposal
  : Craft customized proposals in alignment with client requirements, highlighting The Better BPO's solutions and value.
• Follow-up
  : Drive consistent follow-up strategies to keep deals warm and relationships engaged.
• Opportunity Creation
  : Qualify prospects into high-quality opportunities for conversion.
• Close
  : Negotiate contracts and finalize agreements, ensuring alignment with both client expectations and The Better BPO's commitments.

3. Accountabilities & Responsibilities

• Quotas & Targets
  : Consistently achieve and exceed quarterly sales targets and revenue quotas.
• Budget Adherence
  : Align outreach and sales strategies with the allocated budget per quarter.
• Prospecting
  : Personally contribute to lead generation and not rely solely on your assistant.
• ICP Development
  : Continuously refine the Ideal Customer Profile based on market research, client feedback, and industry trends.
• Message Development
  : Write compelling approaches and sales emails that engage decision-makers effectively.
• Team Collaboration
  : Partner with marketing, operations, and leadership teams to ensure alignment of messaging and delivery.
• Reporting
  : Track KPIs, provide weekly reports on pipeline health, and proactively address bottlenecks.

Qualifications

• Proven experience in B2B sales, ideally in outsourcing, staffing, or professional services.
• Strong ability to create and manage structured sales processes and pipelines.
• Excellent communication and presentation skills.
• Experience with CRM tools and sales automation software.
• Target-driven, with a track record of achieving or exceeding quotas.
• Self-motivated, with leadership qualities and the ability to work with a supporting assistant

The Lead Barista role will report to the Store Supervisor and fulfill all aspects of the store in accordance with the mission and vision Chatime. The Lead Barista is preparing and serving a variety of tea/coffee drinks, along with menu items.

Primary Responsibilities:

• Welcomes customers by determining their beverage interests and needs
• Educates customers by presenting and explaining the drinks menu; answering questions
• Prepares and sells tea/coffee drinks by following prescribed recipe and preparation
• Maintains inventories by replenishing daily store operations supply
• Keeps equipment operational by following operating instructions; simple troubleshooting breakdown; maintaining supplies; performing weekly general cleaning, reporting repairs to his/her Store Supervisor
• Maintains a clean, safe, and healthy work environment by following organization standards and sanitation regulation
• Responsible for training of the newly deployed service provider in the store

Secondary Responsibility:

• Reliever in the absence of the Store Manager and in charge of the closing procedure with regards to some paper works (POS closing procedure, balancing sales, and sales report)

Requirements:

• Excellent Communication
• Ability to keep a calm, mature, professional demeanor when needed
• Excellent time management skills and ability to self-direct when necessary
• Superior leadership capability; ability to work well within the groups
• At least 1+ year of experience
• Be a model barista, in terms of bar skills, customer service and enthusiasm to share knowledge

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person

Job Title: Lead Technician

Location: Cainta Rizal

Job Type: Full-time

Job Summary

The Lead Technician oversees a team of technicians in maintaining, troubleshooting, and repairing electro-mechanical and instrumentation systems. This role ensures safe, efficient, and high-quality operations while providing technical guidance and support.

Responsibilities

• Supervise and guide technicians in daily maintenance and repair tasks.
• Perform advanced troubleshooting on electrical, mechanical, and instrumentation systems.
• Plan and schedule preventive and corrective maintenance activities.
• Ensure compliance with safety standards and company policies.
• Prepare reports and maintain proper documentation.

Qualifications

• Technical/vocational graduate in Electrical, Mechanical, or Instrumentation.
• TESDA NCII/NCIII certification preferred.
• Registered Master Electrician is an advantage.
• At least 5 years' experience as Technician, with 2+ years in a lead/supervisory role.
• Strong background in HVAC, pumps, motors, and control systems.
• Good leadership, communication, and problem-solving skills.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• On-site parking
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

• Leads a project in execution and ensures all activities will run smoothly, with quality, on-time and with-in budget.
• Directly reporting to the project supervisor and/or project manager
• Coordinates the work of subcontractors, and general contractors on sites
• Identifies and resolves field issues and change orders
• Identifies and coordinates site problems, risks, hazards, and other concerns
• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.
• Maintains product and company reputation by complying with federal and state regulations.
• Contributes to team effort by accomplishing related results as needed.
• Prepares status reports such as Project Monitoring Checklist, Manpower
• Weekly Summary and Highlighted drawings weekly done on site
• Researches and resolves drawing interpretation problems, conflicts, identify errors and update as built drawings
• Maximizes utilization of Manpower
• Make sure that all works conformed on Engineering standards and as per approved plan
• Updates drawings for as-built and documentation.

QUALIFICATIONS:

• Must have a Bachelor of Science degree in an engineering discipline/management, or related field. (Electrical, Instrumentation and Electronics)
• With at least 1 year in job related experience.
• Electrical, Instrumentation and Automation trainings/seminars.
• Knowledgeable in Design Drawings such as Electrical Plans and other diagrams.
• Knowledgeable in Industrial/Electrical Automation
• Must have technical understanding, and documentation skills
• Ability to travel and willing to work/assign in multiple sites
• Pro-active, approachable, multitasking, and risk taker
• Good in decision making
• Ability to implement project based on plans/drawings within schedule
• Knowledgeable in project execution, and plan activities

Job Type: Full-time

Work Location: In person

Job Title: Senior Lead Technician

Location: Cainta Rizal

Job Type: Full-time

Job Summary

The Lead Technician oversees a team of technicians in maintaining, troubleshooting, and repairing electro-mechanical and instrumentation systems. This role ensures safe, efficient, and high-quality operations while providing technical guidance and support.

Responsibilities

• Supervise and guide technicians in daily maintenance and repair tasks.
• Perform advanced troubleshooting on electrical, mechanical, and instrumentation systems.
• Plan and schedule preventive and corrective maintenance activities.
• Ensure compliance with safety standards and company policies.
• Prepare reports and maintain proper documentation.

Qualifications

• Technical/vocational graduate in Electrical, Mechanical, or Instrumentation.
• TESDA NCII/NCIII certification preferred.
• Registered Master Electrician is an advantage.
• At least 5 years' experience as Technician, with 2+ years in a lead/supervisory role.
• Strong background in HVAC, pumps, motors, and control systems.
• Good leadership, communication, and problem-solving skills.

Job Type: Full-time

Pay: Php25, Php28,000.00 per month

Benefits:

• On-site parking
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

About TaskUs:
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Key Responsibilities:

• CSAT Performance Monitoring and Governance: Establish a consistent cadence for monitoring and tracking CSAT (Customer Satisfaction) as well as CSAT engagement initiatives.
• Trend Analysis: Review and analyze surveys, customer behavior trends and potential process gaps.
• Customer Journey Mapping: Create and maintain detailed, end-to-end customer journey maps to visualize the customer's experience across all touchpoints.
• Data-Driven Decision Making: Utilize customer data and analytics to track and assess CSAT performance. Translate data into actionable insights, making data-driven recommendations and initiatives
• Content Management: Revisit and update Knowledge Base articles, policies, and communication templates (phone scripts, chat, and email) to ensure processes are designed to positively impact customer experience
• Cross-Functional Collaboration: Align CSAT action plans and priorities with all functional groups to ensure a unified approach to improving customer satisfaction.
• Coaching and Development: Provide one-on-one coaching sessions to Team Leads, SMEs and Agents, when necessary, offering feedback and actionable insights based on survey results and other opportunities impacting customer experience

Core Competencies:

• Strategic Thinking: The ability to utilize customer insights to build strong process and product improvements, as well as to develop effective site initiatives and action plans.
• Customer-Centric Mindset: A deep, unwavering commitment to understanding and advocating for the customer. This is the foundation of the role, requiring empathy and a genuine passion for creating positive experiences.
• Data Analysis and Interpretation: Proficiency in analyzing quantitative and qualitative data to extract meaningful insights. This includes a strong understanding of CSAT metrics and the ability to present findings in a clear, compelling way.
• Leadership and Collaboration: The ability to lead and inspire cross-functional teams without direct authority. A Customer Experience Lead must be skilled at building consensus, gaining buy-in from stakeholders, and driving organizational change.
• Communication and Storytelling: Excellent verbal and written communication skills are essential for articulating the value of the initiatives, presenting data-driven insights, and creating or revamping key process documents.
• Problem-Solving and Critical Thinking: The capacity to analyze complex problems, identify root causes, and develop creative and practical solutions to improve the customer journey.
• Adaptability and Resilience: The ability to proactively respond to shifting customer expectations, evolving processes, new KPI goals, and changing client demands.
• Project Management: The ability to oversee the implementation of CSAT strategies and initiatives across multiple departments, ensuring they are
  executed effectively.

Role Requirements:

• At least 2 years of Senior Manager Level role with background on both Operations and Quality is preferred
• Leadership Experience supporting customer service programs measuring CSAT and NPS
• Experience in handling Fintech programs is an advantage
• A strong background in using data to inform decisions is critical. This includes experience with customer feedback platforms, doing verbatim analysis, correlation analysis, and process mapping.

How We Partner To Protect You:
TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

.

SunFish DataOn is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our organization so unique. We are looking for a System Integration and 
Sales Engagement Lead
 to join our team.

• LOCATION - ANTIPOLO CITY, RIZAL:
  Escape the hustle and bustle of the city and work in a location that offers a breath of fresh air
• COMPETITIVE SALARY PACKAGE:
   Your hard work deserves a reward We offer a salary package that is not just fair, but also competitive
• CAREER GROWTH:
   You don't just get a job, you build a career Our company provides opportunities for you to grow and advance in your chosen field.
• WEEKENDS OFF
  : TGIF? More like TGIWeekend Enjoy your weekends with family and friends, and come back refreshed and ready to take on the week ahead.
• HYBRID WORK ARRANGEMENT:
  Work from home? Work from the office? Why not both? Our hybrid work arrangement lets you have the best of both worlds
• FAST RECRUITMENT PROCESS
  : We value your time and we are excited to have qualified candidates join us so we double our effort in making the recruitment process fast and efficient

DUTIES AND RESPONSIBILITIES:

• Work together with the Sales Supervisor in designing and implementing a strategic business

plan that expands company's customer base and ensure it's strong presence.

• Manages the whole sales cycle (from planning, prospecting, nurturing, presentations and

demos, negotiations, objection handling, proposals (including RFIs and RFPs), contracting, up

to deal closure).

• Works with Business Development Executive in building and executing sales plans and

strategies to ensure the company meets and exceeds target budgets.

• Drives the sales prospecting process and leverages marketing and telesales methodologies to

ensure there is steady stream in sales pipeline.

• Performs proper account qualification and planning.

• Identify key buyer influencers within these prospects to determine budget and timeline.

• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

• Works with Solutions Architect and other functional, technical and delivery team and drives all presentations and product demonstrations.

• Works with Solutions Architect and other functional,technical and finance/accounting in preparing and submitting proposals (including responses to RFIs or RFPs).

• Ensures regular and accurate reporting and forecasting of status and closure of deals.

•
Manage database for new and prospective clients, ensuring all communications are tracked, logged, information is accurate.

Strategic Partnerships Lead

We are looking for a Strategic Partnerships Lead to identify, develop, and manage key partnerships that support the company's growth objectives. This role involves working with external partners and internal teams to create mutually beneficial collaborations and ensure successful execution of joint initiatives.

Key Responsibilities

• Identify and pursue potential partnership opportunities aligned with company goals.
• Build and maintain strong relationships with partners and key stakeholders.
• Collaborate with internal teams to plan and execute partnership projects and campaigns.
• Monitor partnership performance and ensure commitments are met.
• Support strategic initiatives that drive growth and enhance the company's market presence.

Qualifications

• Proven experience in partnerships, business development, or account management.
• Excellent communication and negotiation skills.
• Strong organizational and project management abilities.
• Strategic thinker with a collaborative and proactive approach.
• Experience in managing cross-functional projects is an advantage.

Job Type: Full-time

Application Question(s):

• What is your expected salary?

Work Location: In person

Job Description
*About TaskUs: *
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

*What We Offer: *
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Key Responsibilities

• CSAT Performance Monitoring and Governance: Establish a consistent cadence for monitoring and tracking CSAT (Customer Satisfaction) as well as CSAT engagement initiatives.
• Trend Analysis: Review and analyze surveys, customer behavior trends and potential process gaps.
• Customer Journey Mapping: Create and maintain detailed, end-to-end customer journey maps to visualize the customer's experience across all touchpoints.
• Data-Driven Decision Making: Utilize customer data and analytics to track and assess CSAT performance. Translate data into actionable insights, making data-driven recommendations and initiatives
• Content Management: Revisit and update Knowledge Base articles, policies, and communication templates (phone scripts, chat, and email) to ensure processes are designed to positively impact customer experience
• Cross-Functional Collaboration: Align CSAT action plans and priorities with all functional groups to ensure a unified approach to improving customer satisfaction.
• Coaching and Development: Provide one-on-one coaching sessions to Team Leads, SMEs and Agents, when necessary, offering feedback and actionable insights based on survey results and other opportunities impacting customer experience

Core Competencies

• Strategic Thinking: The ability to utilize customer insights to build strong process and product improvements, as well as to develop effective site initiatives and action plans.
• Customer-Centric Mindset: A deep, unwavering commitment to understanding and advocating for the customer. This is the foundation of the role, requiring empathy and a genuine passion for creating positive experiences.
• Data Analysis and Interpretation: Proficiency in analyzing quantitative and qualitative data to extract meaningful insights. This includes a strong understanding of CSAT metrics and the ability to present findings in a clear, compelling way.
• Leadership and Collaboration: The ability to lead and inspire cross-functional teams without direct authority. A Customer Experience Lead must be skilled at building consensus, gaining buy-in from stakeholders, and driving organizational change.
• Communication and Storytelling: Excellent verbal and written communication skills are essential for articulating the value of the initiatives, presenting data-driven insights, and creating or revamping key process documents.
• Problem-Solving and Critical Thinking: The capacity to analyze complex problems, identify root causes, and develop creative and practical solutions to improve the customer journey.
• Adaptability and Resilience: The ability to proactively respond to shifting customer expectations, evolving processes, new KPI goals, and changing client demands.
• Project Management: The ability to oversee the implementation of CSAT strategies and initiatives across multiple departments, ensuring they areexecuted effectively.

Role Requirements

• At least 2 years of Senior Manager Level role with background on both Operations and Quality is preferred
• Leadership Experience supporting customer service programs measuring CSAT and NPS
• Experience in handling Fintech programs is an advantage
• A strong background in using data to inform decisions is critical. This includes experience with customer feedback platforms, doing verbatim analysis, correlation analysis, and process mapping.

*How We Partner To Protect You: *
TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

*DEI: *
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL
.
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2507_8698

Posted At: Thu Jul :00:00 GMT+000 (Coordinated Universal Time)