51 Systems Engineer jobs in the Philippines
Systems Engineer
Taguig, National Capital Region
Cognizant
Posted 18 days ago
Job Viewed
Job Description
**Job Summary**
The resource will be performing Service Desk role for a global real estate services company during regular business hours. There will be fixed weekend off and no phone support during holidays for Japanese speaking countries
**Responsibilities**
+ Answer client calls requesting for Japanese TSC support
+ Process Japanese Self-service tickets
+ Familiar with Active Directory
+ Has basic knowledge with O365
+ Preferably has Service Desk background and knowledge with SNOW
+ Develop and maintain AI-enabled chatbot solutions to improve customer interaction and support.
+ Manage and resolve incidents efficiently ensuring minimal disruption to service desk operations.
+ Collaborate with networking teams to ensure seamless connectivity and system performance.
+ Utilize ServiceNow to streamline service desk processes and enhance user experience.
+ Monitor Windows systems to ensure optimal performance and security.
+ Provide technical support and guidance to service desk staff enhancing their problem-solving capabilities.
+ Implement best practices in incident management to reduce response times and improve resolution rates.
+ Analyze service desk data to identify trends and recommend improvements.
+ Coordinate with cross-functional teams to ensure alignment of IT services with business objectives.
+ Conduct regular system audits to ensure compliance with company policies and standards.
+ Develop documentation and training materials to support service desk operations.
+ Engage in continuous learning to stay updated with the latest technologies and industry trends.
+ Contribute to the companys mission by ensuring reliable and efficient IT services.
**Qualifications**
+ Possess strong expertise in AI-enabled chatbots and their application in service desk environments.
+ Demonstrate proficiency in networking concepts and their implementation in a corporate setting.
+ Exhibit experience in incident management with a focus on rapid resolution and user satisfaction.
+ Have hands-on experience with ServiceNow leveraging its capabilities to enhance service desk operations.
+ Show proficiency in Windows systems ensuring their stability and security.
+ Display excellent communication skills facilitating effective collaboration with team members.
+ Hold a degree in Computer Science Information Technology or a related field.
**Certifications Required**
ITIL Foundation Certification is a plus
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
The resource will be performing Service Desk role for a global real estate services company during regular business hours. There will be fixed weekend off and no phone support during holidays for Japanese speaking countries
**Responsibilities**
+ Answer client calls requesting for Japanese TSC support
+ Process Japanese Self-service tickets
+ Familiar with Active Directory
+ Has basic knowledge with O365
+ Preferably has Service Desk background and knowledge with SNOW
+ Develop and maintain AI-enabled chatbot solutions to improve customer interaction and support.
+ Manage and resolve incidents efficiently ensuring minimal disruption to service desk operations.
+ Collaborate with networking teams to ensure seamless connectivity and system performance.
+ Utilize ServiceNow to streamline service desk processes and enhance user experience.
+ Monitor Windows systems to ensure optimal performance and security.
+ Provide technical support and guidance to service desk staff enhancing their problem-solving capabilities.
+ Implement best practices in incident management to reduce response times and improve resolution rates.
+ Analyze service desk data to identify trends and recommend improvements.
+ Coordinate with cross-functional teams to ensure alignment of IT services with business objectives.
+ Conduct regular system audits to ensure compliance with company policies and standards.
+ Develop documentation and training materials to support service desk operations.
+ Engage in continuous learning to stay updated with the latest technologies and industry trends.
+ Contribute to the companys mission by ensuring reliable and efficient IT services.
**Qualifications**
+ Possess strong expertise in AI-enabled chatbots and their application in service desk environments.
+ Demonstrate proficiency in networking concepts and their implementation in a corporate setting.
+ Exhibit experience in incident management with a focus on rapid resolution and user satisfaction.
+ Have hands-on experience with ServiceNow leveraging its capabilities to enhance service desk operations.
+ Show proficiency in Windows systems ensuring their stability and security.
+ Display excellent communication skills facilitating effective collaboration with team members.
+ Hold a degree in Computer Science Information Technology or a related field.
**Certifications Required**
ITIL Foundation Certification is a plus
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Systems Engineer
Cognizant
Posted 20 days ago
Job Viewed
Job Description
**Job Summary**
We are seeking a Systems Engineer with 3 to 5 years of experience to join our dynamic team. The ideal candidate will have expertise in Incident Management BMC Helix Service Desk and Service Desk App Support. This hybrid role involves rotational shifts and does not require travel. The candidate will play a crucial role in ensuring the smooth operation of our IT services contributing to the overall success of the company.
**Responsibilities**
+ Manage and resolve incidents efficiently to minimize downtime and ensure service continuity.
+ Provide technical support for Service Desk applications ensuring optimal performance and user satisfaction.
+ Utilize BMC Remedy to track manage and resolve service desk tickets in a timely manner.
+ Ensure SLA and queue management.
+ Collaborate with cross-functional teams to identify and implement solutions for recurring issues.
+ Monitor system performance and proactively address potential problems before they impact users.
+ Develop and maintain documentation for incident management processes and procedures.
+ Train and mentor junior team members on best practices and troubleshooting techniques.
+ Participate in rotational shifts to provide 24/7 support coverage for critical systems.
+ Conduct root cause analysis for major incidents and implement corrective actions to prevent recurrence.
+ Communicate effectively with stakeholders to provide updates on incident status and resolution timelines.
+ Ensure compliance with company policies and industry standards for incident management and service desk operations.
+ Continuously improve service desk processes to enhance efficiency and user experience.
+ Contribute to the development and implementation of IT service management strategies.
**Qualifications**
+ Possess a strong background in Incident Management with a proven track record of resolving complex issues.
+ Have extensive experience with Service Desk operations and support.
+ Demonstrate proficiency in using BMC Remedy for ticket management and incident tracking.
+ Exhibit excellent problem-solving skills and the ability to work under pressure.
+ Show strong communication skills to interact effectively with users and stakeholders.
+ Have a proactive approach to identifying and addressing potential system issues.
**Certifications Required**
ITIL Foundation Certification BMC Remedy Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking a Systems Engineer with 3 to 5 years of experience to join our dynamic team. The ideal candidate will have expertise in Incident Management BMC Helix Service Desk and Service Desk App Support. This hybrid role involves rotational shifts and does not require travel. The candidate will play a crucial role in ensuring the smooth operation of our IT services contributing to the overall success of the company.
**Responsibilities**
+ Manage and resolve incidents efficiently to minimize downtime and ensure service continuity.
+ Provide technical support for Service Desk applications ensuring optimal performance and user satisfaction.
+ Utilize BMC Remedy to track manage and resolve service desk tickets in a timely manner.
+ Ensure SLA and queue management.
+ Collaborate with cross-functional teams to identify and implement solutions for recurring issues.
+ Monitor system performance and proactively address potential problems before they impact users.
+ Develop and maintain documentation for incident management processes and procedures.
+ Train and mentor junior team members on best practices and troubleshooting techniques.
+ Participate in rotational shifts to provide 24/7 support coverage for critical systems.
+ Conduct root cause analysis for major incidents and implement corrective actions to prevent recurrence.
+ Communicate effectively with stakeholders to provide updates on incident status and resolution timelines.
+ Ensure compliance with company policies and industry standards for incident management and service desk operations.
+ Continuously improve service desk processes to enhance efficiency and user experience.
+ Contribute to the development and implementation of IT service management strategies.
**Qualifications**
+ Possess a strong background in Incident Management with a proven track record of resolving complex issues.
+ Have extensive experience with Service Desk operations and support.
+ Demonstrate proficiency in using BMC Remedy for ticket management and incident tracking.
+ Exhibit excellent problem-solving skills and the ability to work under pressure.
+ Show strong communication skills to interact effectively with users and stakeholders.
+ Have a proactive approach to identifying and addressing potential system issues.
**Certifications Required**
ITIL Foundation Certification BMC Remedy Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Systems Engineer
Pasig, Palawan
Azeus Systems Limited
Posted 27 days ago
Job Viewed
Job Description
Azeus Systems Limited is looking for a Systems Engineer to be part of our growing support team for our product, Azeus Convene.
Azeus Convene is a multi-awarded meeting and collaboration solution for Boards and Leadership Teams. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries, which has already been recognized by reputable institutions across the globe.
Visit azeusconvene.com for more information.
As a Systems Engineer , you will design and implement systems architectures to ensure security frameworks. You will lead and coordinate with systems administrators and all project team members in managing system configuration and setting up and maintaining the most cost-effective and efficient hardware and software to satisfy project requirements.
You will undergo intensive on-the-job training and mentoring to prepare you for the following responsibilities:
- Setup servers with hardening and firewall policies between servers
- Identify and analyze system integration problems
- Resolve server issues by identifying root cause and then doing immediate remedial actions
- Formulate and implement corrective actions in case problem re-occurs
- Formulate and implement preventive actions to prevent the issue from happening again
- Identify tasks that are recurrent and recommend tools to automate those tasks
- On-call for support cases
What we are looking for:
- Fast learner and with excellent problem-solving skills
- Good organization skills and can work well under pressure and time constraints
- Flexible and can adapt to changing shift schedules as you may be assigned to work on weekends, holidays and on different time zones
- Excellent interpersonal and leadership skills
Others:
- This is for a hybrid work setup.
- Successful completion of background check and NBI clearance will be required.
This advertiser has chosen not to accept applicants from your region.
2
Principal Systems Engineer
Muntinlupa, National Capital Region
Boehringer Ingelheim
Posted 10 days ago
Job Viewed
Job Description
**The Position**
If you are passionate about compliance, operational excellence, and facilitating seamless IT processes, this position is
perfect for you! You will play a vital role in ensuring adherence to compliance standards and supporting various
operational processes.
**Duties and Responsibilities:**
+ Support compliance topics within IT Infrastructure.
+ Support our processes e.g., change, problem and incident management to ensure operational excellence.
+ Attend the IT Change Advisory Board and ensure change quality and completeness.
+ Organize and facilitate the Service Delivery Meeting to meet and surpass customer expectations.
+ Support the reporting activities for management by providing valuable insights and ensuring accurate and timely reporting.
+ Support the preparation, execution and follow-up activities for audits and inspections and play a crucial role in maintaining compliance and driving continuous improvement.
+ Be a key contact for stakeholder and local IT management for audit and inspection topics and help them to understand the topics
+ Act as a champion for compliance, processes, and audits within IT Infrastructure.
**Requirements:**
+ ITIL Knowledge e.g., change and incident management.
+ A strong understanding of compliance standards and regulations within GxP environments.
+ Good English skills.
+ Effective communication and collaboration skills to work with cross-functional teams.
+ Experience in supporting audits and inspections is preferred.
+ User experience in TrackWise and ServiceNOW.
+ Good presentation and Powerpoint skills on management level.
+ Strong organizational and facilitation skills.
+ Attention to detail and analytical mindset.
+ Good stakeholder management
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
If you are passionate about compliance, operational excellence, and facilitating seamless IT processes, this position is
perfect for you! You will play a vital role in ensuring adherence to compliance standards and supporting various
operational processes.
**Duties and Responsibilities:**
+ Support compliance topics within IT Infrastructure.
+ Support our processes e.g., change, problem and incident management to ensure operational excellence.
+ Attend the IT Change Advisory Board and ensure change quality and completeness.
+ Organize and facilitate the Service Delivery Meeting to meet and surpass customer expectations.
+ Support the reporting activities for management by providing valuable insights and ensuring accurate and timely reporting.
+ Support the preparation, execution and follow-up activities for audits and inspections and play a crucial role in maintaining compliance and driving continuous improvement.
+ Be a key contact for stakeholder and local IT management for audit and inspection topics and help them to understand the topics
+ Act as a champion for compliance, processes, and audits within IT Infrastructure.
**Requirements:**
+ ITIL Knowledge e.g., change and incident management.
+ A strong understanding of compliance standards and regulations within GxP environments.
+ Good English skills.
+ Effective communication and collaboration skills to work with cross-functional teams.
+ Experience in supporting audits and inspections is preferred.
+ User experience in TrackWise and ServiceNOW.
+ Good presentation and Powerpoint skills on management level.
+ Strong organizational and facilitation skills.
+ Attention to detail and analytical mindset.
+ Good stakeholder management
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
3
Principal Systems Engineer
Muntinlupa, National Capital Region
Boehringer Ingelheim
Posted 12 days ago
Job Viewed
Job Description
**The Position**
We are seeking a highly skilled and experienced Principal System Engineer to partner with IT Streaming and Virtual Events team members and meet with the client community to assist with the delivery and implementation of underlying technology solutions in support of business objectives to improve productivity and enhance processes. Responsibilities will primarily be baseline operational support, administrative and maintenance duties, and participation in technology projects.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies´ success. We realize that our strength and competitive advantage lie with our people.
We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim´s high regard for our employees.
**Duties & Responsibilities:**
+ Process requests and coordinate all details (e.g., Run of Show, cues, scheduling) with customer and stakeholders.
+ Operate furnished in-room equipment, or transport equipment (e.g., loudspeakers, microphones, audio console, camera, display, presentation remote) from storage and setup in target event location.
+ Fully test equipment and execute event, adjusting microphone, audio, video, and display settings as necessary.
+ Video streaming operation: Intake video/audio feeds from various locations, mix and produce event in soft encoder, and ensure successful streaming delivery according to customer requirements and standard operational playbook.
+ Consulting and Analysis: Meet regularly with IT colleagues and stakeholders to understand and help define requirements for implementing possible solutions or improvements.
+ Skilled in supporting stakeholder engagement activities across global virtual platforms and local hybrid environments-driving collaboration, innovation, and successful event execution.
+ Client Support: Perform baseline system support, administrative and maintenance duties for assigned systems. Troubleshoot application and system problems and take corrective actions.
+ Project/Solution Activities: Support goals by participating on project teams. Deliver on assigned tasks and action items.
+ Technical Focus: Utilize knowledge of applications/systems and underlying architecture in assigned area of responsibility. Develops and maintains awareness of IT process best practices, technology trends and emerging technologies.
+ Documentation: Produce documentation as required in support of baseline and project activities
**Requirements:**
+ Moderate level of technical understanding and demonstrated knowledge for their area of responsibility.
+ Knowledge of project management and experience working on project teams required.
+ Moderate knowledge of and experience with life cycle methodology required.
+ Associate degree in Computer Science or related discipline with a minimum of 4 years' experience; or bachelor's degree in computer science, or related discipline, with a minimum of 2 years of experience; or a Master degree in Computer Science, or related discipline, with minimum 1 year of experience; or relevant Business or IT experience of minimum of 4 years.
Desired Skills, Experience and Abilities:
+ Ability to process event requests and coordinate all details (e.g., Run of Show, cues, scheduling) with customer and stakeholders.
+ Experience with vMix, OBS, or other streaming software encoders.
+ Support global cross-functional coordination, fostering innovation, and adapting to dynamic event environments.
+ Able to work hand-in-hand with audio-video vendors to deliver seamless hybrid event experiences-even in complex or offsite setups.
+ Experience with video streaming production workflows.
+ Experience with event production (e.g., operating loudspeakers, microphones, audio console, cameras, and displays).
+ Experience with engineering a podcast.
+ Familiarity with virtual venues, video-on-demand hosting platforms, streaming delivery platforms, and basic audio/video editing.Vendor relationship management.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
We are seeking a highly skilled and experienced Principal System Engineer to partner with IT Streaming and Virtual Events team members and meet with the client community to assist with the delivery and implementation of underlying technology solutions in support of business objectives to improve productivity and enhance processes. Responsibilities will primarily be baseline operational support, administrative and maintenance duties, and participation in technology projects.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies´ success. We realize that our strength and competitive advantage lie with our people.
We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim´s high regard for our employees.
**Duties & Responsibilities:**
+ Process requests and coordinate all details (e.g., Run of Show, cues, scheduling) with customer and stakeholders.
+ Operate furnished in-room equipment, or transport equipment (e.g., loudspeakers, microphones, audio console, camera, display, presentation remote) from storage and setup in target event location.
+ Fully test equipment and execute event, adjusting microphone, audio, video, and display settings as necessary.
+ Video streaming operation: Intake video/audio feeds from various locations, mix and produce event in soft encoder, and ensure successful streaming delivery according to customer requirements and standard operational playbook.
+ Consulting and Analysis: Meet regularly with IT colleagues and stakeholders to understand and help define requirements for implementing possible solutions or improvements.
+ Skilled in supporting stakeholder engagement activities across global virtual platforms and local hybrid environments-driving collaboration, innovation, and successful event execution.
+ Client Support: Perform baseline system support, administrative and maintenance duties for assigned systems. Troubleshoot application and system problems and take corrective actions.
+ Project/Solution Activities: Support goals by participating on project teams. Deliver on assigned tasks and action items.
+ Technical Focus: Utilize knowledge of applications/systems and underlying architecture in assigned area of responsibility. Develops and maintains awareness of IT process best practices, technology trends and emerging technologies.
+ Documentation: Produce documentation as required in support of baseline and project activities
**Requirements:**
+ Moderate level of technical understanding and demonstrated knowledge for their area of responsibility.
+ Knowledge of project management and experience working on project teams required.
+ Moderate knowledge of and experience with life cycle methodology required.
+ Associate degree in Computer Science or related discipline with a minimum of 4 years' experience; or bachelor's degree in computer science, or related discipline, with a minimum of 2 years of experience; or a Master degree in Computer Science, or related discipline, with minimum 1 year of experience; or relevant Business or IT experience of minimum of 4 years.
Desired Skills, Experience and Abilities:
+ Ability to process event requests and coordinate all details (e.g., Run of Show, cues, scheduling) with customer and stakeholders.
+ Experience with vMix, OBS, or other streaming software encoders.
+ Support global cross-functional coordination, fostering innovation, and adapting to dynamic event environments.
+ Able to work hand-in-hand with audio-video vendors to deliver seamless hybrid event experiences-even in complex or offsite setups.
+ Experience with video streaming production workflows.
+ Experience with event production (e.g., operating loudspeakers, microphones, audio console, cameras, and displays).
+ Experience with engineering a podcast.
+ Familiarity with virtual venues, video-on-demand hosting platforms, streaming delivery platforms, and basic audio/video editing.Vendor relationship management.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
4
Cloud Systems Engineer
Iloilo, Iloilo
RELX INC
Posted 17 days ago
Job Viewed
Job Description
The Cloud Systems Engineer is accountable for the delivery of LexisNexis Legal & Professional services by supporting application portfolio and services within the New Lexis Platform. This includes Lexis+ AI US, Lexis US, Lexis+ US, Lexis+ Canada, Lexis+ UK, Lexis+ South Africa, Lexis+ APAC, gNS, Decisis and other cloud-based products. The Cloud Systems Engineer is primarily responsible in ensuring service availability, quality, performance and cost effectiveness.
Accountabilities:
+ Responsible in working closely with All other teams across the Platform to lead in incident management in Production including Certification and Development environments to optimize performance and security on our infrastructure. Responsible for both maintaining site reliability and Service deployments of Business products. Facilitate service monitoring, application upgrades, building infrastructure enhancements, and managing ongoing tasks.
+ Create processes designed to measure system effectiveness and identify areas for improvement. Stay abreast of new technologies in the field and provide recommendations to organizational management on new solutions. Oversee the selection of orchestration tooling, as well as compliance audits and reporting. May be responsible for identifying, correcting, and enhancing important software tools. Seek ways to enhance systems operations, with a focus on automation and minimizing cost.
+ 24/7/365 Site Operations supporting New Lexis Platform Applications (Cloud and On-Premise) including upcoming Services and Project that will be migrated to NLP.
+ Primary on call for any New Lexis Platform related incidents (PROD, CERT and DEV Environments)
+ Service Restoration
+ Real-time and proactive monitoring of logs and application performance
+ System Administration and Operations in Production
+ Incident and Change Management, Service Catalog / Service Task Fulfillment
+ Responsible for Problem Management - Problem identification, predictability, prevention and detection that will help to improve Availability and Reliability of the application
+ Status Reporting
+ Build / Bake / Deployments and Releases in CERT and PROD Environment for New Lexis Platform Applications and Services in Minor, Major and Emergency Releases
+ Adaptable in fast phase changing environment and new technologies.
+ Responsible for installation, maintenance, security, performance and tuning of New Lexis Platform and related software and services.
+ Ensures close technical interchanges on Platform related issues with SRE, Application Developers, Shared Services and Operations personnel as necessary.
+ Recommends and aids in the definition of New Lexis Platform strategies, policies, standards, and procedures which are consistent with the Company mission.
+ Actively participates and often leads team meetings and activities.
+ Responsible for research, risk assessment, design and validation of emerging and/or improved infrastructure technologies and services related to New Lexis Platform management.
+ Follow security guidelines for the proper delegation of accounts and privileges.
+ Participate in Continuous Improvements initiatives using Lean Six Sigma methodologies
+ Actively participates in team meetings and activities.
+ Build a solid, positive relationship with development, peers, colleagues and vendors.
+ 3Rs - Respond, React, Resolve
+ Other duties as assigned.
Qualifications:
+ A bachelor's degree (Information Systems, Computer Science/Engineering)
+ Minimum 2-3 year experience in IT industry or related field
+ Must have an experience in supporting huge cloud infrastructure (numerous cloud-hosted applications and servers)
+ Knowledgeable in Cloud concepts and technologies (AWS, Kubernetes and Azure).
+ Familiar in Cloud application performance monitoring (Splunk, New Relic, Datadog and alike)
+ Knowledgeable in Continuous Integration / Continuous Delivery - CI/CD tools (Jenkins, Artifactory and alike)
+ Knowledge and understanding of basic Unix/Linux, Windows server operating systems
+ Understanding of basic JAVA middleware and web server concepts and technologies.
+ Knowledgeable in network concepts, configuration, and routing.
+ Knowledge and understanding of database concepts including basic troubleshooting, high availability, clustering and disaster recovery, including no-SQL database.
+ Knowledgeable with the management of virtual machines hosted on VMware ESX.
+ Knowledgeable in using IT Service Management systems (ServiceNow, Freshservice and the likes)
+ Basic Unix/Linux, Windows, Database and Middleware troubleshooting, and analysis required.
+ Solid interpersonal, proactive, teamwork, communication and follow up skills (verbal and written) required with different levels of hierarchy.
+ Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high-pressure production environment.
+ Preferred candidates whose location is in close proximity to REPH office or satellite offices but will also consider candidates with backup power supply (able to power up laptop for 8-10h hours) and internet connection (~ 20-30 Mbps)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountabilities:
+ Responsible in working closely with All other teams across the Platform to lead in incident management in Production including Certification and Development environments to optimize performance and security on our infrastructure. Responsible for both maintaining site reliability and Service deployments of Business products. Facilitate service monitoring, application upgrades, building infrastructure enhancements, and managing ongoing tasks.
+ Create processes designed to measure system effectiveness and identify areas for improvement. Stay abreast of new technologies in the field and provide recommendations to organizational management on new solutions. Oversee the selection of orchestration tooling, as well as compliance audits and reporting. May be responsible for identifying, correcting, and enhancing important software tools. Seek ways to enhance systems operations, with a focus on automation and minimizing cost.
+ 24/7/365 Site Operations supporting New Lexis Platform Applications (Cloud and On-Premise) including upcoming Services and Project that will be migrated to NLP.
+ Primary on call for any New Lexis Platform related incidents (PROD, CERT and DEV Environments)
+ Service Restoration
+ Real-time and proactive monitoring of logs and application performance
+ System Administration and Operations in Production
+ Incident and Change Management, Service Catalog / Service Task Fulfillment
+ Responsible for Problem Management - Problem identification, predictability, prevention and detection that will help to improve Availability and Reliability of the application
+ Status Reporting
+ Build / Bake / Deployments and Releases in CERT and PROD Environment for New Lexis Platform Applications and Services in Minor, Major and Emergency Releases
+ Adaptable in fast phase changing environment and new technologies.
+ Responsible for installation, maintenance, security, performance and tuning of New Lexis Platform and related software and services.
+ Ensures close technical interchanges on Platform related issues with SRE, Application Developers, Shared Services and Operations personnel as necessary.
+ Recommends and aids in the definition of New Lexis Platform strategies, policies, standards, and procedures which are consistent with the Company mission.
+ Actively participates and often leads team meetings and activities.
+ Responsible for research, risk assessment, design and validation of emerging and/or improved infrastructure technologies and services related to New Lexis Platform management.
+ Follow security guidelines for the proper delegation of accounts and privileges.
+ Participate in Continuous Improvements initiatives using Lean Six Sigma methodologies
+ Actively participates in team meetings and activities.
+ Build a solid, positive relationship with development, peers, colleagues and vendors.
+ 3Rs - Respond, React, Resolve
+ Other duties as assigned.
Qualifications:
+ A bachelor's degree (Information Systems, Computer Science/Engineering)
+ Minimum 2-3 year experience in IT industry or related field
+ Must have an experience in supporting huge cloud infrastructure (numerous cloud-hosted applications and servers)
+ Knowledgeable in Cloud concepts and technologies (AWS, Kubernetes and Azure).
+ Familiar in Cloud application performance monitoring (Splunk, New Relic, Datadog and alike)
+ Knowledgeable in Continuous Integration / Continuous Delivery - CI/CD tools (Jenkins, Artifactory and alike)
+ Knowledge and understanding of basic Unix/Linux, Windows server operating systems
+ Understanding of basic JAVA middleware and web server concepts and technologies.
+ Knowledgeable in network concepts, configuration, and routing.
+ Knowledge and understanding of database concepts including basic troubleshooting, high availability, clustering and disaster recovery, including no-SQL database.
+ Knowledgeable with the management of virtual machines hosted on VMware ESX.
+ Knowledgeable in using IT Service Management systems (ServiceNow, Freshservice and the likes)
+ Basic Unix/Linux, Windows, Database and Middleware troubleshooting, and analysis required.
+ Solid interpersonal, proactive, teamwork, communication and follow up skills (verbal and written) required with different levels of hierarchy.
+ Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high-pressure production environment.
+ Preferred candidates whose location is in close proximity to REPH office or satellite offices but will also consider candidates with backup power supply (able to power up laptop for 8-10h hours) and internet connection (~ 20-30 Mbps)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
5
Cloud Systems Engineer
Manila, Metropolitan Manila
RELX INC
Posted 17 days ago
Job Viewed
Job Description
The Cloud Systems Engineer is accountable for the delivery of LexisNexis Legal & Professional services by supporting application portfolio and services within the New Lexis Platform. This includes Lexis+ AI US, Lexis US, Lexis+ US, Lexis+ Canada, Lexis+ UK, Lexis+ South Africa, Lexis+ APAC, gNS, Decisis and other cloud-based products. The Cloud Systems Engineer is primarily responsible in ensuring service availability, quality, performance and cost effectiveness.
Accountabilities:
+ Responsible in working closely with All other teams across the Platform to lead in incident management in Production including Certification and Development environments to optimize performance and security on our infrastructure. Responsible for both maintaining site reliability and Service deployments of Business products. Facilitate service monitoring, application upgrades, building infrastructure enhancements, and managing ongoing tasks.
+ Create processes designed to measure system effectiveness and identify areas for improvement. Stay abreast of new technologies in the field and provide recommendations to organizational management on new solutions. Oversee the selection of orchestration tooling, as well as compliance audits and reporting. May be responsible for identifying, correcting, and enhancing important software tools. Seek ways to enhance systems operations, with a focus on automation and minimizing cost.
+ 24/7/365 Site Operations supporting New Lexis Platform Applications (Cloud and On-Premise) including upcoming Services and Project that will be migrated to NLP.
+ Primary on call for any New Lexis Platform related incidents (PROD, CERT and DEV Environments)
+ Service Restoration
+ Real-time and proactive monitoring of logs and application performance
+ System Administration and Operations in Production
+ Incident and Change Management, Service Catalog / Service Task Fulfillment
+ Responsible for Problem Management - Problem identification, predictability, prevention and detection that will help to improve Availability and Reliability of the application
+ Status Reporting
+ Build / Bake / Deployments and Releases in CERT and PROD Environment for New Lexis Platform Applications and Services in Minor, Major and Emergency Releases
+ Adaptable in fast phase changing environment and new technologies.
+ Responsible for installation, maintenance, security, performance and tuning of New Lexis Platform and related software and services.
+ Ensures close technical interchanges on Platform related issues with SRE, Application Developers, Shared Services and Operations personnel as necessary.
+ Recommends and aids in the definition of New Lexis Platform strategies, policies, standards, and procedures which are consistent with the Company mission.
+ Actively participates and often leads team meetings and activities.
+ Responsible for research, risk assessment, design and validation of emerging and/or improved infrastructure technologies and services related to New Lexis Platform management.
+ Follow security guidelines for the proper delegation of accounts and privileges.
+ Participate in Continuous Improvements initiatives using Lean Six Sigma methodologies
+ Actively participates in team meetings and activities.
+ Build a solid, positive relationship with development, peers, colleagues and vendors.
+ 3Rs - Respond, React, Resolve
+ Other duties as assigned.
Qualifications:
+ A bachelor's degree (Information Systems, Computer Science/Engineering)
+ Minimum 2-3 year experience in IT industry or related field
+ Must have an experience in supporting huge cloud infrastructure (numerous cloud-hosted applications and servers)
+ Knowledgeable in Cloud concepts and technologies (AWS, Kubernetes and Azure).
+ Familiar in Cloud application performance monitoring (Splunk, New Relic, Datadog and alike)
+ Knowledgeable in Continuous Integration / Continuous Delivery - CI/CD tools (Jenkins, Artifactory and alike)
+ Knowledge and understanding of basic Unix/Linux, Windows server operating systems
+ Understanding of basic JAVA middleware and web server concepts and technologies.
+ Knowledgeable in network concepts, configuration, and routing.
+ Knowledge and understanding of database concepts including basic troubleshooting, high availability, clustering and disaster recovery, including no-SQL database.
+ Knowledgeable with the management of virtual machines hosted on VMware ESX.
+ Knowledgeable in using IT Service Management systems (ServiceNow, Freshservice and the likes)
+ Basic Unix/Linux, Windows, Database and Middleware troubleshooting, and analysis required.
+ Solid interpersonal, proactive, teamwork, communication and follow up skills (verbal and written) required with different levels of hierarchy.
+ Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high-pressure production environment.
+ Preferred candidates whose location is in close proximity to REPH office or satellite offices but will also consider candidates with backup power supply (able to power up laptop for 8-10h hours) and internet connection (~ 20-30 Mbps)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountabilities:
+ Responsible in working closely with All other teams across the Platform to lead in incident management in Production including Certification and Development environments to optimize performance and security on our infrastructure. Responsible for both maintaining site reliability and Service deployments of Business products. Facilitate service monitoring, application upgrades, building infrastructure enhancements, and managing ongoing tasks.
+ Create processes designed to measure system effectiveness and identify areas for improvement. Stay abreast of new technologies in the field and provide recommendations to organizational management on new solutions. Oversee the selection of orchestration tooling, as well as compliance audits and reporting. May be responsible for identifying, correcting, and enhancing important software tools. Seek ways to enhance systems operations, with a focus on automation and minimizing cost.
+ 24/7/365 Site Operations supporting New Lexis Platform Applications (Cloud and On-Premise) including upcoming Services and Project that will be migrated to NLP.
+ Primary on call for any New Lexis Platform related incidents (PROD, CERT and DEV Environments)
+ Service Restoration
+ Real-time and proactive monitoring of logs and application performance
+ System Administration and Operations in Production
+ Incident and Change Management, Service Catalog / Service Task Fulfillment
+ Responsible for Problem Management - Problem identification, predictability, prevention and detection that will help to improve Availability and Reliability of the application
+ Status Reporting
+ Build / Bake / Deployments and Releases in CERT and PROD Environment for New Lexis Platform Applications and Services in Minor, Major and Emergency Releases
+ Adaptable in fast phase changing environment and new technologies.
+ Responsible for installation, maintenance, security, performance and tuning of New Lexis Platform and related software and services.
+ Ensures close technical interchanges on Platform related issues with SRE, Application Developers, Shared Services and Operations personnel as necessary.
+ Recommends and aids in the definition of New Lexis Platform strategies, policies, standards, and procedures which are consistent with the Company mission.
+ Actively participates and often leads team meetings and activities.
+ Responsible for research, risk assessment, design and validation of emerging and/or improved infrastructure technologies and services related to New Lexis Platform management.
+ Follow security guidelines for the proper delegation of accounts and privileges.
+ Participate in Continuous Improvements initiatives using Lean Six Sigma methodologies
+ Actively participates in team meetings and activities.
+ Build a solid, positive relationship with development, peers, colleagues and vendors.
+ 3Rs - Respond, React, Resolve
+ Other duties as assigned.
Qualifications:
+ A bachelor's degree (Information Systems, Computer Science/Engineering)
+ Minimum 2-3 year experience in IT industry or related field
+ Must have an experience in supporting huge cloud infrastructure (numerous cloud-hosted applications and servers)
+ Knowledgeable in Cloud concepts and technologies (AWS, Kubernetes and Azure).
+ Familiar in Cloud application performance monitoring (Splunk, New Relic, Datadog and alike)
+ Knowledgeable in Continuous Integration / Continuous Delivery - CI/CD tools (Jenkins, Artifactory and alike)
+ Knowledge and understanding of basic Unix/Linux, Windows server operating systems
+ Understanding of basic JAVA middleware and web server concepts and technologies.
+ Knowledgeable in network concepts, configuration, and routing.
+ Knowledge and understanding of database concepts including basic troubleshooting, high availability, clustering and disaster recovery, including no-SQL database.
+ Knowledgeable with the management of virtual machines hosted on VMware ESX.
+ Knowledgeable in using IT Service Management systems (ServiceNow, Freshservice and the likes)
+ Basic Unix/Linux, Windows, Database and Middleware troubleshooting, and analysis required.
+ Solid interpersonal, proactive, teamwork, communication and follow up skills (verbal and written) required with different levels of hierarchy.
+ Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high-pressure production environment.
+ Preferred candidates whose location is in close proximity to REPH office or satellite offices but will also consider candidates with backup power supply (able to power up laptop for 8-10h hours) and internet connection (~ 20-30 Mbps)
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
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6
IT/Comms/Systems Engineer
Manila, Metropolitan Manila
Amentum
Posted 3 days ago
Job Viewed
Job Description
+ The position is needed to address the IT and Communications system requirements for the Philippines National Maritime Center under the Philippines Technical Refresh project
+ Responsibility:
+ Design and Integration: Oversee survey, development, configuration and integration of IT and Communications systems supporting C4ISR functions, ensuring interoperability with existing maritime command infrastructure
+ Network management: oversee design and manage implementation of secure, high-availability communication networks (LAN/WAN/Satellite) for real-time operations
+ Cybersecurity: Oversee assessment and implementation of cybersecurity standards and controls
+ Technical support: provide support for IT systems, communication equipment and operational procedures
+ Training and capacity building: support training of end-user personnel on systems, tools and best practices for sustained systems and operations
+ Stakeholder coordination: collaborate with stakeholders, end-user agencies, subcontractors and technical experts to align system development with operational requirements
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .
+ Responsibility:
+ Design and Integration: Oversee survey, development, configuration and integration of IT and Communications systems supporting C4ISR functions, ensuring interoperability with existing maritime command infrastructure
+ Network management: oversee design and manage implementation of secure, high-availability communication networks (LAN/WAN/Satellite) for real-time operations
+ Cybersecurity: Oversee assessment and implementation of cybersecurity standards and controls
+ Technical support: provide support for IT systems, communication equipment and operational procedures
+ Training and capacity building: support training of end-user personnel on systems, tools and best practices for sustained systems and operations
+ Stakeholder coordination: collaborate with stakeholders, end-user agencies, subcontractors and technical experts to align system development with operational requirements
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .
This advertiser has chosen not to accept applicants from your region.
7
Senior Endpoint Systems Engineer
TTEC
Posted 13 days ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Senior Endpoint Systems Engineer working hybrid as needed by the business in Novaliches Quezon City, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do**
As a Senior Endpoint Systems Engineer, you will provide technical leadership and strategic direction in the planning, execution, and support of endpoint engineering and operations. You will work closely with cross-functional teams to ensure the reliability, security, and performance of endpoint systems across the organization.
You'll report to the Director of Systems Software Engineering. You will be part of a high-performing team that values collaboration, innovation, and continuous improvement. In this role, you will lead by example-demonstrating deep technical expertise, mentoring peers, and driving initiatives that align with business and IT goals.
**During a Typical Day, You'll**
· Manage and support endpoint infrastructure for both onsite and remote users.
· Ensure high availability and reliability of systems through proactive monitoring and maintenance.
· Patch management and security remediation efforts across the environment.
· Implement system upgrades and enhancements in alignment with business needs.
· Analyze, design, and maintain software solutions that support endpoint operations.
· Troubleshoot and resolve system issues in a timely and efficient manner.
· Collaborate with IT Project Management to support new project launches and coordinate technical activities.
· Work closely with Technical Account Managers to meet endpoint solution requirements for project accounts.
· Coordinate with other IT teams to ensure seamless integration and operations.
· Develop and maintain technical documentation and project plans for key initiatives.
· Identify opportunities for automation and process improvement using scripting and management tools.
**What You Bring to the Role**
· Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent industry experience.
· Minimum 5 years of experience in systems engineering or a similar technical role.
· Strong hands-on experience with:
· Microsoft Endpoint Configuration Manager (MECM)
· Azure/Intune
· Cloud Virtual Desktop as a Service (DaaS)
· Group Policy Management
· Patch management and endpoint security
· Google Cloud management
· Intermediate PowerShell scripting skills for automation and system management.
· Proven expertise in Windows and server administration.
· Experience designing and deploying MECM infrastructure at scale.
· Understanding of IT architectures, emerging technologies, and industry best practices.
· Strong analytical and problem-solving skills with attention to detail.
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Hybrid
**Title:** _Senior Endpoint Systems Engineer_
**Location:** _PH-National Capital-Quezon City, Metro Manila_
**Requisition ID:** _046Y6_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!
**What You'll Do**
As a Senior Endpoint Systems Engineer, you will provide technical leadership and strategic direction in the planning, execution, and support of endpoint engineering and operations. You will work closely with cross-functional teams to ensure the reliability, security, and performance of endpoint systems across the organization.
You'll report to the Director of Systems Software Engineering. You will be part of a high-performing team that values collaboration, innovation, and continuous improvement. In this role, you will lead by example-demonstrating deep technical expertise, mentoring peers, and driving initiatives that align with business and IT goals.
**During a Typical Day, You'll**
· Manage and support endpoint infrastructure for both onsite and remote users.
· Ensure high availability and reliability of systems through proactive monitoring and maintenance.
· Patch management and security remediation efforts across the environment.
· Implement system upgrades and enhancements in alignment with business needs.
· Analyze, design, and maintain software solutions that support endpoint operations.
· Troubleshoot and resolve system issues in a timely and efficient manner.
· Collaborate with IT Project Management to support new project launches and coordinate technical activities.
· Work closely with Technical Account Managers to meet endpoint solution requirements for project accounts.
· Coordinate with other IT teams to ensure seamless integration and operations.
· Develop and maintain technical documentation and project plans for key initiatives.
· Identify opportunities for automation and process improvement using scripting and management tools.
**What You Bring to the Role**
· Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent industry experience.
· Minimum 5 years of experience in systems engineering or a similar technical role.
· Strong hands-on experience with:
· Microsoft Endpoint Configuration Manager (MECM)
· Azure/Intune
· Cloud Virtual Desktop as a Service (DaaS)
· Group Policy Management
· Patch management and endpoint security
· Google Cloud management
· Intermediate PowerShell scripting skills for automation and system management.
· Proven expertise in Windows and server administration.
· Experience designing and deploying MECM infrastructure at scale.
· Understanding of IT architectures, emerging technologies, and industry best practices.
· Strong analytical and problem-solving skills with attention to detail.
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Hybrid
**Title:** _Senior Endpoint Systems Engineer_
**Location:** _PH-National Capital-Quezon City, Metro Manila_
**Requisition ID:** _046Y6_
This advertiser has chosen not to accept applicants from your region.
8
Senior Systems Engineer for Authentication Systems
Muntinlupa, National Capital Region
Boehringer Ingelheim
Posted 25 days ago
Job Viewed
Job Description
**The Position**
Join our Cyber Security team as Senior Systems Engineer for Authentication Systems, where your expertise and technological skills will shine. We are looking for an authentication engineer, someone who will rise in a team-oriented environment.
In this role, you will have the opportunity to work on the operational activities of several systems providing authentication, each supporting different use-cases in the authentication space. You will be at the heart of the action, supporting innovative technology solutions, work in projects, keep the system in a compliant state, and assisting our customers with their implementations. Imagine a world where you can use your tech-savvy skills to make the world more secure. You will be working on the regular task to keep our authentication infrastructure up to date. Our technology is based on Active Directory, Entra ID and Microsoft Certificate Services.
This is more than just a job - it's an exciting journey where challenges meet opportunities, are you ready to make a significant impact?
**Duties and Responsibilities:**
+ Step into the role of a Senior Systems Engineer, where you will have the opportunity to manage Active Directory services with your skills.
+ You will be implementing, configuring, and maintaining Entra ID, ensuring our systems run smoothly and efficiently.
+ Moreover, you will take the reins in managing the complex components of Public Key Infrastructure (PKI), including certificates, encryption, and digital signatures.
+ Your expertise will be crucial to troubleshoot and resolve incidents, bringing efficiency to our operations.
+ You will be at the forefront, ensuring compliance of our systems and data.
**Requirements:**
+ Bachelor's degree or apprenticeship in computer science, Information Technology, or comparable long term experience
+ Interest in Active Directory administration and troubleshooting in a multi-forest / multi-domain environment
+ Knowledge of Entra ID, PKI infrastructure, certificate management, and encryption
+ Excellent problem-solving skills and attention to detail
+ Certifications such as MCSE, CISSP, or CCNA are a plus
+ Fluent communication skills in English
**Click here ( to know what it looks like working at Boehringer Ingelheim Business Services Philippines Inc.**
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Join our Cyber Security team as Senior Systems Engineer for Authentication Systems, where your expertise and technological skills will shine. We are looking for an authentication engineer, someone who will rise in a team-oriented environment.
In this role, you will have the opportunity to work on the operational activities of several systems providing authentication, each supporting different use-cases in the authentication space. You will be at the heart of the action, supporting innovative technology solutions, work in projects, keep the system in a compliant state, and assisting our customers with their implementations. Imagine a world where you can use your tech-savvy skills to make the world more secure. You will be working on the regular task to keep our authentication infrastructure up to date. Our technology is based on Active Directory, Entra ID and Microsoft Certificate Services.
This is more than just a job - it's an exciting journey where challenges meet opportunities, are you ready to make a significant impact?
**Duties and Responsibilities:**
+ Step into the role of a Senior Systems Engineer, where you will have the opportunity to manage Active Directory services with your skills.
+ You will be implementing, configuring, and maintaining Entra ID, ensuring our systems run smoothly and efficiently.
+ Moreover, you will take the reins in managing the complex components of Public Key Infrastructure (PKI), including certificates, encryption, and digital signatures.
+ Your expertise will be crucial to troubleshoot and resolve incidents, bringing efficiency to our operations.
+ You will be at the forefront, ensuring compliance of our systems and data.
**Requirements:**
+ Bachelor's degree or apprenticeship in computer science, Information Technology, or comparable long term experience
+ Interest in Active Directory administration and troubleshooting in a multi-forest / multi-domain environment
+ Knowledge of Entra ID, PKI infrastructure, certificate management, and encryption
+ Excellent problem-solving skills and attention to detail
+ Certifications such as MCSE, CISSP, or CCNA are a plus
+ Fluent communication skills in English
**Click here ( to know what it looks like working at Boehringer Ingelheim Business Services Philippines Inc.**
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
9