9,132 Specialty Shops jobs in the Philippines

Retail Front Management

₱900000 - ₱1200000 Y Xiaomi Technology

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Job Description

Job Descriptions:

Responsible for the management of the establishment, maintenance, and upgrade of Xiaomi retail fronts in the Philippines.

Responsible for the output and supervision of the VM display standards of Xiaomi retail fronts in the Philippines.

Responsible for the management of budget and expense reimbursement for retail fronts.

Liaise with headquarters and local suppliers and procurement to follow up on the procurement, transportation, and installation of retail counters.

Monitor the productivity and optimize low-efficiency retail fronts.

Ensure that retail front management matches the RMS system processes.

Job Requirements:

English can be used as a working language.

Over 5 years of experience in retail.

Bachelor's degree or higher.

Telecommunications industry preferred.

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Retail Front Management

₱900000 - ₱1200000 Y Xiaomi Technology

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Job Description

Job Description:

  1. Be responsible for the management of new construction, maintenance and upgrade of the Philippine Xiaomi sites;

  2. Be responsible for the output and supervision of the VM exhibition standards for the Philippine Xiaomi sites;

  3. Be responsible for the budget management and cost verification of the sites;

  4. Coordinate with the headquarters and local suppliers and purchasers, and be responsible for following up on the procurement, transportation and installation of the site counters;

  5. Be responsible for monitoring the yield per site and optimizing inefficient sites;

  6. Ensure that the site management is in line with the RMS system processes.

Job Requirements:

  1. English can be used as working language;

  2. More than 5 years of retail experience;

  3. Bachelor's degree or above, with experience working abroad in English-speaking countries preferred;

  4. Preference in the communication industry.

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Retail Operations Management Trainee

₱250000 - ₱450000 Y Anyone Can Cook Inc.

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Description

As a Management Trainee in Retail Operations, you'll join a group of aspiring leaders who will undergo a 9-month training program that will prepare you with the necessary know-how and skills to manage a store (or more) in the fast-paced food service environment.

About the Program

We believe that leadership by example is best. Understanding the challenges faced by one's future teammates and excelling in performing their roles are key to successfully taking care of the team and the Company with credibility and confidence.

Through a 3-level training curriculum, you will be taught each of the roles of your future team:

  1. A master crew member

  2. An supportive shift leader and trainer

  3. A service-oriented store leader

In each stage, you will be guided through a combination of classroom instruction, practical activities and a lot of time on the floor for you to apply your learnings and hone your skills. In order to move on to the next level, you will need to meet the expectations of the current stage, within the allotted time frame.

The goal is for you to become a Confident, Service-Oriented Business Leader

  • nurture mastery of operations for smooth and efficient service

  • build, develop and manage the team

  • set the example for others to follow on genuine, caring customer service

  • identify and seize opportunities for growth

What you need to succeed

  • Bachelor's degree in Business, Humanities, Psychology, Engineering, Hospitality or any related course
  • 1-2 years work experience OR if a fresh graduate, at least a year of leadership experience in an academic or extra-curricular setting
  • Natural desire to be of service to others – our customers, team members, co-workers
  • Openness to undertake unfamiliar tasks or situations
  • Initiative to figure things out and perseverance to try again when things don't go as planned

About us

Anyone Can Cook is a food company that grew its name by consistently upholding its commitment to quality in the making of products, whether for institutional accounts (including the most popular of coffee chains) or through its own Purple Oven stores.

It was able to do so with the commitment of all the people who worked behind the scenes as a team, collaborating with the different facets involved in the making of a good thing – suppliers, personnel, contractors, creatives, auditors, and others.

Today, it hopes to face what is challenging lately, recognizing this as opportunity, embracing fully what is exciting ahead. We would like to enhance the team with extraordinary individuals who resonate with and value the desire to keep quality present in all aspects of the work – in the commissary, stores, offices, and everything in between.

The search is on for individuals who:

  • want to contribute their creative talents, organization skills and disciplined work ethic to a team that is still learning and growing

  • have both the confidence to lead others and the openness to learn how to tackle challenges on the job

  • are prepared to offer their commitment long term, will not give up so easily when there are stumbling blocks

How to apply

Send us an email at

  1. Indicate position applied for on the subject line.

  2. Attach the following (in PDF format):

a. Your up-to-date resume

b. A one-page brief on what you think will help you succeed in this role. Recount experiences that will best exemplify the qualities you mentioned.

c. Photos or illustrations with captions that would give us a better appreciation of the qualities or experiences you mentioned in the brief.

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Retail Operations Management Trainee

₱250000 - ₱500000 Y Anyone Can Cook

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Job Description

As a Management Trainee in Retail Operations, you'll join a group of aspiring leaders who will undergo a 9-month training program that will prepare you with the necessary know-how and skills to manage a store (or more) in the fast-paced food service environment.We believe that leadership by example is best. Understanding the challenges faced by one's future teammates and excelling in performing their roles are key to successfully taking care of the team and the Company with credibility and confidence.

About the Program

Through a 3-level training curriculum, you will be taught each of the roles of your future team:

1. A master crew member

2. An supportive shift leader and trainer

3. A service-oriented store leader

In each stage, you will be guided through a combination of classroom instruction, practical activities and a lot of time on the floor for you to apply your learnings and hone your skills. In order to move on to the next level, you will need to meet the expectations of the current stage, within the allotted time frame.

The goal is for you to become a Confident, Service-Oriented Business Leader

- nurture mastery of operations for smooth and efficient service

- build, develop and manage the team

- set the example for others to follow on genuine, caring customer service

- identify and seize opportunities for growth

What you need to succeed

Bachelor's degree in Business, Humanities, Psychology, Engineering, Hospitality or any related course1-2 years work experience OR if a fresh graduate, at least a year of leadership experience in an academic or extra-curricular setting

Natural desire to be of service to others – our customers, team members, co-workers

Openness to undertake unfamiliar tasks or situations

Initiative to figure things out and perseverance to try again when things don't go as planned

About us

Anyone Can Cook is a food company that grew its name by consistently upholding its commitment to quality in the making of products, whether for institutional accounts (including the most popular of coffee chains) or through its own Purple Oven stores.

It was able to do so with the commitment of all the people who worked behind the scenes as a team, collaborating with the different facets involved in the making of a good thing – suppliers, personnel, contractors, creatives, auditors, and others.

Today, it hopes to face what is challenging lately, recognizing this as opportunity, embracing fully what is exciting ahead. We would like to enhance the team with extraordinary individuals who resonate with and value the desire to keep quality present in all aspects of the work – in the commissary, stores, offices, and everything in between.

The search is on for individuals who:

- want to contribute their creative talents, organization skills and disciplined work ethic to a team that is still learning and growing

- have both the confidence to lead others and the openness to learn how to tackle challenges on the job

- are prepared to offer their commitment long term, will not give up so easily when there are stumbling blocks

Job Types: Full-time, Fresh graduate

Work Location: In person

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Customer Service

Makati City, National Capital Region ₱20000 - ₱27000 Y iCrescendo INC.

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Job Description

CALLING ALL NEWBIES

Earn up 20,000 to 27,000 Package

+ 20,000 SIGN ON BONUS

Site :

  • Shaw Boulevard
  • Glorietta 5, Makati

SHS, Undergraduate, HS(old), Associate, College Graduate

Good communication skills (Oral & Written)

Can Work on site & shifting schedules

Tips and Guide are provided until Final Interview

Send your Updated CV at with your Full Name with Middle Name/Viber No./Email/Location/Preferred site

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Customer Service

₱150000 - ₱250000 Y FEEDWELL

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Job Description

100% Work From Home | Australian Business Hours | Competitive Pay + Growth Opportunities

Job Type: Full-time

Shift Schedule: Monday - Friday, 6:00 AM - 3:00 PM Philippines time

Work Location: Fully-remote (Work-from-Home)

Join Feedwell - Sydney's Leading Fresh Food Catering Company

At Feedwell, we fuel Australia's top teams with fresh, vibrant, and nourishing food - from daily catering to large-scale events. Our clients include global brands like Google, Amazon, Louis Vuitton, and TikTok.

We're on the lookout for a customer-focused, detail-oriented representative based in the Philippines to join our expanding team. In this role, you'll be the first point of contact for our valued clients—helping them place orders, explore our catering menus, and ensuring they receive exactly what they need, every time.

What You'll Be Doing

  • Answer customer calls and emails during Australian business hours
  • Guide clients through our food catering options and recommend suitable menus
  • Accurately place and modify orders using our internal system
  • Resolve customer queries and concerns with professionalism and a positive, solutions-focused approach.
  • Liaise with our operations team in Sydney to ensure smooth and timely deliveries.
  • Maintain up-to-date client records while following internal processes.

Why You'll Love Working With Us

  • 100% Remote – Work from the comfort of your home in the Philippines
  • Day Shift Only – Enjoy a stable schedule aligned with Australian business hours
  • Supportive Team Environment – Be part of a collaborative, growth-focused culture
  • Your Voice Matters – We welcome ideas and encourage continuous improvement
  • Government-Mandated Benefits Covered – SSS, PhilHealth, Pag-Ibig and Income Tax (upon completion of a 4-week trial period)
  • HMO Coverage - Available after 3 months of successful employment.

What We're Looking For:

To be successful in this role, you will ideally have:

  • Excellent spoken and written English communication skills
  • At least 2 years of experience in customer services, supporting Australian accounts—either in a call center setting or remotely.
  • At least 2 years of experience supporting food service-related accounts or clients, in a call center or remote work environment.
  • Strong interpersonal skills and confidence in guiding customers through decisions and available options.
  • The ability to remain focused, friendly, and efficient—especially during high-volume periods.
  • A proactive, tech-savvy mindset and the ability to work independently with minimal supervision.
  • Proficiency in Google Workspace (Gmail, Docs, Sheets, etc.)

Is This Role Right For You?

  • You have 2-3 years of experience in the BPO industry and are looking to transition into a long-term work-from-home arrangement.
  • You're currently working remotely on a night shift and are seeking a permanent day shift schedule.
  • You already have a dedicated home office set-up, including a reliable desktop or laptop, noise-cancelling headset, and a webcam for virtual meetings.
  • You have a stable internet connection with a minimum speed of 50 Mbps

This role may not align with your goal if:

  • You have over 3 years of experience in the BPO industry or remote client support and are currently seeking a supervisory or leadership role.
  • You're specifically looking for a non-voice, back-office, or offline-focused role.

How to Apply:

We're looking for a service-oriented professional who thrives on meaningful conversations—not just reading from a script. If you're passionate about helping people, quick to solve problems, and committed to creating memorable experiences, we'd love to hear from you

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Customer Service

₱150000 - ₱250000 Y Clu Forwarding

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Job Description

About the role

Clu Forwarding is seeking a talented and driven Customer Service professional to join our team in Cebu City, Cebu. This full-time role will allow you to make a real impact within our growing organisation, without the need for prior BPO experience. You will be the first point of contact for our valued customers, delivering exceptional service and support.

What you'll be doing

  1. Responding to customer enquiries and requests via phone, email, and chat channels
  2. Resolving customer issues in a timely and efficient manner
  3. Providing accurate information and guidance to customers
  4. Identifying opportunities to improve customer experience and recommend solutions
  5. Maintaining detailed records and documentation of customer interactions
  6. Collaborating with cross-functional teams to ensure seamless customer service

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  2. Excellent problem-solving and critical thinking abilities to effectively address customer concerns
  3. Commitment to delivering exceptional customer service and a genuine desire to help others
  4. Ability to remain calm and composed under pressure
  5. Familiarity with customer service software and technology, or a willingness to learn
  6. High school diploma or equivalent

What we offer

At Clu Forwarding, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your overall well-being. Our goal is to help you thrive and reach your full potential.

About us

Apply now to become our next Customer Service superstar

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Customer Service

₱600000 Y Global Offshore Strategic Solutions Incorporated

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Administration/Inbound & Outbound Call Specialist Permanent WFH

Salary: PHP 50,000 per month (inclusive of PHP 3,000 de minimis benefit)

About the Role

A trusted Australian plumbing services business providing fast, reliable, and professional plumbing solutions. We are looking for a proactive and customer-focused Inbound & Outbound Call Specialist to join our remote team.

In this role, you will be the first point of contact for customers, handling incoming service enquiries, scheduling jobs, and following up with outbound calls to ensure smooth service delivery.

Requirements for the role:
  • Minimum 2 years of experience working in an Australian based call center
Key Responsibilities
  • Answer inbound calls from customers, handling plumbing service requests and enquiries.
  • Make outbound calls to confirm bookings, follow up on pending jobs, and provide updates to clients.
  • Schedule appointments and dispatch jobs efficiently using internal systems.
  • Provide excellent customer service, ensuring all interactions are professional and courteous.
  • Accurately record details of customer interactions and job updates.
  • Work closely with the Australian team to support daily operations.
Requirements & Skills
  • Previous experience in a call center, customer service, or inbound/outbound role preferred.
  • Strong English communication skills (both verbal and written).
  • Ability to handle high call volumes with professionalism and patience.
  • Organized, reliable, and detail-oriented.
  • Proficiency in using computer systems, scheduling software, or CRM tools.
  • Ability to work independently.
Benefits
  • Monthly salary of PHP 50,000 (inclusive of PHP 3,000 de minimis benefit).
  • Health care benefits after 3 months of employment.
  • 25 PTOs (combination of Vacation/Sick and Emergency Leave)
  • Work with a dynamic Australian business with strong growth and reputation.
  • Long-term, stable role with opportunities to grow in the company.
Hardware and Software Requirements:
  • Operating System: Windows 10 Home/Pro at 64-bit - *Genuine
  • CPU/Laptop:

  • Minimum: Intel Core i3

  • Recommended: Intel Core i5 8th gen and above or similar
  • Memory: 8GB or more
  • Anti-virus installed in the device
  • Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
  • LTE connection only accepted as backup
  • Headset w/ mic and noise cancellation feature (Recommended: Jabra or Plantronics)

How to Apply

If you are a strong communicator who enjoys helping customers and managing calls with professionalism, we'd love to hear from you.

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Customer Service

₱150000 - ₱250000 Y ADEL COMPANY LLC

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Job Description

ADEL Call Center
is an international company specializing in lead handling and sales support for furniture businesses in the U.S. We help our clients increase conversion rates and reduce costs by up to 70% thanks to our professional operators.

Responsibilities:

  • Handle inbound calls, inquiries, and messages (WhatsApp, SMS, Email).
  • Make warm and cold calls based on prepared scripts.
  • Guide prospects to the key step — scheduling a measurement / meeting with a designer.
  • Work in CRM: update lead statuses ("Hot / Cold / Missed").
  • Meet KPI goals: response time within 5–15 minutes, number of meetings booked.

Requirements:

  • Experience in the
    furniture industry
    (kitchens, cabinets, closets, built-ins).
  • Excellent English.
  • Strong phone sales and client communication skills.
  • Familiarity with CRM systems and ability to learn quickly.
  • Responsible, proactive, and results-driven.

What We Offer:

  • Remote work from the Philippines.
  • Competitive pay:
    base salary + bonuses for each booked meeting
    .
  • Stable workload — up to 4 clients per operator in one time zone.
  • Career growth opportunities to Team Lead / Supervisor.
  • Training and scripts provided.

If you have experience in the furniture niche and know how to turn leads into booked appointments — we'd love to have you on our team

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Customer Service

Ayala Alabang, National Capital Region ₱104000 - ₱130878 Y Genpact Services LLC

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Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Care

In this role, agents are expected to

  • Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
  • Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.

Responsibilities

  • Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
  • Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.
  • Set up and remove system access, update profile and portfolio details, and ensure compliance.
  • Serve as a key point of contact, shaping the first impression intermediaries have of the bank.
  • Investigate and resolve simple complaints, ensuring a smooth and compliant experience for all stakeholders.

Qualifications we seek in you

Minimum Qualifications / Skills

  • Graduate from a recognized university.
  • Experience in processing roles and managing multiple systems.
  • Strong communication and problem-solving skills.
  • Ability to work independently and collaborate with internal and external stakeholders.
  • Proficiency in computer systems.

Preferred Qualifications/ Skills

  • High attention to detail and ability to follow multi-system processes.
  • Strong time management and adaptability.
  • Understanding of how processes impact other teams (e.g., data quality, commissions, compliance).
  • Ability to self-learn using process documentation and switch efficiently between tasks.

Why join Genpact?

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

  • Make an impact – Drive change for global enterprises and solve business challenges that matter

  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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