1,308 Software Maintenance jobs in the Philippines

Qualifications:

• Bachelor's degree in Civil, Mechanical, Chemical, or Sanitary Engineering (preferred).
• Open to graduates of other fields with relevant technical knowledge, especially in smaller water systems.
• Has at least 2–5 years of experience in water system maintenance, plumbing, or facilities management.
• Certification or background in facilities management, plumbing, or water systems is an advantage.

Job Type: Full-time

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance

Work Location: In person

Qualifications:

• Bachelor's degree in Civil, Mechanical, Chemical, or Sanitary Engineering (preferred).
• Open to graduates of other fields with relevant technical knowledge, especially in smaller water systems.
• Has at least 2–5 years of experience in water system maintenance, plumbing, or facilities management.
• Certification or background in facilities management, plumbing, or water systems is an advantage.

Requirements
Description and Requirements
Responsibilities:

• Monitor and action SCOM Alerts for TV2
• Monitor and action Splunk Dashboards for TV3/TV2 monitoring and quires
• Monitor and action CVOC/IQ probes
• Monitor and action OSC email box as needed
• Monitor and action Lynx/Remedy queues if time sensitive
• Transfer and monitor 24x7 Toll Free OSC phone line
• Escalate issues to TS Dev/OPS T4 teams as needed
• Take Inbound or Escalate issues to Vendors Service Centers/NOCs teams as needed
• Escalate issues to Leadership/TELUS Event Management teams as needed
• Follow Incident Management processes
• Document and communicate incident timelines/provide follow-up information as needed
• Provide after hours Tokens to TELUS Vendors as needed

Required Skills:

• Proficient in Optik TV/TV2 and architecture/infrastructure (MediaRoom)
• Proficient in Pik TV/TV3 and architecture/infrastructure (MediaFirst)
• Proficient in Microsoft/Linux servers
• Proficient in F5
• Experience in System Administration and/or NOC Administration
• Understanding AVPipeline concepts
• Should be able to demonstrate basic troubleshooting steps
• Knowledge of DNS, TCP/IP, and DHCP

Technologies and Tools

• IP television (IPTV)
• Scripting: PowerShell, Perl, Python, Extensible Markup Language (XML)
• Windows 2008 R1/R2 & Windows 2012 Server technologies
• Experience with Linux server administration
• Splunk: Monitoring and Alerting
• Active Directory and Identity Management
• Microsoft (MS) System Center Configuration Manager (SCCM), Internet Information Services (IIS), System Center Operations Manager (SCOM)
• Structured Query Language (SQL)
• Middleware Tools
• Lynx
• Remedy
• NuCool
• CVOC
• Outlook Email
• Google Docs
• Wiki
• OAP

To be successful in this role:

• Familiar with Telecoms industry, especially when it comes to Assurance for IPTV
• Work well in stressful situations
• High ability to dig down, correlate and map different data sets to help root cause systemic issues
• Logical mindset
• Comfortable communicating with executives/engineers/vendors/front line agents during outages/degradations
• Autonomous – when something in the data looks wrong, is able to identify the data missing to further the correlation and move forward

Additional Job Description
Provide Tier2 operational support for a range of critical applications.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Hello All,

Greetings from Srkay Consulting Group

We're Hiring: Application Support

Location:  Taguig

Employment Type: Full-time

Schedule -Mid shift( 3pm-12am)

Work set up-Hybrid model (3* a day in a week)

Skills and Qualifications

• Bachelor's degree in information technology, Computer Science, or a related field.
• 5+ years of experience in application support or a similar role.
• Strong in SQL scripting, RDBMS, Joins, SQL queries, functions & procedures.
• Must have CI/CD tools experience (Jeniks, Git etc.)
• Must have experience in ITIL- Change & Incident management.
• Must have cloud infrastructure experience- preferably AWS.
• Knowledge in programming languages- Jave, Python is a plus.
• Experience in using ServiceNow, Jira, Confluence, or other similar tools.

Apply Now

Interested? Send your resume to

Regards

Maheshwari Parivallal

Senior Recruitment Consultant

We are looking for ProjectWise & CDE Administrator

This role is essential to ensuring seamless project delivery through effective data management, workflow optimization, system integration, and technical support.

Location: Makati City (Onsite) - 4/F Southgate Tower, 2258 Chino Roces corner EDSA, Magallanes Makati City 1232, Philippines

Key Responsibilities

• Administration – Setup up and configuring ProjectWise, managing user access and permissions, maintaining (and updating) system configurations, and troubleshooting issues
• Data Management – Organising, sharing, and controlling project documents and workflows using ProjectWise
• Workflow – Developing and maintaining complex workflows within ProjectWise to streamline project processes, including workflows across multiple environments
• Integration – Integrating ProjectWise with other software tools, including Bentley and Autodesk products, and other relevant systems using Powershell and APIs
• User Support – Collaborating with project teams, IT staff, and other stakeholders to ensure effective project delivery
• Security – Ensuring compliance with project requirements and company standards related to document management and data security
• Support – Providing first-line technical support for ProjectWise users and troubleshooting issues.

Qualifications

• Bachelor's degree in ICT or a related field (preferable).
• Minimum 5 years' experience in managing ProjectWise and Common Data Environments
• Demonstrable experience with the management, administration and delivery of Bentley and Autodesk Engineering Systems, specifically:

o Bentley ProjectWise

o Knowledge in ACC BIM360 desirable

• Understanding of relevant Application Programming Interfaces (APIs) with experience to create and maintain code/functions to facilitate automation, specifically:

o PowerShell Scripts

o Forge for ACC BIM 360 desirable

o SQL Scripts desirable

• Good management skills and ability to perform a wide range of duties
• Aptitude to adapt to different project environments and open to learning new skills. E.g. Bentley AssetWise ALIM
• Understanding of contemporary IT technologies and concepts such as ICT Networks, End User Computing, Virtualised Environments and Cloud Computing
• Verbal and written communication skills and the ability to coordinate across multiple levels, with the Planning community, vendors' and other key stakeholders

Job Types: Full-time, Permanent

Work Location: In person

POSITION SUMMARY

The Application Support - SAP Supply Chain Analyst role is to provide functional support within the Supply Chain modules of the ARDx SAP systems (PP, MM, WM).

The Supply Chain Analyst will be responsible for providing day to day support to the global ARDx business, working closely with other Functional team members, Development and Security analysts and Business users to resolve issues.   Assisting the SAP Technical Lead, they will ensure an appropriate response level in resolving SAP production environment issues and where appropriate will promote change requests to the production environment whilst adhering to the ARDx Development standards.

The position requires ability to work a flexible shift, which may include evenings and potentially some weekends, with an on-call requirement for escalated high priority issues.

In order to effectively support the ARDx businesses, this position will require fluidity in English.

PRINCIPAL RESPONSIBLITIES

This is a Level 2 support position that directly interacts with end users and company management.

• Responsible for the day to day end user support for the ARDx SAP Systems.
• Diagnosing, analyzing and resolving issues efficiently.
• Identifying and designing system enhancements required in response to incidents raised by the user community.
• Delivering such changes through the ARDx SAP System landscape.
• Completing functional and configuration documentation for any solutions delivered.
• Providing training to users on standard ARDx processes.
• Maintaining SAP process related documentation in accordance with our Change Management policies and processes.
• Contributing to our continuous improvement initiatives relating to the processes we use to resolve Incidents / Change requests.
• Establishing a strong and effective working relationship between the Functional and Security based SAP teams as well as the Transition Management and Project teams.
• Assisting in the assessment, determination and documentation of customer requirements for services provided by GIS.
• Abiding by all GIS Policies and Procedures pertaining to security of data, the network and its applications, proper account access and management, and general Standard Operating Procedures.
• Undertaking any other duties reasonably requested to meet business needs.

EDUCATION/EXPERIENCE

• A minimum of 5 years of SAP PP / MM / WM support experience with configuration knowledge.
• A broad understanding of SAP functionality.
• Significant experience with Production Planning and PP in Discrete Industries.
• Experience with SAP QM.
• A good understanding of standard business processes within the supply chain area.
• Experience of current SAP technology e.g. SAP ECC6.
• Experience of working cross-culturally and cross-functionally and ability to adapt personal style to different environments
• Organizational skills to make sure the team are achieving high levels of service.
• Strong analytical skills
• Excellent customer service skills and an ability to deal effectively with customers and colleagues at all levels.
• Able to learn new processes quickly, and an ability to keep knowledge and skills up to date.
• An understanding of the following technologies:
• Windows Operating Systems (XP, 7, Server 2003/2008/2012)
• Microsoft Office software (Outlook, Word, Excel, PowerPoint)
• Wireless technology
• Experience of working in a team oriented service desk / application support environment, with the ability to positively contribute to cross functional teams.

Desirable

• Previous experience of dealing with external Audit companies.
• Knowledge of other functional areas within the SAP environment such as SD or FI will be beneficial.
• Some knowledge of IDOCs.
• Some knowledge of using LSMW data load tool.
• Experience of improving efficiency and processes within a support environment.
• Project Management experience.
• A working knowledge of Service Now (ITSM).
• Experience working in an ITIL environment.
• Sarbanes Oxley (SOX) compliance knowledge.
• Computer Systems Validation (CSV) awareness.
• Working within a validated SAP environment.
• Multi-lingual (English, Korean/Japanese/Mandarin)

• Provide end-to-end support for configuration items, covering incident resolution, permanent fixes, minor enhancements, and tool development.
• Monitor, troubleshoot, and resolve issues in applications and data pipelines built on Azure, GCP, Databricks, Java, Python, and JavaScript.
• Respond to incidents within SLA timelines, escalating to leadership when required.
• Proactively detect and prevent issues through monitoring, health checks, and ad hoc support services.
• Create, maintain, and update solution documentation and manage the knowledge database.
• Coordinate with multiple internal teams and external vendors to resolve complex technical issues.
• Participate in on-call rotations, weekend/holiday coverage, and post-incident reviews.
• Provide consultation on escalation procedures, issue handling, and process improvements.
• Communicate technical issues and resolutions clearly to both technical and non-technical stakeholders.
• Contribute to projects in functional roles such as Designer, Tester, or Implementer, when required.
• Adapt to shifting priorities and workloads to meet dynamic business demands.

• At least 2 years of relevant experience
• Java – strong experience in supporting and/or developing Java applications.
• Unix/Linux – comfortable working in command-line environments.
• SQL – proficient in writing queries and analyzing data.
• Experience in enterprise application support and troubleshooting.
• Provide Level 2 application support by analyzing, troubleshooting, and configuring enterprise Java applications.
• Resolve escalated incidents from Level 1 support through root cause analysis and implement workarounds or permanent fixes.
• Deliver after-hours support when required.
• Collaborate with domain leads, business users, and Level 3 teams to resolve technical issues.
• Identify recurring problems and raise change requests, documenting root causes, solutions, and preventive actions.
• Maintain operational reports, update monitoring tools, and share solutions with Level 1 and Level 2 teams.
• Continuously expand technical and business process knowledge by staying current with new technologies and best practices.

Location: Mandaluyong

Work arrangement: Onsite

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

• Health insurance
• Life insurance

Application Question(s):

• Are you amenable to work in Mandaluyong?
• How soon can you start?
• How much is your asking salary?

Experience:

• Application Support : 2 years (Preferred)
• Java: 2 years (Preferred)
• SQL: 2 years (Preferred)
• Unix: 2 years (Preferred)

Work Location: In person

We are seeking a detail-oriented and proactive Application Support Specialist to provide technical support, maintenance, and troubleshooting for enterprise applications. The ideal candidate should have hands-on experience in UNIX environments and be comfortable handling production issues, system monitoring, and application performance tuning.

You'll work closely with development, infrastructure, and database teams to ensure seamless operations of critical business systems — all while keeping downtime to a minimum and efficiency to the max.

Key Responsibilities

• Provide day-to-day application support, issue analysis, and troubleshooting for production systems.
• Perform root cause analysis and implement fixes or workarounds for recurring issues.
• Collaborate with development and infrastructure teams to resolve escalated incidents.
• Execute deployment activities, configuration changes, and post-release verifications.
• Monitor system performance and logs using AIX/UNIX tools and scripts.
• Develop and maintain Shell scripts to automate repetitive tasks.
• Write and optimize Oracle SQL queries for data validation and issue investigation.
• Prepare documentation for system procedures, incident handling, and knowledge base.
• Provide on-call support as required.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience in Application Support or a similar role.
• Strong knowledge of:
• AIX / UNIX environment
• Shell scripting
• Oracle SQL
• Java-based applications
• Knowledge in C# and .NET technologies is a strong plus.
• Experience supporting production applications in a fast-paced environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently with minimal supervision while maintaining a collaborative mindset.
• Excellent communication skills and a customer-focused attitude.

Job Types: Full-time, Fixed term

Contract length: 18 months

Pay: Up to Php50,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance

Application Question(s):

• How much is your asking salary?

Experience:

• Application Support: 2 years (Required)
• Java: 2 years (Required)

Work Location: In person