26 Business Process jobs in the Philippines
Business Process Management Architect
Posted 463 days ago
Job Viewed
Job Description
This is a remote position.
Define the principles, methods, tools, and best practices for BPM. Ensure the consistency and quality of BPM solutions. Develop the enterprise's business architecture blueprint along with the corresponding value stream process matrix. Ensure the alignment between business needs, business architecture, and information technology architecture. Engage in the business process analysis and transformation initiative. Evaluate the feasibility, risks, and impacts of BPM projects, and provide guidance and support to the BPM teams Requirements At least 5 years in more than one business process automation tool Appian / Pipefy / Bizagi / BluePrism / Oracle BPM etc. Certified solution architect in the relevant tools Good knowledge of the product including BPM Fundamentals, Architecture Components, and Technical Features such as Designer Features, Configurations, etc. Should have hands-on experience in design and development Should have good knowledge of Java, J2EE, Ajax, JavaScript, JS, XML, XSLT, etc. Can multi-hat as a BPM analyst in the early days of conversation - Good communicator and collaborator Passion for DevOps culture and solving real customer needs Amenable to EMEA shift (3:00 PM to 12:00 AM) Benefits Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites. Office as an option” model. You can choose to work remotely or in the office. Flexibility regarding working hours and your preferred form of contract. Comprehensive online onboarding program with a “Buddy” from day 1. Cooperation with top-tier engineers and experts. Unlimited access to the Udemy learning platform from day 1. Certificate training programs. Opportunity to earn 500+ technology certificates yearly. Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community. Autonomy to choose the way you work. We trust your ideas. Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment.Business Process Senior Associate
Posted today
Job Viewed
Job Description
**Position Responsibilities:**
+ Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
+ Attain Mastery of Business Unit Policies governing the transactions being processed
+ Report all system issues that may affect the operations
+ Such other duties and functions as assigned by Operations Management
**Required Qualifications:**
+ With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience
+ Basic knowledge with MS office applications (Word, Excel, Powerpoint)
+ Ability to compose grammatically correct, clear and concise communication
+ Minimum keyboarding skills of at least 45 words per minute
+ Knowledge of browsers and relevant computer applications. Exhibits good navigation skills
**Preferred Qualifications:**
+ Above average problem-solving skills
+ Above average written and verbal communication skills
+ Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)
+ Fast and accurate data-entry skills with the ability to process high volumes of work accurately
+ Adaptable to change
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Business Process Senior Associate
Posted today
Job Viewed
Job Description
**Position Responsibilities:**
+ Review and validate New issue requests, communicate inquiries and additional information to CSS.
+ Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts, and underwriters
+ Collaborate with other Manulife teams to complete set-up request
+ Initiate billing, publications and ID printing and coordinates mailing instructions to courier
+ Perform quality assurance to ensure set-up accuracy
+ Activates policy profile for the use in claims, underwriting, sales and billing
**Required Qualifications:**
+ Open for fresh graduates, though preference will be given to candidates with at least one year of relevant work experience in a professional setting.
+ Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
+ A bachelor's degree in any field is required.
+ Amenable for fixed night shift.
**Preferred Qualifications:**
+ Proficiency in Microsoft tools
+ Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.
+ Ability to apply critical thinking and problem-solving skills in a work environment.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Sourcing Business Process Analyst

Posted today
Job Viewed
Job Description
**Sourcing Business Process Analyst**
About Advanced Energy
Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide.
**Position Summary:**
The Sourcing Business Process Analyst serves as the primary liason between Global Commodity Management, other Supply Chain functions, and IT in the design of business information systems, incorporating new updates to ERP systems (SAP S4/HANA) to improve company work-flow, production, efficiency and effectiveness. In addition to developing and implementing price, Lead Time, processes, procedures, and other supporting business infrastructure, the analyst provides day-to-day support, ongoing process improvement and implementation of new functionality.
**Responsibilities:**
+ Analysis and Solution Definition:
+ Update and maintain SAP S4/HANA: Vender Master, PIR, Source List, and Qouta Arrangement data as directed from the GCM.
+ Identifies system strengths and weaknesses and suggests areas of improvement with automation and mass update methods.
+ Combines a strategy of promoting business innovation with major business process improvements.
+ Analyzes work samples and methods; measuring work performance; workflow, and work methods; developing new procedures.
+ Understand the various dataset tables in SAP and how they interact with each other for speed and problem solving.
+ Assists user community in analyzing and defining needs; creates detailed specifications from which programs will be written.
+ Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
+ Develops functional specifications and system design specifications.
+ Technical Recommendation and Testing:
+ Oversees testing and implementation of new functionality that affects business software applications including the ERP and PLM master data.
+ Ensures issues are identified, tracked, reported and resolved in a timely manner.
+ Works with affected personnel to identify required changes and communicates necessary changes to development.
+ Communicates needed changes to development team.
+ Project Execution:
+ Assists in enforcement of project deadlines and schedules.
+ Takes input from supervisor and appropriately and accurately applies comments/feedback.
+ Communicates and applies project standards, manages resources in accordance with project schedule.
+ Consistently delivers high-quality services to internal customers.
+ Understands the components of running a fiscally successful project.
Other responsibilities:
+ Architects and designs change management business processes and workflows, and integrates and aligns these with the capabilities of PLM and ERP Business System modules.
+ Responsible for analyzing impact of issues/solutions on other areas of the company.Creates, documents, updates, and trains on any process changes.
+ Works with IT to provide input and technical expertise for development and support of PLM and ERP systems.
+ Performs work as assigned by supervisor.
+ Performs work in accordance with defined business processes and with the strategic direction of the business.
**Qualifications**
+ Bachelor's degree in business or computer information systems, or equivalent education and/or experience.
+ Minimum of three to five years of production planning, material management or configuration management experience in a dynamic manufacturing environment.
+ Minimum of two years experience working with ERP systems, preferably SAP.
+ Proven Project management (independent management of projects from beginning to completion).
**Project & Process Management:**
+ Ability to independently manage projects from planning through completion.
+ Ability to build relationships with and influence a diverse range of coworkers.
+ Ability to provide leadership among key contributors without benefit of direct line authority.
+ Demonstrated experience performing business process mapping and coordination of activities necessary to implement cross functional solutions of the different teams.
+ Ability to manage multiple priorities and tasks.
+ Ability to solve problems efficiently and effectively
+ Excellent organizational skills.
+ Ability to work in a team environment.
**Technical:**
+ Understanding of relational databases.
+ Experience of ERP systems, mainly SAP S4/HANA.
+ Knowledge of software programs (e.g., MS Office, SAP, Adobe Acrobat).
+ Knowledge of industry standards relevant to ECO's, product assembly guidelines, product testing procedures, and electrical circuits.
+ Ability to envision appropriate information architecture and document organization for a variety of projects .
+ Ability to gather and organize information from various sources and individuals.
+ Ability to quickly grasp advanced technological concepts and translate them for appropriateaudiences, including a highly technical audience.
+ Proven ability to use professional and technical concepts appropriate to business engineering to design field support solutions.
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.
**Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.**
**We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012.**
Business Process Senior Associate
Posted 4 days ago
Job Viewed
Job Description
**Position Responsibilities:**
+ Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
+ Attain Mastery of Business Unit Policies governing the transactions being processed
+ Report all system issues that may affect the operations
+ Such other duties and functions as assigned by Operations Management
**Required Qualifications:**
+ With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience
+ Basic knowledge with MS office applications (Word, Excel, Powerpoint)
+ Ability to compose grammatically correct, clear and concise communication
+ Minimum keyboarding skills of at least 45 words per minute
+ Knowledge of browsers and relevant computer applications. Exhibits good navigation skills
**Preferred Qualifications:**
+ Above average problem-solving skills
+ Above average written and verbal communication skills
+ Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)
+ Fast and accurate data-entry skills with the ability to process high volumes of work accurately
+ Adaptable to change
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Business Process Analyst (Mandarin Speaking)

Posted 1 day ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
+ Complete the technical development of BU initiatives, ensuring constant communication and partnership Initiative Owner
+ Work with suppliers and supply chain process partners, providing training and onboarding services on procurement systems and platforms
+ Develop training material for self-service support
+ Utilized a ticketing system to capture user feedback and concerns
+ Be able to quickly shape data into reporting and analytics solutions
+ Collect Vendor Master information and upload it to the Master Data Platform
+ Support Suppliers and Business units with technical systems resolution
+ Translate complex requirements into effective business solutions.
+ Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.
+ Actively participating in feedback to other analysts with respect to the development of new initiatives.
**What your background should look like:**
**REQUIRED SKILLS:**
+ Good communication skills & fluency in both Mandarin and English language
**EDUCATIONAL BACKGROUND**
+ Bachelor's degree in any program
**COMPETENCIES AND EXPERIENCE REQUIRED**
+ Understanding supply chain operations, systems, and processes.
+ Experience working with B2B and external suppliers
+ Knowledge of vendor Master data and Master data governance principles
+ Analytical mindset with a problem-solving aptitude
+ Innovation - Proven abilities to take initiative and be innovative
+ Good functional business-oriented mindset, as for this role, the level of interactions with business users and key users.
+ Excellent management and coaching skills
**WORKING SCHEDULE:**
+ Monday to Friday, 8:30 AM - 5:30 PM
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
MAKATI CITY, 00, PH, 1226
City: MAKATI CITY
State: 00
Country/Region: PH
Travel: 10% to 25%
Requisition ID:
Alternative Locations:
Function: Procurement
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Supply Chain Planning Business Process Expert

Posted 5 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Global Supply Chain Planning seeks an enthusiastic, purposeful Supply Chain Global Process Expert for the Planning process and to implement best practices for planning across multiple business units and plants.
+ Focus on Supply Chain Planning, both S&OE and SIOP processes
+ Identify and implement best practices for planning across multiple business units and plants.
+ Lead complex projects
+ Collaborate with cross-functional teams to drive improvements.
+ Collaborate with business unit representatives to align possibilities for implementing planning processes and tools.
+ Cooperate with IT (TEIS) to create new planning tools or improve existing solutions
+ Create standards and process documentation for the processes and tools.
+ Support the right training and knowledge management related to planning processes.
+ Benchmark TE processes vs other companies and adapt best practices.
**What your background should look like:**
+ Working knowledge of Supply Chain processes, Materials Resource Planning Systems, with added focus on manufacturing planning processes.
+ At least 5 years' experience in supply chain with strong SAP process knowledge.
+ Extensive experience with SAP solutions
+ Comprehensive understanding of Supply Chain Management, Production Planning, and Forecasting processes.
+ Strong leadership and project management skills with the ability to manage cross-functional teams and stakeholders.
+ Excellent communication and collaboration skills.
+ Demonstrated strategic thinking and problem-solving capabilities.
+ Proficient in change management principles and methodologies
**Competencies**
Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)
Location:
Muntinlupa, 00, PH, 1780
City: Muntinlupa
State: 00
Country/Region: PH
Travel: 25% to 50%
Requisition ID:
Alternative Locations:
Function: Logistics
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Partner Solution Architect - AI Business Process

Posted 21 days ago
Job Viewed
Job Description
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organisations to achieve more," **Global Channel Partner Sales** (GCPS) within SME&C is responsible for driving revenue outcomes with partners through innovative solutions-at scale, and this is where you come in.
We are looking for a **Partner Solution Architect (PSA), specialising in AI Business Process (Dynamics 365 and Power Platform)** , who is passionate about enabling partner transformation. This is a partner-facing role, owning the technical relationship between the partner and Microsoft.
You will be responsible for guiding our partners' transformation in AI Business Process, helping them identify and achieve their business objectives through best-in-class engagement and partner co-selling, while also working cross-collaboratively and embracing our SME&C Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
**Responsibilities**
+ **Partner Transformation, Strategic Programs and Solution Development:** Accelerate partner transformation and growth by leveraging the Microsoft value proposition and increase partner portfolio capabilities with key Microsoft innovations. Aid partners to develop and implement high quality solutions and/or services leveraging Microsoft's latest technologies
+ **Technical Leadership:** Develop and maintain depth and breadth of technical and professional skills, along with business acumen and industry knowledge. Exhibit a deep level of knowledge in the AI Business Process Solution area.
+ **Enablement Execution:** Lead and/or contribute to the delivery of workshops, bootcamps, and trainings necessary to build partners' technical skills.
+ **Technical Engagement:** Lead technical engagements, including Briefings, Proof of Concepts, Architectural Design Sessions, and Hackathons.
+ **Best Practice Sharing:** Collaborate with Microsoft's Engineering teams to generate technical insight and enable best practices sharing.
+ **Other** : Embody our culture and values
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
+ OR equivalent experience
+ Experience working in a partner-facing role
+ Experience working on technical projects
+ Proven ability in designing and deploying solutions in the AI Business Process solution area, specifically Dynamics 365 and Power Platform, with experience in ERP.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Remote Senior Internal Auditor - SOX Compliance (Business Process) - PH-based
Posted 27 days ago
Job Viewed
Job Description
We are looking for a strong and passionate Senior Internal Auditor to join our global team in a permanently remote work set-up as an independent contractor. For this role, we only process candidates that are based in the Philippines.
Job Summary:
The Senior Internal Auditor SOX Compliance (Business Process) is responsible for planning, executing, and reporting on internal control audits and SOX 404 compliance testing. The role ensures the organization complies with the Sarbanes-Oxley Act, evaluates the design and operational effectiveness of internal controls, and collaborates with business process owners, external auditors, and other stakeholders to strengthen the control environment and support the companys risk management strategy.
Key Responsibilities:
- Lead and perform walkthroughs and detailed testing of internal controls over financial reporting (ICFR) under the Sarbanes-Oxley Act (SOX 404).
- Evaluate the design and effectiveness of key controls, including business process controls and entity-level controls.
- Identify control deficiencies, develop practical remediation plans with process owners, and track resolution.
- Coordinate and maintain strong relationships with external auditors to align SOX testing plans and share testing results.
- Prepare and review workpapers and testing documentation in accordance with PCAOB and IIA standards.
- Assist in the annual risk assessment and scoping process for SOX compliance.
- Provide guidance to business units on internal control best practices and control enhancements.
- Support or lead other internal audit projects or special reviews, including operational, compliance, and investigative audits, as assigned.
- Assist in the implementation and continuous improvement of governance, risk, and compliance (GRC) tools.
- Participate in process improvement and automation initiatives related to SOX compliance.
Qualifications:
Education and Certifications:
- Bachelors degree in Accounting, Finance, Business Administration, or related field.
- CPA, CIA, or CISA certification preferred or actively pursuing.
Experience:
- At least five (5) years of experience in internal audit, public accounting (Big 4 preferred), or a combination, with a strong focus on SOX 404 compliance.
- Experience working in a publicly traded company environment is highly desirable.
Technical Skills:
- Strong understanding of COSO Internal Control Integrated Framework (2013).
- Knowledge of PCAOB standards, SEC requirements, and SOX 404 compliance.
- Proficient in Microsoft Excel, PowerPoint, and audit management tools.
- Proficient with business process and internal controls over financial reporting.
Soft Skills:
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and professional skepticism.
- Experience supporting audit teams based in the U.S.
Working Conditions:
- Remote work flexibility.
Business Operations Analyst

Posted 20 days ago
Job Viewed
Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / EUROPE T&M Team**
Grade 8, internal or external candidate.
**_EUROPE T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers in order to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Power Query, Power BI, Microsoft Office etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language, while knowledge of Germanwould be considered a plus
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.