1,367 System Support jobs in the Philippines

• Bachelor's degree in computer science, engineering, computer information science, information technology, or a related field.
• Open for fresh graduates but proven experience in related fields is an advantage.
• Sound technical knowledge.
• Computer literate and proficient in SQL database management systems.
• The ability to multitask effectively.
• The ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Exceptional communication and customer service skills.

Note: Residence of Muntinlupa, Sto.Tomas Batangas, and Imus

Team Leadership:

• Supervise and lead a team of IT professionals, providing guidance, support, and fostering a collaborative work environment.
• Conduct regular performance assessments and encourage continuous skill development.

Monitoring Tools Implementation:

• Implementation and configuration of monitoring tools to ensure comprehensive coverage of the systems.
• Collaborate with vendors and internal teams to evaluate and select appropriate monitoring solutions.
• Manage and maintain IT monitoring system service.

Incident and Problem Management:

• Real-time monitoring and analysis of IT systems, identifying and responding to incidents promptly.
• Implement effective incident response procedures to minimize downtime.

Performance Analysis and Optimization:

• Analyze performance metrics and trends to identify areas for optimization and improvement.
• Collaborate with other IT departments to implement changes that enhance system performance.

Alert Management:

• Manage and refine alerting mechanisms to ensure timely notification of potential issues.
• Develop and implement escalation procedures for critical alerts.

Collaboration with IT Security:

• Collaborate with the IT security team to align monitoring efforts with security policies and objectives.
• Implement monitoring strategies to detect and respond to security incidents.

Problem Solving:

• Track and resolve system issues, ensuring stable system operation, and take preventive measures to reduce future problems.

Documentation:

• Write technical documents, including system specifications, user manuals, and training materials, to ensure a thorough understanding of the system by the team.
• Any other task or responsibilities from the immediate supervisor.

JOB SPECIFICATION:

Education - related to IT

Work Experience - At least 3 years of experience in IT industry

Knowledge, Skills, Abilities - Technical operation

Physical Demand - Minimal physical activities

Performance Expectations - Satisfactory level of work

Job Type: Full-time

Work Location: In person

DUTIES AND RESPONSIBILITIES:

Account Management

• Create, modify, and disable user accounts in internal systems (e.g., HRIS, ERP, Active Directory)

• Ensure timely provisioning and deprovisioning aligned with onboarding/offboarding processes Data Maintenance

• Update employee records, roles, and system permissions as requested

• Ensure accuracy and consistency across internal platforms Ticket Handling

• Respond to and resolve support tickets related to account access, data corrections, and system issues

• Document actions taken and escalate complex issues when necessary Security & Compliance

• Follow access control policies and ensure proper authorization for account changes

• Maintain confidentiality and integrity of user data Collaboration

• Coordinate with HR, IT, SysAd and NetAd and department leads to validate requests and ensure proper access levels

• Communicate clearly with users regarding ticket status and resolution

JOB SPECIFICATIONS:

• Education bachelor's degree in information technology, Computer Science, or a related field
• Experience 0–1 year in IT support, helpdesk, or system administration; internship or academic project experience is a plus
• Technical Skills Basic familiarity with:
• Internal systems (e.g., HRIS, ERP) Active Directory or user account management
• Ticketing platforms (e.g., Jira, ServiceNow)
• Microsoft Office and Windows OS | Soft Skills: Detail-oriented, responsive, strong communication skills, confidentiality awareness, willingness to learn.
• Work Environment | Office-based Tools Used | Ticketing systems, internal databases, remote desktop tools, basic reporting platforms

Company Description

Agrius IT is a trusted provider of Third-Party Maintenance (TPM) services, specializing in comprehensive support for data center infrastructure, including servers, storage, and networking equipment. With a focus on cost optimization and sustainable IT practices, we offer 24/7 technical support, diverse Service Level Agreements (SLAs), and a vast inventory of spare parts. Our Multi-Vendor Support (MVS) capability ensures seamless IT operations and extends the life of EOL and EOSL hardware without relying on OEM warranties. With a global presence, Agrius IT empowers IT departments with streamlined solutions for their infrastructure needs.

Role Description

This is a full-time on-site role for a System Engineer located in Manila. The System Engineer will be responsible for maintaining and engineering systems, troubleshooting and providing technical support, and performing system administration tasks. The role includes designing systems to meet client needs and ensuring the seamless operation of IT infrastructure.

Qualifications

• Proficiency in Systems Engineering and Systems Design
• Strong Troubleshooting and Technical Support skills
• Experience in System Administration tasks
• Excellent problem-solving abilities and attention to detail
• Effective communication skills and ability to work in a team
• Experience with IT lifecycle extension and IT recycling solutions is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

About Umbra Digital:

Umbra Digital is a leading Digital Transformation Company specializing in innovative solutions across various industries. Our goal is to help businesses harness the potential of digital technologies. Our team is committed to excellence, striving to provide unparalleled results for our clients.

Job Summary:

The Support Developer acts as the bridge between the customer support team and the development team. They troubleshoot, resolve, and prevent technical issues in the software product, ensuring clients and internal teams experience minimal disruptions. This role requires a mix of technical expertise, problem-solving skills, and excellent communication.

Job Description:

● Provide technical support to users by resolving issues reported through the ticketing system.

● Diagnose and troubleshoot software and hardware issues, escalating complex problems to the appropriate teams when necessary.

● Assist users with software installation, configuration, and troubleshooting.

● Document support activities, including issue resolution steps and user interactions.

● Communicate effectively with users to ensure timely and satisfactory resolution of issues.

● Collaborate with developers and other technical teams to identify and address recurring issues.

● Stay updated on product features, updates, and troubleshooting techniques.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proficiency in the company's technology stack.
• Strong problem-solving and debugging skills.
• Understanding of software development lifecycle and version control systems (e.g., Git).
• Ability to work under pressure and manage multiple issues simultaneously.
• Excellent communication skills, both written and verbal.

Preferred Skills:

• Experience in customer-facing technical roles.
• Familiarity with support ticketing systems.
• Knowledge of databases, APIs, and cloud services.
• Exposure to DevOps or system administration tasks.

Job Type: Full-time | Permanent

Year(s) of Experience: 1 Year

Salary: Php20,000.00 – Php25,000.00 per month

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

• Health insurance
• Pay raise
• Work from home

Work Location: Remote

Your role in the Team

As an Oracle Finance System Support, you will join our international team and use your skills and experience to help design, implement and manage the systems and processes for Finance functions. You will work as lead system support in Manila, we are looking for someone who is talented and focused on results.

You are expected to have strong presence and provide your point of view clearly and convincingly to other stakeholders. You must be comfortable working independently, dealing with ambiguity, be organized and possess effective interpersonal skills to successfully partner with the cross functional teams. Your ability to influence, communicate and drive change and value to the business will be critical.

What you will be doing:

• Tech and Process Advisor:
  Engage in business discussions, offering expert insights from a finance perspective to ensure technology and processes align with user needs.
• Solution Designer:
  Assist in developing and configuring solutions that adapt smoothly to upstream system changes.
• Testing Support:
  Actively participate in testing, ensuring the full solution functions seamlessly across finance systems.
• System Evaluator:
  Continuously assess and enhance finance systems and processes across various functions to drive efficiency.
• Impact Assessor:
  Evaluate and document the effects of upstream changes on finance systems and reports, working closely with tech and business teams for smooth implementation.
• Communication Facilitator:
  Serve as a key liaison between business and tech, resolving issues by analyzing and addressing software or technical problems.
• Continuous Learner:
  Expand knowledge in Oracle ERP and EPM solutions
• System Maintenance:
  Assist in setting up and maintaining financial systems that enhance business operations while ensuring high satisfaction levels.

Who we are looking for:

• Finance System Expert:
  minimum 5 years of experience managing finance system projects and operations, specifically Oracle ERP systems. Proven track record in executing strategic initiatives and delivering transformational results
• Risk & Control:
  Have good understanding of risk and controls related to finance processes and systems
• Stakeholder Management:
  Skilled in managing and influencing stakeholders, ensuring alignment and successful project outcomes
• Educational Background:
  Holds a Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification
• Vendor Management:
  Comfortable in getting the best out of the vendor while maintaining a great relationship
• Project Management:
  Experienced in leading projects and initiatives across Product, Tech, and Business teams, ensuring successful collaboration and execution.
• Analytical and Problem-Solving Skills:
  Highly numerate with strong analytical abilities, problem-solving skills, and change management expertise. Known for thinking outside the box and making sound judgment calls.
• Detail-Oriented:
  Detail-oriented, self-motivated, and committed to continuous improvement. Quick learner with the ability to ask the right questions to drive speed and accuracy.
• Communication and Organizational Skills:
  Excellent written and verbal communication skills, along with strong organizational and planning abilities. Solid interpersonal skills enhance team collaboration.
• Dependable and Results-Oriented: H
  ighly dependable with a strong sense of urgency and results orientation. Demonstrates strong business acumen and a commitment to achieving goals

What we offer:

Our roles offer more than just a job, you'll become part of the evoke family We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

•
Financial:
Competitive salary and bonus schemes.

•
Hybrid working:
Our employees can work from home up to 40% of the time with 60% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up

•
Paid Time Off (Service incentive leave):
You'll be entitled to 30 days leave on an annual basis, and an extra day for your birthday.

•
Healthcare and Wellness:
Tools and services to help support your well-being, including support with mental health and financial education.

More about evoke

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green,
evoke
is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business. There couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers. That's the future. That's
evoke
.

At
evoke
, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

Apply

At
evoke
, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the
evoke
Family

Job Qualifications:

• Graduate of Electronics Computer Engineering or Information Technology or Accounting Technology
• With years of experience supporting complex workflow driven IT Systems
• With documented experience in one or more of the following types of systems; ERP, Web Based Transactional , Supply Chain, and Financial
• Experience providing user support

Skills:

• Excellent written and verbal communication and interpersonal skills with proven ability to understand customer needs and provide guidance to standard processes
• Experience with automation tools and frameworks
• Knowledge of database management systems
• Experience with designing, implementing, and maintaining automated systems and processes
• Problem-solving skills
• Attention to detail
• Adaptability
• Project Management Skills

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person

Team Leadership:

• Supervise and lead a team of IT professionals, providing guidance, support, and fostering a collaborative work environment.
• Conduct regular performance assessments and encourage continuous skill development.

Monitoring Tools Implementation:

• Implementation and configuration of monitoring tools to ensure comprehensive coverage of the systems.
• Collaborate with vendors and internal teams to evaluate and select appropriate monitoring solutions.
• Manage and maintain IT monitoring system service.

Incident and Problem Management:

• Real-time monitoring and analysis of IT systems, identifying and responding to incidents promptly.
• Implement effective incident response procedures to minimize downtime.

Performance Analysis and Optimization:

• Analyze performance metrics and trends to identify areas for optimization and improvement.
• Collaborate with other IT departments to implement changes that enhance system performance.

Alert Management:

• Manage and refine alerting mechanisms to ensure timely notification of potential issues.
• Develop and implement escalation procedures for critical alerts.

Collaboration with IT Security:

• Collaborate with the IT security team to align monitoring efforts with security policies and objectives.
• Implement monitoring strategies to detect and respond to security incidents.

Problem Solving:

• Track and resolve system issues, ensuring stable system operation, and take preventive measures to reduce future problems.

Documentation:

• Write technical documents, including system specifications, user manuals, and training materials, to ensure a thorough understanding of the system by the team.
• Any other task or responsibilities from the immediate supervisor.

JOB SPECIFICATION:

Education - related to IT

Work Experience - At least 3 years of experience in IT industry

Knowledge, Skills, Abilities - Technical operation

Physical Demand - Minimal physical activities

Performance Expectations - Satisfactory level of work

About the role

Styrotech Corporation is seeking a dedicated System Support Assistant to join our growing team in Meycauayan City Bulacan. This is a full-time position where you will serve as a key point of contact between end users and IT, ensuring efficient operation and optimal user experience with software and systems.

What you'll be doing

• Provide first and second level support for system issues across the organization.
• Analyze and resolve user-reported issues related to operating systems, applications and other system of the company.
• Monitor and maintain system performance, backups and scheduled tasks.
• Support enterprise applications, databases, and systems (i.e. ERP, CRM, Microsoft 365).
• Log and manage support tickets through IT service management systems.
• Document technical issues and resolutions in the knowledge base.
• Assist in user account creation, permissions, and system access requests.
• Work closely with system administrators and developers to escalate and resolve complex issues.
• Participate in system upgrades, testing, and deployment activities.
• Ensure compliance with IT policies, procedures, and security best practices.

What we're looking for

• Bachelor's degree in Information Technology, Computer Science or a related field.
• At least one (1) year of experience in IT support or systems analyst role.
• Strong Business Acumen and communication skills

About us

The company is one of the leading manufacturers of full line disposable products for a wide range of industries. With a strong focus on delivering high-quality products and services, we have established a reputation for excellence and a commitment to the success of our clients. Our talented team of professionals is dedicated to driving innovation and creating a positive impact in the communities we serve.

Apply now for this exciting opportunity