83 Supportive Options jobs in the Philippines

Job Type: Casual

Location: Northern Metro

Job Category: Community Services and Development

About Novita
Novita nurtures ambition of every size and shape, for a career that grows with you, in a team that supports you.

Novita is South Australia's most established provider of therapy, assistive technology, community programs and community living services for people with disabilities and we're evolving every day.

Novita brings you the benefits of structure along with the freedom to grow within an environment that's big, but personal. We equip you with the tools to thrive as the whole person you are, embracing whatever makes you tick, so you can reach your true potential. Our leaders remain by your side, respectful of your autonomy, because they care about you accomplishing your professional goals. And the sheer variety of Novita's offerings means opportunities to take your career where you want it to go.

Work at a place that supports you to achieve your best, so you can support others to achieve theirs.

Job Description
About You
You are a compassionate and skilled professional with demonstrated experience supporting people with disability. You bring strong communication skills, a collaborative mindset, and a commitment to person-centred care. You understand the importance of dignity, independence, and inclusion, and you're confident in delivering high-quality support across a range of environments.

About The Role
We have multiple Casual positions available, in our supported independent living accommodation, located across the North Eastern suburbs. A wide range of shifts are available, including weekdays, weekends, overnight shifts and 24/7 rosters.

As a Support Worker, You Will Be Working With Our Clients To Promote Independence, Skill Development And Community Engagement Through a Person-centered Approach. You'll Be

• Delivering tailored support to individuals with low to high-level needs, based on training and program outcomes
• Assisting with daily living activities such as personal care, medication, cooking, cleaning, appointments, and recreational outings
• Promoting community inclusion and helping clients build meaningful relationships and interests
• Monitoring and supporting individual program plans and report outcomes
• Safely assisting with mobility and physical support needs

Desired Skills And Experience
Knowledge, skills and experience
To succeed in this role, you'll bring a strong foundation of practical experience, relevant qualifications, and a genuine commitment to supporting people living with disability.

• Minimum Certificate III in Disability or equivalent
• A current driver's license (minimum P2 required)
• Current First Aid Certificate with CPR
• NDIS Worker Screening Check
• Willingness to complete all mandatory training requirements
• Experience supporting clients of all ages in varied settings
• Ability to work independently and within a multidisciplinary team
• Strong communication and interpersonal skills
• Knowledge of National Disability Standards and safeguarding practices
• Confidence using Microsoft Office and maintaining accurate records
• Familiarity with behaviour support strategies and health needs

We're serious about safeguarding our clients. If you don't have a current NDIS Worker Check and SA Working with Children Check, we'll let you know how to obtain these prior to starting work with us.

Why join Novita?
At Novita, you'll be part of a passionate team making a real difference in the lives of people with disability. We offer a supportive environment, diverse programs, and genuine opportunities for career growth.

• Variety of shifts to suit your lifestyle
• Start casual and grow your career with potential opportunities for permanent work and long-term career development
• Supportive team culture with a strong values-driven approach

You'll Also Enjoy a Range Of Other Benefits

• Hourly rate paid in accordance with the SCHADS Award and 12% superannuation
• Shift variation and flexibility
• Mandatory training and professional development provided
• Further maximise your take home pay with additional salary packaging benefits

Apply Now
For a confidential conversation before applying, contact Rahul Singh on

We are looking to undertake interviews as applications are submitted. So, don't delay if you are wanting to join our team
Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.
Potentially successful candidates will be required to complete background checks prior to confirmation of employment.
Work at a place that supports you to achieve your best so you can support others to achieve theirs.
Achieve your amazing at Novita.

Job Type: Casual

Location: Northern Metro

Job Category: Community Services and Development

About Novita
Novita nurtures ambition of every size and shape, for a career that grows with you, in a team that supports you.

Novita is South Australia's most established provider of therapy, assistive technology, community programs and community living services for people with disabilities and we're evolving every day.

Novita brings you the benefits of structure along with the freedom to grow within an environment that's big, but personal. We equip you with the tools to thrive as the whole person you are, embracing whatever makes you tick, so you can reach your true potential. Our leaders remain by your side, respectful of your autonomy, because they care about you accomplishing your professional goals. And the sheer variety of Novita's offerings means opportunities to take your career where you want it to go.

Work at a place that supports you to achieve your best, so you can support others to achieve theirs.

Job Description
About You
You are a compassionate and skilled professional with demonstrated experience supporting people with disability. You bring strong communication skills, a collaborative mindset, and a commitment to person-centred care. You understand the importance of dignity, independence, and inclusion, and you're confident in delivering high-quality support across a range of environments.

About The Role
We have multiple Casual positions available, in our supported independent living accommodation, located across the North and Northeastern suburbs. A wide range of shifts are available, including weekdays, weekends, overnight shifts and 24/7 rosters.

As a Support Worker, You Will Be Working With Our Clients To Promote Independence, Skill Development And Community Engagement Through a Person-centered Approach. You'll Be

• Delivering tailored support to individuals with low to high-level needs, based on training and program outcomes
• Assisting with daily living activities such as personal care, medication, cooking, cleaning, appointments, and recreational outings
• Promoting community inclusion and helping clients build meaningful relationships and interests
• Monitoring and supporting individual program plans and report outcomes
• Safely assisting with mobility and physical support needs

Desired Skills And Experience
Knowledge, skills and experience
To succeed in this role, you'll bring a strong foundation of practical experience, relevant qualifications, and a genuine commitment to supporting people living with disability.

• Minimum Certificate III in Disability or equivalent
• A current driver's license (minimum P2 required)
• Current First Aid Certificate with CPR
• NDIS Worker Screening Check
• Willingness to complete all mandatory training requirements
• Experience supporting clients of all ages in varied settings
• Ability to work independently and within a multidisciplinary team
• Strong communication and interpersonal skills
• Knowledge of National Disability Standards and safeguarding practices
• Confidence using Microsoft Office and maintaining accurate records
• Familiarity with behaviour support strategies and health needs

We're serious about safeguarding our clients. If you don't have a current NDIS Worker Check and SA Working with Children Check, we'll let you know how to obtain these prior to starting work with us.

Why join Novita?
At Novita, you'll be part of a passionate team making a real difference in the lives of people with disability. We offer a supportive environment, diverse programs, and genuine opportunities for career growth.

• Variety of shifts to suit your lifestyle
• Start casual and grow your career with potential opportunities for permanent work and long-term career development
• Supportive team culture with a strong values-driven approach

You'll Also Enjoy a Range Of Other Benefits

• Hourly rate paid in accordance with the SCHADS Award and 12% superannuation
• Shift variation and flexibility
• Mandatory training and professional development provided
• Further maximise your take home pay with additional salary packaging benefits

Apply Now
For a confidential conversation before applying, contact Rahul Singh on

We are looking to undertake interviews as applications are submitted. So, don't delay if you are wanting to join our team
Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.
Potentially successful candidates will be required to complete background checks prior to confirmation of employment.
Work at a place that supports you to achieve your best so you can support others to achieve theirs.
Achieve your amazing at Novita.

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

Are you passionate about Cybersecurity and interested in the future of online Support and self-service through platformsliketheSophos Community,Reddit, and YouTube?

Sophos is looking for passionate and highly motivated candidates for the Community Support Engineer role.

As a Community Support Engineer, you will have the opportunity to proactively support our customers by engaging usersonline and producing valuable self-service support content.

An expertin the Sophos'voice',you are a Support brand ambassador for Sophos, conveying the company's values and personality through our online communications,including timely responses to posts and comments.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Job Requirements:

• Experience in sales and/or marketing
• Proven ability to manage multiple priorities/projects
• Proficient in graphic design tools like Canva, an advantage
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Responsibilities:

Booking Management

• Facilitate end-to-end booking cycle from taking bookings from clients/students, understanding what each booking is meant to achieve and if the booking actually achieved the objective; matching the best tutor for the booking
• Answer client/student enquiries about bookings or specific products, advise client/student on suitable tutors whose characteristics better meet the products' goal and client/student needs
• Audit invoice and other tutor payment records for assigned case group ; maintain and audit invoice records of students

Sales & Marketing

• Write content for product's marketing materials, and do basic design work (brochure, poster, etc)
• Support marketing efforts to promote products and services with the goal of growing monthly sales
• Create and execute social media marketing strategies, including but not limited to content planning, posting, and engagement on platforms such as Facebook, YouTube, Instagram, and TikTok

Other tasks relevant to bookings and sales marketing may be assigned as needed

Terms & Conditions

Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO

Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B

Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

Contract length & type: one (1) year renewable overseas contract, independent contractor

About VIPTutors

VIPTutors was launched in 2019 out of City Launch Lab in London with the mission to empower the education industry by providing education firms with an online platform for on-demand tutor sourcing and collaboration tools. Education organisations can use VIPTutors to launch new courses, save costs and improve student satisfaction with best-in-class tutors.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Work Location: Remote

Job Requirements:

• Proficiency in remote work tools similar with Cliq, Google Suite, chatGPT, Outlook, Bluemail, Canva etc
• Relevant experience in social media/digital marketing
• Proven ability to manage multiple priorities/projects
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Terms & Conditions

• Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO
• Payment: starting offer up to 28k ; payment increase to 30k on third month
• Work Hours: Rotating schedule based on business demands 9AM-10PM, weekday off
• Contract length & type: one (1) year renewable overseas contract, independent contractor

Job Types: Full-time, Fresh graduate

Pay: Php28, Php30,000.00 per month

Benefits:

• Pay raise
• Work from home

Application Question(s):

• When can you start a new job?

Experience:

• Social Media Marketing: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: Remote

• Work for an iconic brand in a truly global environment
• Inventors of Brand Power - the most powerful, iconic TV ad platform driving brand sales
• Creators of Home Tester Club - the world's largest digital community of shoppers delivering social proof content
• 3 days remote per week

The Role

We're on the hunt for a talented and enthusiastic individual to support the rapid growth of our online Home Tester Club community around the world.

Home Tester Club is a technology platform that allows consumers to rate, review and try products from leading FMCG companies and then amplifies that consumer feedback in a variety of ways. It is a truly global platform in the ratings and review space with nearly 5.5 million members globally.

The Community Support Assistant is a junior, entry-level position focused on managing member inquiries, moderating user-generated content, and helping identify fraudulent activity within the community. You will be part of a small global team (2–3 people) supporting millions of members globally, working alongside our Home Tester Club teams in multiple regions.

No previous work experience is required—we're looking for someone who is organized, proactive, and has strong attention to detail. Full training will be provided.

The Brand Power Company

The Brand Power Company (a WPP company) is the world's leading provider of endorsement advertising platforms across television, digital and social. We're big fans of authenticity. Not just in the solutions we provide clients globally, but in the people we welcome to our team. Genuine team players up for collaborating, creating and celebrating awesome results for our business.

We know passion beats pretense and that it's the down-to-earth who best step up to any challenge. We champion diversity. We collaborate across thirteen offices worldwide. We're expanding into new markets. We champion flexibility.

With more than 100,000 staff based in 110 different countries, WPP is the world's largest creative transformation company and is home to some of the biggest communications, advertising and media agencies, including Ogilvy, GroupM, Grey and Wavemaker. A career with The Brand Power Company opens up endless opportunities to learn and grow within a powerful network of WPP brands.

Key Responsibilities

• Support Ticket Management
• Respond to all general member inquiries via our support system and market-specific inboxes.
• Troubleshoot and resolve issues such as login problems, profile glitches, or platform questions.
• Monitor inquiry trends and escalate recurring campaign-related issues to the appropriate internal team.
• Fraud Monitoring & Member Status Management
• Identify and review potentially fraudulent member activity across all markets.
• Assess risk levels and take appropriate action in line with internal guidelines (e.g. issuing warnings or restricting access).
• Conduct periodic follow-ups to confirm whether previously flagged members should remain restricted or be reinstated, or permanently suspended.
• User-Generated Content (UGC) Moderation
• Manually review and approve photo and video content submitted by members.
• Apply quality ranking criteria to ensure only appropriate and useful content is published.

What you can do is more important to us than what you have done previously.

We value an open mind, a desire to succeed, and good old-fashioned hard work over a laundry list of skills. If you think you have what it takes but don't tick every box, then we absolutely encourage you to give us a shot. We'd love to meet and get to know the real you, as well as see what else is in your toolbox.

Our Qualifications and Experience Wishlist

• Fluent in English (written & verbal); open to using AI tools for translation when reviewing content from non-English markets
• Highly organized with the ability to manage multiple inboxes and workflows
• Detail-oriented and can notice inconsistencies and red flags quickly
• Comfortable with repetitive tasks at times
• Proactive communicator who is not afraid to ask questions
• Excellent written and verbal communication skills are essential
• Initiative, drive, common sense, creative flair, and flexibility essential
• Must have the legal right to work in the country this role is based in

And the nice to haves:

• Multilingual is an asset (please indicate if you fluently speak any languages besides English)
• Experience with customer support tools or moderation platforms
• Familiarity with online communities or social media platforms
• Interest in consumer products, e-commerce, or digital platforms

Features our Benefits SELL

• Hybrid work model from home/office (e.g. 2 days at the office, 3 days from home)
• Entry-level friendly - full training provided
• Base salary of 23, ,000 PHP/month
• Leave entitlements
• 6 month contract with an global opportunities
• Be part of a global community that helps share real-world decisions

We're big fans of authentic

Diversity and inclusion is fundamental to who we are, and what has always made us tick. We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity and/or expression, lifestyle, age, educational background, national origin, religion or physical ability. We believe treating everyone with authenticity and respect simply gives us the best chance of delivering success.

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About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

Are you passionate about Cybersecurity and interested in the future of online Support and self-service through platformsliketheSophos Community,Reddit, and YouTube?

Sophos is looking for passionate and highly motivated candidates for the Community Support Engineer role.

As a Community Support Engineer, you will have the opportunity to proactively support our customers by engaging usersonline and producing valuable self-service support content.

An expertin the Sophos'voice',you are a Support brand ambassador for Sophos, conveying the company's values and personality through our online communications,including timely responses to posts and comments.

Main Duties

•    Act as a Sophos Ambassador to build and develop the Sophos Community and provide an excellent online customer support experience
•    Deflect support cases by proactively resolving customer queries that arrive on the online platforms such as the Sophos Community, Reddit, and Twitter
•    Monitor and expedite the escalation of user issues that are reported online
•    Amplify urgent Sophos Support product advisories and latest version releases through social media
•    Act as a technical contact for Sophos Techvids to help produce informative and engaging how-to & trouble shooting guides and videos
•    Actively review,moderate,and verify community content to ensure technical accuracy and quality
•    Collect, assess, and relay valuable user feedback and suggestions to Sophos stakeholders to drive product & documentation improvement
•    Effectively cross-collaborate with various internal Sophos teams to resolve complex issuesSkills & Experience

• Effective verbal and written communicator
• Exceptional interpersonal skills
•    Organized self-starterthatis accountable and responsible for their work
•    Strong technical knowledge and understanding of IT security concepts,including antivirus, networking and encryption technologies
•    Excellent verbal and written communication skills that inspire confidence when helping customers troubleshoot their issues
•    Advanced computer skills including but not limited to:ActiveDirectory, SQL, Networking,Microsoft Exchange, VMWare,Linux/Unix, Mac,Microsoft Windows,WindowsServer Administration,including Domain Controllers,ActiveDirectory, IIS and SQL
•    Thorough knowledge and understanding of the following concepts: Security, Cloud, Dataprotection, Encryption, Malware, Spyware, Cyber Security,Firewalls, Antivirus and Disaster Recovery
•    Experience with installation, configuration and trouble shooting of Windows Desktop and Server operating systems
•    Experience with the remediation of malware/viruses/Trojans
•    Experienceof installation and configuration of MacOS, UNIX or Netware
•    Experience with Virtualization (MS SystemCenter Virtual MachineMangerand/or VMWARE)
•    Knowledge and understanding of the online Sophos Community platformand experience with the various social media platforms (Reddit&Twitter)

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Job Requirements:

• Minimum 1 year experience in sales and/or marketing
• Proven ability to manage multiple priorities/projects
• Experience in social media marketing
• Proficient in graphic design tools like Canva, an advantage
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Terms & Conditions

Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO

Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B

Role Levels: Level 1 Associate for B2B clients ; Level 2 Senior Staff for B2B ; Level 3 Case Manager for ASL ; Level 4 Senior Case Manager for ASL ; Level 5 Product Manager ; Level 6 Team Leader

Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

Contract length & type: one (1) year renewable overseas contract, independent contractor

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Work Location: Remote

Freedom to Work, Power to Grow – Gig with Us

About the Role:

We are seeking enthusiastic
Entry-Level Customer Support
to provide support for
Printers
. This role is ideal for individuals starting their career in technical support, troubleshooting, and customer service. As a gig worker, you will assist customers with printer installation, setup, and resolving basic technical issues.

Key Responsibilities:

• Assist customers with
  printer installation, configuration, and setup
  (wired & wireless).
• Provide
  basic troubleshooting
  for common printer issues (paper jams, connectivity, driver installation, ink/toner replacement, print quality issues).
• Guide users on
  software/driver downloads and updates
  .
• Support customers in connecting HP printers with PCs, laptops, and mobile devices.
• Escalate complex technical problems to senior experts or support teams.
• Maintain accurate records of customer interactions and solutions provided.
• Experienced in web-based troubleshooting.
• Robust and proven verbal and especially written communication and comprehension skills of the language(s) in scope, including proper use of grammar, spelling, punctuation, and sentence construction.
• Ability to put complex thoughts in writing in a logical, organized, and coherent manner.
• Accuracy in data entry.
• Ability to multitask between different Customer support sessions, support tools and applications.
• Technical knowledge of computer hardware, Windows OS, MAC, and related applications (for example MS Office, firewalls, antivirus and so forth)
• Familiar with (HP) Personal Systems and Printing technology.

Required Skills & Qualifications:

• Education:
  High school diploma or equivalent (any IT-related certification is a plus).
• Basic understanding of
  printers, hardware, and drivers
  .
• Familiarity with
  Windows and Mac operating systems
  .
• Good communication and problem-solving skills.
• Ability to follow step-by-step troubleshooting instructions.
• Customer service mindset with patience and professionalism.

Preferred Skills (Nice to Have):

• Prior experience in
  IT helpdesk or customer support
  .
• Knowledge of
  network connectivity (Wi-Fi setup, router configuration)
  .
• Basic understanding of
  HP Smart App / HP printer software
  .

What We Offer:

• Flexible working hours (gig-based).
• Opportunity to build technical skills with a global brand.
• Exposure to real-world customer issues and solutions.
• Growth path into advanced technical roles.