322 Support Assistant jobs in the Philippines

With or without work experience
- Knowledgeable in answering clients queries.
- Can do technical and customer service.

**Salary**: Php15,000.00 - Php18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pasig City: Reliably commute or planning to relocate before starting work (required)

Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems.

Ensure that the team members are assisted on their tasks, escalations and maintain excellent quality of results from the individual. Supervises the team and ensure that the team performs at the desired level of the staff.

Contributes to team effort by accomplishing related results as needed

**Requirements**:

- With **excellent English communications skills** (both writing and speaking).
- Motivates and reinforces teamwork
- Ability to demonstrate high degree of accuracy and must be keen to details
- Good command on MS Office (Outlook, Power Point & Excel)
- Must have at least 1-2 years supervisory or ASV experience in a BPO environment
- Must be flexible, fast learner and can easily adopt to a fast phase business environment.
- Willing to work shifts and during holiday/weekend
- Ability to work under pressure and can meet deadlines

**Job Types**: Full-time, Permanent

**Salary**: Php17,000.00 - Php19,000.00 per month

**Benefits**:

- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion

Schedule:

- 8 hour shift
- Shift system

Supplemental Pay:

- 13th month salary
- Overtime pay

Position Title: Boost Assistant
Reports To: Leads Operations Manager br>Work Location: Remote
Work Schedule: Mondays to Fridays | 8:30 AM – 5:30 PM EST < r>Salary: $7 per hour

QUALIFICATIONS:
-1-2 years of experience in digital marketing or content coordination.
-Strong attention to detail and organizational skills.
-Ability to follow structured processes with consistency and accuracy.
-Proficiency with Google Sheets and other collaboration tools.
-Strong written communication skills.
-Flexibility and adaptability to adjust quickly to changes in strategy or priorities.
-Ability to work independently in a remote environment.

IDEAL CANDIDATE:
-A proactive and detail-oriented mindset.
-Strong time management skills and reliability in meeting deadlines.
-The ability to adapt quickly to changes in campaign requirements.
-A collaborative attitude and willingness to support team members.
-Commitment to maintaining accuracy and quality in all tasks.

DUTIES & RESPONSIBILITIES:
-Execute the preparation and setup of templates, ensuring accuracy and completeness.
-Collaborate closely with the Leads Specialist to confirm that groups are accurate.
-Coordinate with the Leads team to support timely scheduling and execution of campaigns.
-Ensure captions, images, and tracking links are properly managed and aligned with updated strategy and branding guidelines.
-Follow established processes and quality standards to maintain accuracy and consistency across all setups.
-Collaborate with the Leads team to implement changes in strategy quickly and effectively.
-Conduct verification checks to confirm that templates and campaign details meet required standards and guidelines.
-Complete any ad hoc tasks and duties, as assigned.

JOB DESCRIPTION:
- The Boost Assistant is responsible for preparing accurate and high-quality templates to support the company’s internal promotional campaigns. This role ensures all templates include captions, images, and tracking links that align with the brand and ad requirements. The Boost Assistant plays a key role in enabling the scheduling of ads by ensuring accuracy, consistency, and timely completion of assigned tasks.

What You Will Do:
br>• Respond to customer inquiries via phone, email, or chat promptly and professionally. < r>• Provide accurate information about products, services, and company policies. < r>• Resolve customer complaints and issues efficiently, ensuring customer satisfaction. < r>
No Experience Needed: (Optional)
• We will train you! < r>
Work Time:
• Work on weekdays only. < r>• Enjoy your weekends off. < r>
What You Need:
• Be friendly and good at talking. < r>• Know how to use a phone or computer < r>• Filipino Citizen, or hold relevant residence status < r>• With diploma (HS or College or Vocational) < r>• Amendable to work onsite and on a shifting schedule < r>• Good verbal, listening, and communication skills. Preferred language: English. < r>
Here’s What We Can Offer: < r>• Pioneer, Non-voice, and Easy Accounts Available < r>• HMO. < r>• 13th Month Pay. < r>• Departmental Awards < r>• Maternity/Paternity Leave < r>• Paid leaves. < r>• Attendance Bonus < r>
APPLY NOW!

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The **Executive Assistant (EA** ) / **Management Support Specialist** provides support for the operation of daily office functions and duties for the Office of the Philippines Managing Director and potentially other executive leaders. The ideal individual will have the ability to exercise good judgments in various situations, possess strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance amongst multiple priorities. The EA must be creative and enjoy working within an entrepreneurial environment that is mission-& results-driven, and team-oriented.
The EA will have the ability to work independently on projects and must be able to handle a wide variety of activities and confidential matters with discretion.
**Key areas of focus:**
+ Provide full executive support for the Philippines Managing Director (MD) office and ensure that the MD is well prepared for all sessions, optimizing and leveraging the broader team to drive objectives determined by the MD. This role may potentially be assigned to support other executive leaders outside of the Philippines.
+ Support events/projects as assigned including orchestrating Executive visits Philippines, All Hands, Townhalls, and other internal or external events.
+ Provide a bridge for smooth communication between the Philippines Managing Director's office and internal stakeholders in Market Units, Regional and Global.
+ Demonstrate ability to prioritize and handle multiple assignments while maintaining a commitment to deadlines and understanding mid-term and long-term goals.
+ Managing diary/calendar and e-mails for the MD, potentially also including calls and voicemails.
+ Monitoring actions and manage reminders
+ Managing internal and potentially external correspondence
+ Arranging meetings including facilitating ordering of food and refreshments, and co-ordination of Team Meetings and larger external events.
+ Co-ordination of travel arrangements, including organizational preparation and follow up like booking of travel expenses
+ Booking meeting rooms / venues for the team.
+ Managing Workflows and monitoring items like vacation requests, purchase orders, internal orders, distribution lists, Inventory etc.
+ Perform and monitor purchase activities (e.g. office material, business cards, 3rd Party purchasing), including master data creation and administration, creation of shopping carts, reporting and tracking on purchase orders Updating materials including PowerPoint and excel spreadsheets for meetings and presentations
+ Preparation and follow up of meetings including taking meeting minutes.
+ Manage shared drives and communities
+ Admin support for new starters into the team to include ordering of equipment and monitoring induction.
+ Central contact and all other ad-hoc support as needed by Manager and his/her team.
+ Resolving issues with some complexity with limited guidance
+ Developing collaborative work relationships within own team and cross-functional, including representation of team towards senior management
+ Supporting internal projects, including decision taking within clearly defined framework of departmental guidelines and practices
+ Supporting knowledge sharing within the team and prepares decision taking
+ Community Building & Best Practice Sharing between different offices
+ Proactive and able to identify and solve problems
+ Managing controlling and reporting activities on behalf of manager, e.g. creation, staffing and reporting on internal orders, reporting on cost centers and profit centers, creation and maintenance of C-Users
+ Monitoring budget
**What are we Looking for:**
+ 3 to 5 years of experience as secretary or executive assistant or comparable experience.
+ Ability to understand business priorities, proactively anticipate needs, and drive improvements to build capacity for the leadership team.
+ Possesses a high level of integrity in handling confidential information in a responsible and discrete manner.
+ Trustworthy and reliable individual who is highly responsible and accountable for meeting commitments and deadlines
+ Anticipate problems and forward-thinking solutions to ensure the smooth running of the Office.
+ Flexibility and agility to learn, work across different time zones, and be open to new ways of working.
+ Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
+ Very strong interpersonal skills and the ability to build relationships.
+ Responsible, team-player, problem solver, detail-oriented with the ability to also be effective independently.
+ Technology savvy, proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
+ Basic understanding of share point and document management to easily organize key resources for access.
+ Innovative approach to drive efficiency and optimization in day to day running of Philippines Managing Director's office
+ Displays professionalism in dealing with senior executives internally and externally, with customers and partners, is critical to managing customer & partner-facing courtesy communication and logistics.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 433626 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen

- Provide essential support to sales, including monitoring, reconciling sales orders, and other administrative tasks to ensure smooth operations.
- Provide sales forecast to logistics partner and supply chain team for consignment warehouse. br>- Perform stock transfer from warehouse to E-Commerce enabler location, and inventory reconciliation.
- Create sales invoices, SOC, and credit notes using JDE systems for online consignment business.
- Maintain & ensure proper filing of documents as per audit requirements.
- Reconciliation of sales reports, refunds, and fees from multiple ecommerce platforms and collection from customers.
- Review and check invoices/documents. Submit to the accounting system for payment processing.
- Support sales manager for any sales development or ad-hoc tasks.

Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
- Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
- Assisting the Chef with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
- Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
- Assisting with the unloading of delivered food supplies.
- Organizing and correctly storing food supplies.
- Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.
- Stirring and heating soups and sauces as well as preparing hot beverages.

**Salary**: From Php17,000.00 per month

Schedule:

- 10 hour shift
- 8 hour shift

This is a remote position.

Virtual Rockstar is hiring a Chat Support & QA Virtual Assistant to provide frontline customer support while also assisting with quality assurance testing. This dual-focus role ensures that customers receive exceptional service while contributing to the client’s ongoing product quality and process improvements.

About Our Client

You will be assigned to work with one of Virtual Rockstar’s client partners, a fast-paced, mission-driven healthcare technology company. The client empowers functional medicine providers with the tools, data, and support they need to deliver root-cause, personalized care at scale.

Their culture values innovation, integrity, precision, and patient impact. They operate with a startup mindset: collaborative, resourceful, adaptable, and results-oriented, while maintaining a high standard of professionalism and accountability. Team members work at a rapid pace and are encouraged to be proactive, detail-oriented, and clear in their communication.

Responsibilities

Customer Support

Serve as the first point of contact for customer inquiries via live chat, email, and ticketing systems.

Provide empathetic, professional, and accurate responses.

Maintain and update FAQs, knowledge bases, and support documentation.

Capture and escalate feedback or feature requests.

Proactively follow up to ensure customer issues are fully resolved.

Quality Assurance & Reporting

Test new features, updates, and bug fixes alongside the QA team.

Identify, document, and report usability issues, bugs, and edge cases.

Provide structured bug reports to QA managers and developers.

Track recurring issues and recommend preventative improvements.

Support User Acceptance Testing (UAT) during releases.

Process Improvement

Maintain a log of customer issues to spot trends and patterns.

Assist in refining and improving customer support workflows.

Recommend and help implement efficiency-boosting tools.

Requirements

3+ years of experience in customer support, QA, or virtual assistance (startup or SaaS experience preferred).

Strong written and verbal communication skills.

Familiarity with QA processes and bug-tracking tools (e.g., Jira, Trello, Figjam).

Experience creating FAQs, templates, and support resources.

Tech-savvy, quick learner, adaptable to new tools/software.

Strong organizational skills and ability to juggle priorities in a fast-paced environment.

Self-starter with a proactive and problem-solving mindset.

Preferred (Nice to Have):

Experience with CRM or chat support tools (Intercom, Zendesk, Freshdesk).

Knowledge of QA methodologies and testing frameworks.

Prior experience in a startup or tech company.

Ability to create tutorials, guides, or video walkthroughs.

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

Employment Type: Full Time
Schedule: Graveyard Shift br># of Available positions: 3
Cebu / Baybay Site: Full Onsite

JOB DESCRIPTION:
Warehouse Support Specialists provide support to our US warehouse operations by collating orders that need to be processed within the day and ensuring they are fulfilled by the US team on time. They help track orders and coordinate with the Supplier Management team to prevent duplicate orders. They also
process refunds for customer returns and communicate with the Customer Service team regarding any issues with the received products. If an order cannot be fulfilled, they ensure it is escalated to the Customer Service team so that customers are notified. Additionally, Warehouse Support Specialists are
responsible for filing cases with Amazon to obtain reimbursement for lost FBA items and damaged MFN returns. Warehouse support specialists must have strong attention to detail and organizational skills. They must be able to quickly communicate with the other key departments to ensure all concerns for the day is fixed.

RESPONSIBILITIES:
● Responsible for the documentation and processing of orders in the US warehouse and monitoring their status. < r>● Liaises with Customer Service and other departments to resolve order concerns. < r>● Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes. < r>● Files and reconciles FBA lost/damage reimbursement claims. < r>● Processes returns and refunds. < r>● Monitors and tracks orders. < r>● Updates warehouse-related trackers and spreadsheets. < r>● Creates, modifies, troubleshoots, and updates robots used in the warehouse. < r>● Performs other related tasks as assigned by the Manager. < r>
QUALIFICATIONS:
● Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage < r>● Good at data entry and data analysis < r>● At least 1 year of experience in analyzing data or generating reports using MS Excel < r>● Confident in speaking American English and good at writing emails < r>● Ability to multitask < r>● Good knowledge of how to use the computer and navigate the internet < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Willing to work on-site at night shifts < r>
NOTE: THIS IS DIRECT HIRE AND NOT UNDER AGENCY