8 Software Documentation jobs in the Philippines

Qualifications:
br>Bachelor's degree in Computer Science, Information Technology, or related field. Advanced degrees such as Master's in relevant disciplines are advantageous but not always required.

Must have minimum 3 years of experience as a Delivery Manager or Project Manager. (Non-negotiable)

Must have minimum 3 years of experience in software development and project management. (Non-negotiable)

Must have prior experience in a technical leadership role, overseeing the delivery of multi-technology and multi-platform solutions. (Non-negotiable)

Strong understanding of software development lifecycle methodologies (e.g., Agile, Waterfall). (Non-negotiable)

Must be proficient in various programming languages and development frameworks. (Non-negotiable)

Experience working with cross-functional teams and coordinating activities to ensure project success.

Must be knowledgeable with budgeting and resource allocation processes in the context of application system development. (Non-negotiable)

Experience in evaluating and selecting vendor systems or solutions.

Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders. (Non-negotiable)

Job Summary:

Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division.

Job Description

Works with concerned units within CDD in ensuring projects are properly staffed in terms of numbers and skills.

Works with development lead and coordinates the tasks of the different sections to ensure that activities progress on schedule and within the prescribed budget.

Works with the delivery managers to review detailed plans and budget for application system development.

Collaborates with Business Relationship Management Requirements Development Department for the initial assessment of business requirements.

Works with the Quality Assurance division in making sure defects are fixed within the agreed turnaround time.

Consults with Enterprise Architecture Team and Solutions team on technology standards and architecture direction.

Participates in the evaluation and selection of vendor systems or solution.

Performs development lead functions including technical design review, source code inspection and defect management. The development lead functions may extend to projects with either internal or external developers.

Performs other related functions that may be assigned from time to time.

Salary: 40,000 - 60,000
br>• Bachelor’s Degree in Computer Science, BS Information Technology, Systems Engineer or any related field.
• With at least 3 years of experience in leading a team. < r>• Solid critical thinking and decision-making skills. < r>• Proficient in finding creative solutions to complex problems. < r>• Excellent verbal and written communication skills. < r>
Duties and Responsibilities:
Ø Manage the development life cycle br>Ø Research new technologies to strengthen the organization br>Ø Oversee, create and implement software products and applications br>Ø Plan, direct and coordinate the actions of the development team br>Ø Responsible for technology delivery br>Ø Provide technical leadership and guidance to the organization br>Ø Act as a liaison between the department and senior leadership

JOB DESCRIPTION:
1. Applying knowledge of medical terminology and procedures to evaluate clinical documents. br>2. Collecting medical information from healthcare providers and updating medical records.
3. Verifying the accuracy of patient medical information and obtaining missing information.
4. Monitoring diagnoses, treatments, and follow-up entries in medical records.
5. Interpreting and preparing clinical reports for healthcare professionals and public health officials.
6. Ensuring that the content and storage of medical documents comply with federal laws.
7. Keeping abreast of advancements in the field of clinical documentation and changes in regulations.
8. Keeping updated to official coding guidelines for diagnosis and be able to follow the facility specific guidelines and instructions.
9. Maintains confidentiality of patient records at all times.
10. Observes HIPAA compliance.
11. Perform as a team player.
12. Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

This is a remote position.

Job Description: The IT Documentation Specialist will create, update, and maintain documentation related to IT systems and processes. This will include writing Standard Operating Procedures (SOPs), creating flow charts, and troubleshooting IT documents to ensure accuracy and compliance. This role will serve as a primary technical resource for updates to the relevant documentation. About MyAmazonGuy: MyAmazonGuy is a growing digital marketing agency with more than 400 employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of. IT Documentation Specialist Role: Identify the need for, and create documents related to IT systems and processes. Document IT processes such as business requirements, design reviews, system setup, configuration, user access, and security. Write SOPs to ensure processes are well documented. Create flow charts and other visuals to improve readability. Review and monitor documentation for accuracy and changes as needed. Respond promptly to requests for updates or new documents. Stay up to date on IT system processes and trends. QA Tasks to ensure that tasks are error free Proactively contribute in providing strategies for training and upskill advancements Always come prepared Assignments are properly actioned, and handled per mag standards Act as a direct liaison between end users and IT and help share knowledge in the org through documentation Requirements Qualifications: 1+  years of experience in a similar role Bachelor’s degree in IT, computer science, or other relevant fields Exceptional communication capabilities, both written and verbal Ability to multitask and prioritize Proven ability to understand and write technical documents In-depth knowledge of IT systems and processes Proficient with Microsoft Office, G Suite applications, and computer security systems Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry. Expert in problem-solving, critical thinking, and an understanding of complex system dependencies Technical Requirements: A dual monitor setup is required (at least 8GB of RAM) Must have at least 25 MBPS internet speed Benefits 40 hours a week, 8 hours a day Competitive salary base Permanent WFH setup Unlimited FREE access to MAG School courses and SOP Library! Work schedule is in EST (Monday-Friday only) Opportunities for professional development and career advancement

Responsible for creating, maintaining, and updating the organization's business processes, including procedures, workflows, and policies, while ensuring accuracy and compliance with internal standards and external regulations.
br>Qualifications:

* Bachelor's Degree in any course.
* At least 2 years of work-related experience.
* Excellent organizational and analytical skills.
* Excellent oral and written communication skills.
* Ability to collaborate with various departments to gather information and ensure proper implementation of process changes.
* Proficient in MS Office and other software that may be relevant to the role.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
We're seeking a ServiceNow Application Developer to join our team in support of a mission critical application serving OptumRx. In this role, you'll work in a fast-paced Agile environment enhancing and supporting a ServiceNow instance to meet the unique business needs of our users. Along the way you will learn new skills, develop an understanding of our PBM business and deliver value to our customers.
**Primary Responsibilities:**
+ Collaborate in an agile environment to understand business needs, recommend solutions, participate in story refinement, and deliver on team commitments
+ Design and develop new ServiceNow functionality to enhance custom applications
+ Consistently apply coding patterns, best practices, and data driven approaches to enhance functionality
+ Lead discussions to design and utilize relational database structures
+ Interface with the ServiceNow vendor for all operational requests / issues / needs
+ Continuously work toward simplification, automation, and innovation of enterprise
+ ServiceNow instance
+ Participate in the daily scrum meetings and other related Agile ceremonies
+ Proactively identify and communicate issues as they arise
+ Provide operational support on a rotational basis
+ Troubleshooting any reported problems
+ API and webhook integrations to enable seamless communication between internal systems and third-party platforms
+ Collaborate with cross-functional teams to define integration requirements and troubleshoot issues
+ Familiarity on Microsoft and Cisco UCaaS is a plus, otherwise will be offered training in 1-3 months
+ Automation for Monitoring, Alerting and Detection (Infrastructure support)
+ Build and maintain automated monitoring tools to detect anomalies, failures, and performance degradations across systems
+ Implement alerting mechanisms that reduce response time and improve incident visibility
+ Toil Reduction (Operational Excellence)
+ Identify repetitive manual tasks and develop automation scripts or workflows to eliminate operational toil
+ Champion the adoption of Infrastructure as Code (IaC) and CI/CD practices to streamline deployment and maintenance
+ Continuously evaluate and improve system reliability and efficiency through automation
+ Dashboards & KPI Management (Operational Excellence)
+ Develop and maintain real-time dashboards that visualize key performance indicators (KPIs) and operational metrics
+ Work with stakeholders to define meaningful metrics that align with business and engineering goals
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist (CSM a plus)
+ 5+ years of ServiceNow development experience in an enterprise environment
+ 3+ years of experience with ServiceNow's Customer Service Management (CSM) solution, Strategic Portfolio Management (SPM) a plus including scripting, data management, service automation, service catalog, creating workflows, using ServiceNow APIs, designing/building out integrations, self-service and process automation, and application tool maintenance
+ 3+ years of experience with agile scrum methodology
+ 3+ years of experience with Java Script , Macro and Python
+ Extensive experience on API and Webhook Integrations (UC Deployment & Migrations)
+ Experience or knowledge in Automation for Monitoring, Alerting and Detection (Infrastructure support)
+ Experience or knowledge in Toil Reduction (Operational Excellence)
+ Experience or knowledge in Dashboards & KPI Management (Operational Excellence)
+ Proven ability to develop and build effective partnerships and relationships, collaborating and influencing broadly and at multiple levels in the organization
+ Proven ability to present technical information in a way that non-technical management and staff will understand
+ Proven excellent communication skills - verbal and written
+ Proven solid analytical, problem solving and systems thinking abilities
+ Demonstrated passion for and commitment to a consumer and client driven culture
+ Demonstrated self-sufficient; able to work with minimal direction
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._

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br>Job Summary

HMO on Day 1
Receive promising perks and rewards
Experience travel opportunities
Get recognized for what you do
Achieve work-life balance
Improve exponentially with enhanced learning

Responsibilities
Enter data from source documents into prescribed computer database, files and forms
Check completed work for accuracy and correct data when necessary
Comply with data integrity and security policies
Provide customers with product and service information with highest quality standard
Research required information using available resources
Prepare and finalize reports (i.e., End of Day Report, other reports as requested)
Attend to client calls and meeting as necessary
Ensure that assigned and discussed KPIs are met
Perform other related/ad hoc tasks that may be assigned by the client or Team Leader
Adhere to Management strategies in assisting with Data Entry-related tasks as delegated in urgent situations

Requirements
At least 1-year experience in freight forwarding or logistics is a MUST
Fresh graduates of BS Customs Administration or any shipping/logistics courses are welcome to apply
With keen attention to details and accurate keyboard skills of at least 35WPM and 95% accuracy
Knowledgeable in EDI Cargo Wise is an advantage but not required
Knowledgeable in MS Office and has high computer literacy
Must be a team player and willing to work in a fast-paced environment
Self-motivated, with positive attitude and strong work ethic
Acceptable English language communication skills - both verbal and written
Flexibility to accept and take on additional tasks when required
Must be amenable to any work schedule as assigned
Must be amenable to reporting onsite - Ortigas or Cubao office