6,385 Support Officer jobs in the Philippines

Are you an organised and detail-oriented professional who thrives in a fast-paced educational environment?

Join our dynamic team and help support student success in vocational education and training (VET) through your exceptional administrative skills

About the Role:

We are seeking a VET Administrative Support Officer to provide comprehensive administrative support to our VET department. This role is integral to ensuring accurate processing of course applications, maintenance of student records, and coordination of graduation procedures.

Main Responsibilities:

• Process all VET and Professional Certificate course applications, ensuring timely and accurate recording of admissions outcomes.
• Communicate application statuses to applicants and relevant departments.
• Update and maintain student records in the Student Management System including unit and course outcomes throughout the students' academic journey.
• Ensure data integrity and confidentiality in accordance with institutional policies.
• Coordinate all aspects of student graduations, including verification of eligibility, preparation of graduation lists, and issuance of certificates.
• Enter graduation data accurately into relevant systems, ensuring compliance with reporting requirements.
• Provide administrative assistance to the VET department, including scheduling meetings, preparing documentation, and responding to inquiries.
• Assist in the development and maintenance of administrative procedures and guidelines
• Ensure all administrative processes comply with relevant legislation and institutional policies.
• Assist in the preparation of reports and documentation for audits and reviews.

About You:

Essential Criteria:

• 3 years' experience in an administrative role, preferably within an educational or training environment.
• Exceptional analytical and problem-solving skills.
• Strong organisational and time-management skills.
• Accurate data entry skills
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Attention to detail and a commitment to accuracy.

To be considered, your application must include a cover letter outlining how your previous experience aligns with the key responsibilities of this role.

Ready to make an impact?

If you're looking to take your admin career to the next level while contributing to quality education, apply now

Job Types: Full-time, Permanent

Pay: From Php450.00 per hour

Benefits:

• Work from home

Experience:

• Administrative: 3 years (Required)
• Analysis skills: 2 years (Required)

Language:

• English (Required)

Work Location: Remote

Company Overview

Our mission is to empower our clients with the right knowledge, tools, and resources they need to make confident investing decisions to unlock their future financial freedom. By leveraging innovative strategies, data-driven insights, and strong relationships within the real estate market, we guide our clients toward achieving their financial goals. Our team thrives on professionalism, efficiency, and a commitment to delivering exceptional results for our clients.

Position Overview

To deliver high‑quality administrative, digital‑systems and client coordination support that frees leadership to focus on core business functions. The role upholds Gold Seal Accounts' values by ensuring smooth operations, maintaining data integrity and providing excellent client experiences.

KEY RESPONSIBILITIES

• Minimum 1–2 years in an administrative or virtual assistant role.
• Strong organisational and prioritisation skills.
• Excellent written and verbal English communication, with ability to work across cultural contexts.

Proficient with cloud‑based office tools (Google Workspace, Slack, Trello), invoicing systems and CRM platforms.

Self‑disciplined, proactive and coachable; able to work independently and ask clarifying questions when needed.

Job Type: Part-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Pay raise
• Work from home

Application Question(s):

• Describe a time when you improved a process or workflow in a previous role.
• Which cloud-based tools have you used professionally (e.g., Google Workspace, Slack, Trello, CRM platforms)? Must list at least 2 platforms
• Have you managed client onboarding/offboarding processes before? If yes, briefly describe your approach.
• How would you rate your written and verbal English communication skills? Minimum: Intermediate to Advanced
• Are you comfortable scheduling meetings across multiple time zones and preparing agendas or minutes?
• Are you able to work independently and ask clarifying questions when needed?

Experience:

• administrative or virtual assistant roles: 2 years (Required)

Work Location: Remote

Love dessert? With over 250 stores throughout Australia and New Zealand, our client is a leading franchise business and a household name throughout Australia and New Zealand synonymous with decadent desserts, cakes and celebrating life's sweet moments.

We're seeking an experienced Customer Service Officer. In this role, you'll be the first point of contact for customer enquiries across multiple channels including website, phone, social media, and online reviews. Working closely with other Customer Service Representative, you'll lead responding to Google Reviews and social media comments to managing customer feedback and enquiries. You'll ensure every interaction reflects exceptional service.

• Work Setup: Onsite
• Shift: Day Shift | Mon–Fri
• Employment Type: Full-time
• Location: Cubao, Quezon City

• HMO after 30 days
• Accessible office—commute-friendly location
• Fun and exciting engagement activities (team building, monthly bash, wellness programs, and more)
• Career coaching and mentorship
• Strong, inclusive, and collaborative company culture

· Responding promptly and professionally to customer enquiries via phone, email, website, and social media

· Managing and replying to online reviews (e.g. Google Reviews) and social media comments, in line with our brand voice and tone

· Answer the Customer Service Line and answer customer queries

· Escalating complex or sensitive issues to the relevant internal teams, ensuring timely and effective resolution

· Monitoring customer feedback trends and reporting insights to support continuous service improvement

· Assisting with product feedback, customer concerns, and general service-related enquiries

· Processing refunds or transferring online orders where required

· Supporting marketing campaigns by helping deliver a consistent and positive customer experience

· Providing ad-hoc marketing support, such as issuing promotional vouchers or assisting with influencer initiatives

· Previous experience in customer service, community management or a similar role (preferably in a retail, food, or franchise environment)

· Preferred experience with ticketing or customer service system

· Excellent written and verbal communication skills

· Strong interpersonal skills with a genuine passion for helping people

· Tech-savvy and comfortable working with customer service and social media platforms

· Organised, proactive, and able to manage multiple enquiries at once

· Comfortable with Microsoft Excel, Microsoft Word, social media, technology and customer interaction

*Your Role *

Love dessert? With over 250 stores throughout Australia and New Zealand, our client is a leading franchise business and a household name throughout Australia and New Zealand synonymous with decadent desserts, cakes and celebrating life's sweet moments.

Were seeking an experienced Customer Service Officer. In this role, youll be the first point of contact for customer enquiries across multiple channels including website, phone, social media, and online reviews. Working closely with other Customer Service Representative, you'll lead responding to Google Reviews and social media comments to managing customer feedback and enquiries. You'll ensure every interaction reflects exceptional service.

*Quick Facts *

• Work Setup: Onsite
• Shift: Day Shift | MonFri
• Employment Type: Full-time
• Location: Cubao, Quezon City

*What You Can Look Forward To *

• HMO after 30 days
• Accessible officecommute-friendly location
• Fun and exciting engagement activities (team building, monthly bash, wellness programs, and more)
• Career coaching and mentorship
• Strong, inclusive, and collaborative company culture

*Your Daily Tasks: *

· Responding promptly and professionally to customer enquiries via phone, email, website, and social media

· Managing and replying to online reviews (e.g. Google Reviews) and social media comments, in line with our brand voice and tone

· Answer the Customer Service Line and answer customer queries

· Escalating complex or sensitive issues to the relevant internal teams, ensuring timely and effective resolution

· Monitoring customer feedback trends and reporting insights to support continuous service improvement

· Assisting with product feedback, customer concerns, and general service-related enquiries

· Processing refunds or transferring online orders where required

· Supporting marketing campaigns by helping deliver a consistent and positive customer experience

· Providing ad-hoc marketing support, such as issuing promotional vouchers or assisting with influencer initiatives

*What Youll Be Bringing To The Table *

· Previous experience in customer service, community management or a similar role (preferably in a retail, food, or franchise environment)

· Preferred experience with ticketing or customer service system

· Excellent written and verbal communication skills

· Strong interpersonal skills with a genuine passion for helping people

· Tech-savvy and comfortable working with customer service and social media platforms

· Organised, proactive, and able to manage multiple enquiries at once

· Comfortable with Microsoft Excel, Microsoft Word, social media, technology and customer interaction

Your Role
Love dessert? With over 250 stores throughout Australia and New Zealand, our client is a leading franchise business and a household name throughout Australia and New Zealand synonymous with decadent desserts, cakes and celebrating life's sweet moments.

Were seeking an experienced Customer Service Officer. In this role, youll be the first point of contact for customer enquiries across multiple channels including website, phone, social media, and online reviews. Working closely with other Customer Service Representative, you'll lead responding to Google Reviews and social media comments to managing customer feedback and enquiries. You'll ensure every interaction reflects exceptional service.

Quick Facts

• Work Setup: Onsite
• Shift: Day Shift | MonFri
• Employment Type: Full-time
• Location: Cubao, Quezon City

What You Can Look Forward To

• HMO after 30 days
• Accessible officecommute-friendly location
• Fun and exciting engagement activities (team building, monthly bash, wellness programs, and more)
• Career coaching and mentorship
• Strong, inclusive, and collaborative company culture

Your Daily Tasks:

• Responding promptly and professionally to customer enquiries via phone, email, website, and social media
• Managing and replying to online reviews (e.g. Google Reviews) and social media comments, in line with our brand voice and tone
• Answer the Customer Service Line and answer customer queries
• Escalating complex or sensitive issues to the relevant internal teams, ensuring timely and effective resolution
• Monitoring customer feedback trends and reporting insights to support continuous service improvement
• Assisting with product feedback, customer concerns, and general service-related enquiries
• Processing refunds or transferring online orders where required
• Supporting marketing campaigns by helping deliver a consistent and positive customer experience
• Providing ad-hoc marketing support, such as issuing promotional vouchers or assisting with influencer initiatives

What Youll Be Bringing To The Table

• Previous experience in customer service, community management or a similar role (preferably in a retail, food, or franchise environment)
• Preferred experience with ticketing or customer service system
• Excellent written and verbal communication skills
• Strong interpersonal skills with a genuine passion for helping people
• Tech-savvy and comfortable working with customer service and social media platforms
• Organised, proactive, and able to manage multiple enquiries at once
• Comfortable with Microsoft Excel, Microsoft Word, social media, technology and customer interaction

KEY ROLES and RESPONSIBILITIES:

• Ensures a consistent and excellent customer service
• Assists the team to develop, manage and service the customers
• Translate all relevant documents from Chinese (Simplified) to English
• Conduct Employment Check via Phone or Email using the required language
• Follow up on monthly payment for the non-res client (China, Hong Kong, Macau, Taiwan)
• Discuss approved loan to the client via Phone or Email using the required language
• Communicate with and engage Chinese language Brokers and Borrowers
• Interpret Chinese language documents relating to income and financial position
• Manage time effectively, while working on multiple tasks; ensuring that Service Level Agreements are always met in line with policies and procedures
• Work in a task based tracking system to monitor productivity, efficiency and accuracy

SELECTION CRITERIA:

• Bachelor's/College Degree in Finance or any Business-related course are most desirable
• Proficient in Microsoft Office
• Ability to communicate effectively in English and Mandarin, both verbally and in writing
• Confident spoken Mandarin
• Ability to read and accurately interpret Chinese language documents, such as pay slips, tax returns, bank statements, and statements of assets and liabilities
• Preferably 1-4 Yrs of work experience
• Experience in the finance industry or Business Process Outsourcing (BPO) is an advantage
• Onsite role

(Management skills, Communication skills etc.)

• Fluent in both spoken and written English.
• Required language: Mandarin/Chinese.

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• High growth, fast paced global EPCM company
• Highly collaborative and close knit team
• Leverage your previous experience to excel your career

With offices in Australia, Canada, USA, South America, Southern Africa, Ghana and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and learning from renowned subject matter experts, we can offer you a diverse career that could take you anywhere in the world.

Lycopodium Philippines is currently recruiting for an IT Support Officer to join our growing team in Manila.

The tasks you'll perform

• Action all incoming tickets sent to Helpdesk ticket system.
• Resolve L1 L2 tickets and assign L3 tickets to the next resolver support group.
• Action all Microsoft security alert tickets and release any work-related quarantine emails.
• Install and update new software requests.
• Access Card (New, Modify and Terminations).
• User account unlocks and password resets. (ADM accounts are managed by sys admin team).
• MFA user setups and resets.
• Site specific computer and user setups.
• Meeting room issues including reporting AV issues to vendor.
• Create and Update support documentation in Confluence (Wiki Page).
• Maintain and update IT asset lifecycle in Freshservice.

The expertise you'll bring

• Provide IT support in person, remotely and over the phone striving to exceed customer expectations.
• Create tickets, log all helpdesk interactions, and ensure follow-up actions are carried out efficiently effectively and timely, in accordance with relevant procedures.
• Ensure all software issued to the business is correctly licensed and managed in the software asset register.
• Provide support with IT or related projects, within the organisation as required by the IT Manager.

The benefits we'll provide

Lycopodium has a strong company culture focused on career progression and technical skill development. You can expect to be involved in a wide range of large projects whilst working amongst a team of highly skilled professionals.

We recognise that everyone is different and needs may change over the course of your career. That's why we :

• Invest in our people for the long-term, building a diverse and rewarding career, mentored by the best in the industry.
• Allow our people to balance work with other commitments, like family or study, offering flexible work arrangements.
• Are undertaking significant people and technology initiatives that will support the workplace of the future.

We encourage and value diversity and inclusion and welcome applications from all backgrounds regardless of gender, age, disability and ethnicity.

Our commitment to equal opportunity is embodied in our values of Respect, Integrity & Diligence. They are inherent in who we are, as individuals, and collectively as a Company.

As part of our commitment to providing the best possible care and service to you the candidate, we commit to respond to every applicant.

Please submit your CV by clicking the 'Apply' button.

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The Role:

Sales Support Officer for Activity and Performance Management

What You'll Do:

• Design & Execute Programs
  Partner with Sales Leaders to launch targeted campaigns and initiatives that drive FA performance.
• Leverage Data for Strategy
  Analyze CRM insights, referral trends, and lead progression to shape impactful programs.
• Drive Communication & Alignment
  Create toolkits, newsletters, and SharePoint platforms to keep teams informed and engaged.
• Manage & Monitor Success
  Track KPIs, manage budgets, and refine programs based on feedback and performance metrics.

What We're Looking For:

• Bachelor's degree in Business Administration, Management Engineering, Marketing, Communications or any related field. Training or certification in data analytics, program development for financial services is an advantage.
• At least 2–3 years of relevant experience in Sales Support, performance management – preferably within a Bancassurance, Life insurance or financial services environment.
• Willing to be assigned anywhere in Makati (onsite)
• Strategic thinkers with a knack for program design
• Data-savvy professionals who turn insights into action
• Strong communicators who thrive in collaborative environments
• Passionate leaders ready to make a nationwide impact

Task and Responsibilities:

• Monitors network performance, provides level 2 support to Retail Service Providers
• (RSP) and provisions orders across all technologies - FTTB, FTTH, FTTN and HFC.
• Provide 1st level contact for technical inquiries, updates, outages and resolutions to RSP.
• Properly generate, analyse, and interpret reports.
• Accurately communicate and escalate technical issues.
• Track, route, and direct technical problem-solving process.
• Deliver excellent customer service by providing correct and timely updates.
• Knowledge in retail provisioning, logistics, and retail technical escalation process.
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*

• Qualification and Requirements:
• Candidate having a degree in IT or Computer related course is preferred.
• General understanding of network VDSL, HFC, FTTN, FTTB, FTTH, and DSLAM.
• Comfortable in speaking English. Technically minded person with excellent oral and good written communication skills.
• Willing to handle multi-faceted task at a time.
• At least 2-year experience in a Telco retail Helpdesk, or Telco retail Provisioning and Logistics. Some Telco Corporate Helpdesk experience beneficial but not essential.

Job Types: Full-time, Permanent

Pay: Php32,000.00 per month

Benefits:

• Health insurance
• Paid training

Application Question(s):

• Do you have an experience with NBN Technologies: FTTB, FTTH, FTTN and HFC?

Education:

• Junior High School (Preferred)

Experience:

• Telco Retail Helpdesk / Telco Retail Provisioning and: 2 years (Required)

Work Location: In person