43 Business Process jobs in the Philippines

Business Process Management Architect

ncr Career Connect

Posted 407 days ago

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Permanent

This is a remote position.

Define the principles, methods, tools, and best practices for BPM. Ensure the consistency and quality of BPM solutions.  Develop the enterprise's business architecture blueprint along with the corresponding value stream process matrix. Ensure the alignment between business needs, business architecture, and information technology architecture. Engage in the business process analysis and transformation initiative. Evaluate the feasibility, risks, and impacts of BPM projects, and provide guidance and support to the BPM teams Requirements At least 5 years in more than one business process automation tool Appian / Pipefy / Bizagi / BluePrism / Oracle BPM etc.  Certified solution architect in the relevant tools  Good knowledge of the product including BPM Fundamentals, Architecture Components, and Technical Features such as Designer Features, Configurations, etc.  Should have hands-on experience in design and development Should have good knowledge of Java, J2EE, Ajax, JavaScript, JS, XML, XSLT, etc.  Can multi-hat as a BPM analyst in the early days of conversation - Good communicator and collaborator Passion for DevOps culture and solving real customer needs  Amenable to EMEA shift (3:00 PM to 12:00 AM) Benefits Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites. Office as an option” model. You can choose to work remotely or in the office.  Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a “Buddy” from day 1.    Cooperation with top-tier engineers and experts.  Unlimited access to the Udemy learning platform from day 1. Certificate training programs. Opportunity to earn 500+ technology certificates yearly.  Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community.    Autonomy to choose the way you work. We trust your ideas.  Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment.
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Business Process Analyst

National Capital Region, National Capital Region Maximum Solutions Corporation

Posted today

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Combines a strategy of promoting business innovation with major business process improvements.
Analyzes work samples and methods; measures work performance, workflow, and work methods; develops new procedures. br>Assists user community in analyzing and defining needs; creates detailed specifications from which programs will be written.
Reviews and edits requirements, specifications, business processes and recommendations related to the proposed solution.
Responsible for analyzing the impact of issues/solutions on other areas of the company.
Develops functional specifications and system design specifications.
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Senior Business Process Officer

Cagayan, Cagayan DEMPSEY RESOURCE MANAGEMENT INC

Posted 1 day ago

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● Fluent in English with excellent verbal and written communication skills
● Bachelor’s degree in Business Administration, Operations Management, or a related br>field (preferred).
● Minimum of 5+ years of experience in business process management or a related role. < r>● Strong analytical and problem-solving skills to assess and improve business processes. < r>● Experience in process mapping, workflow optimisation, and operational efficiency < r>improvements.
● Proficiency in business process management (BPM) tools and software. < r>● Ability to identify inefficiencies and recommend cost-effective solutions. < r>● Strong communication skills to collaborate with various departments and stakeholders. < r>● Knowledge of industry best practices, compliance requirements, and quality standards. < r>● Experience in data analysis and reporting to support process improvement initiatives. < r>● Ability to work independently and manage multiple projects simultaneously. < r>● Detail-oriented mindset with a focus on continuous process improvement.
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Business Process Excellence Analyst

Mandaluyong, National Capital Region Emerson

Posted 1 day ago

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Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Business Process Excellence Analyst** , you will be a key member of the Continuous Improvement team, supporting global operations across Global Financial Services functional pillars. You will be responsible for driving continuous improvement initiatives, optimizing end-to-end financial processes, and fostering a culture of operational excellence. You will collaborate closely with finance operations, global process owners, and cross-functional partners to standardize processes, enhance efficiency, and ensure the sustainability of improvements.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Develop and manage a global portfolio of improvement initiatives, collaborating with finance operations teams across one of the functional pillars (I2P, C2C, R2R) to identify and implement impactful solutions.
+ Find opportunities for process optimization using benchmarks, global projects, metric trends, operational feedback, and other data-driven sources.
+ Work closely with operational leaders to analyze global and operational critical metrics, pinpoint inefficiencies, and drive process standardization.
+ Collaborate with finance operations in the design, execution, and governance of continuous improvement initiatives, ensuring alignment with business objectives.
+ Apply continuous improvement methodologies (Lean, Six Sigma, Agile, etc.) to enhance efficiency, reduce waste, and optimize workflows.
+ Act as a liaison between GPOs and GFS, facilitating the standardization of processes and demonstrating global capabilities for efficiency gains.
+ Lead and support training programs to ensure the correct application of continuous improvement tools and methodologies across the organization.
**Who You Are:**
You are highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence various collaborators. You have a strong drive for results and exhibit passion and enthusiasm to get things done. You relate comfortably with people across levels, functions, cultures, and geography. You plan and align strategies, persuade key decision-makers, and get results through effective collaboration with various groups.
**For This Role, You Will Need:**
+ Bachelor's degree in Industrial Engineering, Business Administration, or related courses.
+ 2-7 years of experience in Continuous Improvement.
+ Proven experience leading Lean Six Sigma projects.
+ Lean Six Sigma Green Belt Certified.
+ Agile/Scrum, PMP, or similar certification.
**Preferred Qualifications that Set You Apart:**
+ MBA or similar degree is a plus.
+ Lean Six Sigma Black Belt is a plus.
+ Data Science or AI certification is a plus.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
#LI-Hybrid
**Requisition ID** : 25018646
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Sourcing Business Process Analyst

Advanced Energy

Posted 28 days ago

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Sourcing Business Process Analyst
**Sourcing Business Process Analyst**
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
**Position Summary:**
The Sourcing Business Process Analyst serves as the primary liason between Global Commodity Management, other Supply Chain functions, and IT in the design of business information systems, incorporating new updates to ERP systems (SAP S4/HANA) to improve company work-flow, production, efficiency and effectiveness. In addition to developing and implementing price, Lead Time, processes, procedures, and other supporting business infrastructure, the analyst provides day-to-day support, ongoing process improvement and implementation of new functionality.
**Responsibilities:**
+ Analysis and Solution Definition:
+ Update and maintain SAP S4/HANA: Vender Master, PIR, Source List, and Qouta Arrangement data as directed from the GCM.
+ Identifies system strengths and weaknesses and suggests areas of improvement with automation and mass update methods.
+ Combines a strategy of promoting business innovation with major business process improvements.
+ Analyzes work samples and methods; measuring work performance; workflow, and work methods; developing new procedures.
+ Understand the various dataset tables in SAP and how they interact with each other for speed and problem solving.
+ Assists user community in analyzing and defining needs; creates detailed specifications from which programs will be written.
+ Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
+ Develops functional specifications and system design specifications.
+ Technical Recommendation and Testing:
+ Oversees testing and implementation of new functionality that affects business software applications including the ERP and PLM master data.
+ Ensures issues are identified, tracked, reported and resolved in a timely manner.
+ Works with affected personnel to identify required changes and communicates necessary changes to development.
+ Communicates needed changes to development team.
+ Project Execution:
+ Assists in enforcement of project deadlines and schedules.
+ Takes input from supervisor and appropriately and accurately applies comments/feedback.
+ Communicates and applies project standards, manages resources in accordance with project schedule.
+ Consistently delivers high-quality services to internal customers.
+ Understands the components of running a fiscally successful project.
Other responsibilities:
+ Architects and designs change management business processes and workflows, and integrates and aligns these with the capabilities of PLM and ERP Business System modules.
+ Responsible for analyzing impact of issues/solutions on other areas of the company.Creates, documents, updates, and trains on any process changes.
+ Works with IT to provide input and technical expertise for development and support of PLM and ERP systems.
+ Performs work as assigned by supervisor.
+ Performs work in accordance with defined business processes and with the strategic direction of the business.
**Qualifications**
+ Bachelor's degree in business or computer information systems, or equivalent education and/or experience.
+ Minimum of three to five years of production planning, material management or configuration management experience in a dynamic manufacturing environment.
+ Minimum of two years experience working with ERP systems, preferably SAP.
+ Proven Project management (independent management of projects from beginning to completion).
**Project & Process Management:**
+ Ability to independently manage projects from planning through completion.
+ Ability to build relationships with and influence a diverse range of coworkers.
+ Ability to provide leadership among key contributors without benefit of direct line authority.
+ Demonstrated experience performing business process mapping and coordination of activities necessary to implement cross functional solutions of the different teams.
+ Ability to manage multiple priorities and tasks.
+ Ability to solve problems efficiently and effectively
+ Excellent organizational skills.
+ Ability to work in a team environment.
**Technical:**
+ Understanding of relational databases.
+ Experience of ERP systems, mainly SAP S4/HANA.
+ Knowledge of software programs (e.g., MS Office, SAP, Adobe Acrobat).
+ Knowledge of industry standards relevant to ECO's, product assembly guidelines, product testing procedures, and electrical circuits.
+ Ability to envision appropriate information architecture and document organization for a variety of projects .
+ Ability to gather and organize information from various sources and individuals.
+ Ability to quickly grasp advanced technological concepts and translate them for appropriateaudiences, including a highly technical audience.
+ Proven ability to use professional and technical concepts appropriate to business engineering to design field support solutions.
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
**Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.**
**We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.**
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Lead Specialist Business Process Automation

Mandaluyong, National Capital Region Emerson

Posted 1 day ago

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Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Lead Specialist, Business Process Automation** , you will drive data-driven insights and process efficiencies within Product Environmental Compliance operations. This role combines strong analytical capabilities with automation expertise to optimize PEC processes, improve compliance processes, and streamline reporting by using data analytics, automation tools, and new technologies.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Use advanced analytics tools to interpret, analyze, and visualize complex data sets such as materials, chemical data, supplier and parts, BOMs, and other product-related data.
+ Develop and maintain comprehensive dashboards (e.g., Power BI) and reports that track compliance metrics and performance data.
+ Extract, consolidate, manipulate, and cleanse large and complex data sets using standard queries and tools to ensure the accuracy of data stored in the compliance system or databases.
+ Design, develop, and implement automated solutions for manual and repetitive PEC tasks using scripting languages (e.g., Python, VBA) or automation platforms (e.g., Power Automate).
+ Conduct training for users and internal collaborators on newly implemented tools, systems, and workflows.
**Who You Are:**
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate, high-quality reports. You are a proactive self-starter and highly innovative in approaching problem-solving. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.
**For This Role, You Will Need:**
+ Bachelor's degree in IT, Engineering, Statistics, Mathematics, or related fields.
+ At least 2 years of relevant experience in data analytics, automation, or process improvement roles.
+ Strong proficiency in data tools (e.g., Advanced Excel, Power BI).
+ Experience with automation tools (e.g., Power Automate, Power Apps, and macros/scripts).
+ Excellent analytical and problem-solving skills (e.g., PDCA, DMAIC, VSM).
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
#LI-Hybrid
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25023298
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Lead Web Developer Business Process Automation

Mandaluyong, National Capital Region Emerson

Posted 1 day ago

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Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Web Developer, Business Process Automation** , you will design, build, and maintain .Net and Power Platform apps to create automation solutions that streamline processes and improve efficiency. You will coordinate with different departments like marketing, engineering, and technical support to ensure the validity of the information.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Collaborate with multi-functional teams to understand business requirements and develop technical solutions to meet business needs.
+ Ensure quality solutions by implementing processes and standards that the team will follow.
+ Manage the software delivery cycle of web and automation development projects for PMO, conduct project planning, design, execution, testing, and deployment activities.
+ Provide day-to-day system and maintenance support to PMO SharePoint and Power Platform applications.
+ Manage SharePoint administration by creating new site collections, subsites, lists, etc., and developing custom applications, forms, reports, dashboards, and integration solutions with other Microsoft 365 applications.
+ Deliver data analytics functions that include data gathering and processing, report and dashboard building, and data analysis.
+ Enable proper data management and maintenance in a Power BI environment and administer efficient ETL (extract, transform, load) processes in the data architecture.
**Who You Are:**
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently process data, generate accurate, high-quality reports, and present results and findings. You develop and communicate ideas that generate solutions for business stakeholders. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.
**For This Role, You Will Need:**
+ Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Systems, Mathematics, Statistics, or related courses.
+ 5 years of relevant work experience in oversight of projects and client management.
+ Proficiency in Microsoft Office applications, including SharePoint Online (Modern Experience), Power Apps, Power Automate, Power BI, Teams, and Visio.
+ Proficiency in HTML, CSS, JavaScript, jQuery, and Rest API.
+ Expertise in Excel Macro/VBA, Power Query, DAX.
+ Working knowledge of Visual Studio Code and Azure DevOps.
**Preferred Qualifications that Set You Apart**
+ Knowledgeable in Angular 2+, TypeScript, and Node.js is preferred.
+ Proficiency in Python, SQL, and Oracle is a plus.
+ Experience in Artificial Intelligence and Machine Learning tools such as Copilot is an advantage.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
#LI-Hybrid
**Requisition ID** : 25018705
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Supply Chain Planning Business Process Expert

Muntinlupa, National Capital Region TE Connectivity

Posted 5 days ago

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Supply Chain Planning Business Process Expert
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Global Supply Chain Planning seeks an enthusiastic, purposeful Supply Chain Global Process Expert for the Planning process and to implement best practices for planning across multiple business units and plants.
+ Focus on Supply Chain Planning, both S&OE and SIOP processes
+ Identify and implement best practices for planning across multiple business units and plants.
+ Lead complex projects
+ Collaborate with cross-functional teams to drive improvements.
+ Collaborate with business unit representatives to align possibilities for implementing planning processes and tools.
+ Cooperate with IT (TEIS) to create new planning tools or improve existing solutions
+ Create standards and process documentation for the processes and tools.
+ Support the right training and knowledge management related to planning processes.
+ Benchmark TE processes vs other companies and adapt best practices.
**What your background should look like:**
+ Working knowledge of Supply Chain processes, Materials Resource Planning Systems, with added focus on manufacturing planning processes.
+ At least 5 years' experience in supply chain with strong SAP process knowledge.
+ Extensive experience with SAP solutions
+ Comprehensive understanding of Supply Chain Management, Production Planning, and Forecasting processes.
+ Strong leadership and project management skills with the ability to manage cross-functional teams and stakeholders.
+ Excellent communication and collaboration skills.
+ Demonstrated strategic thinking and problem-solving capabilities.
+ Proficient in change management principles and methodologies
**Competencies**
Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: 25% to 50%
Requisition ID: 137872
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Remote Senior Internal Auditor - SOX Compliance (Business Process) - PH-based

Cebu, Cebu Evolve Global Services

Posted today

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We are looking for a strong and passionate Senior Internal Auditor to join our global team in a permanently remote work set-up as an independent contractor. For this role, we only process candidates that are based in the Philippines.

Job Summary:

The Senior Internal Auditor SOX Compliance (Business Process) is responsible for planning, executing, and reporting on internal control audits and SOX 404 compliance testing. The role ensures the organization complies with the Sarbanes-Oxley Act, evaluates the design and operational effectiveness of internal controls, and collaborates with business process owners, external auditors, and other stakeholders to strengthen the control environment and support the companys risk management strategy.

Key Responsibilities:

  • Lead and perform walkthroughs and detailed testing of internal controls over financial reporting (ICFR) under the Sarbanes-Oxley Act (SOX 404).
  • Evaluate the design and effectiveness of key controls, including business process controls and entity-level controls.
  • Identify control deficiencies, develop practical remediation plans with process owners, and track resolution.
  • Coordinate and maintain strong relationships with external auditors to align SOX testing plans and share testing results.
  • Prepare and review workpapers and testing documentation in accordance with PCAOB and IIA standards.
  • Assist in the annual risk assessment and scoping process for SOX compliance.
  • Provide guidance to business units on internal control best practices and control enhancements.
  • Support or lead other internal audit projects or special reviews, including operational, compliance, and investigative audits, as assigned.
  • Assist in the implementation and continuous improvement of governance, risk, and compliance (GRC) tools.
  • Participate in process improvement and automation initiatives related to SOX compliance.

Qualifications:

Education and Certifications:

  • Bachelors degree in Accounting, Finance, Business Administration, or related field.
  • CPA, CIA, or CISA certification preferred or actively pursuing.

Experience:

  • At least five (5) years of experience in internal audit, public accounting (Big 4 preferred), or a combination, with a strong focus on SOX 404 compliance.
  • Experience working in a publicly traded company environment is highly desirable.

Technical Skills:

  • Strong understanding of COSO Internal Control Integrated Framework (2013).
  • Knowledge of PCAOB standards, SEC requirements, and SOX 404 compliance.
  • Proficient in Microsoft Excel, PowerPoint, and audit management tools.
  • Proficient with business process and internal controls over financial reporting.

Soft Skills:

  • Strong analytical, critical thinking, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • High level of integrity and professional skepticism.
  • Experience supporting audit teams based in the U.S.

Working Conditions:

  • Remote work flexibility.
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Business Operations Analyst

NCR Atleos

Posted 20 days ago

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Job Description

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / EUROPE T&M Team**
Grade 8, internal or external candidate.
**_EUROPE T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers in order to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Power Query, Power BI, Microsoft Office etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language, while knowledge of Germanwould be considered a plus
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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