108 Software Specialist jobs in the Philippines

**Position: TECHNICAL SPECIALIST**

**Salary Grade: 26**

**Status: Consultant**

**Item Number: none**

**Location: DSWD Central Office - KALAHI-CIDSS National Program Management Office**

**Division: Operations Division**

*
QUALIFICATIONS GUIDE

Preferred Qualifications (Competency-based)
*
*
Education: Master’s Degree preferably in Social Work, Community Development, Development Management, Public Administration, Public Management, or related field
*
*
Training: 120 hours of training program in Community-based Development Work, Monitoring and Evaluation, Poverty Reduction, Sectoral Development and Social Protection training, if Baccalaureate Degree is not Social Work or Community Development course.
*
*
Experience: At least 10 years of experience in community-based projects or major anti-poverty programs funded by a foreign donors or national agencies.
*
*
Other Qualifications:

- Has executive and management experience and expertise;
- Has broad experience in working with groups and communities;
- Has expertise in community-based project designing, development, and implementation;
- Has expertise in results-based management and operations;
- Solid knowledge of project budget preparation and financial documentation;
- Proficient in technical report writing and capable of generating previous published or unpublished write-ups or articles;
- Willing to travel;
- Has advanced computer knowledge/proficiency in MS Office and data management; and
- Has advanced communication skills, both oral and written.

*

*
JOB DESCRIPTION: The Technical Specialist shall function as the main technical support of the Deputy National Program Manager (DNPM) and National Program Manager (NPM), and shall further provide strong technical assistance to all other divisions in the management and monitoring of the implementation of KALAHI-CIDSS modalities and projects using the community-driven development (CDD) strategy towards community empowerment and inclusive development. To ensure timely delivery of services and success of KALAHI-CIDSS, the Technical Specialist is tasked to efficiently and directly contribute to all matters covering the achievement of the goals of the NCDDP-Additional Financing, including the provision of regular reports to the DNPM and the NPM pertaining to the progress of the NCDDP-Additional Financing, and close monitoring and coordination in all matters related to it.
*

*
JOB OUTPUTS:

- Consolidation of various outputs for the formulation of policy enhancement and to be utilized as management decision tools of DNPM and or NPM such as:

- Consolidated Annual Operations Plan including Work and Financial Plan (WFP) and review for congruence with the program policies and strategic direction with comments for consideration to DNPM and or NPM.
- Comments on major outputs of different divisions for the endorsement to DNPM or NPM.
- Draft memorandum of instruction from DNPM /NPM or NPMO.
- Conduct follow-up on agreements with or directives of DNPM /NPM that require inter-division coordination.
- Regular or periodic report to the NPM and DNPM including the proposed immediate actions to any urgent Program issues that may arise covering the implementation of KALAHI-CIDSS Projects
- Designs of thematic reviews and assessment reports
- Program for capacity building for community volunteers, Program staff and officials, partner Local Government Units (LGUs), National Government Agencies (NGAs), Civil Society Organizations (CSOs), and relevant social and technical service providers.
- Guidance notes on options for adjustments to the Disaster Response Operations Modality (DROM) for groups encountering barriers to participation in NCDDP Additional Financing processes.
- NCDDP Additional Financing Framework for inter-programs convergence and local convergence plans.

*
*
PRIMARY TASKS:

- Primarily entrusted with providing technical support to DNPM and NPM functions and programs and administering strong technical assistance to all divisions of NPMO.
- Facilitate involvement in the operationalization of management directives and agreements for the implementation of KALAHI-CIDSS NCDDP Additional Financing and other pilot initiatives.
- Develop procedures and systems such as but not limited to project database and project reporting mechanisms to meet the information and communication needs of various stakeholders
- Coordinate all concerned divisions in the preparation of the program plan of operations and annual budget for final approval of the NPM and eventual submission to the Department of Budget and Management (DBM).
- Formulate final recommendations to the NPM on technical, financial, procurement and engineering, and implementation policies affecting the project, consistent with national government directives and in conformance with the Loan/Compact covenant.
- Coordinate responses and conduct technical assistance (TA) with NPMO Divisions, other Offices, Bureaus, Services, and Units (OBSUs) within DSWD, and other ent

**CLIENT**:
Our client ia a leading research-driven biopharmaceutical company, the company creates value through innovation in areas of high unmet medical need. It has more than 52,000 employees in over 130 markets in the three business areas, Human Pharma, Animal Health, and Biopharmaceutical Contract Manufacturing.

**JOB DESCRIPTION**
- Provides technical support to the sales team and customers in the OPU
- Supports the Technical Manager in managing and solving escalated technical issues
- Provides in-depth technical training and consultation regarding the assigned product(s)/disease area(s) to country colleagues and key customers
- Initiates, co-ordinate and follow up on field trials within country
- Attends internal and external meetings/congresses regarding the assigned product(s)/disease areas
- Communicates data from studies and other technical information to Business Segment members, technical colleagues, key customers, (key) opinion leaders and other relevant stakeholders
- Responsible for exchange of technical information regarding the assigned products in the country; including technical papers

**JOB QUALIFICATION**
- Graduate of Veterinary Medicine
- Licensed Veterinarian with relevant poultry farm and industry experience
- Knowledge and experience on poultry health & production minimum of 2 years
- Capable of managing a substantial amount of scientific information
- Willing to do 80% field work

**ACTIVE DATES**
Urgent hiring!

Summary
Under limited supervision, installs, maintains, tests, and repairs systems and networks. Utilizes advanced technical knowledge to plan and lead the implementation of technical solutions. Provides technical leadership and support, and resolves problems of a comprehensive and complex nature. Assists users/departments in formulating requests or proposals and in determining information system needs assessments. Provides leadership and guidance to, and may supervise, other staff and students.

**Responsibilities**:
Provides in-depth individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies.
May supervise or provide functional direction to lower graded staff and/or student employees performing the same or similar type of work.
Performs diverse technical assistance, documents findings and performs maintenance duties in support of a large unit that may encompass a variety of user support needs.
Maintains, updates and audits record keeping systems; documents projects, writes and maintains user instructions.
Oversees, maintains, and inputs applicable records such as, but not limited to, network users, security, and tracking inventory levels of equipment and materials. May input, reconcile and audit billing information from a record keeping system.
Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves complex system hardware, software, and network failures and conflicts.
Participates in and/or leads the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
Participates in and/or leads research and development initiatives and provides assistance in the implementation of new technologies.
Serves as a primary project member on technology projects with large scope and impact; may lead and integrate the work of other staff.
Oversees and performs the installation, configuration and maintenance of computers, networks, workstations and/or other related equipment and devices.
Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

Bachelor's Degree, 5 to 10 years of experience directly related to the duties and responsibilities specified.
Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

Knowledge, Skills and Abilities Required

Knowledge of current technological developments/trends in area of expertise.
Records maintenance skills.
Ability to provide leadership and functional direction to other technical support staff and/or student employees.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
Ability to analyze and resolve moderately complex computer and network problems.

Distinguishing Characteristics

Position Requires:
Diverse technical assistance, documents findings and performs maintenance duties in support of a large unit;
Monitor, maintains, and inputs applicable records
Performs advanced technological systems support, maintenance, and testing for proper upkeep of systems
Provides in-depth individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies.

Conditions of Employment
Specialty licensure/certification may be required, as specified by the department.

**Job Types**: Full-time, Permanent

**Salary**: Php50,000.00 - Php80,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (preferred)

**Aspiree, Inc.** is an Executive Search Firm that caters to Philippines' top corporations with different expertise in both non-technology and IT across the country.

We help clients achieve their business objectives by offering the most cost-effective placement service and maximizing the performance and efficiency of their organization.

**Job Specifications**:

- Provide first line support to SGS affiliates and external clients
- Fast paced handling of incidents / requests resolution, escalation and information routing.
- Deciding on incident severity/priority
- Validation and evaluation of technical and or operational information pertaining to the incident
- First contact resolution and troubleshooting via phone and remote access tools
- Managing Incidents throughout their lifecycle

**Qualification**:

- Bachelor degree or equivalent in engineering or information technology/service management courses
- Previous Customer facing role
- Experience of multi-cultural environments. Microsoft Certified Engineer is preferred
- Experience of multi-cultural environments.
- Microsoft Certified Engineer is preferred

**Other Job Details**:
Hybrid work set up with WFH (Alabang)

Shifting Schedule
Hide

Pay: Php25,000.00 - Php30,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Alabang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)

**Duties and Responsibilities**:

- Manages all the service requests through in collaboration with IT Helpdesk and interal requests
- Helps facilitate the creation of OPE accounts for now OneSM employees in collaboration with IT Helpdesk including other IT productivity tools needed on Day 1 of employment i,e, IP phone, olhers
- Understands the issues involved with administering and maintaining the enterprise infrastructure, including wide area network (WAN), local area network (LAN), MDF,
- Assists the Technical Opprations in the administration and maintonance of theenterprise voice & data network as needed.
- Promotes responsible usage an care of all 1l assets through the Asset
- Management process ip. all IT equipment is accounted & tanned who is accountable per item, il employee resigned - all the assigned accountabilities should be validated by IT prior to clearance.

**Qualifications**:

- Operating Systems|Windows, MAC OS, Red Hat Linux
- Hardware; PCs, Laptops, Macintosh, Netbooks, Processors
- Mobile & Wireless; Laptop, Mobile Application & Services, Mobile OS, Netbooks,
- Smartphones, Wireless Internet, Wireless Networking
- Internet; Browsers, E-business, Internet Search & Web 2,0
- Networking; Local Area Network (LAN), Network Hardware, Network Security,
- Storage; Networked Storage, Storage Hardware, Storage Software
- Desktop Application support

**Education**:

- Bachelor's degree in Information Technology or related fields
- Preferably has completed a Technical Certification Program
- 2-3 Working IT related experience
- Has at least 1 year of progressive experience in Information & Communication
- Technology (ICT) or in a client-server multi-user computing environment and open
- system network architecture as Support Engineer
- Has proficiency in global computing hardware & software solutions
- Has working knowledge of state of the art & appropriate Information and
- Communication Technology (ICT) system
- Preferably has working experience on property, hotels & convention centers businesses
- Experience in leading a project is a plus

**Salary**: From Php20,000.00 per month

**Benefits**:

- Paid training

Schedule:

- Day shift

Ability to commute/relocate:

- Pasay City: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Years of IT Field experience?
- Can start ASAP?

**Desktop Support Engineer**

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.

**Qualifications**:

- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City, Leyte**:

- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (required)

**Desktop Support Engineer**

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.

**Qualifications**:

- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Gapan, Nueva Ecija**:

- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Gapan, Nueva Ecija: Reliably commute or planning to relocate before starting work (required)

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
Provide production monitoring of data, error analysis, as well as serves as the customer contact for questions on usage, functionality and problems encountered with OpenText products and services.

**You Are Great At**:

- Providing technical support responding to case service levels, providing production support, effectively analyzing issues, providing issue resolution, and customer notification. Recreating customer issues & escalates to appropriate level.
- Working cross-functionally within the organization, in a team environment, to deliver quality, satisfaction, and resolutions to the customers. Submitting/providing ideas/suggestions for new content to knowledge base.
- Performing other/additional duties and projects that may be periodically assigned and may require on-call and weekend rotation.

**What it takes**:

- Working experience with Operating Systems (Unix/Linux and Windows).
- Working experience with Database (SQL,Oracle).
- Working experience with Active Directory.
- Electronic Data Interchange (EDI) knowledge preferred
- Must demonstrate effective English communication skills and the capability of delivering technical solutions to customers who may or maybe not be EDI savvy

**Additional Notes**:
**Global Job Posting Footers**:

- Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.

Answering incoming calls from customers.
- Sorting out customers’ inquiries or requests.
- Ensuring that customers’ requests are managed in an appropriate and timely manner.
- Delivering a high caliber of service in a friendly, confident, and informed manner

**Minimum Hiring Requirements**:

- Must have a 1 year call center experience. (International Account).
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:

- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P28,000

**Benefits**:

- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO

**Job Types**: Full-time, Permanent

**Salary**: Up to Php28,000.00 per month

**Benefits**:

- Health insurance
- Paid training
- Work from home

Schedule:

- 8 hour shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay

**Experience**:

- call center: 1 year (required)