721 Store Supervisor Department Store jobs in the Philippines

**ACOM Consumer Finance Corporation** is looking for passionate, innovative, and amazing individuals who are in pursuit of excellence and prominence! Be the part of the game-changing team today and **#ACOMplishYourDreams!**
- Work with a multinational company with a rock-solid foundation!
- Be part of the Leading Consumer Finance company from Japan!
- Experience the wonders of our vast network and extensive history!

**Responsibilities**:

- Assists and answers the client’s concerns for their account with the company.
- Maintains a good relationship between the company and its clients.
- Performs other duties that may be assigned from time to time.

**Requirements**:

- Bachelor's degree holder, any course
- Possesses above average communication skills (both written and verbal), presentation, and customer service skills.
- Fresh Graduates are welcome to apply.
- Computer Literate (MS Office)
- Willing to work on shifting schedules, and on holidays/weekends
- Willing to report to work in Ortigas Center, Pasig City.
- Can start ASAP.

**Benefits and Privileges**:

- Your **Sick Leave** will cover you when you feel under the weather.
- A **Vacation Leave** will always be there for your summer beach time.
- We support our employees with **Bereavement Leave** from 1st day of work as we understand the feeling of losing someone.
- Our partnered **HMO** will make healthcare very easy.
- Worry not for your loved ones as we have our **Life Insurance**.
- Our 5-day work week lets you enjoy a **Work-Life Balance** to spend more time with what pleases you!
- Our compliance with all **Government and Labor** related regulations ensures your Job Security.

**Salary**: Php12,400.00 - Php19,000.00 per month

Schedule:

- 8 hour shift

Monitors all outgoing deliveries and incoming shipments by coordinating with warehouse personnel and service providers
- Updates stock inventory report of each customer to guarantee the availability of stocks timely prepares delivery/outbound documents such as Sales Invoice, Delivery Order, and Shipping instructions & sends to warehouse and customer
- Prepares inbound documents such as goods received note, supplier invoice, estimated costs, and billing to broker/ service provider.
- Follows up forecast from customers to ensure timely ordering of stocks
- Updates stock monitoring of assigned end-user, and sends the data to Sales PIC
- Follows up a delivery schedule with the customer to ensure that distribution of services is on time and of high quality
- Updates the outstanding Sales Orders and Trading Contracts in SAP to ensure the accuracy of records
- Send monthly PO balance report to customer
- Mail out the invoices to customers timely
- Follow up with customers on their payment schedule
- Performs other related work which the leader or manager may assign from time to time
- Do the stock inventory count and reconciliation

**Salary**: Php20,000.00 - Php22,000.00 per month

**Benefits**:

- Additional leave
- Company Christmas gift
- Health insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

Ensure service delivered to our customers meets contractual Key Performance Indicator
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Prepare complete and accurate work including appropriately notating accounts as required

**Minimum Hiring Requirements**:

- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:

- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P24,000

**Benefits**:

- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO

**Start date is ASAP**

**Salary**: Up to Php24,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- 8 hour shift

**Job Summary**

A Telemarketer is a customer care professional who is engaged in the day to day monitoring and interaction with both internal and external customers. Uses a variety of technological resources to make sure customer receives what they require and attain customer satisfaction. In general, the Telemarketer handles set of accounts which they are tasked to monitor and provide information like product, requirements, questions and other needs. Part of their function is to coordinate with various departments to execute Sales related activities.

**Functions**

1. Do telemarketing by calling prospective clients and encourage them to buy Palmer products over the phone.

2. Answer telephone calls from phone-in customers and explain the products and services of Palmer-Asia Inc.; give prices for each product / service and answer questions raised by the customers.

3. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; process complaints using the system; expediting correction or adjustment by following up to ensure resolution.

4. Maintains record of customer information i.e. name, address, item / s inquired purchases, payment method and comments by encoding in the customer information databank.

5. Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards and lists purchased from other organizations.

6. In-charge of scheduling appointments for inspections of QIO.

7. Conduct client or market surveys in order to obtain information about potential customers.

8. Calling retention customers for inspection and encourage them to refill or buy new firex.

10. Performs other functions which may be assigned by the Immediate Superior from time to time.

**Job Specifications**

**Salary**: From Php15,000.00 per month

**Benefits**:

- Company events
- Health insurance
- Paid training
- Promotion to permanent employee

Schedule:

- 10 hour shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Overtime pay

Level l:

- Triage and consistently manage incoming documentation via the Advocacy inboxes
- Ensure all documentation is handled appropriately and added to the correct patient files
- Work within strict timelines in accordance with the expected turnaround times for incoming documentation
- Compliance with HIPAA and URAC guidelines
- Build relationships through dependable and accurate work

Level ll: In addition to the Level I duties and responsibilities
- Assist with training new hires and providing constructive feedback on their progress
- Identify additional areas of support post training
- Provide proper support within system navigation
- Assistance with other departmental tasks may be required at any time, per
Management discretion/direction

Senior: In addition to the Level I & Level II duties and responsibilities
- Handling of escalated work from team members. Ability to effectively guide, support, and mentor team members by assisting with escalated cases and answering questions.
- Identify trends and inefficiencies within daily processes to ensure high productivity and excellent quality of work
- Build strategies for more efficient workflows within the teams system
- Actively participate in assisting Trainers on workshops and training the CASP Fax Team

**Job Types**: Full-time, Permanent

**Salary**: Php20,000.00 - Php23,000.00 per month

**Benefits**:

- Company Christmas gift
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Experience**:

- Customer service: 2 years (required)

Shift availability:

- Night Shift (required)

College graduate of any course
- With good oral and written communication skills
- With a pleasing personality
- Must be personable, flexible, and adaptive to changes
- Very keen on details
- Shall handle front-line functions such as facilitating customer service needs and requirements
- Fresh graduates are welcome to apply
- Willing to be assigned in Naga

**Our office is located at Sony Service Center, Puritan Land Dev't Corp. Bldg., Diversion Road Conception Pequena, Naga City**

**Job Types**: Full-time, Permanent, Fresh graduate

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- 13th month salary
- Overtime pay

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Client Support Services (CSS) provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to support client implementation of Visa products and services globally, CSS is also responsible for a host of critical services that support the broader Visa organization and clients, including: Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools. The team also provides support for Visa’s DPS, CyberSource and Authorize.net businesses. Across time zones and borders, we provide clients with a comprehensive set of services including on-behalf-of contact center support to the end consumer and merchant. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Very few companies can offer its employees the global reach that Visa does. That’s the power of Visa’s “My everywhere” - a big brand with limitless possibilities. Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world. Visa was recently recognized by Forbes as one of the Best Employers in the U.S. and Fortune magazine highlighted us as one of the World’s Most Admired Companies. Everything we do is driven by our leadership principles**: Lead by Example, Communicate Openly, Enable and Inspire, Excel with Partners, Act Decisively, and Collaborate.**

The Customer Service Associate will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service.

The Customer Service Associate will be part of our extraordinary Customer Support team where you will be responsible for supporting card holders’ needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. This position is located in Pasay, NCR, Philippines.

**SPECIFIC RESPONSIBILITIES WILL INCLUDE**:

- Demonstrate consistent, reliable attendance by showing up for work as scheduled with a positive, enthusiastic attitude.
- Respond to incoming customer requests quickly, proficiently, and professionally while meeting specific quality expectations.
- Actively listen and probe to figure out nature of each call and determine the appropriate action(s) to complete the call.
- Multi-task across several computer programs to respond to customer inquiries.
- Utilize all tools to properly support, action and document all related questions and needs.
- Accurately update and maintain cardholder data in appropriate databases.
- Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
- Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
- Manage sensitive data
- Maintain confidentiality
- Flexible in the event of schedule change requirement - willingness to work a flexible schedule to include weekends, possible holidays and overtime when needed.
- Willing to Work On-site

**TRAINING**:

- Full schedule availability is required.
- Successfully complete a training program, including classroom instruction, computer-based lessons, instru

What we need from you:
1. Customer Service Representative Experience.
3. Can do multi-task.
4. Logistics experience is a plus.
5. 2 internet connection (main and back up)
**6. _Willing to do once a week onsite._**
7. Can handle multiple clients.
8. Flexible with Schedule (Night shift).
**9. _Training will be 1 week on site and 1 week online_**

**Note: Must have own equipment: _Laptop and Headset not provided by company._**

**Job Types**: Full-time, Permanent

**Salary**: Php15,000.00 - Php25,000.00 per month

**Benefits**:

- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home

Schedule:

- 8 hour shift
- Evening shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
Ability to commute/relocate:

- Davao City: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Willingness to do once a week onsite?
- Can handle multiple clients?
- 2 internet connection (main and backup)? List them down.
- Have own equipment (Laptop and Headset)?

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer Service Representative: 1 year (required)
- Zendesk and Shopify: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Communicates with customer on the phone or using written correspondence to take care of concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Follows escalation procedures as needed.
- Completes, processes and maintains applicable paperwork and records.
- Realizing the customers’ requirements as a result of effective listening and questioning skills
- Dealing Transacting with all calls politely,, courteously, professionally & assertively
- Matching customers’ wishes to Clients’ solutions and services
- Using negotiation and influencing experience to overcome objections and get the customers’ buy-in
- Communicating pertinent insight to internal and external clients and sharing understanding with colleagues
- Adhering to agreed processes,, meeting needed work standards,, targets and objectives
- Deliver top of the line assistance and walk through for US Subscribers.
- Provide excellent information and case resolution pertaining to plan coverage and accounts

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to Php30,000.00 per month

**Benefits**:

- Company Christmas gift
- Company events
- Gym membership
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided

Schedule:

- 8 hour shift
- Day shift
- Flexible shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Senior High School (required)

**Experience**:

- BPO: 1 year (preferred)