2,724 Support Assistant jobs in the Philippines

TECHNICAL SUPPORT ASSISTANT

Bachelor of Science in Fisheries Graduate

Licensed and Non-licensed are welcome to apply

With at least 3 years relevant work experience on Shrimp Farming preferred

Willing to travel and be assigned in any part of Luzon

Can drive 4 wheel vehicle, with valid Driver's License

Proficient in Microsoft Office

Computer Literate

Job Type: Full-time

Benefits:

• Opportunities for promotion
• Paid training
• Pay raise

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

POSITION: MANAGEMENT/TECHNICAL SUPPORT ASSISTANT

Location: Makati

Functions:

1. Prepares and/or responds to journal entries from other units through verification, review, and analysis of transactions and supporting documents to ensure accurate classification and the propriety of recorded entries.

2. Ensures timely compliance with external reporting requirements by preparing accurate financial reports and schedules.

3. Prepares management specific financial reports and schedules related to Non-Trade Receivable and Payable accounts.

4. Performs other related functions that may be assigned from time to time.

Qualification Standards:

• BS in Accountancy (BSA) or any related course
• Proficient in Microsoft Office applications
• Excellent written and verbal communication skills
• Civil Service Exam Passer
• RA 1080 (Certified Public Accountant)

Job Type: Full-time

Pay: Php1,423.63 per day

Application Question(s):

• How soon can you start?

License/Certification:

• license or civil service eligibility? (Preferred)

Work Location: In person

POSITION: Management/Technical Support Assistant (Job Order) (Provident Fund Management System Division)

Location: Makati

Functions:

1. Prepares and analyzed Journal Tickets, Self-Responding Tickets and supporting documents, validates various transactions against c journal tickets within the area of responsibility.

2. Assists the Senior Analyst in the supervision and monitoring of the timely preparation and consolidation of reports and other reportorial requirements.

3. Generates, prints and sign Journal Voucher, Batch Sheet and Proof Sheet.

4. Facilitates recording of appropriate book adjustments of accounted losses and discrepancies.

5. Prepares summary and forwards Outgoing Direct Self Responding Ticket (ODSRT) to the concerned division and TAS branch thru e-mail.

6. Executes proper records management and storage of all accounting documents of the division.

7. Performs other related functions that maybe assigned from time to time.

Qualification Standards:

• Bachelor's Degree in Accountancy or any related business administration degree
• Excellent written and verbal communication skills
• Proficient in Microsoft Office; High analytical skill and attention to detail
• Preferably with Professional Civil Service Eligibility

Job Type: Full-time

Pay: Php1,423.63 per day

Application Question(s):

• How soon can you start?

License/Certification:

• license or civil service eligibility? (Preferred)

Job Description

• Assist in recruitment: post job ads, screen resumes, coordinate candidate communications, schedule interviews, and support reference or background checks.
• Help onboard new hires: prepare documentation and orientation materials, coordinate sessions, and ensure completion of training.
• Respond to employee queries about HR policies, benefits, payroll, and company procedures; escalate complex issues as needed.

Qualifications

• Bachelor's degree in Psychology, Human Resources, Business Administration, or related field preferred.
• With or without experience, Fresh graduates are welcome.
• Proficient with MS Office (Excel, Word, Powerpoint) and comfortable using office equipment.
• Strong written and verbal communication skills; ability to interact well with employees.

QUALIFICATIONS:

• A bachelor's degree in any course
• Prior experience in customer service, administration, or the travel industry is an advantage, but not required
• Strong verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with travel booking systems or online platforms is a plus, but not required

WORK SET-UP:

• On-site
• Shifting schedule
• Tektite, Ortigas, Pasig City office

JOIN OUR TEAM AND ENJOY THESE BENEFITS:

• Competitive salary offer
• Career development opportunities
• Sick Leave and Vacation Leave
• Night Differential
• Incentives
• HMO
• All statutory benefits (SSS, PHIC, HDMF)
• Pro-rated 13th-month pay
• Employee product discounts in:
• Medical products
• Hotel Accommodation
• Travel and Tours services
• Medical and Laboratories

Job Type: Full-time

Benefits:

• Employee discount
• Promotion to permanent employee

Ability to commute/relocate:

• Ortigas Post Office 1605 P00: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

QUALIFICATIONS:

• A bachelor's degree in any course

• Prior experience in customer service, administration, or the travel industry is an advantage, but not required

• Strong verbal and written communication skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Familiarity with travel booking systems or online platforms is a plus, but not required

• Fresh graduates are encouraged to apply

WORK SET-UP:

• On-site
• Shifting schedule
• Tektite, Ortigas,  Pasig City office

JOIN OUR TEAM AND ENJOY THESE BENEFITS:

• Competitive salary offer
• Career development opportunities
• Sick Leave and Vacation Leave
• Night Differential
• Incentives
• HMO
• All statutory benefits (SSS, PHIC, HDMF)
• Pro-rated 13th-month pay

• Employee product discounts in:

• Medical products

• Hotel Accommodation
• Travel and Tours services
• Medical and Laboratories

QUALIFICATIONS:

• A bachelor's degree in any course

• Prior experience in customer service, administration, or the travel industry is an advantage, but not required

• Strong verbal and written communication skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Familiarity with travel booking systems or online platforms is a plus, but not required

• Fresh graduates are encouraged to apply

WORK SET-UP:

• On-site
• Shifting schedule
• Tektite, Ortigas,  Pasig City office

JOIN OUR TEAM AND ENJOY THESE BENEFITS:

• Competitive salary offer
• Career development opportunities
• Sick Leave and Vacation Leave
• Night Differential
• Incentives
• HMO
• All statutory benefits (SSS, PHIC, HDMF)
• Pro-rated 13th-month pay

• Employee product discounts in:

• Medical products

• Hotel Accommodation
• Travel and Tours services
• Medical and Laboratories

The Customer Support Assistant is responsible for leading a team of Junior Customer Support Associates. This role involves supervising customer interactions and transactions, monitoring team performance based on key performance indicators (KPIs), and ensuring the delivery of high-quality customer service.

• Assist in the development of training materials and standard operating procedures (SOPs).
• Support the Supervisor in managing the day-to-day operations of the customer support team.
• Lead onboarding, training, and coaching sessions for new and existing customer support team members.
• Assess individual and team performance, providing guidance and support for improvement.
• Conduct performance evaluations and handle disciplinary actions when necessary.
• Resolve complex and escalated customer issues promptly to ensure satisfaction.
• Monitor service quality to maintain a high standard of customer interactions.
• Ensure the team consistently meets established Service Level Agreements (SLAs).
• Oversee the daily workflow of customer service representatives to maintain smooth operations.
• Track and analyze KPIs, internal tools, and databases to ensure timely and accurate service delivery.
• Review and verify the accuracy and completeness of service desk documentation and reports.
• Delegate tasks to team members and ensure accountability and compliance.
• Identify and implement improvements to streamline customer service operations.
• Collaborate with the Supervisor and team to address and resolve service desk challenges.
• Promote a respectful, professional, and collaborative working environment across teams.
• Represent the customer service desk in meetings and cross-functional discussions.
• Prepare and manage staffing schedules to meet workload demands and ensure proper coverage.
• Generate and evaluate productivity reports to assess service desk performance.
• Comply with all safety, security, and information security protocols set by e-tap.
• Perform other duties as assigned.

• Bachelor's degree in Information Technology or a related field.
• Minimum of one year of experience in customer service within the Financial Technology (FinTech) industry.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• High attention to detail and accuracy.
• Capable of managing multiple tasks efficiently with strong organizational skills.
• Patient, attentive, and customer-focused approach.
• Analytical thinker with strong problem-solving abilities.

About the Role:

We are looking for a proactive and detail-oriented Virtual Assistant to support our team with project administration, calendar management, and day-to-day operational tasks. This role requires someone who can act as a "human motion" for the business—keeping projects moving, ensuring deliverables meet quality standards, and maintaining clear communication across the team.

The ideal candidate will be highly organized, assertive in holding team members accountable, and comfortable working across multiple projects and tools.

Key Responsibilities:

• Manage calendars, schedule tasks, and prioritize day-to-day activities.
• Maintain and update Notion (project trackers, calendars, and task boards).
• Provide regular progress updates on projects and tasks.
• Perform quality assurance checks on team deliverables; flag and return subpar work when needed.
• Assist with administration of business plans, proposals, and documentation.
• Support task management and team communication via Slack.
• Utilize AI tools (e.g., ChatGPT) to support daily tasks and improve efficiency.
• Provide light website support, including editing and updates in WordPress.

Must-Have Skills & Experience:

• Strong project management skills; ability to handle multiple priorities simultaneously.
• Excellent communication skills, both written and verbal.
• Great attention to detail with a strong focus on quality.
• Assertive and confident in providing feedback and holding others accountable.
• Highly organized and a self-starter who can work independently.
• Proficiency in Notion (non-negotiable).
• Familiarity with Slack, AI tools (ChatGPT), and WordPress.

Preferred Qualities:

• Previous experience as a Virtual Assistant, Project Coordinator, or similar role.
• A proactive, solutions-focused mindset.
• Comfortable in a fast-paced, remote environment.

Job Type: Part-time

Pay: Php33,045.00 per month

Expected hours: No more than 30 per week

Benefits:

• Work from home

Application Question(s):

• How would you rate your English speaking and writing skills?

Beginner

Intermediate

Advanced

Native or near-native

• Have you previously handled a high volume of daily inquiries (100+ per day) via phone or email?
• Have you used any of the following systems before? (Select all that apply)

JetPhone or other VoIP systems

FileMaker Pro or similar CRM software

Microsoft Outlook

None of the above

• Are you currently BIR-registered? If not, would you be open to registering?

Experience:

• Customer service: 3 years (Required)
• Administrative: 3 years (Required)

Work Location: Remote