What Jobs are available for Spa Manager in the Philippines?

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Spa Manager ensures the smooth operation of the Spa, providing guests with excellent service and information of all spa services and retail products.

What will I be doing?
As the Spa Manager, you will be responsible for performing the following tasks to the highest standards:

• Adhere to the customer-first purpose and promptly attend to customers' needs.
• Communicate well with guests and colleagues.
• Be a positive influence, responsible and proactive in solving problems.
• Seize opportunities for self-improvement by learning new skills.
• Flexible and responsive to changes in work requirements.
• Be a good team player, helping team members achieve team goals.
• Advise on departmental operating procedures and improvement of environmental facilities, etc.
• Maintain vigilance and sense of responsibility at all times.
• Ensure all facilities and equipment are operating well.
• Ensure guests have a comfortable and safe experience, and employees can work in a safe environment.
• Ensure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times.
• Pay attention to the results of customer satisfaction and loyalty surveys, communicate effectively to team members and conduct training analysis according to the results.
• Adhere to Hilton service standards and service quality reviews.
• Assist in department trainings for new employees.
• Ensure that the daily opening and closing of the spa is carried out smoothly and efficiently.
• Maintain a high level of cleanliness in work areas including the retail display area, reception area, linen rooms, tea rooms, massage rooms, wet area, outdoor swimming pools and fitness centres.
• Conduct monthly inventory checks and control inventory, ensuring that items are not kept for more than 3 months.
• Receive products at the receiving department when they arrive.
• Provide consistent service to guests, so that they enjoy pleasant, memorable and professional services.
• Ensure all emails are answered and followed up.
• Send confirmation letters to confirm massage treatments with guests.
• Prepare and ensure adequate tea and towels are ready for guests' use.
• Make sure to maximize the use of the massage rooms and massage therapists.
• Rich experience in handling customer complaints to ensure their trust in the hotel.
• Read and update the message book of Massage Therapists and Receptionists to ensure that each employee signs for confirmation.
• Pay attention to malfunctioning equipment and follow up with its repair.
• Assist in the building and maintenance of an efficient team by taking an active interest in team members' welfare, safety, training and development.
• Perform other reasonable duties as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?
A Spa Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Able to read, write and speak English in order to communicate efficiently with guests and team members.
• Good interpersonal skills to provide overall guest satisfaction.
• Able to work under pressure and deal with stressful situations during busy periods.
• Must be physically fit and able to work long hours.
• Knowledgeable of all spa treatments, fitness services and retail products available in the Spa & Fitness department.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Conrad Manila

Schedule
Full-time

Brand
Conrad Hotels & Resorts

Job
Spa, Health Club, Recreation

We are currently looking for an experienced Spa Manager to join our team.

The ideal candidate must have prior experience in managing spa operations, including staff supervision, customer service, daily operations, and overall business performance.

• Proven experience as a Spa Manager or in a similar supervisory role
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Knowledge of spa treatments, wellness services, and product offerings
• Ability to handle administrative tasks such as scheduling, reporting, and inventory control
• Must be organized, reliable, and results-driven

• Oversee the daily operations of the spa
• Lead and support the spa staff to ensure excellent customer experience
• Manage bookings, promotions, and sales strategies
• Maintain cleanliness and high standards of the spa environment
• Coordinate with suppliers and handle product inventory
• Ensure compliance with safety and health regulations

If you are passionate about wellness and have strong managerial experience, we'd love to hear from you

Responsibilities

As an Executive Assistant

• Attend to all personal and business needs of the CEO & President
• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive's behalf
• Maintaining comprehensive and accurate records
• Performing minor accounting duties
• Organizing meetings, including scheduling, sending reminders.
• Other tasks as requested by executives

As a Branch Manager

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently.
• Hire, train, and manage spa staff to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Create efficient work schedules for staff and designate task.

Qualifications:

• Excellent written and verbal communication skills
• Proficient in Social Media Platfors, Microsoft Office, Google Workspace, Canva and other productive tools
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Experience in leading a team is required
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the company and its employees
• Strong leadership skills
• An affinity for problem-solving
• Experience in Hospitality or Customer Service Industry is highly preferred
• Highly organized with time and team management
• Strong communication skills
• An eagerness to grow the branch network
• Can Start ASAP
• Willing work on weekends and holidays

To manage the Spa as a profit center: to general turnover and results according to the budget defined by the hotel. To establish, co-ordinate and administer financial planning for the control and success of ongoing operations. Direct the operation of policies, procedures, plans, and programs governing all operational and financial matters of the facility.

JOB REQUIREMENT:

· Minimum education of Bachelor degree in Hotel Management or relevant discipline.

· Minimum of 5-8 years experienced in Spa Management.

· Knowledgeable in Sales, treatment and the spa product.

· Have good English communication skills both in written and spoken.

· Possess professional disposition with excellent interpersonal skills.

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided

Experience:

• Spa Management: 5 years (Preferred)

Work Location: In person

Company Description

Dusit Hotels and Resorts is renowned for its heartfelt commitment to hospitality, high-style surroundings, and discreet, personalized service. We operate hotels and resorts globally under five sub-brands: Dusit Thani, Dusit Devarana, dusitD2, Dusit Princess, and ASAI Hotels. Each property offers a uniquely special stay, unified by our group-wide brand promise of 'Always Gracious,' ensuring service that is warm, attentive, and gracious.

Role Description

This is a full-time, on-site role located in Cebu for a Spa & Recreation Manager. The Spa & Recreation Manager will oversee the daily operations of the spa and recreational services. Responsibilities include supervising staff, coordinating therapeutic recreation activities, managing budgets, and ensuring high-quality customer service. The role also involves handling guest communications and maintaining an inviting and relaxing environment.

Qualifications

• Supervisory Skills and Budgeting experience
• Strong skills in Recreation and Therapeutic Recreation coordination
• Excellent Communication abilities
• Ability to manage multiple tasks and work effectively within a team
• Bachelor's degree in Hospitality, Recreation Management, or related field is preferred
• Previous experience in a spa, hospitality, or recreation environment is beneficial

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

ONGOING OVER THE PHONE INTERVIEW

NON VOICE ACCOUNT

• Bridgetowne site

26, ,000 Package

Incentives HMO Paid trainings Night diff

Qualifications :

• at least 6 mos call center experience
• Strong communication skills (Verbal & Written)
• SHS, Undergraduate, Associate, College Graduate
• CAN Work on site & START ASAP

TIPS & GUIDE ARE PROVIDED UNTIL Final Interview

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Customer service: 1 year (Required)
• Technical support: 1 year (Required)

Language:

• English (Required)

Location:

• Pasig (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

About the role

We are seeking a motivated and service-oriented Customer Service representative. In this full-time role, you will be responsible for providing exceptional customer support to our clients in the telecommunications industry. Based in Davao City, Davao del Sur, this is an excellent opportunity to develop your skills in a dynamic and fast-paced environment.

What you'll be doing

Handling inbound customer calls and emails to address inquiries, troubleshoot issues, and provide solutions

Maintaining accurate records and documentation of all customer interactions

Identifying and escalating complex issues to the appropriate team or department

Providing product and service information to customers and assisting with sales and order processing

Actively seeking opportunities to improve customer satisfaction and resolve complaints effectively

Participating in team meetings and training sessions to continuously enhance your knowledge and skills

What we're looking for

At least HS or SHS Graduate

Previous experience in a customer service or call centre role, preferably in the telecommunications industry

Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner

Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and issues

Familiarity with customer service software and tools, such as CRM systems

Willingness to work in a fast-paced environment and adapt to changing priorities

Commitment to delivering high-quality customer service and maintaining a positive, solutions-oriented attitude