321 Sm Supermalls jobs in Bacoor
Customer Service Representative
Pasig, National Capital Region
Noah Interactive Ventures Incorporated
Posted today
Job Viewed
Job Description
Noah and Eve Center, a leading innovative aesthetic clinic in Metro and currently #1 on ClassPass, is seeking a passionate Customer Service Representative with 2-3 years of experience to join our team. If you're eager to help clients achieve their aesthetic and wellness goals and provide exceptional service, this is the role for you!
br>As a key member of our team, you will be responsible for addressing online inquiries, resolving customer concerns and complaints, and ensuring that our clients have a seamless and positive experience. Your ability to understand customer needs and respond with professionalism will play a critical role in our clinic’s success. < r>
Key Responsibilities:
- Respond to client inquiries via chat, email, and social media about our services, treatments, and promotions
- Assist clients with booking, rescheduling, and providing information about aesthetic treatments and wellness services
- Address customer concerns and complaints, aiming to resolve issues promptly and professionally to ensure customer satisfaction
- Maintain accurate records of client interactions and ensure timely follow-ups to enhance customer loyalty
- Collaborate with the team to provide a top-tier customer experience and achieve overall customer satisfaction
Qualifications:
2-3 years of experience in online customer service or digital support, preferably in the beauty or wellness industry
Passionate about helping clients achieve their aesthetic and wellness goals
Strong written and verbal communication skills
Adept at addressing customer concerns, complaints, and providing effective solutions
Ability to manage multiple inquiries simultaneously and provide timely, professional responses
Willingness to work on-site with a shifting schedule, including evenings
Job Type: Full-time
Benefits:
Flexible schedule
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
Language:
English (Required)
Work Location: In person
br>As a key member of our team, you will be responsible for addressing online inquiries, resolving customer concerns and complaints, and ensuring that our clients have a seamless and positive experience. Your ability to understand customer needs and respond with professionalism will play a critical role in our clinic’s success. < r>
Key Responsibilities:
- Respond to client inquiries via chat, email, and social media about our services, treatments, and promotions
- Assist clients with booking, rescheduling, and providing information about aesthetic treatments and wellness services
- Address customer concerns and complaints, aiming to resolve issues promptly and professionally to ensure customer satisfaction
- Maintain accurate records of client interactions and ensure timely follow-ups to enhance customer loyalty
- Collaborate with the team to provide a top-tier customer experience and achieve overall customer satisfaction
Qualifications:
2-3 years of experience in online customer service or digital support, preferably in the beauty or wellness industry
Passionate about helping clients achieve their aesthetic and wellness goals
Strong written and verbal communication skills
Adept at addressing customer concerns, complaints, and providing effective solutions
Ability to manage multiple inquiries simultaneously and provide timely, professional responses
Willingness to work on-site with a shifting schedule, including evenings
Job Type: Full-time
Benefits:
Flexible schedule
Paid training
Pay raise
Schedule:
8 hour shift
Shift system
Supplemental Pay:
13th month salary
Commission pay
Language:
English (Required)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Taguig, National Capital Region
Hunter's Hub Incorporated
Posted today
Job Viewed
Job Description
Job Title: Customer Service Representative (CSR)
Account: Online Video Sharing br>Location: Onsite – Taguig < r>Schedule: Shifting (including nights, weekends, holidays)
Job Qualifications:
• Completed at least 2 years in college, with no back subjects < r>• pen to fresh graduates and career shifters < r>• P ior BPO or customer service experience is a plus, but not required < r>• E cellent communication skills in English (must pass B2 level Versant test) < r>• W lling and able to work onsite in Taguig < r>
Job Description:
As a Customer Service Representative for our Online Video Sharing Account, you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
• H ndle inbound customer queries and concerns related to video sharing, account access, and content moderation. < r>• P ovide accurate, timely, and empathetic responses via email, chat, or calls. < r>• G ide users in navigating platform features and resolving technical issues. < r>• E calate unresolved issues to the appropriate team when necessary. < r>• M intain quality standards and meet performance metrics such as CSAT, AHT, and QA. < r>• S ay up to date with platform policies, guidelines, and feature updates.
Account: Online Video Sharing br>Location: Onsite – Taguig < r>Schedule: Shifting (including nights, weekends, holidays)
Job Qualifications:
• Completed at least 2 years in college, with no back subjects < r>• pen to fresh graduates and career shifters < r>• P ior BPO or customer service experience is a plus, but not required < r>• E cellent communication skills in English (must pass B2 level Versant test) < r>• W lling and able to work onsite in Taguig < r>
Job Description:
As a Customer Service Representative for our Online Video Sharing Account, you will be responsible for providing world-class customer support to users of a leading video-sharing platform. You will assist users via chat, email, or phone, helping with account concerns, content issues, policy clarifications, and general inquiries while maintaining a professional and empathetic tone.
Key Responsibilities:
• H ndle inbound customer queries and concerns related to video sharing, account access, and content moderation. < r>• P ovide accurate, timely, and empathetic responses via email, chat, or calls. < r>• G ide users in navigating platform features and resolving technical issues. < r>• E calate unresolved issues to the appropriate team when necessary. < r>• M intain quality standards and meet performance metrics such as CSAT, AHT, and QA. < r>• S ay up to date with platform policies, guidelines, and feature updates.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Mandaluyong, National Capital Region
Sapient Ph
Posted 1 day ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Taguig, National Capital Region
Metacom
Posted 1 day ago
Job Viewed
Job Description
Respond to customer inquiries via phone, email, and chat.
Resolve customer issues and provide accurate information. br>Maintain a positive and professional attitude.
Document customer interactions and feedback.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.
Resolve customer issues and provide accurate information. br>Maintain a positive and professional attitude.
Document customer interactions and feedback.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Makati City, National Capital Region
Kolin Philippines International Inc
Posted 2 days ago
Job Viewed
Job Description
Do you want to be part of our growing team and experience a fun-filled working environment while enhancing your professional skills for career advancement?
br>As the company’s Customer Service Representative, you are responsible for: < r>Attends to customer calls attentively, politely and in a timely manner
In charge in customer service calls ticketing and handling customer complaints
Remind encountered customers for payment due
Updated job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation
Adheres to standards and guidelines of service call ticketing
Be willing, able and capable of performing any job function as needed
To be a Customer Service Representative, you must be:
Graduate of any 4 year Business Course
Fresh graduates are welcome to apply!
Has good verbal communication skills
Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY
As a Customer Service Representative, you will receive:
Competitive Salary Package
Complete government mandated benefits
Paid VL/SL/EL
Free Pre-Employment Medical Exam
Free Uniform
Productivity Incentives
2 Days Intensive Product and Company Orientation
Birthday Incentive’
br>As the company’s Customer Service Representative, you are responsible for: < r>Attends to customer calls attentively, politely and in a timely manner
In charge in customer service calls ticketing and handling customer complaints
Remind encountered customers for payment due
Updated job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation
Adheres to standards and guidelines of service call ticketing
Be willing, able and capable of performing any job function as needed
To be a Customer Service Representative, you must be:
Graduate of any 4 year Business Course
Fresh graduates are welcome to apply!
Has good verbal communication skills
Willing to be assigned in GUADALUPE NUEVO, MAKATI CITY
As a Customer Service Representative, you will receive:
Competitive Salary Package
Complete government mandated benefits
Paid VL/SL/EL
Free Pre-Employment Medical Exam
Free Uniform
Productivity Incentives
2 Days Intensive Product and Company Orientation
Birthday Incentive’
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Pasay, National Capital Region
Dynamic Talent Solutions
Posted 4 days ago
Job Viewed
Job Description
The Customer Resolutions agent will provide and maintain excellent customer relations by ensuring customer inquiries are handled in a prompt, efficient, courteous, effective, and professional manner. Assist customer queries, collect loan payments, and resolve delinquent customer loans by leveraging retention and liquidation strategies. Manage customer contact through inbound call queues and outbound dialer campaigns. Adhere to investor servicing guidelines and internal policies and procedures.
br>
Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.
Provide accurate and relevant information to the customer.
Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)
Effectively provide prompt, accurate and professional responses to customer inquiries
Successfully resolve routine inquiries regarding payments, escrow, loan terms etc.
Display active listening skills
Document loan activity on MSP
Actively collect on past due payments
Establish payment arrangements and determine strategies to resolve delinquency
Foreclosure questions and concerns
Determine the reason for default
Counsel customers about consequences of delinquency
Maintaining service levels and call center performance metrics - Schedule Adherence, Average Call Handle Time, Attendance / Availability
Payment Collection and Deal Production
Requirements
College degree preferred.
Open to College undergraduates with 12 months BPO experience preferable in collections department.
Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls.
Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things.
Ability to work independently.
B2 level English communication skill verbal or written
Stable Internet connection – Hybrid work from home model
br>
Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.
Provide accurate and relevant information to the customer.
Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)
Effectively provide prompt, accurate and professional responses to customer inquiries
Successfully resolve routine inquiries regarding payments, escrow, loan terms etc.
Display active listening skills
Document loan activity on MSP
Actively collect on past due payments
Establish payment arrangements and determine strategies to resolve delinquency
Foreclosure questions and concerns
Determine the reason for default
Counsel customers about consequences of delinquency
Maintaining service levels and call center performance metrics - Schedule Adherence, Average Call Handle Time, Attendance / Availability
Payment Collection and Deal Production
Requirements
College degree preferred.
Open to College undergraduates with 12 months BPO experience preferable in collections department.
Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls.
Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things.
Ability to work independently.
B2 level English communication skill verbal or written
Stable Internet connection – Hybrid work from home model
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Makati, National Capital Region
Miranda HR
Posted 9 days ago
Job Viewed
Job Description
We’re HIRING!
CUSTOMER SERVICE REPRESENTATIVE br>Looking for your first job or a fresh start? This might be perfect for you! We’re on the lookout for Customer Service Reps - NO BPO EXPERIENCE NEEDED < r> What you need:
- High School or Senior High grad
- Okay communication skills
- Willing to work onsite (Makati or Pasig)
What you’ll get: < r>- HMO + Life Insurance
- Performance incentives (yes, extra pay!)
- Free P2P shuttle service
- Free parking
- Night differential pay
If you're ready to start working and want a chill and supportive environment to learn and grow, this is it!
Message me if you’re interested or want more details. I can help you apply!
CUSTOMER SERVICE REPRESENTATIVE br>Looking for your first job or a fresh start? This might be perfect for you! We’re on the lookout for Customer Service Reps - NO BPO EXPERIENCE NEEDED < r> What you need:
- High School or Senior High grad
- Okay communication skills
- Willing to work onsite (Makati or Pasig)
What you’ll get: < r>- HMO + Life Insurance
- Performance incentives (yes, extra pay!)
- Free P2P shuttle service
- Free parking
- Night differential pay
If you're ready to start working and want a chill and supportive environment to learn and grow, this is it!
Message me if you’re interested or want more details. I can help you apply!
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Pasig, National Capital Region
ACCPRO International
Posted 9 days ago
Job Viewed
Job Description
Duties and Responsibilities
br>• Process payment activation (cash, credit card, check, Bank deposit) < r>• Providing a high standard of customer service < r>• Responding promptly to customer inquiries in person < r>• Resolve customer complaints via phone or email < r>• Responding to customer queries via Social Media Platforms < r>• Assist customers in terms of orders, account maintenance, and other services < r>• Inform, campaign, promote to customers of announcement and promotions through < r>text blast, call outs and social media as part of sales drive
• Handles customer complaints and inquiries < r>• Maintain and updates customer records and account information < r>• Coordinate with other departments for smooth flow of Member transactions < r>• Provide assistance during events such as Trainings, conventions, seminars, < r>recognitions
• Ensure smooth coordination of order ship out with Logistics department < r>• Work with Customer Service Team Leader to ensure proper customer service is being < r>delivered
• Other functions that may be assigned and willing to be assigned anywhere < r>
Qualifications:
• Must possess at least a bachelor’s degree/College Degree in any field
• With pleasing personality, energetic and with positive attitude < r>• 1 year of experience in customer service < r>
Knowledge, Skills, and Abilities
• PC knowledge required (Internet, MS Office Software) < r>• Willingness to learn, be trained and has strong initiative to take action < r>• Must have ability to communicate effectively, both verbally and in writing < r>• With good interpersonal communication skills, customer-oriented < r>
Work Arrangements
Location: Manila
Set-up: Onsite
Shift: 9 am - 6 pm
br>• Process payment activation (cash, credit card, check, Bank deposit) < r>• Providing a high standard of customer service < r>• Responding promptly to customer inquiries in person < r>• Resolve customer complaints via phone or email < r>• Responding to customer queries via Social Media Platforms < r>• Assist customers in terms of orders, account maintenance, and other services < r>• Inform, campaign, promote to customers of announcement and promotions through < r>text blast, call outs and social media as part of sales drive
• Handles customer complaints and inquiries < r>• Maintain and updates customer records and account information < r>• Coordinate with other departments for smooth flow of Member transactions < r>• Provide assistance during events such as Trainings, conventions, seminars, < r>recognitions
• Ensure smooth coordination of order ship out with Logistics department < r>• Work with Customer Service Team Leader to ensure proper customer service is being < r>delivered
• Other functions that may be assigned and willing to be assigned anywhere < r>
Qualifications:
• Must possess at least a bachelor’s degree/College Degree in any field
• With pleasing personality, energetic and with positive attitude < r>• 1 year of experience in customer service < r>
Knowledge, Skills, and Abilities
• PC knowledge required (Internet, MS Office Software) < r>• Willingness to learn, be trained and has strong initiative to take action < r>• Must have ability to communicate effectively, both verbally and in writing < r>• With good interpersonal communication skills, customer-oriented < r>
Work Arrangements
Location: Manila
Set-up: Onsite
Shift: 9 am - 6 pm
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Taguig, National Capital Region
Metacom
Posted 9 days ago
Job Viewed
Job Description
Description:
- Provide exceptional customer support via phone, email, and chat. br>- Assist customers with inquiries, resolve issues, and support sales processes.
- Resolve inquiries and complaints with empathy and efficiency.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Assist with product troubleshooting and account management.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field. < r>- Experience Level: Less than 1 year of experience in customer service or sales.
- Skills and Competencies: Strong customer service skills, ability to manage sales pipelines effectively.
- Working Conditions: Office environment with potential remote work options; must be adaptable.
- Qualities and Traits: Excellent communication skills, patience, problem-solving abilities, and a positive attitude.
- Provide exceptional customer support via phone, email, and chat. br>- Assist customers with inquiries, resolve issues, and support sales processes.
- Resolve inquiries and complaints with empathy and efficiency.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Assist with product troubleshooting and account management.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field. < r>- Experience Level: Less than 1 year of experience in customer service or sales.
- Skills and Competencies: Strong customer service skills, ability to manage sales pipelines effectively.
- Working Conditions: Office environment with potential remote work options; must be adaptable.
- Qualities and Traits: Excellent communication skills, patience, problem-solving abilities, and a positive attitude.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative.
Mandaluyong, National Capital Region
Sapient Global Services
Posted 9 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
9