11 Solutions Engineer jobs in the Philippines

Gds Consulting technical Manager

Taguig, National Capital Region EY

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Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

**Technical Manager**
- 12+ years of experience with strong understanding & familiarity with project management techniques
- Established experience with project management programs, SCRUM, and different variants of AGILE techniques, along with familiarity with code management and Continuous Integration/Delivery Implementation (CI/DI).
- Familiar with tools like JIRA, Trello, Azure Devops etc.
- Managing outcome led technical programs and technical activities in accordance with the agreed project scope
- Experience in Data Transformation using ETL/ELT tools / cloud engineering
- Experience in database query using SQL
- Experience in enterprise level database and data warehousing projects using SQL, NoSQL & RDBMS such as MS SQL, AWS DynamoDB, etc
- Provide input, monitor, and coordinate the project solution team across infrastructure, technical, and functional work streams
- Contribute to product design and establishment of requirements
- Delegate technical responsibilities and monitor the progress of projects
- Deliver products consistently, on time, and on budget
- Manage a delivery team to ensure timely and accurate customer deliveries.
- Oversee daily activities of delivery team and provide direction and guidance as needed.
- Perform resource allocations and workload assignments according to delivery requirements.
- Ensure that team maintains high level of competence and operational excellence.
- Evaluate the performance of team members and determine training needs.
- Serve as primary contact for customer inquiries and concerns.
- Analyse customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.
- Develop process improvements to achieve cost effectiveness and time saving.
- Make critical business decisions to meet customer expectations.
- Develop scope and budget for delivery projects
- Experience in converting business problems/challenges to technical solutions.
- Develop standardized practices for delivering new products and capabilities
- Report delivery status to customers and develop required delivery documentations.
- Certifications like PMP is good to have

**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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Consulting Technical Mgmt Manager

Oracle

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Job Description

This manager-level position is responsible for people management and sales enablement. May also be responsible for project oversight of staff augmentation projects.

Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and business results for assigned area of responsibility. Typically manages individual contributors and/or entry-level managers. Monitors consultant activities and performance on projects (e.g. read status reports, respond to staffing and availability issues, pro-actively seek out project performance reviews, etc.). May serve as project advisor for moderately complex engagements.

8+ years of experience relevant to this position including 4 years of consulting experience. Management experience preferred. Undergraduate degree or equivalent experience. Product, technology or industry expertise relevant to the practice focus. Ability to travel as needed.

People and Project Manager
- Manage complex and large projects with direct accountability on results and outcomes
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Measure performance using appropriate project management tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and relevant stakeholders
- Perform risk management to minimize potential risks
- Create and maintain comprehensive project documentation
- Developing employee skills and performance through direct mentoring and coaching
- Providing feedback on an employee’s performance, helping to develop an employee’s skills where needed, and addressing performance concerns
- Lead a team of up to 25 individuals and may also be tasked with hiring, training, and scheduling new hires as they come on board.
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Gds Consulting oracle Utilities Technical Consultant

Taguig, National Capital Region EY

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Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

**Responsibilities**:

- Perform Batch operation activities
- Provide L3 support if needed
- Install Oracle Utilities Application Framework (OUAF) Based Software, including setup of its SDK
- OUAF Software List(but not limited to): CC&B, MDM, MWM, WAM, and OUCSS
- Install Required Third Party Applications of OUAF Software: Java Development Kit (JDK), Hibernate, Oracle Weblogic, Oracle Database, Microfocus NetExpress
- Troubleshoot windows related issues with OUAF Software
- Troubleshoot OUAF Related issues such as app servers not starting properly, thread pool workers not processing batch jobs, packages not installing properly
- Assist both local and onsite resources with technical issues
- Support infrastructure and technical architecture of Oracle Utilities implementation work - function as a technical architect

**Qualifications**:

- Over 2 years experience with maintaining OUAF
- Experience leading and developing a team of infrastructure resources is a plus
- With experience in setting up and maintaining Oracle Utilities Analytics (OUA)
- Good analytical and problem solving skills
- Able to trace and deduce causes of issues/errors
- Resourceful
- Capable of finding solutions from various sources
- Able to find and use new tools to help the development team
- Must have knowledge of Windows as well as Unix/Linux
- Good grasp of English for communicating/assisting onsite counterparts
- Bachelor's Degree in any computer-related courses
- Must be willing to work in McKinley, Taguig City

**EY | Building a better working world**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
This advertiser has chosen not to accept applicants from your region.

SAP Academy for Services & Consulting (APAC) - Technical Quality Manager (TQM)

SAP

Posted 6 days ago

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**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE SAP ACADEMY FOR SERVICES & CONSULTING**
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
**THE ROLE OF TQM IN SAP PREMIUM ENGAGEMENT**
As an integral part of the SAP Customer Services & Delivery strategy, the Premium Engagement (PE) business led by Technical Quality Managers (TQM) is a strategic advisory for primarily the largest SAP customers. It brings SAP's innovations, realizes and accelerates adoption and consumption of SAP Solutions across hybrid and cloud landscapes, and delivers on promises and expected outcomes. Premium Engagement offerings have a critical role to play in driving customer success and the success of the Customer Services & Delivery organization.
The SAP Technical Quality Manager is the key role in the Customer Services Premium Engagement business and works with customers with Premium Engagement contracts, e.g., MaxAttention and ActiveAttention. TQM is responsible for the overall delivery of contracted services and building long-lasting engagements across the entire customer landscape and end-to-end business processes in SAP solution's scope.
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
+ Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
+ Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
+ Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
+ Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
+ Working as a core member of a virtual account team and orchestrating cross-account internal governance.
+ Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
+ Engagement governance, executive reporting & presentations,
+ Gain or have previous experience in design, implementation, and change management projects
+ Facilitation, negotiation, and de-escalation skills
**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**
+ Bachelor's degree, or equivalent tertiary study
+ 0-3 years' work experience with customer facing roles
+ Team player with ability to work independently and take ownership of assigned tasks
+ Good listener with excellent communication skills, empathetic, collaborative
+ Resourceful self-starters with strong interpersonal skills who are eager learners
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
**EXPECTATIONS AND TASKS**
+ Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
+ Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
+ Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
+ Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
+ Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
+ Build and maintain relationships with internal and external stakeholders
+ Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
+ Adapt to knowledge on new technologies in a consistently dynamic and changing environment
+ Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
+ Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
**WHAT YOU GET FROM US**
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 433500 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen
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Pre-Sales Engineer

Silang, Cavite Multibiz International Corporation

Posted 20 days ago

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Job Description

*Bachelor’s degree in engineering, IT, Math etc.
*With 1-2 years relevant experience. br>*Business-savvy, understand the financial impact of decision to be taken based on proposed solutions.
*Above average communication skills, Good in computations.
*Completed various IT products training/workshop preferred
*Train the trainors.
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Techincal Pre-sales

Concentrix

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Job Title:
Techincal Pre-sales
Job Description
Overview
The Pre-Sales Consultant specializes in gathering requirements and evaluating the scope of work during the initial stages of the project lifecycle. This role is responsible for drafting the scope of work, defining activities, and estimating the manpower required to deliver the project. The Pre-Sales Consultant leads solution demonstrations, ensures that all necessary information is collected early in the process, and manages proposal documents and templates.
Key Responsibilities
Requirement Gathering and Scoping
Collaborate with clients to gather detailed project requirements and understand their business objectives.
Evaluate the scope of work, ensuring alignment with client expectations and project goals.
Develop comprehensive documentation outlining the scope of work, activities, and manpower requirements.
Solution Demonstration and Communication
Lead client conversations during solution demonstrations, highlighting the value and capabilities of proposed solutions.
Ensure all necessary information is collected during the early stages to inform solution design and project planning.
Act as the primary point of contact for clients during the pre-sales phase, addressing questions and concerns.
Proposal Management
Create and maintain proposal documents, templates, and related materials to ensure consistency and quality.
Collaborate with internal teams, including Technical Architects and Project Managers, to develop accurate and compelling proposals.
Ensure that all proposals are tailored to client needs and comply with organizational standards.
Collaboration and Stakeholder Engagement
Work closely with sales teams to align pre-sales activities with business development strategies.
Coordinate with implementation teams to ensure a smooth transition from pre-sales to project execution.
Provide insights and recommendations to stakeholders based on client requirements and market trends.
Qualifications
Bachelor's degree in Business Administration, Information Technology, or a related field.
Proven experience (3+ years) in pre-sales consulting, business analysis, or a related role.
Strong understanding of solution scoping, proposal writing, and client engagement.
Excellent communication and presentation skills, with the ability to lead client conversations effectively.
Proficiency in creating and managing proposal documents and templates.
Familiarity with CX platforms (e.g., Zendesk, Salesforce, Genesys) is a plus.
Strong organizational skills and attention to detail.
Key Competencies & Skills
Client Engagement: Ability to build strong relationships with clients and understand their needs.
Analytical Thinking: Capability to evaluate project requirements and define actionable plans.
Communication: Excellent verbal and written communication skills for interacting with clients and internal teams.
Collaboration: Strong interpersonal skills for working with cross-functional teams.
Problem-Solving: Ability to address client concerns and provide tailored solutions effectively.
Location:
PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Pre-Sales Solution Architect, Mid-market

National Capital Region, National Capital Region Manpower Core Group Inc.

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Job Description

Discover your 100% YOU with us!
br>Position: Pre-Sales Solution Architect, Mid-market
Location: Taguig
Work setup & shift: Onsite | Dayshift
Salary package*: PHP 100,000-PHP 150,000

Why join us?

You'll have:

Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

About the Role

The Pre-Sales Solution Architect, Mid-Market is a customer-facing role responsible for designing, pricing, and delivering innovative ICT solutions across one or more technology towers. This role bridges technical expertise and business acumen to support B2B customers in the mid-market segment, ensuring solutions are aligned with customer needs, approved architectures, and commercial models.

Working closely with Account Teams, Consulting Architects, and internal stakeholders, the Solution Architect plays a critical role in the sales engagement process—enhancing customer experience and driving financial outcomes. The role requires deep knowledge of network, carriage and security products, services, and toolsets, and the ability to deliver standardized, scalable solutions. < r>
What You'll Do:

Customer Engagement & Solution Design

Engage directly with mid-market customers to understand their business drivers, technical environments, and strategic goals.
Translate customer requirements into scalable, standardized solutions across one or more technology towers.
Lead technical discovery sessions, workshops, and presentations to articulate solution value and alignment with customer needs.
Collaborate with internal stakeholders (e.g., Consulting Architects, Account Teams) to co-develop solution overviews and business cases.
Apply sales methodology to shape compelling customer value propositions (CVPs) and return on investment (ROI) narratives.

Solution Development & Technical Leadership

Design and price solutions using approved architectures and pricing models, ensuring alignment with company standards and governance.
Develop detailed solution documentation including technical workbooks, solution overviews, and quotes for assigned sales channels.
Provide technical leadership throughout the pre-sales lifecycle, including support during delivery handover and implementation planning.
Maintain deep domain expertise in relevant ICT technologies and continuously update knowledge of emerging trends and competitor offerings.

Tool & Process Mastery

Become a subject matter expert and “super user” of internal quoting and design tools.
Contribute to the continuous improvement of solution design processes and templates.

Stakeholder Collaboration & Partnership Building

Build and maintain strong working relationships with Sales, Product, Delivery, Commercial, and Vendor teams.
Act as a trusted advisor to internal and external stakeholders, influencing solution strategy and customer engagement.
Participate in account planning and strategy development to support long-term customer growth and retention.

Innovation & Continuous Improvement

Engage with technology vendors to explore and integrate innovative solutions into customer proposals.
Identify opportunities to enhance solution offerings and contribute to the development of new service capabilities.
Provide feedback to product and engineering teams based on customer insights and market trends.

Performance & Sales Contribution

Support the achievement of sales targets and KPIs including revenue, TCV, and opportunity win rates.
Drive customer satisfaction through high-quality solution design and technical engagement.
Contribute to formal win/loss reviews and continuous improvement initiatives.

Technical Enablement & Knowledge Sharing

Support the technical enablement of the Manila-based startup team by sharing best practices, solution design methodologies, and tool usage.
Conduct regular knowledge-sharing sessions, workshops, and mentoring to uplift team capability.
Collaborate with team members to build reusable assets, templates, and documentation to accelerate solution development.
Foster a culture of continuous learning and knowledge sharing across the team through documentation, workshops, and peer reviews.
Actively contribute to the development of team processes, best practices, and solution frameworks to improve operational efficiency.

What You'll Need:

3–5 years of experience in ICT solution design or architecture roles < r> Tertiary qualification in IT, Engineering / ECE, or equivalent industry certifications
Knowledge of network, carriage, and security technology
Proven experience in pre-sales or customer-facing technical roles
Strong consulting, communication, and presentation skills
Strong interpersonal and relationship-building skills
Ability to operate in a matrixed environment and manage competing priorities
Analytical and problem-solving mindset
Adaptability and continuous learning orientation
Demonstrated ability to lead by influence and collaborate across diverse teams.
Experience mentoring or coaching peers or junior team members / new hires.
Proven ability to take initiative and drive strategic improvements.
Interest in developing leadership capabilities and contributing to team culture and direction.

Desirable

Certifications in relevant technology domains i.e. Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP), etc.
Experience with change management and service management frameworks
Familiarity with sales methodologies
Exposure to contract, risk, and commercial management

Why This Role is Awesome:

Make a real impact: You'll play a key role in helping customers get the most out of their mobile services.
Be a problem-solver: You'll use your skills to tackle challenges and find creative solutions.
Work with a great team: You'll be part of a supportive and collaborative team.
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Associate Iii, Pre-sales Solution Design-phl

Taguig, National Capital Region Ingram Micro

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Job Description

**Description**

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions.

With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

**Position Summary**:

- Respond or initiate outbound calls within established service level parameters.
- Provide partner resellers and end-users with full technology solutions meeting business needs with an emphasis on customer service and facilitation of sales.
- Records all information accurately in the solution quote during customer dealings.
- Ensuring the accuracy of the solutions provided.
- Enroll opportunities for special pricing, deal registrations, and/or available pricing schemes as appropriate.
- Process electronic/ BID requests from customers within established turnaround time.
- Attend all scheduled training; participate in vendor refresher sessions and communication enhancements.
- Work with supervisor in identifying knowledge and communication gaps and obtain the required information or necessary training.
- Develop a clear understanding of internal & vendor resources and be able to use them efficiently.
- Develop an understanding of products to ensure quality catalog descriptions and attached options.
- Accomplish assigned tasks timely and effectively. Complete add-on assignments within the established deadline and with 100% accuracy.

**Qualifications**:

- Good English verbal and written communication skills, including listening & comprehension
- Proficient in the use of basic Microsoft Office
- Process specific tool navigation skills and keyboarding
- Skilled in basic sales & time management
- Technical Requirements
- Minimum AA degree or 2 years of University studies required. Technical certifications and/or Bachelor's degree in computer-related studies preferred.
- Able to: Learn complex proprietary systems, Work as a team member or independently, Relay/share information accurately
- Must be: Able to work on flexible, shifting hours, as needed
- Previous work experience required for regular hire:

- Two (2) years of related experience in help desk, network technician, or technical sales (hardware).
- For fresh graduates: Bachelor's degree in any IT/ Computer-related course
- Basic knowledge of technology for corresponding product line being profiled for (e.g. servers, networking, hardware and peripherals, etc)
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Associate Iii, Pre-sales Solution Design-phl

Taguig, National Capital Region Ingram Micro

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**Description
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Associate Iii, Pre-sales Solution Design-phl

Taguig, National Capital Region Ingram Micro

Posted today

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Job Description

**Description**

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions.

With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.

**Position Summary**:

- Respond or initiate outbound calls within established service level parameters.
- Provide partner resellers and end-users with full technology solutions meeting business needs with an emphasis on customer service and facilitation of sales.
- Records all information accurately in the solution quote during customer dealings.
- Ensuring the accuracy of the solutions provided.
- Enroll opportunities for special pricing, deal registrations, and/or available pricing schemes as appropriate.
- Process electronic/ BID requests from customers within established turnaround time.
- Attend all scheduled training; participate in vendor refresher sessions and communication enhancements.
- Work with supervisor in identifying knowledge and communication gaps and obtain the required information or necessary training.
- Develop a clear understanding of internal & vendor resources and be able to use them efficiently.
- Develop an understanding of products to ensure quality catalog descriptions and attached options.
- Accomplish assigned tasks timely and effectively. Complete add-on assignments within the established deadline and with 100% accuracy.

**Qualifications**:

- Good English verbal and written communication skills, including listening & comprehension
- Proficient in the use of basic Microsoft Office
- Process specific tool navigation skills and keyboarding
- Skilled in basic sales & time management
- Technical Requirements
- Minimum AA degree or 2 years of University studies required. Technical certifications and/or Bachelor's degree in computer-related studies preferred.
- Able to: Learn complex proprietary systems, Work as a team member or independently, Relay/share information accurately
- Must be: Able to work on flexible, shifting hours, as needed
- Previous work experience required for regular hire:

- Two (2) years of related experience in help desk, network technician, or technical sales (hardware).
- For fresh graduates: Bachelor's degree in any IT/ Computer-related course
- Basic knowledge of technology for corresponding product line being profiled for (e.g. servers, networking, hardware and peripherals, etc)
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