74 Smes jobs in the Philippines

ATR Subject Matter Expert

Fresenius Medical Care North America

Posted 2 days ago

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Job Description

The **ATR Subject Matter Expert** has extensive knowledge and specialization of Record to Report process(es). They provides organizational support for daily operations, delegation and review of work, delivers training, technical and/or operational guidance to others, when needed, under limited supervision of the Supervisor.
**Responsibilities:**
+ Develop and maintain in-depth knowledge in the RTR operations/ processes (Provide support in R2R operations (including review & approval of transactions and reports) formore complex transactions or as back up during handover/stabilization of newly migrated entities)
+ Provide technical leadership and strategic direction
+ Participate in project planning and execution
+ Ensure that project outcomes align with the set specifications and standards
+ Create and deliver trainings to enhance team's knowledge and performance
+ Identify opportunities for improvement and propose corrective actions
+ Participate in audits as required
+ Collaborate with the team to address customer needs and issues
+ Provide guidance during the decision-making process
+ Identify process improvement areas, initiate and ensure that assigned projects/initiatives are completed on time with quality results
+ Ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
+ Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
+ Contribute (as member of the leadership team) in the overall management and development of the R2R Tower, including the successful achievement of its goals and objectives
**Qualifications:**
+ Graduate of Bachelor's degree preferred in Accounting or Finance
+ Certified Public Accountant (CPA) license preferred
+ Finance and Accounting Experience with solid exposure in: General Ledger, Intercompany Accounting, Fixed Assets Accounting, Month-end closing, Reconciliation, reports, and consolidation, and Lease Accounting
+ Had previous exposure in handling and managing transitions and/or projects for process improvement
+ With proven results and past successes in crisis management, process improvements, and stakeholder management
+ Proficient in MS Office products
+ Minimum of 4 years up to 6 years working experience in Record to Report
+ Knowledge in SAP System and experience in Shared Services Center/BPO
+ Experience in process migration, is a plus.
+ Effective communication skills, both written and spoken English
This advertiser has chosen not to accept applicants from your region.

Senior Subject Matter Expert

Concentrix

Posted 2 days ago

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Job Description

Job Title:
Senior Subject Matter Expert
Job Description
The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).
**Essential Functions/Core Responsibilities**
+ Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).
+ Assists in driving metrics of the team
+ Monitor closure of service levels regularly.
+ Ensure prompt escalations to Team Captain.
+ Supervise team in the absence of the Team Captain.
+ Monitor performance and quality scores of team.
+ Take production calls as well as escalated calls.
**Career Framework Role**
Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment). Does not have any outstanding disciplinary, attendance or performance issues. Analyzes process-related problems and suggest possible solutions. Guides and trains junior team member and facilitates their work. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program by performing data analysis work. Client feedback must be favorable for progression to this level. Opportunity to progress here is dependent on business needs. Call handling tasks may be required as business needs dictate.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education with at least 12 to 18 months of call center experience
- Ability to think clearly and can explain complex issues effectively, both above average written and verbally
- Demonstrate product expertise
- Dependable with proficient attention to detail and ability to solve complex issues
- Can train others
INDIA
- Able to add value to the program by identifying improvement areas
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
PHL Quezon City - Eton
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Senior Subject Matter Expert

Concentrix

Posted 2 days ago

Job Viewed

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Job Description

Job Title:
Senior Subject Matter Expert
Job Description
The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).
**Essential Functions/Core Responsibilities**
+ Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).
+ Assists in driving metrics of the team
+ Monitor closure of service levels regularly.
+ Ensure prompt escalations to Team Captain.
+ Supervise team in the absence of the Team Captain.
+ Monitor performance and quality scores of team.
+ Take production calls as well as escalated calls.
**Career Framework Role**
Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment). Does not have any outstanding disciplinary, attendance or performance issues. Analyzes process-related problems and suggest possible solutions. Guides and trains junior team member and facilitates their work. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program by performing data analysis work. Client feedback must be favorable for progression to this level. Opportunity to progress here is dependent on business needs. Call handling tasks may be required as business needs dictate.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education with at least 12 to 18 months of call center experience
- Ability to think clearly and can explain complex issues effectively, both above average written and verbally
- Demonstrate product expertise
- Dependable with proficient attention to detail and ability to solve complex issues
- Can train others
INDIA
- Able to add value to the program by identifying improvement areas
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
PHL Quezon City - Eton
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

General Accounting - Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

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Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
The Processing Lead is responsible for both executing and overseeing the full RTR cycle, including journal entries, account reconciliations, intercompany transactions, financial reporting, tax accounting, and month-end close. This role blends hands-on processing expertise with leadership responsibilities, ensuring accuracy, compliance, and continuous improvement.
Key Responsibilities:
- Perform and supervise daily RTR activities across all process areas.
- Ensure accuracy, timeliness, and compliance in journal entries, reconciliations, and reporting.
- Maintain and enhance GL systems and accounting platforms.
- Monitor and resolve discrepancies in account reconciliations.
- Process and oversee intercompany transactions and settlements.
- Ensure proper processing, tracking and reporting of inventory, costs, fixed assets, and project expenses.
- Support tax accounting, audits, and regulatory reporting.
- Process and coordinate monthly close and consolidation activities.
- Prepare financial and management reports for stakeholders.
- Develop and implement strategies to meet team and business objectives.
- Set clear goals, monitor performance, and provide coaching and feedback, together with team lead.
- Work with team lead to optimize resource allocation and drive team productivity.
- Foster a collaborative and growth-oriented team culture.
- Lead change initiatives and ensure smooth transitions.
- Build strong relationships with internal and external stakeholders.
- Present regular updates on team performance and achievements.
- Identify inefficiencies and implement automation and standardization solutions.
- Drive continuous improvement initiatives and support CI targets.
- Use data analytics to provide insights and recommendations for process enhancements.
- Simplify and streamline RTR processes for greater effectiveness.
- Ensure adherence to internal controls, company policies, and legal regulations.
- Support internal and external audits and ensure timely completion.
- Maintain up-to-date escalation matrices and Desk Top Procedures.
- Track and report SLAs and key performance indicators.
**Required technical and professional expertise**
1. Bachelor's degree in Accountancy, preferably CPA, or Finance, Business, Economics, or related field with relevant RTR Experience.
2. 4-6 years of experience in Finance and Accounting, including:
o At least 4 years in General Accounting
o At least 4 years in a BPO setting
o Minimum 2 years in People Management, is a plus
3. Strong understanding of accounting principles and RTR processes.
4. Expertise in journal entries, reconciliations, and month-end close activities.
5. Advanced Excel skills and proficiency in data analysis.
6. Excellent written and verbal communication skills.
7. Experience with ERP systems (SAP, Oracle, etc.) is an advantage.
8. Knowledge of GAAP, US GAAP, IFRS is a plus.
9. Ability to work independently in a dynamic, fast-paced environment.
10. Strong problem-solving, decision-making, and relationship-building skills.
11. Flexibility to work varied hours and meet tight deadlines.
12. Proven experience in supervisory roles and team leadership, is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

General Accounting - Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
The Processing Lead is responsible for both executing and overseeing the full RTR cycle, including journal entries, account reconciliations, intercompany transactions, financial reporting, tax accounting, and month-end close. This role blends hands-on processing expertise with leadership responsibilities, ensuring accuracy, compliance, and continuous improvement.
Key Responsibilities:
- Perform and supervise daily RTR activities across all process areas.
- Ensure accuracy, timeliness, and compliance in journal entries, reconciliations, and reporting.
- Maintain and enhance GL systems and accounting platforms.
- Monitor and resolve discrepancies in account reconciliations.
- Process and oversee intercompany transactions and settlements.
- Ensure proper processing, tracking and reporting of inventory, costs, fixed assets, and project expenses.
- Support tax accounting, audits, and regulatory reporting.
- Process and coordinate monthly close and consolidation activities.
- Prepare financial and management reports for stakeholders.
- Develop and implement strategies to meet team and business objectives.
- Set clear goals, monitor performance, and provide coaching and feedback, together with team lead.
- Work with team lead to optimize resource allocation and drive team productivity.
- Foster a collaborative and growth-oriented team culture.
- Lead change initiatives and ensure smooth transitions.
- Build strong relationships with internal and external stakeholders.
- Present regular updates on team performance and achievements.
- Identify inefficiencies and implement automation and standardization solutions.
- Drive continuous improvement initiatives and support CI targets.
- Use data analytics to provide insights and recommendations for process enhancements.
- Simplify and streamline RTR processes for greater effectiveness.
- Ensure adherence to internal controls, company policies, and legal regulations.
- Support internal and external audits and ensure timely completion.
- Maintain up-to-date escalation matrices and Desk Top Procedures.
- Track and report SLAs and key performance indicators.
**Required technical and professional expertise**
1. Bachelor's degree in Accountancy, preferably CPA, or Finance, Business, Economics, or related field with relevant RTR Experience.
2. 4-6 years of experience in Finance and Accounting, including:
o At least 4 years in General Accounting
o At least 4 years in a BPO setting
o Minimum 2 years in People Management, is a plus
3. Strong understanding of accounting principles and RTR processes.
4. Expertise in journal entries, reconciliations, and month-end close activities.
5. Advanced Excel skills and proficiency in data analysis.
6. Excellent written and verbal communication skills.
7. Experience with ERP systems (SAP, Oracle, etc.) is an advantage.
8. Knowledge of GAAP, US GAAP, IFRS is a plus.
9. Ability to work independently in a dynamic, fast-paced environment.
10. Strong problem-solving, decision-making, and relationship-building skills.
11. Flexibility to work varied hours and meet tight deadlines.
12. Proven experience in supervisory roles and team leadership, is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

General Accounting - Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
The Processing Lead is responsible for both executing and overseeing the full RTR cycle, including journal entries, account reconciliations, intercompany transactions, financial reporting, tax accounting, and month-end close. This role blends hands-on processing expertise with leadership responsibilities, ensuring accuracy, compliance, and continuous improvement.
Key Responsibilities:
- Perform and supervise daily RTR activities across all process areas.
- Ensure accuracy, timeliness, and compliance in journal entries, reconciliations, and reporting.
- Maintain and enhance GL systems and accounting platforms.
- Monitor and resolve discrepancies in account reconciliations.
- Process and oversee intercompany transactions and settlements.
- Ensure proper processing, tracking and reporting of inventory, costs, fixed assets, and project expenses.
- Support tax accounting, audits, and regulatory reporting.
- Process and coordinate monthly close and consolidation activities.
- Prepare financial and management reports for stakeholders.
- Develop and implement strategies to meet team and business objectives.
- Set clear goals, monitor performance, and provide coaching and feedback, together with team lead.
- Work with team lead to optimize resource allocation and drive team productivity.
- Foster a collaborative and growth-oriented team culture.
- Lead change initiatives and ensure smooth transitions.
- Build strong relationships with internal and external stakeholders.
- Present regular updates on team performance and achievements.
- Identify inefficiencies and implement automation and standardization solutions.
- Drive continuous improvement initiatives and support CI targets.
- Use data analytics to provide insights and recommendations for process enhancements.
- Simplify and streamline RTR processes for greater effectiveness.
- Ensure adherence to internal controls, company policies, and legal regulations.
- Support internal and external audits and ensure timely completion.
- Maintain up-to-date escalation matrices and Desk Top Procedures.
- Track and report SLAs and key performance indicators.
**Required technical and professional expertise**
1. Bachelor's degree in Accountancy, preferably CPA, or Finance, Business, Economics, or related field with relevant RTR Experience.
2. 4-6 years of experience in Finance and Accounting, including:
o At least 4 years in General Accounting
o At least 4 years in a BPO setting
o Minimum 2 years in People Management, is a plus
3. Strong understanding of accounting principles and RTR processes.
4. Expertise in journal entries, reconciliations, and month-end close activities.
5. Advanced Excel skills and proficiency in data analysis.
6. Excellent written and verbal communication skills.
7. Experience with ERP systems (SAP, Oracle, etc.) is an advantage.
8. Knowledge of GAAP, US GAAP, IFRS is a plus.
9. Ability to work independently in a dynamic, fast-paced environment.
10. Strong problem-solving, decision-making, and relationship-building skills.
11. Flexibility to work varied hours and meet tight deadlines.
12. Proven experience in supervisory roles and team leadership, is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

General Accounting - Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
The Processing Lead is responsible for both executing and overseeing the full RTR cycle, including journal entries, account reconciliations, intercompany transactions, financial reporting, tax accounting, and month-end close. This role blends hands-on processing expertise with leadership responsibilities, ensuring accuracy, compliance, and continuous improvement.
Key Responsibilities:
* Perform and supervise daily RTR activities across all process areas.
* Ensure accuracy, timeliness, and compliance in journal entries, reconciliations, and reporting.
* Maintain and enhance GL systems and accounting platforms.
* Monitor and resolve discrepancies in account reconciliations.
* Process and oversee intercompany transactions and settlements.
* Ensure proper processing, tracking and reporting of inventory, costs, fixed assets, and project expenses.
* Support tax accounting, audits, and regulatory reporting.
* Process and coordinate monthly close and consolidation activities.
* Prepare financial and management reports for stakeholders.
* Develop and implement strategies to meet team and business objectives.
* Set clear goals, monitor performance, and provide coaching and feedback, together with team lead.
* Work with team lead to optimize resource allocation and drive team productivity.
* Foster a collaborative and growth-oriented team culture.
* Lead change initiatives and ensure smooth transitions.
* Build strong relationships with internal and external stakeholders.
* Present regular updates on team performance and achievements.
* Identify inefficiencies and implement automation and standardization solutions.
* Drive continuous improvement initiatives and support CI targets.
* Use data analytics to provide insights and recommendations for process enhancements.
* Simplify and streamline RTR processes for greater effectiveness.
* Ensure adherence to internal controls, company policies, and legal regulations.
* Support internal and external audits and ensure timely completion.
* Maintain up-to-date escalation matrices and Desk Top Procedures.
* Track and report SLAs and key performance indicators.
**Required technical and professional expertise**
* Bachelor's degree in Accountancy, preferably CPA, or Finance, Business, Economics, or related field with relevant RTR Experience.
* 4-6 years of experience in Finance and Accounting, including:
* At least 4 years in General Accounting
* At least 4 years in a BPO setting
* Minimum 2 years in People Management, is a plus
* Strong understanding of accounting principles and RTR processes.
* Expertise in journal entries, reconciliations, and month-end close activities.
* Advanced Excel skills and proficiency in data analysis.
* Excellent written and verbal communication skills.
*Experience with ERP systems (SAP, Oracle, etc.) is an advantage.
* Knowledge of GAAP, US GAAP, IFRS is a plus.
* Ability to work independently in a dynamic, fast-paced environment.
*Strong problem-solving, decision-making, and relationship-building skills.
* Flexibility to work varied hours and meet tight deadlines.
* Proven experience in supervisory roles and team leadership, is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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General Accounting - Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
The Processing Lead is responsible for both executing and overseeing the full RTR cycle, including journal entries, account reconciliations, intercompany transactions, financial reporting, tax accounting, and month-end close. This role blends hands-on processing expertise with leadership responsibilities, ensuring accuracy, compliance, and continuous improvement.
Key Responsibilities:
- Perform and supervise daily RTR activities across all process areas.
- Ensure accuracy, timeliness, and compliance in journal entries, reconciliations, and reporting.
- Maintain and enhance GL systems and accounting platforms.
- Monitor and resolve discrepancies in account reconciliations.
- Process and oversee intercompany transactions and settlements.
- Ensure proper processing, tracking and reporting of inventory, costs, fixed assets, and project expenses.
- Support tax accounting, audits, and regulatory reporting.
- Process and coordinate monthly close and consolidation activities.
- Prepare financial and management reports for stakeholders.
- Develop and implement strategies to meet team and business objectives.
- Set clear goals, monitor performance, and provide coaching and feedback, together with team lead.
- Work with team lead to optimize resource allocation and drive team productivity.
- Foster a collaborative and growth-oriented team culture.
- Lead change initiatives and ensure smooth transitions.
- Build strong relationships with internal and external stakeholders.
- Present regular updates on team performance and achievements.
- Identify inefficiencies and implement automation and standardization solutions.
- Drive continuous improvement initiatives and support CI targets.
- Use data analytics to provide insights and recommendations for process enhancements.
- Simplify and streamline RTR processes for greater effectiveness.
- Ensure adherence to internal controls, company policies, and legal regulations.
- Support internal and external audits and ensure timely completion.
- Maintain up-to-date escalation matrices and Desk Top Procedures.
- Track and report SLAs and key performance indicators.
**Required technical and professional expertise**
1. Bachelor's degree in Accountancy, preferably CPA, or Finance, Business, Economics, or related field with relevant RTR Experience.
2. 4-6 years of experience in Finance and Accounting, including:
o At least 4 years in General Accounting
o At least 4 years in a BPO setting
o Minimum 2 years in People Management, is a plus
3. Strong understanding of accounting principles and RTR processes.
4. Expertise in journal entries, reconciliations, and month-end close activities.
5. Advanced Excel skills and proficiency in data analysis.
6. Excellent written and verbal communication skills.
7. Experience with ERP systems (SAP, Oracle, etc.) is an advantage.
8. Knowledge of GAAP, US GAAP, IFRS is a plus.
9. Ability to work independently in a dynamic, fast-paced environment.
10. Strong problem-solving, decision-making, and relationship-building skills.
11. Flexibility to work varied hours and meet tight deadlines.
12. Proven experience in supervisory roles and team leadership, is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

General Accounting - Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
The Processing Lead is responsible for both executing and overseeing the full RTR cycle, including journal entries, account reconciliations, intercompany transactions, financial reporting, tax accounting, and month-end close. This role blends hands-on processing expertise with leadership responsibilities, ensuring accuracy, compliance, and continuous improvement.
Key Responsibilities:
* Perform and supervise daily RTR activities across all process areas.
* Ensure accuracy, timeliness, and compliance in journal entries, reconciliations, and reporting.
* Maintain and enhance GL systems and accounting platforms.
* Monitor and resolve discrepancies in account reconciliations.
* Process and oversee intercompany transactions and settlements.
* Ensure proper processing, tracking and reporting of inventory, costs, fixed assets, and project expenses.
* Support tax accounting, audits, and regulatory reporting.
* Process and coordinate monthly close and consolidation activities.
* Prepare financial and management reports for stakeholders.
* Develop and implement strategies to meet team and business objectives.
* Set clear goals, monitor performance, and provide coaching and feedback, together with team lead.
* Work with team lead to optimize resource allocation and drive team productivity.
* Foster a collaborative and growth-oriented team culture.
* Lead change initiatives and ensure smooth transitions.
* Build strong relationships with internal and external stakeholders.
* Present regular updates on team performance and achievements.
* Identify inefficiencies and implement automation and standardization solutions.
* Drive continuous improvement initiatives and support CI targets.
* Use data analytics to provide insights and recommendations for process enhancements.
* Simplify and streamline RTR processes for greater effectiveness.
* Ensure adherence to internal controls, company policies, and legal regulations.
* Support internal and external audits and ensure timely completion.
* Maintain up-to-date escalation matrices and Desk Top Procedures.
* Track and report SLAs and key performance indicators.
**Required technical and professional expertise**
* Bachelor's degree in Accountancy, preferably CPA, or Finance, Business, Economics, or related field with relevant RTR Experience.
* 4-6 years of experience in Finance and Accounting, including:
* At least 4 years in General Accounting
* At least 4 years in a BPO setting
* Minimum 2 years in People Management, is a plus
* Strong understanding of accounting principles and RTR processes.
* Expertise in journal entries, reconciliations, and month-end close activities.
* Advanced Excel skills and proficiency in data analysis.
* Excellent written and verbal communication skills.
* Experience with ERP systems (SAP, Oracle, etc.) is an advantage.
* Knowledge of GAAP, US GAAP, IFRS is a plus.
* Ability to work independently in a dynamic, fast-paced environment.
* Strong problem-solving, decision-making, and relationship-building skills.
* Flexibility to work varied hours and meet tight deadlines.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Talent Acquisition Subject Matter Expert

IBM

Posted 2 days ago

Job Viewed

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Job Description

**Introduction**
Ready to help build IBM's biggest asset - its talent? As a Recruitment Professional, you will be responsible for driving the optimization and improvement of business processes, leveraging in-depth knowledge and expertise in relevant processes. This role plays a critical part in enhancing operational efficiency, promoting continuous improvement, and ensuring alignment with center strategies and industry best practices.
**Your role and responsibilities**
1. Global Sales Engagement
* Solution steady-state FTEs for new deals, reviewing Service Of Work (SOW) and Service Level Agreements (SLA).
* Oversee Request for Proposals (RFPs) and Request for Information (RFI) processes.
* Conduct due diligence for potential clients.
* Participate and represent the company in client oral presentations and workshops.
* Offer process consultancy services to clients.
* SDM refresh and review.
2. Analytics Design and Insights
* Design analytics to derive meaningful insights from data.
* Support in the design of dashboards, determining relevant data points and metrics.
* Coordinate with the Continuous Improvement (CI) team to address process issues and facilitate enhancements.
3. Steady-State Support
* Partner with account leaders to keep existing DTPs updated in line with the latest Gold Standard DTPs.
* Review Project Change Requests (PCRs) for existing and additional scope, identifying risks, watchouts, and required changes to process design.
* Lead Root Cause Analysis (RCA) reviews for SLA misses and Data Privacy Incidents (DPI).
4. Transformation Support
* Identify and implement CTO opportunities within processes.
* Partner with the delivery teams to meet DWE targets and strategies.
* Promote and apply Agile methodologies for process improvements.
* Gain eminence and implement ICAs and AI thru the use of IBM assets.
5. Transition Support
* Align transitioned processes with established process standards.
* Review Scope of Work and provide process guidance during Knowledge Transfers.
* Create process documentation.
* Lead and manage the KT process, including creating a KT and Knowledge Cascade (KC) plan.
* Oversee User Acceptance Testing (UAT) and prepare test plans, scenarios, and scripts for SCRT.
* Review Taxonomy for Time Volume Capture (TVC).
6. Process Maturity Assessment
* Evaluate and assess the maturity level of current business processes.
7. Year-End Project Management
* Manage annual year-end project activities for Payroll.
* Manage annual activities for all other processes.
8. Training Curriculum Development:
* Design process-specific training curriculum/ materials and certification requirements to specific accounts.
9. Critsit Support
* Participate in Critsit activities as needed.
Other Responsibilities:
* Assist in the review of ILC taxonomy.
* Contribute to General Artificial Intelligence (GenAI) initiatives and projects.
* Creation of MPHRO content
**Required technical and professional expertise**
* Relevant skills and experience in BPO or similar industry
* Strong analytical and strategic thinking skills
* Ability to work in a fast-paced environment and prioritize multiple tasks and projects
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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