1 Social Care jobs in the Philippines
Social Media Customer Care Associate
Taguig, National Capital Region
Fun Han Mart
Posted today
Job Viewed
Job Description
Understand to support customer inquiries through social media
- Resolve customer inquiries quickly and effectively via social media based on the Scope of work
- Understand Client Products and Services
- Review user reports regarding client products and services
- Make decisions according to the defined Policies and Procedures related to client products and services
- Identify improvement opportunities in work flow and suggest solutions
- Interface effectively with other internal and Client teams
- Respond to customer inquiries through social media platform
**Salary**: From Php16,000.00 per month
Schedule:
- 8 hour shift
- Resolve customer inquiries quickly and effectively via social media based on the Scope of work
- Understand Client Products and Services
- Review user reports regarding client products and services
- Make decisions according to the defined Policies and Procedures related to client products and services
- Identify improvement opportunities in work flow and suggest solutions
- Interface effectively with other internal and Client teams
- Respond to customer inquiries through social media platform
**Salary**: From Php16,000.00 per month
Schedule:
- 8 hour shift
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