209 Team Coach jobs in the Philippines

Call Center Supervisor/Coach

Location: Clark, PH

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing:

The
Call Center Supervisor/Coach
leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary, any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team's point of contact for escalations and is obligated to notify the Operations Manager of all issues arising from both external and internal customers.

Essential Duties and Responsibilities:

• Manage and direct the daily activities and long-term success of Representatives through coaching, training, development, and performance management.
• Assign tasks, follow-up, answer questions, and give instructions as needed to meet customer needs.
• Drive sales, operational, and customer service metrics by motivating Representatives, holding them accountable for their performance, and providing consistent and targeted feedback.
• Demonstrate an understanding of sales behaviors and resources and customer service best practices. Ensure Representatives are knowledgeable about the Connected Home product, and Serve, Solve, and Sell in every customer interaction.
• Use data to develop action plans for the team to drive sales and operational performance consistent with Asurion's Core Values
• Address and resolve team members internal concerns and questions.
• Maintain working knowledge of multiple hardware platforms (wireless technology, wireless equipment, applications, etc.), operating systems (Windows, Android, Blackberry OS, Apple iOS, etc.), and current product offerings (Smart Home Support, etc.) to provide maximum support to Representatives.
• Ensure Representatives receive the appropriate tools, training, and support to apply skills and knowledge and effectively resolve customer issues.
• Provide professional development and performance management to Representatives to improve efficiency and results.
• Meet key performance indicator metrics for call performance measurements and sales goals through development, training, and support or Representatives.
• Communicate company policies, procedures, and best practices to Representatives.
• Practice and ensure compliance with Asurion and client policies and procedures.
• Follows directives from Call Center Management (Managers, Directors, etc.)

Here's what you'll bring to the team:

• Bachelors or Associates degree holder and/or experience preferred.
• Must have at least 3-year experience in a management position (preferred call center experience)
• Must demonstrate a track record of building teams who consistently exceed client expectations.
• Must have the ability to handle multiple priorities, work in a fast environment, and manage time effectively.
• Must have excellent interpersonal skills and build effective relationships with direct reports and internal and external professionals.
• Must be able to lead Representatives to success in call performance metrics and sales goals.
• Must have strong written and verbal communication skills.
• Be able to collect appropriate data and make decisions quickly.
• Bring energy needed to motivate Representatives to support and facilitate sales.

About Asurion

Asurion helps people protect, connect, and enjoy the latest tech – to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We're just a call, tap, click, or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love. no matter the type of tech or where you purchased it.

Grow Beyond UR Job with URC

Universal Robina Corporation
is looking for a
Agile Academy Lead.
The
Agile Academy Lead
is responsible for leading the design, development and execution of the URC Agile learning and development programs. This role ensures that the Agile community are equipped with the necessary knowledge, tools, and best practices to foster an Agile culture. He collaborates closely with Agile Coaches, facilitators, subject matter experts and business leaders to develop strategies to build competencies and drive the agile practice in the organization.

What are their Job Responsibilities:

• Curriculum Development and Management
  : Create and maintain an Agile curriculum for the different roles aligned with industry best practices, competency framework and organizational goals.

• Training and Development
  : Design, develop and deliver Agile training courses tailored for various roles and needs such as Onboarding and Bootcamp, Refreshers and Just-in-Time learning sessions. This includes various learning modes such as communities of practice, classroom, online or e-learning, etc

• Stakeholder Engagement
  : Work closely with the leadership team to identify capability and performance gaps, determine targeted interventions and measure effectiveness of the programs delivered.

• Program Management
  : Plan, organize and rollout workshops, including administrative and logistical preparations such as invitations, venue arrangements, online or hybrid set-up, resource, and materials management, etc

• Performance Metrics
  : Develop metrics and feedback mechanisms to assess training effectiveness and participant growth. Prepares reports and analytics to determine performance, adoption and

Apply with us today and join us in delighting our employees, customers, consumers, and communities with good food choices

NOTE: Universal Robina Corporation does not collect fees throughout our recruitment process and does not collaborate with any travel agency or third party to provide accommodation or other services to job applicants. All URC recruitment processes happen in our respective offices or plants. Recruitment processes are only carried out by our Talent Acquisition teams with an official corporate email address.

A freelance bookkeeping coach helps clients manage their finances by coaching them on bookkeeping best practices to ensure accurate financial records, efficient workflow, and compliance with regulations. Responsibilities include teaching data entry, bank reconciliation, accounts payable/receivable management, budget monitoring, and financial report generation, while maintaining strong client relationships and ensuring client satisfaction.

What Makes Us Unique

At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.

Location: Remote - (Philippines)

How You'll Make an Impact:

Whistle is our messaging platform integrated within Cloudbeds that allows properties to communicate with their guests through various channels such as SMS, WhatsApp, Facebook Messenger, OTA's and more. It enables automated messaging, guest surveys, and reputation management while providing tools for managing guest interactions effectively. Whistle is designed to enhance guest engagement and streamline communication. As a
'Whistle for Cloudbeds' Onboarding Coach
, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs.

Our Customer Onboarding Team:
As part of our Customer Onboarding Team, you'll play a vital role in bringing our motto *"more reservations, happier guests" to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.

If you're ready to make a difference and be part of an exciting journey, we'd love to have you on board

What You Bring to the Team:

• Facilitate client onboarding, training, and ongoing support via video, phone, and email.

• Resolve customer inquiries and troubleshoot escalated issues across multiple channels.

• Partner with Sales to define success, demonstrate ROI, and drive retention.

• Build strong client relationships to encourage loyalty and promote product adoption.

• Develop a deep understanding of Cloudbeds' products and customer needs.

• Contribute to training materials and stay updated on system changes.

• Record activities in Salesforce, gather feedback, and share insights for product improvements.

What Sets You Up for Success:

• Communicate product offerings clearly and synthesize feedback for internal teams.

• Share customer insights and opportunities across departments to drive alignment.

• Manage multiple projects or accounts with strong organizational and proactive skills.

• Empower clients to become self-sufficient during onboarding and beyond.

• Deliver exceptional communication with empathy and a customer-focused approach.

• Bring over 1 year of hospitality experience in roles like Front Desk or Revenue Manager.

• Have at least 2 years of relevant industry experience in customer-facing roles.

Bonus Skills to Stand Out (Optional):

1. English, Portuguese, Spanish, Thai or Tagalog

2. Project Management certification

What to Expect - Your Journey with Us

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at

Company Awards to Check Out

• Best All-In-One Hotel Management System | HotelTechAwards (2025)

• Overall 10 Best Places to Work | HotelTechAwards (2025)

• Most Loved Workplace Certified (2024)

• Top 10 People's Choice(2024)

• Deloitte Technology Fast

Discover our Benefits:

• Remote First

• PTO in accordance with local labor requirements

• 2 corporate apartment accommodations for employee use for free (San Diego & São Paulo)

• Full Paid Parental Leave

• Home office stipend based on country of residency

• Professional development courses in Cloudbeds University

• Therapy + coaching sessions (limited per year)

• Access to professional development, including manager training, upskilling and knowledge transfer.

Everyone is Welcome - A Culutre of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at or via email at Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

We're Hiring: Wellness Coach | Make an Impact on Mental Health in the Corporate World

Are you passionate about supporting mental wellness and fostering a healthier workplace? Join us as a
Wellness Coach
and be part of an innovative team delivering high-quality psychosocial support and mental health education to employees of leading corporate clients.

What You'll Do:

• Lead individual and group coaching/counseling sessions—onsite and virtual—to support employee well-being.
• Design and deliver engaging wellness workshops, webinars, and psychoeducational content.
• Conduct clinical assessments and collaborate in case discussions to provide holistic care.
• Work closely with clients and stakeholders to ensure seamless program delivery and continuous enhancement.
• Support team development through training, knowledge sharing, and performance tracking.
• Manage scheduling, documentation, and reporting to maintain data integrity and program success.

What You Bring:

• Licensed Psychologist or Registered Counselor with a Master's Degree in Psychology, Counseling, or related field.
• Valid PRC license.
• At least 3 years of experience in clinical or counseling settings, skilled in both individual and group interventions.
• Strong communication and collaborative mindset.

Why Join Us?

• Make a meaningful impact on corporate mental health and wellness.
• Collaborate with a passionate and supportive team.
• Opportunity for professional growth and innovation.
• Competitive compensation and benefits.

Ready to help create healthier, happier workplaces? Apply today and be a catalyst for positive change

About the job Personal Trainer (GS)

Are you a passionate fitness coach who thrives on changing lives through training, motivation, and results?

Can you inspire transformation, close sales with confidence, and create a culture of fitness that lasts?

Join Anytime Fitness Superstars as our Certified Personal Trainer. This isn't just about giving workouts; it's about owning results, building relationships, and helping members become the best version of themselves.

YOUR MISSION

Empower and transform lives through personalized fitness coaching, accountability, and results-driven programming.

You will be the go-to fitness authority in the club, leading 1-on-1 sessions, consultations, and member engagement to increase training revenue and client success.

KEY RESPONSIBILITIES

• Conduct Fitness Consultations and Movement Assessments to identify client goals and needs
• Design and deliver customized fitness programs rooted in proper form, progression, and injury prevention
• Lead one-on-one personal training with energy, professionalism, and purpose
• Drive Training Sales through goal-based program recommendations, re-signs, and membership upgrades
• Own client retention through consistent communication, motivation, and measurable progress tracking
• Collaborate with Club Managers and Membership Teams to schedule assessments and convert leads
• Represent the club in events, community activations, and promotional activities
• Maintain the highest standards of cleanliness, safety, and professionalism on the gym floor
• Stay updated on the latest fitness trends, certifications, and best practices

WHO YOU ARE

• Certified Personal Trainer (ACE, NASM, ACSM, or equivalent)
• At least 1 year of coaching or training experience, ideally in a gym or health club setting
• Passionate about fitness, goal-driven, and able to connect with all types of clients
• Strong communication and sales skills, you know how to move people toward a yes
• Energetic, disciplined, and professional in every session and interaction
• Self-motivated and collaborative; you thrive in a team that wins together
• Based in or willing to relocate to General Santos City (full-time, on-site coaching role)

WHY THIS ROLE MATTERS

You're not just running programs, you're transforming lives daily.

Your coaching drives real health improvements, long-term retention, and client loyalty.

You're a key contributor to gym performance, member engagement, and our mission to make healthier people, communities, and generations.

WHAT'S IN IT FOR YOU

• Full-time career with a results-based performance bonus
• Work in a high-energy, high-support gym culture
• Ongoing training, certifications, and development opportunities
• Free gym membership + fitness perks
• Be part of a purpose-driven team that values excellence, passion, and fun

READY TO TRAIN LIKE A CHAMPION?

If you're a results-driven coach with a passion for people and a desire to grow, this is your calling.

Apply now and let's build stronger, healthier lives one session at a time.

Package Details

*This position is eligible for commission.

As a fitness instructor you could: assess people's fitness and create personal exercise programmes. demonstrate activities, exercise machines and weights. help people exercise safely and give advice on having a healthy lifestyle.

Communication English Coach

Qualifications:

• Background as Communications Coach / Trainer

• with at least 2 years BPO exposure

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Ability to commute/relocate:

• Pasay: Reliably commute or planning to relocate before starting work (Required)

Experience:

• BPO exposure: 2 years (Required)
• ESL Teacher / Teaching: 1 year (Required)

Work Location: In person

About goFLUENT

For the past 24 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally on any device.

Today, L&D leaders of over 1,000 international corporations in 100+ countries trust goFLUENT's award-winning digital language learning solutions to speed up the acquisition of language skills needed to build confidence, empower career growth, and build a more inclusive global culture. Since its founding, goFLUENT has helped two million people become better communicators in the languages of business.

With eLearning, Live Lessons, Virtual Classroom, eWriting, and Live Support, goFLUENT provides companies the solutions they need for greater business proficiency in  English, Chinese, French, German, Italian, Portuguese, and Spanish, and to adapt to a global economy where linguistic skills are a competitive differentiator. goFLUENT is present in 15 countries across all continents.

Job Summary:

As a Communications Coach, your primary responsibility will be to support and mentor language trainers in their professional development and enhance their teaching effectiveness and assessment skills. You will collaborate closely with language trainers providing guidance, feedback, and resources to help them improve their instructional techniques, lesson planning skills, assessment skills, and overall language training skills. You will also facilitate and deliver engaging and interactive online training programs to language trainers. You will play a crucial role in creating a positive and dynamic virtual learning environment, ensuring that participants receive high-quality training and support. Your expertise will contribute to the success of the learning solutions offered by the company.

What you'll do:

1. Mentor and support language trainers: Provide individualized coaching and support to language trainers, fostering their growth and development as educators. Conduct regular coaching sessions to provide constructive feedback and opportunities for practice to hone trainers teaching and assessment skills

2. Facilitate online training sessions: Facilitate discussions, answer questions, and encourage active participation from trainers and assessors. Provide timely feedback and guidance to participants, fostering a supportive and collaborative learning environment. Administer quizzes and other evaluation methods to gauge the participants understanding and knowledge retention. Analyze evaluation data and provide recommendations for program improvement.

3. Collaborate in the development of training materials: Collaborate with subject matter experts (SMEs) and instructional designers to develop online training materials, including presentations, guides, and multimedia content, ensuring that they are effective, interactive and visually appealing.

4. Facilitate professional development opportunities: Identify professional development needs of language trainers and assessors, and coordinate relevant training sessions, workshops, or webinars. Stay informed about current trends, research, and best practices in language teaching and share relevant information with trainers and assessors.

What you'll need:

• Bachelor's or master's degree in linguistics, language teaching, education, or a related field (or equivalent work experience as described below).
• Proven experience in language training or curriculum development, with a focus on quality assurance and improvement.
• Strong knowledge of instructional design principles and methodologies
• Familiarity with language assessment tools and frameworks, such as CEFR (Common European Framework of Reference for Languages.
• Excellent analytical and problem-solving skills to assess quality and identify areas for improvement.
• Attention to detail and strong organizational skills to manage multiple projects and deadlines.
• Excellent written and verbal communication skills, with the ability to provide constructive feedback and recommendations.
• Proficiency in using technology tools and software relevant to language training and assessment.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong commitment to maintaining high standards of quality and continuous improvement.

What We Offer:

Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

• Young, dynamic, and middle-size company within the security of a fast-growing, 22-year old Swiss-based company.
• The experience of joining an innovative organization with an international, vibrant working environment.
• Very competitive compensation package
• World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages
• Nice and modern recreational area with reading corner, video game console
• No work on week-ends
• Regular parties and free food to celebrate success all together

Work Hours:

• Monday-Friday: 6:00am-3:00pm (Philippine Time)
• Monday-Friday: 2:00pm-11:00pm (Philippine Time)