84 Staff Relations jobs in the Philippines

Public Relations

Mabalacat, Pampanga Marriott

Posted 6 days ago

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Job Description

**Additional Information**
**Job Number** 25134544
**Job Category** Sales & Marketing
**Location** Clark Marriott Hotel, 5398 Manuel A Roxas Highway, Mabalacat, Philippines, Philippines, 2023VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Relations Officer

Pasig, Palawan JK Capital Finance, Inc.

Posted today

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Job Description

Achieve various individual sales/business targets to contribute the team performance
- Develop and maintain cordial customer relationship and provide quality customer services.
- Act as point of contract for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal team (e.g. sales, marketing, senior management) to address customers' needs.
- Prepare reports as maybe required.
- Other task which may be assigned from time to time.

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
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Relations Officer

Pasig, Palawan JK Capital Finance, Inc.

Posted today

Job Viewed

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Job Description

Achieve various individual sales/business targets to contribute the team performance
- Develop and maintain cordial customer relationship and provide quality customer services.
- Act as point of contract for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal team (e.g. sales, marketing, senior management) to address customers' needs.
- Prepare reports as maybe required.
- Other task which may be assigned from time to time.

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Pasig: Reliably commute or planning to relocate before starting work (required)
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Business Relations Manager

San Juan, National Capital Region DEMPSEY RESOURCE MANAGEMENT INC.

Posted 1 day ago

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Job Description

Requirements:
Male or Female not more than 35 years old br>Degree in management, marketing, communication, or a similar field.
Excellent English communications skills
Above average MS Office Skills (Excel, Power point, etc)
Knowledgeable in sales and incident report presentations
At least 2 years experience in Supplier & Client crisis management
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Business Relations Manager

National Capital Region, National Capital Region Dempsey Resource Management, Inc.

Posted 7 days ago

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Job Description

We are looking for a motivated and strategic Business Relations Manager to oversee and grow our network of clients, partners, and stakeholders. This role involves fostering long-term relationships, identifying business opportunities, and supporting strategic goals through strong communication and collaboration.
br>Key Responsibilities:
Build and maintain strong relationships with existing and potential clients, partners, and stakeholders.
Identify new business opportunities and support client acquisition and retention strategies.
Collaborate with internal teams to align relationship management with overall business goals.
Represent the company at networking events, meetings, and industry functions.
Monitor market trends and competitor activities to inform business strategy.
Prepare reports and presentations on relationship status and business development progress.
Address client concerns promptly and ensure high satisfaction levels.

Job Qualification:
MALE not more than 40 years old
Excellent English communications skills
Above average MS Office Skills (Excel, Power point, etc)
Knowledgeable in sales and incident report presentations
At least 2 years experience in Supplier & Client crisis management
Current resident of Metro Manila
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Customer Relations Supervisor

Valenzuela, National Capital Region Global Excellence Motors, Inc.

Posted 10 days ago

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Job Description

1. Supervises Customer Relations services in accordance with company and plant/manufacturer guidelines and standards.
2. Administrative Supervision. br>3. Updating and Maintaining of customers data.
4. With one (1) year customer relation experience in Automotive industry is an advantage.

Work Location: Dalandan, Valenzuela City
Scope of Work: Valenzuela and BGC
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Customer Relations Officer

Cebu, Cebu HMR CEBU

Posted 14 days ago

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Job Description

• Respond to customer inquiries and provide information or assistance as needed
• andle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner. br>• M intain a high level of professionalism in all customer interactions < r>• C llaborate with internal teams to address customer needs and improve customer satisfaction < r>• I entify opportunities to enhance customer experience and suggest improvements to processes < r>• M intain accurate records of customer interactions and transactions < r>• S ay up-to-date on company policies, and products, < r>• P oactively reach out to customers to ensure their satisfaction and address any potential issues < r>• D ily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp) < r>• P eparing the timeliness and accuracy of the CRO Weekly report. < r>• D iven to go the extra mile to hit sales requirements.
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Public Relations Manager

Taguig, National Capital Region WHR Global Consulting

Posted 17 days ago

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Job Description

Hybrid (Once a work in the office) | BGC, Taguig
br>Position Overview:
We are seeking an experienced and visionary Public Relations Lead to join our client'''s dynamic digital advertising company. This role is pivotal in managing the company’s reputation, growing the PR business, and crafting innovative communication strategies. The ideal candidate is a seasoned PR professional with exceptional crisis management skills, a proven ability to expand PR portfolios, and a deep understanding of the digital advertising landscape. < r>
Key Responsibilities:

Strategic Planning and Execution
Develop and execute comprehensive PR strategies that enhance brand reputation and visibility.
Identify opportunities for thought leadership, media coverage, and public engagement.
Cultivate and maintain relationships with media outlets, industry influencers, and key stakeholders.

Crisis Management
Lead crisis communication efforts, including crafting response plans, managing sensitive issues, and mitigating risks.
Act as a spokesperson when necessary, ensuring consistent messaging and transparency during crises.
Proactively identify potential risks and prepare preemptive communication strategies.

Business Growth and Client Relations
Expand the PR service offering by identifying and securing new business opportunities.
Build strong relationships with clients, providing strategic counsel on PR initiatives.
Collaborate with the sales and marketing teams to align PR efforts with business growth objectives.

Content Development
Oversee the creation of press releases, speeches, articles, and other PR materials.
Ensure all content aligns with brand messaging and resonates with target audiences.
Supervise storytelling efforts that position the company and its clients as industry leaders.

Team Leadership and Development
Lead and mentor a team of PR specialists, fostering professional growth and collaboration.
Conduct regular training sessions to ensure the team stays ahead of PR trends and best practices.
Coordinate with other departments to ensure PR strategies are integrated across campaigns.

Performance Measurement and Reporting
Track the effectiveness of PR campaigns and report on key performance metrics.
Use insights and data to refine strategies and optimize future efforts.

Qualifications:

Education and Experience
Bachelor’s degree in Public Relations, Communications, Journalism, or a related field. < r>A minimum of 7 years of relevant experience in public relations, with at least 3 years in a leadership role.

Skills and Competencies
Proven expertise in crisis management, with a successful track record of handling high-pressure situations.
Strong media relations skills, with established connections in traditional and digital media.
Excellent verbal and written communication skills, including public speaking and presentation abilities.

Business Development Skills
Demonstrated success in growing PR portfolios and securing new clients.
Ability to identify trends, pitch ideas, and close deals that align with company goals.

Analytical and Technical Proficiency
Proficient in PR management tools (e.g., Cision, Meltwater) and social media monitoring platforms.
Strong understanding of data-driven decision-making and ROI tracking for PR campaigns.

Soft Skills
Strategic thinker with a creative mindset and a proactive approach to problem-solving.
Exceptional leadership and team management abilities.
Highly organized, detail-oriented, and adaptable to fast-paced environments.
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Investor Relations Strategist

Taguig, National Capital Region Gavin Ventures Inc.

Posted 18 days ago

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Job Description

The Investor Relations Strategist will play a critical role in shaping and communicating the company’s financial narrative to the investment community. This position will support the development and execution of investor relations strategies, working closely with executive leadership, finance, and communications teams to enhance transparency, build investor confidence, and align external perception with internal performance.
br>Job Requirements:

A Master's or Bachelor's degree in Finance, Accounting, Management, or a similar field.
Must possess a Certified Public Accountant (CPA) license.
Outstanding written and verbal communication abilities, strong relationship-building competencies within the investment sector, and the capability to work collaboratively with the executive team.
Strong financial modeling and analytical skills; ability to interpret complex data into compelling narratives.
Exceptional communication and presentation skills, with a strategic mindset.
Experience engaging with institutional investors and senior management.
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Business Relations Manager

San Juan, National Capital Region Dempsey Resource Management Inc.

Posted 24 days ago

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Job Description

Job Summary:
The Business Relations Manager is responsible for building and maintaining strong, long-lasting relationships with clients, partners, and key stakeholders. This role involves identifying business opportunities, managing client accounts, and facilitating communication between the company and its external business partners. The ideal candidate is a skilled communicator, a strategic thinker, and someone who can foster trust and collaboration to drive business growth. br>
Key Responsibilities:
Develop and manage relationships with new and existing clients, partners, and key stakeholders to foster business growth.
Identify and pursue new business opportunities in alignment with company goals and strategic priorities.
Serve as the primary point of contact for client inquiries, addressing their needs and concerns promptly and professionally.
Negotiate contracts, terms, and agreements with clients and partners, ensuring mutually beneficial outcomes.
Collaborate with internal teams (e.g., sales, marketing, finance) to ensure smooth delivery of services and solutions to clients.
Conduct market research and competitor analysis to stay informed about industry trends and potential business opportunities.
Prepare and deliver presentations to clients and stakeholders to demonstrate the value of products or services.
Monitor client satisfaction and ensure that service delivery meets or exceeds expectations.
Work closely with senior management to align business development strategies with overall organizational objectives.
Maintain accurate records of client interactions, business development activities, and account statuses in CRM systems.
Organize and attend business meetings, industry events, and networking opportunities to enhance brand visibility and develop new relationships.

Provide regular reports and feedback on business development progress, challenges, and opportunities for improvement.

Qualifications:
Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s preferred).
Strong interpersonal and communication skills, both written and verbal.
Proven track record of building and maintaining successful business relationships.
Ability to negotiate and manage contracts and agreements.
Strong strategic thinking and problem-solving skills.
Experience in market research and competitive analysis.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
A customer-centric mindset with the ability to understand and address client needs effectively.
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