163 Spanish Bilingual jobs in the Philippines

Be a #KaInfoscion and become an ambassador of our core values - CLIFE+S; Client Value, Leadership by Example, Integrity and Transparency, Fairness, Excellence and Stewardship.

Qualifications:

• Graduate of any degree, undergrads are also encouraged to apply
• Must be fluent in speaking, writing & reading Spanish
• With at least 2 years customer facing work experience for expats and at least 3 years of BPO experience as Spanish speaker for locals
• Conversant in English
• With good communication skills
• With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
• With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends

Why Infosys BPM Philippines:

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work Certified

"We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines"

Job Title: Bilingual HR Specialist

Location: Bench Tower, BGC, Taguig City

Department: Human Resources Operations

Reports To: HRSS Manager

Position Type: Full Time – Full Onsite

A Spanish Bilingual representative is typically responsible for handling employee inquiries in more than one language, whether over the phone or through chat, email, etc.

We're looking for a great Spanish bilingual customer service representative to join our team This representative will be responsible for providing excellent employee service, as well as managing a high volume of employee inquiries voice/non voice. The ideal candidate will be bilingual in English and Spanish, have excellent communication skills, and be able to work in a fast-paced environment.

Duties:

• Understand employee needs and meet them through understanding, problem solving and follow through
• Provide superior employee service and communication to internal and external candidates
• Work effectively with a diverse population
• Keeps every interaction positive
• Communicate effectively with employees and co-workers through written and verbal mediums
• Provides clear, concise, and accurate messages
• Completes work and responsibilities in a timely manner
• Resolve complaints in a prompt and courteous manner
• Acts professionally and with respect towards employees, co-workers, and management

Responsibilities:

• Communicate effectively with customers by telephone, email, and chat to resolve customer concerns or complaints
• Collect information from employees, clients, as appropriate, and document it for future reference
• Resolving customer issues
• Maintain professional composure while dealing with difficult or irate employees
• Develop and maintain knowledge of current process and service offerings
• Capable of managing multiple tasks simultaneously

Requirements And Skills:

• Bilingual skills in Spanish and English
• 2+ years' customer service experience preferred
• Experience in Human Resources Shared Services, HR Help Desk, HR Ticket Query Management, preferred
• Excellent written, oral, and interpersonal communication skills in both English and Spanish
• Proficient in the use of MS Office applications
• Strong multi-tasking, customer-service, and problem-solving skills

We are seeking a Bilingual Customer Service Representative fluent in Spanish and English to join our customer support team. The ideal candidate will provide outstanding service to our Spanish- and English-speaking customers, handling inquiries, resolving issues, and ensuring an exceptional customer experience across various communication channels.

• Respond to customer inquiries via phone, email, chat, or social media in both Spanish and English.
• Assist customers with product information, orders, returns, billing, technical support, and general account questions.
• Resolve customer complaints efficiently and professionally, escalating complex issues when necessary.
• Maintain accurate records of customer interactions and transactions using our CRM system.
• Follow communication procedures, guidelines, and policies.
• Collaborate with other departments to ensure customer needs are met promptly.
• Continuously strive to improve service quality and customer satisfaction.

• Fluency in both Spanish and English (written and spoken) is required.
• High school diploma or equivalent; college degree preferred.
• Proven experience in a customer service or call center role is a plus.
• Strong communication and problem-solving skills.
• Comfortable using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively.
• Patient, empathetic, and enthusiastic attitude toward customers.

Apply as Customer Service Representative (Spanish Bilingual) in MOA Pasay

Applicants must be

• SHS grad/ 2nd year college completed
• 1 year BPO pure voice international experience (Spanish Bilingual)
• amenable to work onsite and shifting schedule

84k up package PLUS

• Performance Incentives
• Account Bonuses
• ANNUAL PAY INCREASE
• HMO Day 1 with 2 dependents
• Free Meal (15 days)
• Work and Life Balance

Job Type: Full-time

Pay: Php79, Php84,000.00 per month

Benefits:

• Paid training

Work Location: In person

QUALIFICATIONS

· Proficiency in Spanish and English both written and oral

· Intermediate level Spanish proficiency required

· Intermediate level English proficiency required

· Open to High School Graduates (Old Curriculum) and College undergraduates

· 0-6 months of BPO experience

· Good computer skills

· Good attention to details and strong problem-solving skills

· Work onsite in McKinley Hill, Taguig

· Shifting schedule

· Ability to work rotating day/night shifts required

· Can start asap

RESPONSIBILITIES:

· Handle inbound and outbound calls, emails, and chats in Spanish and English

· Assist customers with inquiries, complaints, and product/service information

· Provide accurate translations and clear communication between customers and internal teams

· Document interactions and update customer accounts

· Resolve issues promptly while ensuring customer satisfaction

· Meet performance targets and adhere to company policies

Spanish CSR Bilingual Account

Voice account

Qualifications:

At least 2nd yr college completed or SHS graduate

1 year voice international BPO bilingual experience

Shift Schedule: Night shift

FIXED WEEKENDS OFF

Job Types: Full-time, Permanent

Pay: Php79, Php84,000.00 per month

Work Location: In person

• Interact with customers via phone, email, or in-person to provide information and resolve inquiries or issues.
• Handle customer complaints, provide appropriate solutions and alternatives within established guidelines.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Process orders, forms, applications, and requests accurately and efficiently.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with internal departments to ensure customer needs are met.
• Follow communication procedures, guidelines, and policies.
• Stay knowledgeable about company products, services, and policies.
• Ensure customer satisfaction and provide feedback to the customer service manager.

Qualification

• At least 1 year of relevant experience in BPO industry
• Ability to speak and write English proficiently
• Open to Learning
• Takes Initiative
• Happy and Helpful by nature
• Amenable to work onsite
• Familiarity with project management tools (e.g., Asana, Trello, ClickUp)

Site Location

• Davao South - Gate #23 Central Park Ave, Bangkal, Davao City

Job Type: Full-time

Benefits:

• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Work Setup: Onsite (Taguig)

Shift: Shifting Schedule

Start Date: Nov-11

Qualifications:

• Proficient in listening, reading, writing, and speaking in Spanish and English
• Open to Highschool Graduates (Old Curriculum) and College undergraduates
• Preferably with at least 1-year BPO experience/CSR Background
• No BPO experience are welcome to apply

Job Type: Full-time

Pay: Php80, Php95,000.00 per month

Application Question(s):

• Can you start by November 11, 2025 ?

Language:

• Proficient in reading, writing, and speaking in Spanish (Required)

Work Location: In person

Qualifications:

• SHS Graduate, completed 2nd year (UG) in college for HS Graduate, or a College Graduate
• Entry Level/Freshers with no working experience are welcome as long as proficient in Spanish Language
• With B2 Level - Spanish language proficiency
• Must be residing in Cebu City

Onsite work setup | Shifting/Graveyard Schedule

Job Type: Full-time

Pay: Php60, Php80,000.00 per month

Work Location: In person