659 Support Associate jobs in the Philippines
Technical Support Associate
Davao del Sur, Davao del Sur
TALENT OUTSOUCING CHANNEL SOLUTIONS
Posted 5 days ago
Job Viewed
Job Description
"Urgent in need of someone who can start ASAP for this Account!
Location: DAVAO CITY br>Work set -up: Work onsite/Office -based
Qualifications:
At least senior high school graduate.
At least 1 year BPO/Non - BPO experience
With good to excellent ENGLISH communication skills.
Must be fully vaccinated
Willing to process their application immediately
Compensation:
Competitive basic salary plus other Allowances
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization
Additional benefits will be discussed during the Job Offer. "
Location: DAVAO CITY br>Work set -up: Work onsite/Office -based
Qualifications:
At least senior high school graduate.
At least 1 year BPO/Non - BPO experience
With good to excellent ENGLISH communication skills.
Must be fully vaccinated
Willing to process their application immediately
Compensation:
Competitive basic salary plus other Allowances
10% Night differential
HMO (Intellicare) upon regularization
Monthly allowances upon regularization
Additional benefits will be discussed during the Job Offer. "
This advertiser has chosen not to accept applicants from your region.
0
Customer Support Associate
Makati City, National Capital Region
Dempsey Resource Management Inc.
Posted today
Job Viewed
Job Description
We are looking for new Customer Support Associates who are passionate about customer support and
helping people. We are looking for people who are passionate, understand the urgency of the start-up br>setting, and take pride in the ownership of their tasks while functioning fully in a team setting for our
world-class Fintech client.
The ideal candidate will have.
● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>Problem-solving mindset with strong attention to detail
● Ability to take ownership of contact to provide resolution to client < r>● Ability to provide and receive feedback (it’s a two-way street)
● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy < r>
We are ideally looking for someone who has worked in customer services before, but we are willing to
work with the right person, whatever their experience if they have a passion for helping customers.
WORK LOCATION: Makati (On-site)
helping people. We are looking for people who are passionate, understand the urgency of the start-up br>setting, and take pride in the ownership of their tasks while functioning fully in a team setting for our
world-class Fintech client.
The ideal candidate will have.
● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>Problem-solving mindset with strong attention to detail
● Ability to take ownership of contact to provide resolution to client < r>● Ability to provide and receive feedback (it’s a two-way street)
● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy < r>
We are ideally looking for someone who has worked in customer services before, but we are willing to
work with the right person, whatever their experience if they have a passion for helping customers.
WORK LOCATION: Makati (On-site)
This advertiser has chosen not to accept applicants from your region.
1
Customer Support Associate
National Capital Region, National Capital Region
Sapient Global Services
Posted today
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Associate
Makati, National Capital Region
NextStep Careers
Posted 1 day ago
Job Viewed
Job Description
What You'll Get To Do:
● Create a wonderful customer experience as you understand that making a customer happy is br>crucially important to a business's success
● Be creative, friendly, and solution-oriented with customers and colleagues < r>● Look for ways to constantly improve processes < r>● Contribute to making the best working environment for yourself and your co-workers by being < r>the best self
● Understand the need to meet expectations, rise above them, and go that extra mile for < r>customers
● Be honest, able to own up to your mistakes, and never break promises < r>● Provide world-class customer support via chat, email, phone < r>● Work with the client’s internal teams to provide the best possible resolutions to the customer
thorough responses to customer queries
A Day in the Life of a CS Agent
● Start your day by logging into your systems and reading over all relevant updates < r>● Daily huddle, to discuss new updates < r>● Log into your shift according to your schedule: < r>○ Phone or Live chat shift < r>■ Be available for live contacts to come in < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
■ Escalate tickets to the internal team, if needed < r>○ Email shift < r>■ Work through the email queue from the oldest emails to the newest < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
■ Escalate tickets to the internal team, if needed < r>● Attend any coaching sessions set up by your Team Lead or QA. < r>● Attend any improvement training set up by the client < r>The ideal candidate will have.
● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>
● Problem-solving mindset with strong attention to detail < r>● Ability to take ownership of contact to provide resolution to client < r>● Ability to provide and receive feedback (it’s a two-way street)
● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
● Create a wonderful customer experience as you understand that making a customer happy is br>crucially important to a business's success
● Be creative, friendly, and solution-oriented with customers and colleagues < r>● Look for ways to constantly improve processes < r>● Contribute to making the best working environment for yourself and your co-workers by being < r>the best self
● Understand the need to meet expectations, rise above them, and go that extra mile for < r>customers
● Be honest, able to own up to your mistakes, and never break promises < r>● Provide world-class customer support via chat, email, phone < r>● Work with the client’s internal teams to provide the best possible resolutions to the customer
thorough responses to customer queries
A Day in the Life of a CS Agent
● Start your day by logging into your systems and reading over all relevant updates < r>● Daily huddle, to discuss new updates < r>● Log into your shift according to your schedule: < r>○ Phone or Live chat shift < r>■ Be available for live contacts to come in < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
■ Escalate tickets to the internal team, if needed < r>○ Email shift < r>■ Work through the email queue from the oldest emails to the newest < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
■ Escalate tickets to the internal team, if needed < r>● Attend any coaching sessions set up by your Team Lead or QA. < r>● Attend any improvement training set up by the client < r>The ideal candidate will have.
● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>
● Problem-solving mindset with strong attention to detail < r>● Ability to take ownership of contact to provide resolution to client < r>● Ability to provide and receive feedback (it’s a two-way street)
● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Associate
Dempsey Resource Management Inc.
Posted 8 days ago
Job Viewed
Job Description
You may endorsed Applicant
- Fresh Graduate of Senior High br>- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO
You may endorsed Applicant
- Fresh Graduate of Senior High
- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO
- Fresh Graduate of Senior High br>- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO
You may endorsed Applicant
- Fresh Graduate of Senior High
- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Associate
Makati City, National Capital Region
Dempsey Resource Management , Inc.
Posted 9 days ago
Job Viewed
Job Description
-Al least Senior High School graduate
- High School Graduates or Degree Holders are welcome to apply br>- Candidate with 6 months Experience in BPO is an advantage
-Great level of speaking and understanding of English, capable of working with English tooling and Knowledge Base
-Ability to multi-task and take responsibility in challenging situations
-Able to adjust to a fast-paced environment / constant changes
-Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
-Willing to undergo 22 days training.
-Willing to render shifting schedule
- High School Graduates or Degree Holders are welcome to apply br>- Candidate with 6 months Experience in BPO is an advantage
-Great level of speaking and understanding of English, capable of working with English tooling and Knowledge Base
-Ability to multi-task and take responsibility in challenging situations
-Able to adjust to a fast-paced environment / constant changes
-Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
-Willing to undergo 22 days training.
-Willing to render shifting schedule
This advertiser has chosen not to accept applicants from your region.
5
Customer Support Associate
Makati, National Capital Region
Dempsey Resource Management, Inc.
Posted 13 days ago
Job Viewed
Job Description
Qualifications:
We are looking for candidates who demonstrate: br>Strong command of the English language, with the ability to work effectively using English-based tools and knowledge resources.
Excellent multitasking skills and the ability to take ownership in challenging situations.
Adaptability to thrive in a fast-paced, constantly evolving environment.
Basic computer proficiency, including a typing speed of at least 40 WPM with 100% accuracy.
Willing to work on site
We welcome applications from:
Fresh graduates of Senior High School
High School graduates or degree holders
Candidates with at least 6 months of BPO experience
We are looking for candidates who demonstrate: br>Strong command of the English language, with the ability to work effectively using English-based tools and knowledge resources.
Excellent multitasking skills and the ability to take ownership in challenging situations.
Adaptability to thrive in a fast-paced, constantly evolving environment.
Basic computer proficiency, including a typing speed of at least 40 WPM with 100% accuracy.
Willing to work on site
We welcome applications from:
Fresh graduates of Senior High School
High School graduates or degree holders
Candidates with at least 6 months of BPO experience
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Associate
Makati, National Capital Region
Dempsey Resource Management Inc.
Posted 16 days ago
Job Viewed
Job Description
WE’RE HIRING!
Customer Support Associate br> Onsite – Makati City < r>Earn up to ₱25,000/month < r> Financial Tech Account | Phone, Email & Chat Support
Shifting Schedule: Day, Mid, Night
WHO CAN APPLY:
-SHS & HS Graduates
-College Grads
- With 6+ months BPO experience
WE NEED PEOPLE WHO:
-Speak English confidently (NO Tagalog during interviews!)
-Have strong vocabulary & comprehension
-Can solve problems on the spot
Customer Support Associate br> Onsite – Makati City < r>Earn up to ₱25,000/month < r> Financial Tech Account | Phone, Email & Chat Support
Shifting Schedule: Day, Mid, Night
WHO CAN APPLY:
-SHS & HS Graduates
-College Grads
- With 6+ months BPO experience
WE NEED PEOPLE WHO:
-Speak English confidently (NO Tagalog during interviews!)
-Have strong vocabulary & comprehension
-Can solve problems on the spot
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Associate
Lewis Glanz Consulting
Posted 17 days ago
Job Viewed
Job Description
Location: San Lazaro, Manila
br>We are seeking a motivated and customer-oriented Customer Service Representative to join our growing team. The ideal candidate has at least 6 months of experience in customer service and a passion for providing excellent support to clients.
Qualifications:
- At least 6 months of experience in customer service (BPO or non-BPO industry).
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willing to work on-site and in shifting schedules (if applicable).
br>We are seeking a motivated and customer-oriented Customer Service Representative to join our growing team. The ideal candidate has at least 6 months of experience in customer service and a passion for providing excellent support to clients.
Qualifications:
- At least 6 months of experience in customer service (BPO or non-BPO industry).
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willing to work on-site and in shifting schedules (if applicable).
This advertiser has chosen not to accept applicants from your region.
8
Customer Support Associate
National Capital Region, National Capital Region
BPO Sapient NCR
Posted 19 days ago
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
9