553 Sr Manager jobs in the Philippines

Sutherland is seeking an analytical and attentive person to join us as a Process Improvement Sr. Manager for Service Excellence

The Process Improvement Sr. Manager. will help organize, plan, and implement best practice strategies to ensure optimal campaign and performance results. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

Managers in this role get to:

Strengthen relationships: Coordinate business efforts across functional units and manage client and vendor relationships.

Keep management updated: Prepare staff progress and productivity reports.

Impact the bottom line: Help develop, deploy, and maintain performance and workforce reports; ensure operating environment is conducive to delivery of financial, KPI, and employee engagement goals.

Improve the company: Contribute to project management and process improvement; own the effectiveness and execution of the change management process.

Set the path to success: Coordinate and conduct candidate interviews; supervise staff training and motivational and incentive programs.

Qualifications:

• LSS Greenbelt Certified (MINIMUM)
• Completed at least 10 Greenbelt projects as Greenbelt certified for KPI Improvement such as CSAT, AHT etc. (REQUIRED)
• Experience in managing Telco and Media accounts
• 10 years of minimum experience working in BPO
• Process Improvement experience in BPO Setup is required
• At least 5 years' experience in a Process Improvement capacity
• Minimum tenure of at least 2 years in last 2 organizations
• Must be at least an incumbent Manager or current Sr. Manager

Company Description:

Sutherland is seeking a dynamic and intuitive person to join us as Talent Acquisition Sr. Manager.  We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

Job Description:

Sr. Managers in this role get to:

• Set the path to success:  Spearhead the direction for recruiting and hiring efforts to ensure a positive and smooth experience for candidates and or new hires.
• Drive productivity of Recruiters and ensure 100% fill rate and on time hiring for all requirements.
• Strengthen relationships: Partner with different internal and external stakeholders to deliver the right candidate flow and quality, work on improving process efficiencies, to ultimately create value for the business as an enabling team.
• Support the team: Ensure 100% compliance for the completion of background checks and other pre-employment requirements. Ensure compliance to internal and external processes.
• Collaborate with internal and external partners such as service delivery, procurement, HR, and vendors on project and initiatives related to delivering on hiring needs.

Qualifications:

Our most successful candidates will have:

• Proficiency to efficiently manage time and keep track of multiple schedules, meetings and initiatives
• Ability to be pro-active in developing trust and professional rapport with employees and team members work as a team-player
• Strong verbal and written communication skills be able to communicate in a clear, constructive and professional manner
• Bachelors Degree in Human Resources, management Studies or any other related field
• Excellent verbal and written communication skills

Sutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

The Lean Six Sigma Process Improvement Manager is responsible for leading and executing Lean Six Sigma (LSS) initiatives by engaging with senior leaders across the enterprise to identify and scope Lean-related business challenges, conduct fact-based analyses and problem solving, and develop actionable recommendations to drive business impact through improvements in cost, customer experience, and demand management.

Sr. Manager for Process Improvement in this role get to:

• Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals.
• Structures identified business challenges logically.
• Act as a key driver for change within the business units aligned to supporting project execution and toll-gating and helping them to learn, understand, adjust and grow with the business Lean Six Sigma transformation.
• Conduct in-depth analyses (when required), including data collection, data analyses, and synthesis of data to generate key insights for projects or Lean deployment strategies.
• Develop presentations for senior management to facilitate discussions on project or program progress, results and assistance needed from them.
• Generate insights based on tools including (but not limited to) customer interviews, desk research, discussions with Lean experts, focus groups, and surveys.
• Ensure disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by the voice of the customer.
• Quantify impact of projects on financials, productivity, customer experience.
• Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
• Provides hands-on leadership to Project Managers and Associates
• Recognize when there are obstacles preventing others from achieving their goals and readily intervene and find resourceful ways to remove them.
• Develop and maintain relationships with senior leadership.

Qualifications

• Bachelor's degree
• Six Sigma Green Belt certified from a reputed institution like ASQ, etc.
• PMP / Prince 2 certified would be an advantage.
• Min of 10 years' experience with at least 5 years in process excellence function with experience of voice & chat programs (not Backoffice)
• Completed at least 8 to 10 GB projects with dollar savings
• Has improved metrics like CSAT, NPS, AHT, etc. for voice & chat programs (not Backoffice)
• Experience in change management, stakeholder management, and influencing people without authority.
• Experience in managing Lean Six Sigma projects and driving results.
• Strong oral and written communication, interpersonal, presentation and organization skills;
• Ability to communication with all levels of staff, management, and senior leadership
• Proven ability to work in ambiguity.
• Highly motivated to take ownership and drive initiatives with minimal direction.
• Capacity to think strategically and innovatively.
• Using Minitab / JASP or any other statistical software on a daily / weekly basis
• Comfortable reaching conclusions using statistical analysis
• Comfortable using various hypothesis tests (1 sample t test, 2 sample t test, ANOVA, Chi-Square, Single & Multiple Linear Regression, etc.)
• Comfortable with various graphical tools (Histogram, Boxplot, Pareto, Scatter, etc.)
• Has used DMAIC methodology (not generic problem-solving approach) for process improvement

The Sr. Training Manager leads training delivery operations, manages training managers, and ensures the effective onboarding and development of Experts across multiple lines of business, specifically launching and expanding new businesses. This role is pivotal in maintaining high training standards and driving performance outcomes.

Habitat for Humanity Philippines (HFHP)
is in search of a skilled and professional individual that could do the role of a Finance Sr. Manager. This position provides overall leadership to the entire Finance function including budgeting, financial reporting, compliance, procurement, and strategic financial planning for Habitat for Humanity Philippines (HFHP).

Overall Job Function

• Provides leadership to the finance team and collaborates with other departments to ensure that financial resources are efficiently allocated to support the organization's mission and objectives.
• Ensures effectiveness and efficiency of policies and internal control processes.
• Manages the financial position of HFHP leading to effective and timely monitoring of financial performance against approved plan.
• Implements programs and policies to steward and safeguard financial and physical resources.
• Ensures compliance with Habitat for Humanity International (HFHI), donor, and government requirements related to the utilization of. funds and financial reporting for HFHP projects.
• Responsible for overseeing the sourcing, purchasing, and negotiation of goods and services necessary for the organization's operations.
• Ensures effective risk management.
• As part of the senior management team, reviews and decides on issues that have a significant impact on the organization.

Job Specific Duties And Responsibilities
Financial Forecasting, Analysis, and Risk Management

• Oversees investment of private funds to maximize return at an acceptable risk level
• Assesses and evaluates the financial performance of the organization concerning organizational goals, budgets, and forecasts, and provides analysis to the senior management team regularly
• Provides useful financial insights to help make better decisions about formulating and executing strategy, and provide guidance and analysis to executive and operational management to improve results.
• Ensures internal and external audit recommendations are implemented in a timely and efficient manner; including regular reporting to the Senior Management Team (SMT) / National Board of Trustees (NBOT) / Area Office on progress made

Financial Compliance

• Establishes & implements standards, policies, and processes across the organization & monitors functional areas to ensure compliance with HFHP/HFHI/donor and government requirements.
• Oversees tax functions and ensures compliance with BIR regulations
• Coordinate audits with independent auditors and regulatory agencies
• Enhances and implements financial systems, policies, procedures, and tools
• Interprets legislative and program rules and regulations to ensure compliance with all governmental, local, and contractual guidelines
• Ensures that all government regulations and requirements are disseminated to appropriate personnel and implemented, and
• Monitors organizational compliance

Financial Management and Reporting

• Develop operating budget(s) and ensure programmatic success / organizational sustainability through cost analysis support, and compliance with all contractual, donor/grant, program, and government reporting requirements.
• Review and ensure the application of appropriate internal controls and financial procedures at headquarters and in field offices
• Advises on the feasibility of projects, reviews proposed projects and the status of ongoing projects, and makes recommendations on issues affecting the organization.
• Oversees the management and coordination of all internal and external fiscal reporting activities for HFHP including, but not limited to:
• Internal: organizational revenue/expense, payroll, and balance sheet reports, cash flow reports/projections, reports to funding agencies, development and monitoring of organizational and project budgets.
• External: comply with government financial and tax reporting requirements; BOI reporting; SEC reporting;
• Monitors and maintains banking activities of the organization.

Procurement

• Develop and implement procurement strategies to optimize cost savings and operational efficiency.
• Oversees the procurement process, including requisition, sourcing, purchasing, and delivery.
• Collaborates with internal stakeholders to understand their procurement needs and requirements.
• Stays abreast of market trends, economic factors, and regulatory changes that may impact procurement.
• Leads and mentors the procurement staff, providing guidance and support to achieve departmental goals.

Information Technology

• Manages basic office IT services and assets (hardware and software)

Strategic Planning and Management

• Participates and contributes to the development, management, monitoring, and achievement of annual and long-term strategic business plans. This includes developing appropriate strategies, sound scenario planning, sustainable business models, and corresponding activities and key performance indicators.
• Prepares annual organizational operating plan in collaboration with the senior management team and ensures alignment with the organization's strategies and current and projected project portfolio
• Collaborates with relevant departments in monitoring annual plan and provides recommendations for adjustments throughout the year
• Develop and manage an annual plan for functions such as grant management and reporting, treasury, budgeting, tax, accounting, and procurement.
• Regularly provides critical financial analysis and updates and presents recommendations to the Finance Committee, Executive Committee, and Board of Trustees on matters of the department's function.
• Regularly performs the department's risk assessment and contributes to the organization's risk assessment. Ensures mitigation actions are implemented and risks are monitored and updated throughout the year.

Safeguarding

• Our safeguarding values and principles codify the behaviors to which every HFHP employee is expected to understand and conform. All employees are expected to be able to recognize and be alert for the signs of potential safeguarding misconduct and have an obligation to report any concern, suspicion, or known safeguarding breach as outlined in this policy and to cooperate with any subsequent investigation.
• HFHP Supervisors and Managers ensure that their respective teams mainstream and implement the safeguarding procedures. They will ensure that project teams complete safeguarding risk assessments and develop mitigation and monitoring plans that are evaluated throughout the project life cycle. If a supervisor or manager is told, learns about, or witnesses a safeguarding incident, they must ensure that the allegation, including any unsafe programming concern, is reported to HEAL.

KEY PERFORMANCE INDICATORS (KPIs)

• Financial business planning
• Project-based funding and reporting
• Strategic and Business planning/forecasting
• Accounting and Cash Operations
• Efficient administration and support
• Risk management
• Treasury Function
• Compliance
• Audit support and follow-up
• Timely and sound recommendations to ensure the financial health of the organization

JOB/COMPETENCY PROFILE
Functional Knowledge
The job holder requires a broad understanding of systems, theories, and practices relevant to an area, plus some basic knowledge of other areas.

Financial/Grant Accounting / Financial Systems / Financial Planning and Budgeting / Financial Monitoring and Reporting / Revenue Grant Management / Expenditure Management / Financial and Budget Analysis / Financial Integrity and Compliance

Business Expertise
The job holder requires a good understanding of the organization and mission, including how different functions operate and integrate. In addition, there is a requirement for industry knowledge, including an understanding of economic/commercial/political issues affecting the organization.

Leadership
Full management of a team, including the management of people, defining roles and responsibilities, planning for the department's future needs and operations, counseling employees on performance, and contributing to employee pay decisions/changes.

Mission Alignment / Agile Leadership / Ethical Governance / Inclusive Leadership / Strategic Thinking
Problem-Solving
The job covers a wide range of diverse activities that require strategic vision and analysis. The job covers a wide range of activities that require complex judgments and solutions based on sophisticated analytical thought. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.

Nature of Impact
The job holder has an impact on the business by exercising control over resources, policy formulation, and planning. They have accountability for the results of the department.

Area of Impact
The job has a sizeable impact on a function and may extend to other functions.

Interpersonal Skills
The job holder will be an effective communicator capable of influencing an internal and/or external audience. The focus of the job will be to present issues that have an important impact on the organization. Likely to be involved in both internal and external negotiations which will have a major impact on the function, and possibly on the whole organization.

Job Qualifications / Specifications

• Education / Work Experience Master's degree in accounting or business administration, or equivalent business experience and 10+ years of progressively responsible experience. At least 5 years experience in a leadership role.
• Special Skills, Training & Knowledge
• Strategic thinking
• Cross-cultural management skills
• Analytical and logical thinking skills
• Computer skills: word-processing, spreadsheet preparation, internet usage; financial software
• Strong organizational and team-building skills
• Excellent interpersonal and communication skills

Job Type:
Full-time, Fixed term

Contract Length:
24 months, renewable

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation, and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct

How To Apply
To learn more about this job and other job opening at HFH Philippines, you may click this link

About the role

As the Creatives Sr. Manager, you will be responsible for leading the creative team and overseeing the visual design and branding efforts

1. Manage and mentor a team of designers, ensuring high-quality and on-brand creative output
2. Develop and implement the overall creative vision and strategy for the company
3. Collaborate with stakeholders to understand business objectives and translate them into effective visual solutions
4. Oversee the design and production of a variety of marketing materials, including websites, social media content, marketing campaigns, and more
5. Stay up-to-date with the latest design trends and technologies to continuously improve the company's visual identity
6. Ensure all creative work adheres to brand guidelines and maintains a consistent, professional appearance
7. Manage project timelines, budgets, and resources to deliver projects on time and within budget
8. Provide hands-on design work and creative direction when needed

What we're looking for

1. Minimum 5 years of experience in a senior creative role, leading a team of designers
2. Proven track record of developing and implementing successful branding and visual identity strategies
3. Excellent understanding of web and digital design principles, with the ability to translate business requirements into engaging visual solutions
4. Strong skills in design software such as Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
5. Ability to work collaboratively with cross-functional teams and stakeholders
6. Strong communication and presentation skills to effectively convey design concepts
7. Keen eye for detail and a passion for creating high-quality, visually appealing designs

Sr. Manager, People & Culture Digital Transformation

Your potential has a place here with TTEC's award-winning employment experience. As a Sr. Manager, People & Culture Digital Transformation working remotely in Metro Manila Philippines, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines says it all

What You'll Do:

Be one of our leaders in Digital Transformation and Automation initiatives The Senior Manager will lead the digital transformation efforts for the People & Culture Global Services organization. Drive the adoption and implementation of artificial intelligence, automation, integration, and technology innovation.

You'll report to the Director of Human Capital Services (People & Culture).

During a Typical Day, You'll

• Collaborate with citizen developers to solve People & Culture-related problems using robotic process automation (RPA).
• Collect and analyze ideas and manage the execution of RPA projects.
• Manage resources tasks by maintaining existing RPA by auditing, ensuring SLAs and KPIs are met, and escalating issues to the IT organization.
• Identify and implement improvements to existing RPA processes.
• Develop and maintain strong relationships with team members and stakeholders to gain trust and drive collaboration.
• Encourage and motivate the team to achieve goals and foster a culture of continuous improvement.
• Influence and manage both direct reports and cross-functional team members.
• Provide strategic leadership in the development and execution of digital transformation initiatives that align with the organization's overall business goals.
• Drive continuous improvement and modernization of People & Culture both internally and externally.
• Utilize data and analytics to measure the effectiveness of digital transformation initiatives and make data-driven recommendations.

What You Bring to the Role

• Bachelor's degree in a relevant field (e.g., Information Technology, Business Administration, Human Resources).

• Strong understanding of technical concepts such as robotic process automation, artificial intelligence, system integration, etc.

• Technical aptitude and a passion for learning and researching innovative technologies.

• Proven ability to develop relationships and gain trust with team members and stakeholders.

• Strong leadership skills with the ability to motivate and influence others.

• Excellent communication and interpersonal skills.

• Experience in managing teams and driving digital transformation initiatives.

• The ability to work effectively across different time zones and manage remote teams.

• Proficiency in using data and analytics to drive decision-making and measure project success.

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• Ask us about our paid time off (PTO) and wellness and healthcare benefits

• And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

: PH-Central Luzon-Pampanga

: PH-National Capital-Quezon City, Metro Manila

Senior Technical Manager (Makati City)

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

About the Role:

As a CBRE Technical Sr. Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You'll Do:

• Plans, implements, coordinates and manages the technical operations in-country including site inspections, due diligence, sales & solutions support, client engagement, troubleshooting, repairs & maintenance, small projects, talent identification & development, energy & sustainability, and the management of the mobile technician team & business for BOE Enterprise Philippines.
• Manages all facets of inspections, surveys, condition assessments to support sales opportunities, due diligence & transition activities or existing account growth; leads & supports troubleshooting of technical or engineering issues as well as supports identification of growth opportunities on existing accounts including energy audits and analysis, projects for asset or facility improvement or replacement involving various trades including HVAC, plumbing & other mechanical systems, electrical systems, fire & life safety systems, the building envelope & structure, architechtural finishes, accessibility, compliance, energy efficiency & environmental compliance.
• Provides support to new pursuits and existing accounts including review & understanding of client requirements, review or design of technical or engineering solutions, team design, vendor selection, value engineering, cost review, client engagement & presentations, and the like.
• Ensures our engineering & technical operations and maintenance services in-country are compliant with regulatory requirements. Develops and implements best-in-class engineering & technical operations & maintenance processes appropriate for the market for own team and wider account teams.
• Manages our mobile technical team to support due diligence & transition activities, condition assessments, conduct preventive, reactive & predictive maintenance, extra works or minor projects, and energy & sustainability initiatives.
• Manages own team as well as supports extended technical resources on accounts including talent acquisition & development.
• Supports identification & development of 3rd parties to support our objectives as well as introduce innovation & best practices. Engages, manages, partners with suppliers for selected work to achieve stated objectives in support of above.
• Responds to emergency situations and customer concerns as needed.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
• Flexibility: Ability to work on a shifting schedule, including 24/7 operations and holidays.

About you:

• Bachelor's Degree in Mechanical/ Electrical/ Electronics/ Chemical Engineering from a reputable university
• Minimum of 7 years relevant experience and/ or training
• Knowledgeable and has in-depth understanding of all applicable practices and techniques, laws, project controls, health and safety, environmental regulations to include safety regulations
• People Management Skills
• Preferably with Local Operating Engineer's License or Trade License
• Proficient in Microsoft Office Tools and familiar with EMS (Energy Management System)
• Can start ASAP

So, what's in it for you?

• Annual Merit Increase
• Performance Bonus
• 15 days of sick leave credits (unused sick leave credits convertible to cash)
• 15 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)
• HMO and Life Insurance on Day 1
• Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
• Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions
• Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.

Requirements
Description and Requirements
The Senior Operations Manager oversees call center operations, focusing on profitability and managing large, complex Lines of Business (LOBs), clients, accounts, or programs crucial for client acquisition, satisfaction, and retention. Responsibilities include providing strategic direction, serving as the primary client interface, fostering strong client relationships, and ensuring the achievement of Key Performance Indicators (KPIs) and metrics. This is accomplished through proactive management of operations teams and active coordination with various support teams. The Senior Operations Manager is also responsible for adhering to and continually improving processes and procedures across all client, account, and program activities, thereby consistently enhancing individual, team, and program metrics.

• Oversees profitability and operations of large client programs, ensuring KPI attainment and maintaining staffing ratios.
• Upholds company policies, drives adherence, and ensures recognition and rewards for high-performing team members.
• Conducts performance management activities, coordinates with internal support, and may assume an AGM role with full P&L responsibility in the Director of Operations' absence.
• Provides strategic direction for program growth, process improvements, profitability, and new business opportunities, while maintaining strong client relationships as the primary interface.
• Manages budgets and costs efficiently, monitors expenses, maintains high team morale and productivity, and provides leadership, mentoring, and coaching to direct reports and the team.

Qualifications:

• Education & Experience: Bachelor's degree (preferably in Business or Business Management) with 3-5 years of managerial experience in Call Center Operations, Customer Service, BPO, or Telecommunications.
• Leadership & Management: Strong skills in client relations, leadership, people management, and project management.
• Communication & Organization: Excellent verbal and written English communication, planning, organizing, and coordination skills.
• Adaptability & Independence: Strategic thinker who is adaptive to changing schedules and operates with minimal supervision.
• Key Competencies: Possesses active listening, customer orientation, time management, multitasking, attention to detail, analytical, problem-solving, decision-making, and presentation skills.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.