164 Small Businesses jobs in the Philippines

**Description**
**Customer Care Professional - US Small Business Servicing**
**#4th in Great Place to Work's Best Company To Work For 2025 **
**#10th in Fortune Magazine's 2025 World's Most Admired Companies **
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers **
**Top GBS Employers for the Philippines (2025) by the Everest Group **
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day- from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. **Find your place in service on #TeamAmex.**
**How will you make an impact** **in** **this role?** ** **
American Express delivers extraordinary customer care to Card Members, merchants and commercial clients ("Customers") around the world. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex's reputation for trust, security and service.
The Servicing Professional is a critical role in our contact center, providing the world's best customer experience every day. 
**What would you do every day as a Servicing Professional?**
+ Consistently deliver extraordinary service in a fast-paced, structured, customer care environment. 
+ Consult with Customers to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership/American Express products as applicable. 
+ Address customer inquiries and issues in a timely and accurate fashion 
+ Analyze customer information and make sound decisions while maintaining high customer satisfaction. 
+ Indulge in recognizing our Customers as individuals through unexpected relevant recommendations of product offers and benefits that deepen customer engagement. 
+ Analyze customer accounts and make sound business decisions while maintaining high customer satisfaction. 
+ Develop key consulting skills, including building a human connection with customers, through care and empathy, understanding customer needs, handling objections and providing solutions.   
+ Meet and exceed performance goals that include customer satisfaction, sales, collections, call handling time, schedule adherence and compliance regulations while adhering to established procedures and standards as updated by the business from time to time, as well as adhering to all applicable American Express policies. 
**Minimum Qualifications:** ** **
+ Computer literate, able to navigate through multiple computer systems and applications, simultaneously, with speed and accuracy 
+ Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Customer's communication style 
+ Resilience needed to efficiently manage a steady stream of Customer inquiries, while balancing performance to meet a variety of metrics as set down and updated by the business from time to time  
+ Passion to serve, recommending products or solutions tailored to each Customer 
+ A problem-solver to efficiently evaluate Customer issues and offer the best inventive solutions with a view to resolving on the first contact 
+ Proven analytical skills to analyze account data and make sound business decisions 
+ A capacity to learn, willingness to try new things, ability to incorporate feedback and resilience through change and difficult situations  
+ Flexibility to handle a variation of Customer questions and/or issues 
+ High level of integrity to work with Customer information while adhering to all Quality, Regulatory and Compliance guidelines 
**Preferred Qualifications:** ** **
+ Customer service experience, ideally in a contact center environment  
**Additional Requirements:** ** **
+ The Company works 24
* 7 and as such our colleagues work in shifts to provide coverage to Customers at all times. Flexibility to work in different shifts at any time, including weekends as per business needs (dependent on operational hours) is an additional requirement 
+ Hybrid Environment - Need to be able to work in the office a minimum of 3 days a week, the same is subject to change as per business requirements and Company policy 
**Qualifications**
**Additional Details:** ** **
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig 
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home) 
+ Work From Home Requirements: 
+ Must have at least 25 mbps internet connection plan / speed 
+ Must have a private & quiet area to work at home 
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives. 
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
**Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.**
**To** **know** **more about our recruitment process, you may watch this short video -** ** ** **What to Expect: Recruitment at American Express** ** **
**Excited to be part of #TeamAMEX? Walk-in applications will be processed on the same day.** ** ** ** **
If you are interested and your relevant experience is aligned with the requirements of the role, you may visit our Career Center from Mondays to Fridays, 10am to 6pm at BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig (entrance is at 30th Street cor. Lane A).  
**Job:** Customer Service
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Req ID:** 25014205

Interview Virtual Process
br>Job Description
1. Creates leads through online platforms
2. Creates content for online platforms
3. Qualifies leads into prospects through calls and messaging
4. Attends Zoom sales calls
5. Attends meetings, calls, and networking opportunities to expand the client database
6. Handles company accreditation efforts
7. Works with executives to explore client acquisition strategies
8. Explore for new opportunities for business growth

Qualifications
1. Must have at least 2 years sales experience in the construction industry (or other related industry)
2. Must have marketing knowledge
3. Proficient in online marketing platforms (Google and Meta)
4. Proficient in Microsoft Office and Canva
5. Strong interpersonal and communication skills (verbal and written)
6. Works fast and efficient
7. Able to travel to meet with potential clients and to foster business relationships

ON SITE Full Time: Monday to Friday 8:00 AM to 5:00 PM
Salary is negotiable

* College graduate of any business-related course
* At least 1 year of work experience in the related field br>* Creating business proposals
* Assisting client's requests
* With negotiations skills and sales experience
* Amenable to work in Makati City
* Willing to start ASAP

Job Description:
br>• Prospecting new clients via email, SMS and calls as needed < r>o Setting Background
o Product and Services Knowledge
• Gather information for qualifying opportunities < r>• Set meeting with Decision Makers < r>• Properly document opportunity movement and next steps / action plan < r>• Close potential opportunities via email, SMS or calls < r>• Provide status update on a weekly basis to reporting manager – Cloud & Non-Cloud
Qualifications:

• Minimum of 2 years of work experience in sales, or any related field. < r>• Strong communication and interpersonal skills to effectively engage with customers. < r>• Proven ability to meet or exceed sales targets. < r>

Salary Range: Php 20,000 to Php 30,000 per month

Business Development Officer
We are looking for an ambitious and strategic Sales Manager to lead our sales and br>efforts in the rapidly evolving Fintech ecosystem. The ideal candidate will have a deep
understanding of financial technology solutions, a proven ability to drive revenue
growth, and experience managing high-performing sales teams. This opportunity allows
you to contribute to the development of innovative financial services that are redefining
the industry.
Key Responsibilities:
Develop and implement comprehensive sales plans to achieve company revenue
goals in fintech sectors such as payments, lending, digital wallets, and
embedded finance.
Set sales goals, monitor performance, and implement strategies to exceed
targets.
Identify and target key accounts, ensuring a strategic focus on high-value
partnerships and enterprise clients.
Build, coach, and mentor a high-performing sales team.
Set clear goals, provide regular feedback, and ensure team accountability.
Foster a culture of collaboration, innovation, and customer-centricity within the
sales team.
Recruit, train, and manage a team of high-performing sales professionals.
Recruit and onboard seasoned lenders, new lenders, partners and merchants.
Ensure client satisfaction and retention through excellent service and regular
engagement.
Build and maintain relationships with key clients, including banks, payment
processors, and enterprise partners.
Act as the face of the company during client negotiations, presentations, and
events.
Develop customized solutions for clients, ensuring alignment with their unique
needs and challenges.
Identify new market opportunities, including digital payments, lending platforms,
blockchain solutions, and embedded finance.
Provide insights on market demands to influence product development and
innovation.
Stay informed about fintech industry trends, competitors, and emerging
technologies.
Oversee contract negotiations, pricing strategies, and the onboarding of new
clients.
Oversee the sales pipeline, ensuring accurate forecasting and reporting.
Monitor and analyze sales performance, ensuring consistent achievement of
KPIs and quarterly revenue targets.
Continuously improve sales processes to increase efficiency and scalability.



Qualifications and Skills:
Bachelor’s degree in Business Communication, or related field. < r>3+ years of experience in business development, sales, or partnership preferably
within the fintech, banking, or financial services.
Proven experience as a Sales Manager or a similar role in a B2B or B2C
environment.
Proven track record of meeting or exceeding revenue targets and managing
high-performing sales teams.
Solid understanding of fintech solutions such as payment gateways, API
platforms, BNPL, lending, and digital payments.
Familiarity with industry-specific challenges such as compliance, security, and
customer onboarding processes.
Exceptional leadership and team-building abilities.
Outstanding communication, negotiation, and presentation skills.
High adaptability to rapidly evolving market and client needs.
Strong analytical skills with a focus on data-driven decision-making.
Entrepreneurial mindset with a results-oriented approach.

Bachelor's degree in Geography, Geodetic Engineering, Forestry, Environmental Science or Business related course
Preferably with at least 2 years experience in technical sales, marketing or any business role br> Familiarity with geospatial industry, products, services or solutions such asuch as
remote sensing, GIS satellite imageries and photogrammetry
Strong interpersonal, communications skills and persuasive skills
Must be organized, possess critical thinking and analytical
Creatively-minded, good at thinking 'outside the box'
Experience of CAD/GIS software selling would be an added advantage.
Willing to assigned in Greenhill's San Juan City Manila
Full-Time positions available.

Summary
The BDM’s role is to be the growth engine of the agency — combining salesmanship, market br>intelligence, and relationship management. They are not only responsible for bringing in new
clients but also for ensuring that the agency’s services in ATL, BTL, and Digital are matched with < r>the right opportunities for long-term profitability.

Role Purpose
The Business Development Manager (BDM) is responsible for driving new business growth,
building strong client relationships, and expanding the agency’s market presence. < r>In a full-service agency with strong ATL, BTL, and Digital capabilities, the BDM identifies
opportunities, develops proposals, and works closely with internal teams to win new accounts
and grow existing client portfolios.
The role demands a mix of strategic salesmanship, marketing insight, and client relationship
management.

Qualifications & Experience
•Bachelor’s degree in Marketing, Business, Communications, or related field.
•Strong knowledge of ATL, BTL, and Digital marketing channels and trends. < r>•Proven track record of closing deals and growing accounts. < r>•Excellent presentation, negotiation, and communication skills. < r>•Strong network of industry contacts is a plus.

Job Title: Business Development Executive
Location: Quezon City br>Job Type: Full-time
Salary: ₱20,000 and up (Negotiable, based on experience) < r>Work Schedule: Monday to Friday, 8:00 AM – 6:00 PM < r>Employment Type: Direct Hire (Not under agency)

Job Overview:
We are urgently hiring a Business Development Executive who will be responsible for driving growth by identifying client needs, pitching customized advertising solutions, and securing new business. The ideal candidate has excellent communication skills, strategic thinking, and the drive to succeed in a dynamic, client-focused environment.

Key Responsibilities:
Meet with potential and existing clients to understand their advertising needs

Identify client pain points and recommend tailored solutions

Conduct in-depth research on client products, industries, and marketing goals

Present creative campaign ideas and pricing proposals effectively

Negotiate contracts and pricing, resolve client concerns, and ensure timely project delivery

Pitch and close deals to win new business and manage client accounts

Collaborate with a Senior Manager for training, mentoring, and operational support

Qualifications:
Bachelor’s degree in Business, Marketing, Advertising, or a related field (preferred) < r>
Proven experience in sales, business development, or client servicing is an advantage

Excellent presentation, negotiation, and communication skills

Strong organizational and research abilities

Goal-driven, with a confident and persuasive attitude

Proficiency in Microsoft Office and basic CRM tools is a plus

Why Join Us?
Direct Hire – Not under agency < r>
Competitive, negotiable salary

Fixed weekday schedule

Work closely with senior leaders for training and growth

Opportunity to build and manage client relationships from the ground up

Client Profile: A leading IT BPO Industry providing and offering financial services, Technical Support, and Quality Assurance on different platform for over 20 years in the Philippines.
br>Position: Business Development Manager
Industry: IT BPO Company
Location: McKinley, Taguig City
Salary: Php100,000 – Php130,000 < r>Schedule: Monday to Friday (Dayshift)
Work Set up: Work on Site

Benefits:
Government mandated Benefits
HMO
13th month pay
Sales Incentives
Leave Credits

Job Requirements:
Bachelor’s Degree in Accountancy, IT, Computer Science < r> Master’s Degree in Business Management/ Human Resource is advantage < r> With at least 10-12 experience in sales management and business development industries
Knowledgeable in SaaS, Fintech, BPO, Software
With experience in solution selling with service industry

Job Responsibilities:
Responsible for statutory compliances, government reporting and standard scope of work in the
payroll domain
Monitoring the competition in the Philippines for HR/ Payroll Services- Outsourced and SaaS Payroll
Providing and developing quantitative analysis of operational business data to management.
Selling and marketing all software products of the company.
Develop and maintain business relationships with existing clients.

Recruitment Process: Face to Face and Online Interview
Initial interview
Final interview
JOB OFFER