131 Supervisor jobs in Rizal

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:

•Call center-based customer support in response to a high volume of low complexity inquiries

•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries

Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:

•Acting as liaison between customers, production and distribution departments related to specific customer orders

•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.

Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes.

Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.

DUTIES & RESPONSIBILITIES

1.    Manages the operations and sales functions of the branches in his/her assigned region/area and provides leadership towards the achievement of sales targets, maximum profitability, and growth in line.

2.    Reconciles daily activities and generates necessary sales reports, stocks on hand, itinerary, and provides/submits the same to the Regional Sales Head, Assistant Store Operations Manager, and Operations Manager as applicable.

3.    Constant coordination and communication with Regional Sales Head relative to sales and all operations concerns.

4.    Communicates to the team the plans of the company to ensure all teams understand the performance of the business.

5. Plans, coordinates, and controls the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.

6.  Visits and audits the stores regularly (at least twice or thrice a month for far-distant areas and once a week for nearby areas).

7.   Conducts twice a year performance appraisal of all SICs within the assigned region/area.

8.   Supports staff in receiving appropriate coaching, training and development to perform required duties in areas such as sales, stock control, merchandising, administrative responsibilities, and product knowledge.

9.   Makes recommendations for repairs, renovation, retrofitting, conversion of store from 2 brands to 4 brands and procurement of materials and supplies when the need arises.

10.   Coordinates with the Warehouse for concerns regarding arrivals and deliveries of stocks, materials, and supplies.

11.   Leads the mitigation of store losses and guides the staff in following the standard procedures in inventory management. Follow up the result and reconcile with the Inventory Department.

12.   Heads/Supports Flash Sale events whenever needed.

SUSAN'S HIDEAWAY RESORT AND EVENTS PLACE

(Maguey Rd, Antipolo City, Rizal)

Key Responsibilities:

• Supervise and coordinate front desk, housekeeping, food & beverage, and other resort staff.
• Ensure excellent guest experiences by addressing inquiries, concerns, and feedback promptly.
• Monitor daily operations to maintain cleanliness, safety, and service quality throughout the resort.
• Assist in staff scheduling, training, and performance evaluation.
• Support inventory management, including supplies for guest services and resort facilities.
• Handle guest reservations, check-ins/outs, and billing when needed.
• Coordinate with management regarding resort policies, promotions, and operational improvements.
• Enforce compliance with health, safety, and resort standards.

Company Description

JoyRide is the first and only homegrown superapp in the Philippines, offering a diverse range of ride-hailing and delivery services. It began as a Motorcycle Taxi (MC Taxi) service, gaining recognition for challenging the existing ride-hailing monopoly in the country. JoyRide has since expanded to include 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. With over 10 million app downloads, JoyRide operates 24/7 in various regions including Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and is set to expand further to Pampanga and Ilocos Norte.

Operations Supervisor - Antipolo City

Qualifications:

• Proven leadership experience in operations, retail, logistics, or service industries.
• Capable of managing both administrative and frontline teams.
• Familiar with basic reporting tools (e.g., Google Sheets, Excel).
• Strong background in customer-facing operations.
• Willing to work onsite in Antipolo, Rizal, with a 6-day workweek.

What We're Looking For:

• Leadership
  : Strong communicator with the ability to inspire and lead teams effectively.
• Ownership
  : Self-motivated and accountable, with a hands-on approach to problem-solving.
• Integrity
  : Maintains high ethical standards and makes decisions with integrity.
• Analytical
  : Data-driven, with a focus on informed decision-making and continuous improvement.
• Organized
  : Excellent at prioritizing tasks and managing competing demands efficiently.
• Proactive
  : Takes initiative to address challenges and drive results.
• Team Management
  : Experience leading teams and cultivating a high-performance, collaborative culture.
• Project Management
  : Proven ability to manage complex projects to completion, on time and within budget.

QUALIFICATIONS:

• Candidate must possess Bachelor's/College Degree in any field.
• Required language(s): Filipino, English
• 5 Year(s) of working experience in Retail Industry.
• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills
• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.
• Amenable to work in Mass Way Mall Tanay

JOB RESPONSIBILITIES:

• Responsible for the store's sales achievement and growth.
• Set up of gondolas and merchandise display.
• Ensure that the store's daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst. Branch Manager/ Branch Manager.

Job Highlights

· Belongs to a multinational company

· Rapid and aggressive growth expansion

· Promotes career growth and healthy environment

QUALIFICATIONS:

· Candidate must possess Bachelor's/College Degree in any field.

· Required language(s): Filipino, English

· 5 Year(s) of working experience in Retail Industry.

· Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills

· Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.

· Amenable to work inMassway Mall Tanay

JOB RESPONSIBILITIES:

· Responsible for the store's sales achievement and growth.

· Set up of gondolas and merchandise display.

· Ensure that the store's daily operation is properly managed.

· Keeping the store tidy and clean.

· Organize & arrange merchandise in the product selling area.

· Greeting & Serving Customer.

· Maintain stability & reputation of the store by complying with legal requirements.

· Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.

· Provide constructive guidance to team on effective operations.

· Protects employees & customer by providing safe & clean store environment.

· Daily Bank-in of store sales.

· Stocking & Order Own Use Item & small notes needed.

· Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.

· Sending Document related to HQ and Superior.

· Working within established Guideline & SOP.

· Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.

Job Type: Full-time

Benefits:

• Company Christmas gift
• Flextime
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person