163 Skilled Technicians jobs in the Philippines
Power Generation Field Service Technician - Level I

Posted 19 days ago
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Job Description
**In this role, you will make an impact in the following ways:**
+ Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
+ Engages with customer in a courteous and professional manner.
+ Ensures prompt and efficient attention to customer needs.
+ Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
+ Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
+ Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
+ Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
+ Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement.
+ Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
+ Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Ensures accountability - Holding self and others accountable to meet commitments.
+ Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
+ Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
+ Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
+ Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for
Maintenance Technician (Field) - Greenhills
Posted today
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Job Description
- Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.)
- Assist in the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
- Maintain heating and plumbing systems to ensure functionality
- Inspect alarm systems (fire, protection) and schedule repairs when needed
- Perform repairs when necessary (fix locks, replace windows etc.)
- Undertake activities of pest control such as spraying insecticide
- Assist in budget preparation and ensure it is followed
- Maintaining the inventory records for equipment and supplies.
- Conduct general upkeep procedure and other tasks as assigned
**Qualifications**
- Proven experience as maintenance technician
- Experience preferably 3 years.
- Basic understanding of electrical, air con and plumbing
- Knowledge of general maintenance processes and methods
- Working knowledge of tools, common appliances and devices
- Manual dexterity and problem-solving skills
- Good physical condition and strength with a willingness to work overtime
- High school diploma or equivalent; Certificate in HVAC, building maintenance technology or relevant field will be a plus
- Certified Maintenance and Reliability
**Salary**: From Php15,820.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Technician (Field Section)
Posted today
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Job Description
Responsible for the installation, repair, design, evaluation, maintenance and programming of Aiphone Intercom, Panasonic PABX System, CCTV S ystem, Anviz Biometrics, TOA Amplifier and other related electronic products.
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Yearly bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
Technical Support
Posted today
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Job Description
- we excel, we care, we share_
a non-stock, non-profit and non-government organization that offers saving mobilization, microfinance, and social services to the enterprising poor women and to the rest of the society in general. The main purpose of its existence is to help break the chains of poverty by means of its two (2) major programs; the Ikabuhi Microfinance Program (IMP) and the Social and Sustainable Development Program (SSDP).
We are looking for applicants for our hiring for our Zonal Office at Bucana, Talomo District, Davao City
**Job Title** : Technical Support Zone
**If you are interested in the said position your task is**:
- To provide intermediate and advance technical support and maintenance if all ICT equipment and computer networks and systems in the designated Zone office and in all field offices covered in the zone.
**Required Qualifications**:
- Minimum an undergrad in Computer Engineering, Computer Science, Information Technology and or other related field of study or equivalent combination of education.
- prefer minimum 1 year hands on experience providing support for local area network (LAN) including experience in different networking devices, maintenance and troubleshooting of computer systems.
- prefer minimum 1 year hands on experience providing technical support and workstation troubleshooting and maintenance.
- Willing to travel within the zone (Davao del Norte, and GenSan, )
- Located at Davao City.
**Requirements before deployment**:
- Medical with required laboratories
- Birth Certificate
- Legislated numbers
- Academic Records (diploma and TOR)
- Clearances
- COE
**BENEFITS**:
All Legislated Benefits
16 Company Benefits such as life insurances, 20 leave credits, board and lodging, travel and deployment allowance, meal allowance, health care (HMO), educational assistance program, clothing allowances, and many more.
Our office hours are from Mondays-Fridays 8 am-5 pm only.
**PRIVACY NOTICE**
- Personal information will be used for the following purposes only:
- Address your inquiries, concerns and complaints
- Process all LBF related transactions
**Salary**: Php8,000.00 - Php13,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you located at Legazpi City?
**Education**:
- Bachelor's (required)
**Experience**:
- Technical Support: 1 year (required)
Willingness to travel:
- 100% (preferred)
Technical Support
Posted today
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Job Description
Moreover, technical support officers need to communicate to Implementation Specialist directly, requiring basic written and verbal communication.
**Skills and Qualifications**:
- Time-management skills and the ability to establish attainable deadlines for resolution
- The ability to communicate technical information in an accessible manner to non-technical employees.
- Computer related course at least 2yrs and above
- Knowledgeable in Basic Computer Troubleshooting
- Good communication skills
- Knowledgeable in Web Applications
- Office at Pacita Complex 1 San Pedro, Laguna
**Job Types**: Full-time, Permanent
**Salary**: Php11,000.00 - Php12,000.00 per month
**Benefits**:
- Company Christmas gift
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Overtime pay
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
Technical Support
Posted today
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Job Description
- Excellent interpersonal and customer service skills.
- Professional and pleasant telephone manner.
- Ability to explain technical issues to technical and nontechnical employees and customers.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn an array of computer hardware and software.
**Job description**:
- Willing to work on cyclical schedules
- Gather customer information, analyze the concern and assist the customer
- Update internal CRM and documentation
- Resolve customer issues/complaints within the set SLA using the right processes and procedures
- Report problems related to customers, operations, tools and/or system hardware/software
- Evaluate and identify opportunities for process improvements
- Performs other duties and responsibilities as assigned
**Salary**: Php20,000.00 - Php35,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
**Experience**:
- Technical Support: 1 year (preferred)
Technical Support
Posted today
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Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Makati City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
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Technical Support Engineer
Posted 3 days ago
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Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
An Application Support Engineer in the L1.5 role requires a solid understanding of database management, various operating systems, and multiple programming languages. They are responsible for performing and managing basic to moderate production support tasks, including incident, change, and problem management, as well as monitoring production processing. The L1.5 role aligns with the ITIL framework and escalates to L2 or L3 based on the complexity of the incident or problem. In the L2 role, the Application Support Engineer takes on more complex production support tasks, requiring in-depth knowledge of the application, its functionality, and the underlying technology. They continue to manage incidents, changes, and problems, as well as monitor production processing. The L2 role also adheres to the ITIL framework and escalates to L3 when necessary.
**Required technical and professional expertise**
* Cisco certification or at least 2 years of hands-on experience with Layer 3 (Routing, VLAN, Trunk).
* Azure Cloud certification or a minimum of 2 years' experience as an Azure Cloud Administrator.
* Windows Server Administration certification or at least 3 years of experience managing Windows Server environments.
* With at least 2 years of Virtual Desktop Interface (VDI) experience
**Preferred technical and professional experience**
Healthcare Background
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Engineer
Posted 6 days ago
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Job Description
**Position Title:** Technical Support Engineer
**About Advanced Energy**
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
**Responsibilities:**
+ Serve Americas and Europe customers at Call Center via phone, email or online chat for all Advanced Energy products, including technical or selling related query
+ Identify & record all inquiries clearly, and response on time accordingly
+ Provide technical documents and related information to customers
+ Recognize customer real needs and promote product & peripheral solution to most fit for customers requirement
+ Recommend our products cross to competitors, collect application/commercial information, track & follow up on selling potential
+ Support online remote/field trouble shooting for end customer
**Qualifications** :
+ BS Electrical or Electronics and Communications Engineering graduate
+ 3 years or above electronic product design or related tech-support/customer service experience
+ AC/DC or DC/DC power supply, photonics, PCM, ESD, ESVM or other related experience preferred
+ Overcome difficulty to accomplish work independently
+ Good interpersonal communication capability
+ Power design & application ability
+ Good customer service consciousness
+ Good written & oral expression skill
+ Good elaborative faculty, especially for trouble shooting & critical issue
+ Proficient computer skill, like MS Word, Excel, PPT etc;
+ Good sense on teamwork, positive working attitude & sense of responsibility
+ Good English communication skills
+ Able to work for afternoon and night shift
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
**Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.**
**We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.**
Manager, Technical Support
Posted 11 days ago
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Job Description
Job Summary:
The Service Operations Manager is responsible for overseeing the entire service management system within the organization. This role involves developing and implementing service policies and procedures, managing a team of service professionals, and ensuring that service activities meet or exceed company objectives. The Service Operations Manager conducts regular audits, reviews service performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing service documentation, ensuring compliance with industry standards and regulations, and reporting on service performance to senior leadership.
Responsibilities:
Managing Service Operations
- Overseeing daily operations of service department
- Developing and implementing strategies to improve efficiency and customer satisfaction
- Ensuring compliance with company policies and procedures
- Maintaining and analyzing service metrics to identify areas for improvement
Budget and Resource Management
- Creating and managing service department budget
- Identifying cost saving opportunities and implementing strategies to reduce expenses
- Negotiating contracts with vendors and suppliers
- Managing inventory and ordering necessary supplies and equipment
Customer Relationship Management
- Building and maintaining positive relationships with customers
- Addressing and resolving customer complaints and escalations
- Collaborating with sales and marketing teams to identify and pursue new business opportunities
Quality Assurance
- Ensuring service standards and procedures are followed by all staff
- Conducting regular quality control checks to ensure customer satisfaction and identify areas for improvement
- Implementing corrective actions and process improvements to maintain high quality service delivery
Continuous Improvement
- Staying updated on industry trends and best practices
- Conducting research and implementing new technologies and processes to improve service operations
- Facilitating training and development opportunities for service staff to enhance their skills and knowledge.
Team Management:
- Lead and manage a team, providing guidance, feedback, and support.
- Set goals and KPIs for team members and monitor performance.
- Foster a positive and collaborative work environment.
- Develop and implement training programs to keep team members updated on trends and strategies.
High Impact Behaviors:
- Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization's vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders' interests.
- Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
- Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.
Qualifications:
- Bachelor's in Engineering, Business Administration, Supply Chain Management, or related field, with at least 5 years experience., with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
- Proven experience in import/export operations with significant supervisory experience.
- Expert level understanding of advanced failure analysis techniques.
- Strong problem-solving and analytical skills to identify issues and develop effective solutions.
- Excellent verbal and written communication skills to report findings and make recommendations.
- Strong analytical skills to interpret complex data and translate it into actionable insights.
- Proficiency in data analysis tools and software, such as Excel, Google Analytics, and various CRM platforms.
- Experience with digital marketing strategies, including SEO, PPC, and SEM campaigns.
- Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively.
- A strategic thinker with a test and learn approach to marketing efforts and process improvements.
- Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
- End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.