316 Sr Manager jobs in the Philippines

Sr. Manager, Business Development

Makati City, National Capital Region CBRE

Posted 4 days ago

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Job Description

Sr. Manager, Business Development
Job ID
222873
Posted
30-May-2025
Role type
Full-time
Areas of Interest
Sales & Leasing
Location(s)
Makati City - National Capital Region - Philippines
Description - External
About the Role:
As a CBRE Business Development Senior Manager, you will be responsible for developing and closing new business opportunities within target market sectors while providing quality service.
This job is part of the Sales function. They are responsible for the design of sales solutions that are presented and sold to potential, new and existing clients.
What You'll Do:
+ Develop and build long-term, professional customer relationships with existing, new, and potential clients. Maintain relationships and after-sales support to build confidence in line with the agreed business strategy.
+ Coordinate sales activity throughout the sales process including qualification, discovery, proposal, pricing presentation, and negotiation.
+ Evaluate industry and business trends and evaluate performance and respond with necessary business change.
+ Identify and build a sales pipeline. Explore both existing and new target markets.
+ Develop and deliver exceptional sales and tender documents and presentations.
+ Maintain records and relevant contract documents in support of tenders and re-bids for the business.
+ Stay up to date with industry developments, maintaining awareness of competitor activity and market trends.
+ Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
+ Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
+ Impact a range of customer, operational, project, or service activities within own team and other related teams.
+ Work within broad guidelines and policies.
+ Explain difficult or sensitive information.
+ Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Real Estate license required.
+ Ability to exercise judgment based on the analysis of multiple sources of information.
+ Willingness to take a new perspective on existing solutions.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Organizational skills with an advanced inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Sr. Manager, B2B Sales

Makati, National Capital Region Concentrix

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Job Title:
Sr. Manager, B2B Sales
Job Description
The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
**You Have**
+ 8+ years of inside sales experience with 5 years as an inside sales _manager_ (not renewals or customer success)
+ 5+ years of people leadership, team leadership, or team coaching/ mentorship experience
+ For the Philippines market, experience selling to Filipino clients or working in the Philippines
+ Sales and Sales Management experience preferably in a technology, IT, SaaS, or Human Capital / Consulting
+ Track record in both hunting and farming sales
+ Expertise in scaling businesses in a high-growth market
+ Willingness to coach and provide guidance to team members to improve the sales skills of the team
**You Will**
+ Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
+ Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
+ Be an enabler to remove roadblocks and help the team to resolve challenges to support sales opportunities
+ Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
+ Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
+ Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
+ Be a point of escalation for our clients and respond promptly to any issues
+ Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed
+ Work with client contact on reporting and forecasting
+ Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs)
+ Work with internal functional resources and external partners to develop a coaching platform
+ Coordinate team incentives and Sales Performance Incentive Funds
+ Partner and build business relationships with all partners to ensure customer expectations are met
+ Work with teams and management to improve sales processes and achieve a positive customer experience
+ Lead team to buying/renewal process to achieve greater client satisfaction
**Our Benefits/Perks:**
+ Health Insurance with Dental Coverage for Employees
+ Paid Time off
+ Bereavement Leave
+ Life Insurance
+ Group Personal Accident Program
+ Employee Assistance Program
+ Recognition programs
+ Wellness Incentive Program
+ Learning and Development Programs
**Virtual First**
Concentrix is a Virtual First company, which means working outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of this work equipment is prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
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Sr. Manager, Benefits - APAC

Manila, Metropolitan Manila Fresenius Medical Care North America

Posted 5 days ago

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Job Description

**Key Responsibilities:**
+ Design, manage, and evaluate employee benefits programs including health, dental, vision, life, disability, and retirement plans.
+ Act as the main contact for benefits-related inquiries from employees, vendors, and brokers.
+ Ensure compliance with all relevant laws and regulations, such as ERISA, HIPAA, ACA, and COBRA.
+ Analyze market trends and benchmark data to recommend cost-effective and competitive benefit strategies.
+ Lead the annual open enrollment process, including communications, system updates, and employee support.
+ Coordinate with payroll and HRIS teams to maintain accurate benefits data and ensure proper deductions.
**Qualifications:**
+ Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).
+ 5+ years of experience in benefits administration or HR management.
+ Strong knowledge of benefits laws and regulations.
+ Experience with HRIS and benefits administration systems.
+ Excellent communication, analytical, and organizational skills.
+ Professional certification is a plus.
**Job Summary:**
The Senior Benefits Manager is responsible for the design, implementation, and administration of employee benefits programs, including health insurance, retirement plans, wellness initiatives, and leave policies. This role ensures compliance with all applicable laws and regulations and works to align benefits offerings with the organization's strategic goals and employee needs.
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Sr. Manager, Delivery Excellence

Pasig, Palawan Concentrix

Posted 13 days ago

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Job Title:
Sr. Manager, Delivery Excellence
Job Description
Position Summary
The Innovation Senior Manager role is to drive continual process innovation and transformation through automation, client co-innovation, and/or six sigma, lean, and design thinking (or any relevant disciplines) across multiple accounts and client engagements. Their expertise will help align the client's and business people, process, technology, and data with a robust and sound strategy built for current and future success.
Essential Functions/Core Responsibilities
1. Own the overall management of Innovation initiatives for aligned accounts with proven results (quantified benefits related to metrics and/or financials)
2. Leverage with client and various stakeholders in discovering, qualifying, realizing, sustaining, and replicating automation and process improvement deliverables
3. Manage insights, provide valuable intelligence, end to end assessment, and/or innovation roadmap to stakeholders on how to improve
processes, business, customer experience, and growth based on agreed metrics and targets.
4. Upfront engagement on new accounts to drive automation/process improvements at the source.
5. Facilitate sessions with client and stakeholders in discussing Innovation initiatives during business reviews, client visits, client orals, due diligence, innovation councils and other related cadence
6. Partner with various groups such as automation and analytics teams, training, and quality, project management, IT, and account management among others to synergize the approach and initiatives towards innovation.
7. Facilitate co-innovation/ideation sessions with the client and other key stakeholders based on client and/or business needs
8. Scan the market for new technology which can be applicable for the company and accounts. Meet with vendors to understand the product and drive the deployment inwards to the company. Help improve and contribute in the iteration of existing products/offerings through user experience and POC management.
9. Collaborate with peers and counterparts for best practices sharing and replication.
10. Provide awareness, consultation, training, coaching, and/or learning sessions to aligned accounts in cascading Innovation methodologies, technology, and other related information.
11. Continued upskilling of self to maintain relevance and purpose in the job.
12. Providing accurate and timely report to leadership team (and/or clients)
13. Lead and mentor direct reports (for People managers)
Candidate Profile
College degree holder, preferably Computer Science, Engineering or any relevant field
Total 10+ years of experience, with 5+ years in role focusing on Innovation, Transformation, and/or Process Improvement preferably in a BPO setup
Six Sigma, Lean, Design Thinking, and/or Agile/Scrum certification/training is preferred, higher level certification will be a plus
Knowledge and hands-on experience in deploying any automation tools such as macros, workflow tools, robotics process automation, artificial intelligence/cognitive, and data analytics
Skilled in project management, change management, and stakeholder managament
Ability to work in multiple priorities, handle several projects, ability to collaborate across the ecosystem, build trust with key stakeholders, be able to provide a consultative approach while having domain expertise on client processes
Proficient in analytical tools/software such as Minitab, JMP, SAS, MS Office, and/or Power BI/Tableau/Digital Visuals
Strong communication, presentation, facilitation, and story telling skills
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
PHL Quezon City - Tera Tower 11th Floor
Language Requirements:
Time Type:
Full time
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Sr Manager Accounts Payable

ThermoFisher Scientific

Posted 14 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Job Overview**
As a Sr Manager Accounts Payable at Thermo Fisher Scientific Inc., you will play a key role in our Metro Manila team. You will coordinate invoice processing, ensuring outstanding accuracy and compliance. This is a fantastic opportunity to be part of a world-class organization that values innovation and excellence!
**Key Responsibilities**
+ Provide daily interaction, training, direction, and oversight of staff activities to ensure coordination, accuracy, and timely delivery of work outputs.
+ Complete all tasks related to invoice processing and troubleshooting daily.
+ Monitor and troubleshoot invoice fallouts daily to ensure payment due date adherence.
+ Coordinate the timeliness and accuracy of invoice processing.
+ Support payment inquiries and manage daily workload distribution.
+ Adhere to Internal Audit guidelines and provide reporting as requested.
+ Ensure quality in customer service levels are maintained both internally and externally.
+ Perform special projects and ad-hoc reporting as required within the functional area.
+ Supervise and coordinate the development of staff members, including hiring, performance development, annual reviews, disciplinary actions, mentoring, personal development, and career advancement.
+ Perform the first review/approval of disbursements for your area of responsibility.
**Skills Required**
+ Proven ability to develop and maintain financial controls.
+ Effective training skills and team-building capabilities for rapid functional task ramp-up.
+ Demonstrated leadership skills; strong oral and written communication, conflict resolution, and negotiation skills.
+ Experience leading continuous process improvement projects with significant time or cost savings.
+ Ability to collaborate with all levels of management, tailoring messages appropriately.
+ Capable of managing multiple assignments, prioritizing projects, and making timely decisions.
+ Diligent, producing accurate work and consistently meeting deadlines.
**Education & Experience**
+ Strong prior experience in Shared Services or Global Business Services in an Accounts Payable managerial function (5+ years).
+ Proficiency in Oracle, JDE, SAP, Concur, and Accounts Payable Workflow tools.
+ Proficient in English.
+ Demonstrated Thermo Fisher Scientific values - Integrity, Intensity, Innovation, and Involvement.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Dynamics 365 Sr. Manager

Hrtx

Posted 19 days ago

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Job Description

We are looking for a MS Dynamics 365 Senior Manager to lead end-to-end solution design and delivery across enterprise-scale projects.

Key Responsibilities:

  • Lead the design, architecture, and technical delivery of Dynamics 365 CRM and Power Platform solutions.
  • Translate business needs into scalable cloud-based solutions.
  • Provide estimates, define architecture, and manage sprint planning.
  • Guide project teams using Azure DevOps, Git, and Agile delivery frameworks.
  • Conduct quality reviews and proactively identify risks.
  • Mentor technical teams and promote best practices in solution design.
  • Engage with stakeholders across industries to drive digital transformation.

Required Skills:

  • 14+ years in CRM architecture, with strong hands-on experience in Microsoft Dynamics 365 and Power Platform .
  • Expertise in customization, integration, and deployment of Dynamics 365 solutions.
  • Strong working knowledge of Azure AD , Logic Apps , API Management , and Azure Functions .
  • Skilled in Agile delivery, CI/CD, and project lifecycle tools like Azure DevOps.
  • Excellent problem-solving, stakeholder management, and communication skills.

Preferred Qualifications:

  • 6+ years in a solution architect role.
  • Experience working with globally distributed teams.
  • Bachelors or Masters degree in Engineering, IT, or a related field.


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Sr. Manager, Quality Systems Compliance

RTX Corporation

Posted 12 days ago

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Job Description

**Date Posted:**
2025-08-14
**Country:**
Philippines
**Location:**
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
**Position Role Type:**
Unspecified
**Job Summary:**
The QA Manager is responsible for overseeing and ensuring the effectiveness of the Quality Management System (QMS) and regulatory compliance of the MRO business. This role ensures all maintenance and repair operations meet regulatory, product safety and QMS standards; including but not limited to FAA and EASA Part 145 requirements. The QA Manager leads internal audits, manages regulatory inspections, drives continuous improvement in the MRO QMS, and ensures that the organization's quality policies and procedures are followed consistently.
**Key Responsibilities:**
+ Develop, implement, and maintain the QMS to ensure compliance with aviation authority regulations (FAA Part 145, EASA 145, etc.) and applicable industry standards (e.g., AS9110).
+ Serve as the primary liaison with regulatory agencies and customers regarding compliance, audits, inspections, product safety and product quality.
+ Lead and manage internal and external audits, including root cause analysis and effective corrective actions
+ Oversight of approval process and collaboration with suppliers / sub suppliers in terms of quality compliance.
+ Ensure quality objectives, KPIs, and metrics are established, monitored, and achieved.
+ Manage non-conformance reporting (NCR), corrective/preventive actions (CAPA), and continuous improvement projects.
+ Oversee training of the organization on product and quality standards, regulatory requirements, and QMS procedures.
+ Work cross-functionally with production, engineering, and supply chain to address quality issues and implement process improvements.
+ Oversee document and record control.
**Qualifications:**
+ Bachelor's degree in aerospace engineering, Quality Management, or a related field (or equivalent experience).
+ Minimum of 5-7 years of experience in quality assurance within an MRO or aerospace environment.
+ With experience as a Responsible Manager in MRO
+ Strong knowledge of FAA and EASA part 145, and other regulatory agency requirements.
+ Experience with QMS standards such as AS9110 or AS 9100
+ Certified Lead Auditor (AS/ISO standards) preferred.
+ Proven experience managing audits and regulatory inspections.
+ Strong leadership, communication, and problem-solving skills.
+ Experience in matrix organization reporting
**Preferred Skills and Attributes:**
+ Detail-oriented with a high level of organizational and analytical skills.
+ Ability to foster a culture of quality and continuous improvement.
+ Excellent interpersonal and team-building skills.
+ Strong understanding of MRO workflows and technical documentation.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
You could be a great fit for our Quality organization if:
+ You take immense satisfaction and pride in the quality of your work.
+ You're the first to point out opportunities for continuous improvement (even outside of work.not at all to the annoyance of your friends and family).
+ You understand the absolute importance of adhering to compliance.all while making your customers proud by achieving a zero-defect quality delivery plan.
OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People's lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space - what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Technical Sr Manager - Makati City

Makati City, National Capital Region CBRE

Posted 16 days ago

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Technical Sr Manager - Makati City
Job ID
228958
Posted
12-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance, Facilities Management
Location(s)
Makati City - National Capital Region - Philippines
**Senior Technical Manager (Makati City)**
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.
**CBRE Global Workplace Solutions (GWS)**
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
**About the Role:**
As a CBRE Technical Sr. Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings.
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
**What You'll Do:**
+ Plans, implements, coordinates and manages the technical operations in-country including site inspections, due diligence, sales & solutions support, client engagement, troubleshooting, repairs & maintenance, small projects, talent identification & development, energy & sustainability, and the management of the mobile technician team & business for BOE Enterprise Philippines.
+ Manages all facets of inspections, surveys, condition assessments to support sales opportunities, due diligence & transition activities or existing account growth; leads & supports troubleshooting of technical or engineering issues as well as supports identification of growth opportunities on existing accounts including energy audits and analysis, projects for asset or facility improvement or replacement involving various trades including HVAC, plumbing & other mechanical systems, electrical systems, fire & life safety systems, the building envelope & structure, architechtural finishes, accessibility, compliance, energy efficiency & environmental compliance.
+ Provides support to new pursuits and existing accounts including review & understanding of client requirements, review or design of technical or engineering solutions, team design, vendor selection, value engineering, cost review, client engagement & presentations, and the like.
+ Ensures our engineering & technical operations and maintenance services in-country are compliant with regulatory requirements. Develops and implements best-in-class engineering & technical operations & maintenance processes appropriate for the market for own team and wider account teams.
+ Manages our mobile technical team to support due diligence & transition activities, condition assessments, conduct preventive, reactive & predictive maintenance, extra works or minor projects, and energy & sustainability initiatives.
+ Manages own team as well as supports extended technical resources on accounts including talent acquisition & development.
+ Supports identification & development of 3rd parties to support our objectives as well as introduce innovation & best practices. Engages, manages, partners with suppliers for selected work to achieve stated objectives in support of above.
+ Responds to emergency situations and customer concerns as needed.
+ Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
+ Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
+ **Flexibility** : Ability to work on a shifting schedule, including 24/7 operations and holidays.
**So, what's in it for you?**
+ Annual Merit Increase
+ Performance Bonus
+ 15 days of sick leave credits (unused sick leave credits convertible to cash)
+ 15 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)
+ HMO and Life Insurance on Day 1
+ Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.
+ Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions
+ Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.
CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.
**About you:**
+ Bachelor's Degree in Mechanical/ Electrical/ Electronics/ Chemical Engineering from a reputable university
+ Minimum of 7 years relevant experience and/ or training
+ Knowledgeable and has in-depth understanding of all applicable practices and techniques, laws, project controls, health and safety, environmental regulations to include safety regulations
+ People Management Skills
+ Preferably with Local Operating Engineer's License or Trade License
+ Proficient in Microsoft Office Tools and familiar with EMS (Energy Management System)
+ Can start ASAP
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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AI & Data Science Sr. Manager

Taguig, National Capital Region Hrtx

Posted 24 days ago

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Job Description

We're seeking an experienced and forward-thinking Senior Manager to lead our Data Science & AI initiatives. Youll take ownership of end-to-end project deliverydeveloping advanced analytics solutions and guiding a talented team to drive digital transformation across business areas like supply chain, logistics, procurement, and smart manufacturing.

Your Key Responsibilities
  • Lead full AI/data project lifecycle: scoping, development, validation, deployment, and monitoring.
  • Collaborate with stakeholders to define analytics goals and convert them into actionable models.
  • Architect AI/ML solutions using Python , cloud, and big data technologies.
  • Mentor a team of data scientists and developers.
  • Present insights to senior leadership and clients; support business development and proposals.
  • Grow the Data Science practice and shape its long-term direction.
What Youll Need
  • Masters/PhD in Statistics, Computer Science, or related field.
  • 12+ years of experience in AI, data science, or analytics.
  • Expertise in Python, R, SQL , and libraries like Pandas and NumPy .
  • Strong knowledge of optimization, ML, DL, NLP, simulation, and computer vision.
  • Hands-on experience with cloud, Git, agile practices , and production environments.
  • Deep understanding of analytics in logistics, inventory, and enterprise operations.
  • Excellent communication, stakeholder management, and consulting skills.
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Cross-disciplinary Controls Sr. Manager - C13 - TAGUIG

Citigroup

Posted 6 days ago

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Job Description

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.
**Responsibilities** :
+ Accountable for managing and overseeing a team of employees
+ Manages, plans and conducts a broad range of deliverables for projects.
+ Manages and executes strategic design and process improvement projects across the enterprise.
+ Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication.
+ Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
+ Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
+ Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
+ Support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
+ Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
+ Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
+ Help with the coordination and comprehensive management of issues with key stakeholders
+ Participate in issue quality reviews ensuring compliance with
+ Issue Management Policy, Standards and Procedures
+ Support standard and risk controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision making in line with the expectations senior of management, Board, and Regulators.
+ Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**Qualifications** :
+ Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Strong knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Understanding of compliance laws, rules, regulations, and best practices.
+ Understanding of Citi's Policies, Standards, and Procedures.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
+ Strong problem-solving and decision-making skills
+ Ability to manage multiple tasks and priorities.
+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education** :
Bachelor's/University degree, Master's degree preferred
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Cross-disciplinary Controls
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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