18 Support Mentor jobs in the Philippines

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

Are you passionate about Cybersecurity and interested in the future of online Support and self-service through platformsliketheSophos Community,Reddit, and YouTube?

Sophos is looking for passionate and highly motivated candidates for the Community Support Engineer role.

As a Community Support Engineer, you will have the opportunity to proactively support our customers by engaging usersonline and producing valuable self-service support content.

An expertin the Sophos'voice',you are a Support brand ambassador for Sophos, conveying the company's values and personality through our online communications,including timely responses to posts and comments.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Job Requirements:

• Experience in sales and/or marketing
• Proven ability to manage multiple priorities/projects
• Proficient in graphic design tools like Canva, an advantage
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Responsibilities:

Booking Management

• Facilitate end-to-end booking cycle from taking bookings from clients/students, understanding what each booking is meant to achieve and if the booking actually achieved the objective; matching the best tutor for the booking
• Answer client/student enquiries about bookings or specific products, advise client/student on suitable tutors whose characteristics better meet the products' goal and client/student needs
• Audit invoice and other tutor payment records for assigned case group ; maintain and audit invoice records of students

Sales & Marketing

• Write content for product's marketing materials, and do basic design work (brochure, poster, etc)
• Support marketing efforts to promote products and services with the goal of growing monthly sales
• Create and execute social media marketing strategies, including but not limited to content planning, posting, and engagement on platforms such as Facebook, YouTube, Instagram, and TikTok

Other tasks relevant to bookings and sales marketing may be assigned as needed

Terms & Conditions

Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO

Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B

Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

Contract length & type: one (1) year renewable overseas contract, independent contractor

About VIPTutors

VIPTutors was launched in 2019 out of City Launch Lab in London with the mission to empower the education industry by providing education firms with an online platform for on-demand tutor sourcing and collaboration tools. Education organisations can use VIPTutors to launch new courses, save costs and improve student satisfaction with best-in-class tutors.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Work Location: Remote

Job Requirements:

• Proficiency in remote work tools similar with Cliq, Google Suite, chatGPT, Outlook, Bluemail, Canva etc
• Relevant experience in social media/digital marketing
• Proven ability to manage multiple priorities/projects
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Terms & Conditions

• Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO
• Payment: starting offer up to 28k ; payment increase to 30k on third month
• Work Hours: Rotating schedule based on business demands 9AM-10PM, weekday off
• Contract length & type: one (1) year renewable overseas contract, independent contractor

Job Types: Full-time, Fresh graduate

Pay: Php28, Php30,000.00 per month

Benefits:

• Pay raise
• Work from home

Application Question(s):

• When can you start a new job?

Experience:

• Social Media Marketing: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: Remote

• Work for an iconic brand in a truly global environment
• Inventors of Brand Power - the most powerful, iconic TV ad platform driving brand sales
• Creators of Home Tester Club - the world's largest digital community of shoppers delivering social proof content
• 3 days remote per week

The Role

We're on the hunt for a talented and enthusiastic individual to support the rapid growth of our online Home Tester Club community around the world.

Home Tester Club is a technology platform that allows consumers to rate, review and try products from leading FMCG companies and then amplifies that consumer feedback in a variety of ways. It is a truly global platform in the ratings and review space with nearly 5.5 million members globally.

The Community Support Assistant is a junior, entry-level position focused on managing member inquiries, moderating user-generated content, and helping identify fraudulent activity within the community. You will be part of a small global team (2–3 people) supporting millions of members globally, working alongside our Home Tester Club teams in multiple regions.

No previous work experience is required—we're looking for someone who is organized, proactive, and has strong attention to detail. Full training will be provided.

The Brand Power Company

The Brand Power Company (a WPP company) is the world's leading provider of endorsement advertising platforms across television, digital and social. We're big fans of authenticity. Not just in the solutions we provide clients globally, but in the people we welcome to our team. Genuine team players up for collaborating, creating and celebrating awesome results for our business.

We know passion beats pretense and that it's the down-to-earth who best step up to any challenge. We champion diversity. We collaborate across thirteen offices worldwide. We're expanding into new markets. We champion flexibility.

With more than 100,000 staff based in 110 different countries, WPP is the world's largest creative transformation company and is home to some of the biggest communications, advertising and media agencies, including Ogilvy, GroupM, Grey and Wavemaker. A career with The Brand Power Company opens up endless opportunities to learn and grow within a powerful network of WPP brands.

Key Responsibilities

• Support Ticket Management
• Respond to all general member inquiries via our support system and market-specific inboxes.
• Troubleshoot and resolve issues such as login problems, profile glitches, or platform questions.
• Monitor inquiry trends and escalate recurring campaign-related issues to the appropriate internal team.
• Fraud Monitoring & Member Status Management
• Identify and review potentially fraudulent member activity across all markets.
• Assess risk levels and take appropriate action in line with internal guidelines (e.g. issuing warnings or restricting access).
• Conduct periodic follow-ups to confirm whether previously flagged members should remain restricted or be reinstated, or permanently suspended.
• User-Generated Content (UGC) Moderation
• Manually review and approve photo and video content submitted by members.
• Apply quality ranking criteria to ensure only appropriate and useful content is published.

What you can do is more important to us than what you have done previously.

We value an open mind, a desire to succeed, and good old-fashioned hard work over a laundry list of skills. If you think you have what it takes but don't tick every box, then we absolutely encourage you to give us a shot. We'd love to meet and get to know the real you, as well as see what else is in your toolbox.

Our Qualifications and Experience Wishlist

• Fluent in English (written & verbal); open to using AI tools for translation when reviewing content from non-English markets
• Highly organized with the ability to manage multiple inboxes and workflows
• Detail-oriented and can notice inconsistencies and red flags quickly
• Comfortable with repetitive tasks at times
• Proactive communicator who is not afraid to ask questions
• Excellent written and verbal communication skills are essential
• Initiative, drive, common sense, creative flair, and flexibility essential
• Must have the legal right to work in the country this role is based in

And the nice to haves:

• Multilingual is an asset (please indicate if you fluently speak any languages besides English)
• Experience with customer support tools or moderation platforms
• Familiarity with online communities or social media platforms
• Interest in consumer products, e-commerce, or digital platforms

Features our Benefits SELL

• Hybrid work model from home/office (e.g. 2 days at the office, 3 days from home)
• Entry-level friendly - full training provided
• Base salary of 23, ,000 PHP/month
• Leave entitlements
• 6 month contract with an global opportunities
• Be part of a global community that helps share real-world decisions

We're big fans of authentic

Diversity and inclusion is fundamental to who we are, and what has always made us tick. We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity and/or expression, lifestyle, age, educational background, national origin, religion or physical ability. We believe treating everyone with authenticity and respect simply gives us the best chance of delivering success.

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About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

Are you passionate about Cybersecurity and interested in the future of online Support and self-service through platformsliketheSophos Community,Reddit, and YouTube?

Sophos is looking for passionate and highly motivated candidates for the Community Support Engineer role.

As a Community Support Engineer, you will have the opportunity to proactively support our customers by engaging usersonline and producing valuable self-service support content.

An expertin the Sophos'voice',you are a Support brand ambassador for Sophos, conveying the company's values and personality through our online communications,including timely responses to posts and comments.

Main Duties

•    Act as a Sophos Ambassador to build and develop the Sophos Community and provide an excellent online customer support experience
•    Deflect support cases by proactively resolving customer queries that arrive on the online platforms such as the Sophos Community, Reddit, and Twitter
•    Monitor and expedite the escalation of user issues that are reported online
•    Amplify urgent Sophos Support product advisories and latest version releases through social media
•    Act as a technical contact for Sophos Techvids to help produce informative and engaging how-to & trouble shooting guides and videos
•    Actively review,moderate,and verify community content to ensure technical accuracy and quality
•    Collect, assess, and relay valuable user feedback and suggestions to Sophos stakeholders to drive product & documentation improvement
•    Effectively cross-collaborate with various internal Sophos teams to resolve complex issuesSkills & Experience

• Effective verbal and written communicator
• Exceptional interpersonal skills
•    Organized self-starterthatis accountable and responsible for their work
•    Strong technical knowledge and understanding of IT security concepts,including antivirus, networking and encryption technologies
•    Excellent verbal and written communication skills that inspire confidence when helping customers troubleshoot their issues
•    Advanced computer skills including but not limited to:ActiveDirectory, SQL, Networking,Microsoft Exchange, VMWare,Linux/Unix, Mac,Microsoft Windows,WindowsServer Administration,including Domain Controllers,ActiveDirectory, IIS and SQL
•    Thorough knowledge and understanding of the following concepts: Security, Cloud, Dataprotection, Encryption, Malware, Spyware, Cyber Security,Firewalls, Antivirus and Disaster Recovery
•    Experience with installation, configuration and trouble shooting of Windows Desktop and Server operating systems
•    Experience with the remediation of malware/viruses/Trojans
•    Experienceof installation and configuration of MacOS, UNIX or Netware
•    Experience with Virtualization (MS SystemCenter Virtual MachineMangerand/or VMWARE)
•    Knowledge and understanding of the online Sophos Community platformand experience with the various social media platforms (Reddit&Twitter)

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Job Requirements:

• Minimum 1 year experience in sales and/or marketing
• Proven ability to manage multiple priorities/projects
• Experience in social media marketing
• Proficient in graphic design tools like Canva, an advantage
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Terms & Conditions

Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO

Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B

Role Levels: Level 1 Associate for B2B clients ; Level 2 Senior Staff for B2B ; Level 3 Case Manager for ASL ; Level 4 Senior Case Manager for ASL ; Level 5 Product Manager ; Level 6 Team Leader

Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

Contract length & type: one (1) year renewable overseas contract, independent contractor

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Work Location: Remote

About the Role

We're seeking a highly reliable, detail-oriented Community & Support Coordinator to support our thriving developer community. The ideal candidate excels at following instructions precisely, communicates proactively, and consistently delivers high-quality work.

What You'll Do

Communication & Support (45%)

• Manage community communications across Slack, LinkedIn, WhatsApp, and email with appropriate responsiveness during working hours
• Leverage AI tools to polish and verify work
• Handle time-sensitive requests with appropriate urgency

Community Events & Content (45%)

• Coordinate and independently host community events (AMAs, happy hours, community sessions)
• Build and maintain relationships with community speakers and contributors
• Create content from community activities (LinkedIn posts, recordings, highlights)
• Manage full event lifecycle from outreach to execution to post-event content
• Proactively build pipeline of potential speakers and event opportunities

Operations & Administration (10%)

• Maintain community documentation and processes
• Flag blockers and obstacles immediately for collaborative problem-solving
• Support special projects with full lifecycle ownership

What We're Looking For

Essential Skills

• You naturally catch errors and follow instructions precisely the first time
• You flag issues early, respond promptly, and keep stakeholders informed without being asked
• You're consistently available during your committed working hours and responsive when needed
• You take projects from start to finish, focusing on successful outcomes rather than just completing tasks
• You write clearly, professionally, and adapt your tone to different audiences
• You juggle multiple priorities effectively and pivot quickly when circumstances change
• You maintain your own systems for tracking work, documenting processes, and managing deadlines
• You learn new tools quickly and aren't intimidated by technical environments
• You're comfortable hosting virtual events and building rapport with community members

Nice to Have

• Experience working with technical communities or developer ecosystems
• Background in community management, operations, or customer support
• Track record of organizing and executing virtual or in-person events

Location & Hours

• Remote position
• Minimum 4 hours daily overlap with CET required
• Flexible schedule within these hours

How to Apply

1. Apply through our Ashby application form
2. Selected candidates will be invited for an asynchronous HireFlix interview
3. Top candidates will interview with our Director of Community
4. Final candidates will have a last interview with our Head of Talent
5. Offer stage

Position to start as soon as possible. We're reviewing applications on a rolling basis.

Job Description
Cpl Healthcare
is delighted to announce their partnership with a reputable service, who's mission it is to assist young people in reaching their full potential and integrate into the community. Due to our client's expansion, we are currently recruiting for a
Social Care Worker
and
Social Care Leader
for our client in Laois.

The chosen candidate will provide a direct service to young people in residential care.

To be considered for the role, interested applicants must meet the following criteria:

• Relevant Qualification in Social Care (minimum level 7)
• Previous work experience in a similar setting is desirable
• Minimum 6 months working in the social care sector (placement experience considered) for Social Care Workers.
• Minimum 2 years mainstream residential experience required for Social Care Leaders
• Full Clean Driver's License preferred
• Knowledge of HIQA standards
• Flexible to work across all shifts – days, nights, evenings, weekends

If you are interested in this exciting new opportunity role, please send your CV / reach out to Seoirse Hopkins for more details.

(P): Apply

(E): Apply

Ref: JO

Apply now

The CXC Specialist (Omni Channel) is a vital member of our Customer Experience Center team, responsible for addressing a wide range of guest inquiries and concerns across multiple channels. This includes handling post-cruise calls, loyalty program inquiries, chat, email correspondence, River, and managing social media interactions. This role focuses on delivering world-class service that aligns with our brand vision, ensuring each guest interaction is personalized and efficient while meticulously recording guest preferences and history.

Multi-Channel Support

• Handle inbound inquiries from guests, travel advisors, and shipboard personnel via phone, chat, and email, providing timely and accurate responses and resolutions in alignment with brand standards.
• Provide exceptional post-cruise support by addressing any exemplary inquiries or issues related to guest experiences.

Social Media Management

• Monitor and respond to guest concerns and escalations on Celebrity Cruises' social media platforms, ensuring high-quality service and productivity levels for the North America, UK, and Australia markets.
• Monitor and respond to guest concerns and escalations on Celebrity Cruises' social media platforms, ensuring high-quality service and productivity levels for the North America, UK, and Australia markets.

Receives and responds to complex customer service inquiries on social media as outlined in the subsections below.
General

• Constantly monitors social media platforms to identify and respond to servicing inquiries/escalations.
• Constantly monitors social media platforms to identify and execute engagement opportunities.
• Responsible for achieving individual metrics and service level agreements within departmental parameters.
• Formulates accurate and efficient responses across all social platforms in a timely manner.
• Handles situations that require the adaptation of responses, extensive research, and advanced problem-solving skills based on the information provided by the customer.
• Responsible for communicating with all relevant shipboard and shoreside departments, external vendors, and providing appropriate follow-up.
• Responsible for taking ownership of all customer concerns and ensuring a full and appropriate resolution is reached within departmental timelines.
• Facilitate appropriate compensation and resolution options based on department standards, and assist them in making exceptions to company policy, upgrades, special air arrangements, etc., while keeping aligned with the best interest of both the company and the customer. Also owns all escalated matters regardless of topic.
• Must also possess the knowledge and ability to back-up other areas of the Engagement Center departments as needed, including but not limited to escalations.
• Meet and exceed departmental targets.
• Partners with the shipboard team to create a seamless pre, in-cruise and post-cruise vacation experience.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Execution

• Review user-generated comments and posts in a quick and timely manner.
• Respond to comments, when appropriate, to foster a positive community and add value to the users' experience.
• Enforce the Social Care Guidelines as defined.

Qualifications And Education

• Understanding of popular social networks - design, functionality, users
• Proficiency in social listening tools.
• Exceptional communication skills within the team.
• Elevate attention to detail.
• Excellent verbal, written, and presentation skills.
• Proficiency in written English.
• Understanding of Customer Care guidelines.
• Bachelor's Degree preferred.
• Experience: 2 years of customer service

Financial/Quantitive Responsibilities

• The ability to issue refunds.
• The ability to offer/issue Letters of Credit up to the full value of the original booking.
• The ability to offer Onboard Credits and other Amenities.

How Has The Job Changed/Grown

• The Social Care team will be knowledgeable in all pre and post cruise job responsibilities for the North America, UK and AUS markets.
• Must also possess the knowledge and ability to back-up all other areas of the Engagement Center departments as needed, including but not limited to escalations and River expertise.
• Facilitate appropriate compensation and resolution options based on department standards, and assist them in making exceptions to company policy, upgrades, special air arrangements, etc., while keeping aligned with the best interest of both the company and the customer. Also owns all escalated matters regardless of topic.
• The Celebrity Way is an industry defining service culture of the brand's unwavering commitment to elevating every moment for our customers, guests and each other alike. It drives us to continuously pursue excellence, uphold the highest standards and foster an environment of inclusion and mutual growth. Through the Celebrity Way and in conjunction with Propelled by People we nurture a global community of passionate professionals dedicated to going above and beyond in every interaction. By delivering Consistent, Elevated, and Hospitality-driven experiences, we nurture employee and guest loyalty, forging lasting relationships and building a legacy of exceptional service that distinguishes The Celebrity Way as the benchmark in luxury hospitality.

INTERNAL/ EXTERNAL RELATIONSHIPS
Internal: including but not limited to Celebrity Engagement Center Leadership, Marketing, Global Communications, Shipboard Teams, Consumer Outreach Leadership, TS&S Leadership, Casino Leadership/Resolutions.

External: Guests (pre-cruise, post-cruise, onboard, future guests & escalated guests)

Physical Requirements

• The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodation. While performing job functions, the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a PC, communicate, listen, and assess information.
• The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 to15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside and outside the office.