23 Software Services jobs in the Philippines
Account Executive - Services & Software
Posted 22 days ago
Job Viewed
Job Description
Apply ( Location:Manila, Philippines
+ Area of InterestSales - Services, Solutions, Customer Success
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1447313
**Meet The team**
Reporting directly to the ISS Leader for ASEAN, the "Account Executive - Services & Software" will be responsible to drive and grow the services and software business in the Philippines through prospecting, qualifying opportunities, developing and executing sales strategy, pricing models, targeting Public Sector customers.
In close partnership with the Account Managers, Architecture Sales Specialists and Delivery teams, the Account Executive - Services & Software will focus on understanding the customer's strategy, their needs and business requirements/priorities in order to recommend the appropriate solution and services offering and to close sophisticated, transformational deals. The goal of this role is to drive service-led solution sales, marketing Cisco Services portfolio by establishing trusted, advisory relationships with key customer executives, driving continued year over year bookings growth.
**Your Impact**
+ Drive and grow professional services and software buying programs business for Cisco Solutions in collaboration with Account Managers and Architecture Sales Specialists to effectively package, price and present service proposal to customer with support from Pre-Sales Consultants
+ Develop and lead Services and Software Buying Program account plans and strategies for key accounts using all cross- functional resources (executive sponsors, marketing, technical pre-sales, services delivery team, customer success team, Cisco-on-Cisco, etc) to achieve assigned quota
+ Engage with prospect customers to position Proactive and Reactive Support Subscription Services through strategic value-based selling, case definition, value analysis, references and analyst data
+ Build executive-level relationships with key existing accounts to develop incremental services business
+ Lead cross functional teams to propose a solution to meet the customer's specific requirement to validate solution feasibility during the qualification stage
+ Lead end-to-end sales process through engagement of appropriate resources from both Sales and Delivery organisation
+ Develop and handle territory sales strategy to meet or exceed services bookings targets
+ Generate short term results whilst maintaining a long-term perspective to drive substantial long-term revenue generation
+ Ensure customer success and satisfaction leading to repeatable, scalable, profitable business opportunity
+ Accurate weekly, monthly and quarterly forecasting and booking
**Minimum Qualifications**
+ 10+ years of proven experience of solution selling within a major services or software vendor
+ Experience selling into enterprise customers with proven track record to meet and exceed quota
+ Understands customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis
+ Ability to structure and sell services portfolio from Proactive/Reactive Support Services to
+ Architecture Design and Advisory Services
+ Successful history of net direct new business sales, with the ability to prove consistent delivery against sales targets
+ Good interpersonal and communication skills both written and verbal; able to create and deliver presentations and proposals that clearly articulate value for the customer
+ An energetic, enthusiastic and entrepreneurial approach to running a business
+ Dedicated with ability to succeed in a dynamic environment
+ Self-starter
+ Bold and takes ownership
+ High level attention to detail
**Preferred Qualifications**
+ High energy sales professional who has a good track record, experience in consultative selling and an independent self-starter
+ Trustworthy, customer obsessed, and able to foster a culture of innovation and continuous improvement
+ Goal-oriented and driven to succeed in a collaborative manner
+ Superior cognitive ability and intellectually curious
+ Authentic and humble with a high degree of integrity
+ Demonstrates sense of urgency, ability to handle multiple priorities and collaborate with multiple collaborators
+ Willing and able to be coached and mentored and adapt to a fast-changing business environment. Proven ability to successfully operate in a highly collaborative selling environment
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Technical Services Associate
Posted today
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues < r>• Assist customers with product setup, installation, and usage guidance < r>• Escalate complex technical problems to specialized teams when necessary < r>• Document customer interactions and solutions accurately in the system < r>• Meet performance goals for resolution time, customer satisfaction, and call quality < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication skills with a clear and patient approach < r>• Basic technical knowledge of hardware, software, or networking < r>• Computer literate with good troubleshooting and multitasking abilities < r>• Ability to assist customers effectively in a fast-paced, tech-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
Technical Services Associate
Posted today
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues < r>• Assist customers with product setup, installation, and usage guidance < r>• Escalate complex technical problems to specialized teams when necessary < r>• Document customer interactions and solutions accurately in the system < r>• Meet performance goals for resolution time, customer satisfaction, and call quality < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication skills with a clear and patient approach < r>• Basic technical knowledge of hardware, software, or networking < r>• Computer literate with good troubleshooting and multitasking abilities < r>• Ability to assist customers effectively in a fast-paced, tech-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
Technical Services Agent
Posted today
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support to customers and resolve technical issues < r>• Communicate technical information to customers clearly < r>• Escalate technical issues to internal technical teams for resolution < r>• Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>• Ensure timely resolution of technical issues and customer satisfaction < r>• Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
• High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>• Experience is not required < r>• Excellent communication and interpersonal skills < r>• Strong problem-solving and decision-making skills < r>• Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a response within a day!
Technical Services Agent
Posted 8 days ago
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support to customers and resolve technical issues < r>• Communicate technical information to customers clearly < r>• Escalate technical issues to internal technical teams for resolution < r>• Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>• Ensure timely resolution of technical issues and customer satisfaction < r>• Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
• High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>• Experience is not required < r>• Excellent communication and interpersonal skills < r>• Strong problem-solving and decision-making skills < r>• Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a response within a day!
Technical Services Agent
Posted 9 days ago
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support to customers and resolve technical issues < r>• Communicate technical information to customers clearly < r>• Escalate technical issues to internal technical teams for resolution < r>• Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>• Ensure timely resolution of technical issues and customer satisfaction < r>• Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
• High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>• Experience is not required < r>• Excellent communication and interpersonal skills < r>• Strong problem-solving and decision-making skills < r>• Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a response within a day!
Technical Services Associate
Posted 16 days ago
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues < r>• Assist customers with product setup, installation, and usage guidance < r>• Escalate complex technical problems to specialized teams when necessary < r>• Document customer interactions and solutions accurately in the system < r>• Meet performance goals for resolution time, customer satisfaction, and call quality < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication skills with a clear and patient approach < r>• Basic technical knowledge of hardware, software, or networking < r>• Computer literate with good troubleshooting and multitasking abilities < r>• Ability to assist customers effectively in a fast-paced, tech-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
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Technical Services Associate
Posted 16 days ago
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues < r>• Assist customers with product setup, installation, and usage guidance < r>• Escalate complex technical problems to specialized teams when necessary < r>• Document customer interactions and solutions accurately in the system < r>• Meet performance goals for resolution time, customer satisfaction, and call quality < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication skills with a clear and patient approach < r>• Basic technical knowledge of hardware, software, or networking < r>• Computer literate with good troubleshooting and multitasking abilities < r>• Ability to assist customers effectively in a fast-paced, tech-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
Technical Services Associate
Posted 24 days ago
Job Viewed
Job Description
br>Responsibilities:
• Provide technical support and troubleshoot hardware, software, or network issues < r>• Assist customers with product setup, installation, and usage guidance < r>• Escalate complex technical problems to specialized teams when necessary < r>• Document customer interactions and solutions accurately in the system < r>• Meet performance goals for resolution time, customer satisfaction, and call quality < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication skills with a clear and patient approach < r>• Basic technical knowledge of hardware, software, or networking < r>• Computer literate with good troubleshooting and multitasking abilities < r>• Ability to assist customers effectively in a fast-paced, tech-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
Technical Services Engineer

Posted 6 days ago
Job Viewed
Job Description
We are a **People-Centric organization** , capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.
Our **compensation strategy approach follows our Total Rewards Philosophy** of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
**Pay**
- Offers Competitive Base Pay with premium on experience and competency
**Reward Programs**
- Individual and Team Recognition Programs
**Benefits**
- 13th Month Pay
- With Mandatory SSS, Pag-ibig and Philhealth Benefits
- Free Clinic Uniform
- Allowances
- Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
- Retirement Program
- Vacation and Sick Leave Credits
- Annual Physical Examination and Vaccination Program
- Flu, Pneumonia and Hepa B Vaccines
**Learning and Development**
- Career Development Opportunities
Talk to us to learn more!
**DUTIES AND RESPONSIBILITIES:**
+ Serves as an effective team member and role model for other team members.
+ Maintains accurate & complete inventory of medical equipment & systems in assigned areas.
+ Provides timely & effective technical services (e.g., inspections, repairs, upgrades & overhauls) on dialysis equipment/systems (including water treatment) in assigned areas.
+ Participates in the planning, installation, and integration of dialysis equipment and/or water treatment system.
+ Provides user and technical training to the customer personnel who are assigned to operate the medical equipment.
+ Effectively documents (e.g., handwritten, computer, & photo as appropriate) all service activities . including assessment of services needed & categorization of services provided.
+ Provides consultation and impromptu in-service to clinicians regarding proper, safe and effective use & care of medical equipment and water treatment system.
+ Develops and/or makes recommendations regarding inspection procedures.
+ Participates in the assessment process to determine which equipment is due for replacement and/or decommissioning.
+ Coordinates with the customer service representatives and provides/validates the accuracy of information pertaining to machine and customer inquiries and/or complaints and ensures fast turnaround time of service.
+ Can be assigned as an in-house engineer in big accounts with requirement to respond within 1-2 hours from notification.
+ Compassionate with the needs of other team members, may perform other duties as required or assigned.
**JOB REQUIREMENTS:**
+ Bachelor's degree holder of Electronics Engineering, Electronics and Communications Engineering, Biomedical discipline, or the like
+ Knowledge in MS Office (MS Word, Excel, Powerpoint)
+ With good communications skills
+ With valid driver's license
+ Willing to be on fieldwork
+ Fresh graduate is acceptable
**Multiple positions open for areas below**
+ NCR
+ South Luzon