93 Small Scale Manufacturing jobs in Angono
Quality Control
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Key Responsibilities
Service Quality Monitoring
Review and assess VIP host communications (chat, calls, emails, in-app messages) for tone, accuracy, compliance, and professionalism.
- Ensure VIP service interactions meet internal SOPs.
Identify deviations and provide actionable feedback to hosts.
Compliance & Risk Control
Ensure all VIP interactions comply with AML, KYC, and responsible gaming regulations.
- Monitor sensitive cases (high-value transactions, unusual betting behavior, or disputes) for service integrity.
Escalate non-compliance or high-risk cases to management.
Training & Coaching Support
Provide regular feedback and coaching to VIP hosts to improve service quality.
- Collaborate with the training team to develop learning modules based on QC findings.
Support onboarding of new hosts with quality benchmarks and best practices.
Data & Reporting
Track and analyze host performance metrics (CSAT, NPS, response time, resolution rate, revenue impact).
- Prepare quality assessment reports for management and improvement.
Recommend process optimizations to enhance player satisfaction and host efficiency.
Cross-Functional Collaboration
Work with the VIP operations team to ensure reward offers, events, and campaigns are executed with quality.
- Provide feedback loops to product, compliance, and customer service teams based on VIP interactions.
- Align with business strategy to ensure QC supports player growth and retention.
Qualifications & Skills
- 2-3 years of experience in customer service QA/QC, preferably in gaming, iGaming, or hospitality.
- Strong analytical skills with attention to detail.
- Excellent written and verbal communication skills.
Job Types: Full-time, Permanent
Pay: Php35, Php40,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
Quality Control Manager
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JOB DESCRIPTION
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?
As the Quality Control Manager within the WLS Dealer Services LOB, you will be tasked with performing quality reviews and reporting. The reviews will be across various functional teams and comprise difficult, complex, or multilayered deals and transactions.
Job Responsibilities:
- Develop reporting tools for the Quality Control team.
- Perform reviews of customer files and transactions against pre-established criteria for quality control.
- Enter information accurately in quality system of record for tracking and reporting.
- Ensure all quality-related requests are completed within service level agreement (SLA). Ensure testing job aids and procedures are kept current.
- Follows documented quality policies and procedures.
- Identify and escalate error trending for training/coaching opportunities.
- Develop documentation of results and activity, which can include the preparation of standard reports, process updates, and issue logs and tracking. Develop a strong knowledge of the Operational processes.
- Collaborate with fellow Quality Managers and Analysts to determine best practices.
- Provide feedback to processor regarding errors.
- Participate in quality related projects, control testing which includes control walk through discussion and sample gathering, departmental projects as assigned.
Required qualifications, skills and capabilities
- Detail oriented with ability to work independently.
- Proactive/self-motivated including ability to work with moderate supervision.
- Strong organizational and multi-tasking skills with demonstrated ability to manage expectations.
- Ability to deliver on projects and tasks with competing priorities.
- Excellent written and verbal communication skills. Excellent computer skills; proficiency in MS Excel, Alteryx, SQL.
- Problem solving/Analytical skills – critical thinking.
- Ability to manage and research on projects as needed. Ability to work in a team environment. Ability to partner with colleagues and develop positive working relationships for sharing risk identification & resolution practices.
Preferred qualifications, skills and capabilities
- Quality Analyst/Business Analyst experience (preferred)
- Knowledge of Floor Plan lending (preferred)
- Knowledge of the Datascan System (preferred)
Shift Schedule: 9pm-6am PHT
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Quality Control Specialist
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- Quality Monitoring: Evaluate calls/chats/emails, ensure compliance, track evaluations, adherence %, and accuracy scores.
- Feedback & Coaching: Provide timely feedback, support coaching sessions, drive agent score improvement.
- Reporting: Maintain records, generate/analyze reports, ensure accuracy and on-time submission.
- SOP Compliance: Monitor adherence, flag deviations, contribute to updates/audits.
- Continuous Improvement: Identify gaps, suggest initiatives, track implementation impact (CSAT/FCR).
- Fraud/Policy Checks: Detect/escalate violations, ensure compliance, report accurately and promptly.
- Calibration: Join sessions, align scoring, ensure consistency with QC team.
Job Requirements
2–4 years in a Quality Assurance, Training, or Data analyst role within a customer service or operational support environment.
Skilled at delivering constructive feedback and conducting coaching sessions based on quality insights.
Able to translate evaluation results into targeted training topics for teams and individuals.
Familiarity with Quality Monitoring systems and CSAT reporting tools.
Quality Control Analyst
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Qualifications:
Age: 23–30 old
Femal3
Computer literate
With at least 6 months to 1 year of experience as a Team Leader
Honest, reliable, and trustworthy
Excellent attention to detail and accuracy in quality checking
Physically fit and able to stand or move around for long periods
Capable of multitasking and working effectively under pressure
Demonstrates initiative and a strong sense of responsibility
Willing to work overtime, on rest days, and during holidays
Able to work independently with minimal supervision
Knowledge of basic troubleshooting and system navigation is an advantage
Previous experience in quality control or monitoring is a plus
Job Types: Full-time, Permanent
Pay: Up to Php24,000.00 per month
Benefits:
- Company events
- Promotion to permanent employee
Work Location: In person
Quality Control Assistant
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- Assisting in receiving equipments that are tag as damage or defective.
- Cleaning the equipment and proper storing inside Calibration Center.
Assisting the Calibration Engineer for Calibration Process.
Assisting in the validating through POP and transmittal.
- Assist in other task given by Calibration Engineer.
Qualifications
- At least graduate of laderized course in Instrumentation and Control Technology
- With available NC2 in any technical vocational short course is an advantage
- With or without related work experience under calibration
- Trainable and can work independently
-Willing to work on site (Sucat, Paranaque City)
Job Types: Full-time, Permanent
Pay: Php695.00 per day
Quality Control Inspector
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QUALIFICATIONS
- Bachelor's degree in Chemical Engineering or any related course
- Proficient in Microsoft applications especially Excel
- At least 6 months experience in handling laboratory equipment (fresh graduates are welcome to apply)
DUTIES & RESPONSIBILITIES
- Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionality.
- Reviewing blueprints and specifications to compare to produced goods
- Good written and verbal communication skills
- Excellent problem-solving and analytical skills
- Ability to use measuring devices like gauges, meters, calipers and computer
Job Type: Full-time
Benefits:
- Additional leave
- Free parking
- Health insurance
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Required)
License/Certification:
- Chemical Engineering license (Required)
Location:
- Taguig (Required)
Work Location: In person
Quality Control Staff
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- At least High School or with Bachelor's Degree
- At least 1 year experience as a Quality Control in a Warehouse or Food Factory
- Daily checking of the product quality in the storage
- Ensures consistency of high product quality in the Commissary
- Verify every procedures and products, follow the policies, industry standards, and regulations.
- Monitors and ensures adherence to Food Safety in the Commissary from Receiving to Production to Storage to Delivery to the stores
- Amenable to work in Merville, Paranaque
- Willing to start ASAP
Job Types: Full-time, Permanent
Pay: Php695.00 per day
Benefits:
- Free parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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Audio Quality Control
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We are looking for a detail-oriented Audio Quality Control to oversee the quality and accuracy of audiobook narrations. This role requires a keen ear for detail, strong organizational skills, and the ability to manage multiple projects efficiently.
Job Type: Full-time
Pay: Php28,000.00 per month
Benefits:
- Free parking
- On-site parking
- Pay raise
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Work Location: In person
Expected Start Date: 10/07/2025
Quality Control Specialist
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Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in Food Technology or equivalent.
- Preferably has an internship in a food manufacturing company
- Amenable to work in Taguig City
- Experienced food technologist
- Responsible for Quality Control, Quality Assurance, Product Safety
- Knows how to generate new product ideas, modifications and improvement
- Passionate about developing new products while maintaining all protocols
- Ensuring that strict hygiene food safety standards are met.
- Training and development to familiarize the GMP/Food safety policy of all employee in the commissary (production employee, warehouse dry and cold, dispatch employee)
- Fresh graduates are encouraged to apply
Location:
- Taguig City (Preferred)
Job Types: Full-time, Part-time
Benefits:
- Paid training
Work Location: In person
Quality Control Staff
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- Graduate of BS in Food Technology, Chemistry, or any related course.
- Fresh graduates are welcome.
- Proficient in computer/MS Office applications.
- Excellent communication skills both written and oral.
- Good team player who can work efficiently with minimal supervision.
- Can work under pressure, and in high-temperature working environments.
- Willing to work in Taguig City and in shifting schedules
Job Type: Full-time
Work Location: In person