Mid-level Technical Support
Rizal, Rizal
Neksjob Corporation
Posted 16 days ago
Job Viewed
Job Description
About the Role
br>Technical support: Oversee major incidents, mitigate risks, and provide stability through proactive solutions.
Responsibilities
Expertise in PKI, X.509 certificates, TLS/SSL, HSMs, and compliance with security best practices.
Strong knowledge of cloud-based services with excellent knowledge of Windows Servers OS, Linux, Active Directory, and networking.
Work cross-functionally with internal teams to improve support processes, lead strategic initiatives, bring in efficiency and collaboration of best practices.
Provide guidance to support engineers and also maintain technical documentation and prepare knowledge base to ensure SOPs for all kind of concepts exist.
Troubleshoot and manage SQL databases for efficient support operations.
Enhance support infrastructure, implement automation, and drive efficiency improvements.
Qualifications
Interpersonal Skills Required: Ability to communicate clearly and professionally with customers, both verbally and in writing.
Strong commitment to providing exceptional customer service and ensuring customer satisfaction.
Required/Mandatory Skills: Atleast 60-70% of the skills should match from the below list
Windows or VM
Linux or Azure
Containerization / Kubernetes
IAM + Security
Basic networking
ITSM (basic)
br>Technical support: Oversee major incidents, mitigate risks, and provide stability through proactive solutions.
Responsibilities
Expertise in PKI, X.509 certificates, TLS/SSL, HSMs, and compliance with security best practices.
Strong knowledge of cloud-based services with excellent knowledge of Windows Servers OS, Linux, Active Directory, and networking.
Work cross-functionally with internal teams to improve support processes, lead strategic initiatives, bring in efficiency and collaboration of best practices.
Provide guidance to support engineers and also maintain technical documentation and prepare knowledge base to ensure SOPs for all kind of concepts exist.
Troubleshoot and manage SQL databases for efficient support operations.
Enhance support infrastructure, implement automation, and drive efficiency improvements.
Qualifications
Interpersonal Skills Required: Ability to communicate clearly and professionally with customers, both verbally and in writing.
Strong commitment to providing exceptional customer service and ensuring customer satisfaction.
Required/Mandatory Skills: Atleast 60-70% of the skills should match from the below list
Windows or VM
Linux or Azure
Containerization / Kubernetes
IAM + Security
Basic networking
ITSM (basic)
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Representative - Taytay
Taytay, Rizal
Quantrics Enterprises, Inc
Posted today
Job Viewed
Job Description
You will:
- Provide outstanding customer service and support by resolving telephone inquiries from customers
- Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
- Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
- Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
- Responsible for best-demonstrated practices for productivity enhancements
- Other duties as assigned
What we’re looking for:
- Outstanding spoken English skills are a critical requirement of the role
- Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once
- Consistently demonstrates the ability to meet or exceed individual goals and objectives
- Fresh graduates are welcome to apply!
- General PC knowledge
- Flexibility to work overtime based on the business need of the department
Call Center Agent Perks
- Competitive salary and benefits package
- Performance Based incentives and contests
- HMO coverage (medical & dental benefits)
- Paid vacation and sick leaves
- Education Assistance
- Day 1 Life Insurance
- Abundant Growth and Development Opportunities
- Perks (subsidized meals)
- Personal Empowerment, Career Development and Global Exposure
**Salary**: From Php19,800.00 per month
**Benefits**:
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Taytay, Rizal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Provide outstanding customer service and support by resolving telephone inquiries from customers
- Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
- Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
- Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
- Responsible for best-demonstrated practices for productivity enhancements
- Other duties as assigned
What we’re looking for:
- Outstanding spoken English skills are a critical requirement of the role
- Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once
- Consistently demonstrates the ability to meet or exceed individual goals and objectives
- Fresh graduates are welcome to apply!
- General PC knowledge
- Flexibility to work overtime based on the business need of the department
Call Center Agent Perks
- Competitive salary and benefits package
- Performance Based incentives and contests
- HMO coverage (medical & dental benefits)
- Paid vacation and sick leaves
- Education Assistance
- Day 1 Life Insurance
- Abundant Growth and Development Opportunities
- Perks (subsidized meals)
- Personal Empowerment, Career Development and Global Exposure
**Salary**: From Php19,800.00 per month
**Benefits**:
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Taytay, Rizal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Representative - San Mateo
San Mateo, Rizal
Quantrics Enterprises, Inc
Posted today
Job Viewed
Job Description
You will:
- Provide outstanding customer service and support by resolving telephone inquiries from customers
- Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
- Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
- Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
- Responsible for best-demonstrated practices for productivity enhancements
- Other duties as assigned
What we’re looking for:
- Outstanding spoken English skills are a critical requirement of the role
- Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once
- Consistently demonstrates the ability to meet or exceed individual goals and objectives
- Fresh graduates are welcome to apply!
- General PC knowledge
- Flexibility to work overtime based on the business need of the department
Call Center Agent Perks
- Competitive salary and benefits package
- Performance Based incentives and contests
- HMO coverage (medical & dental benefits)
- Paid vacation and sick leaves
- Education Assistance
- Day 1 Life Insurance
- Abundant Growth and Development Opportunities
- Perks (subsidized meals)
- Personal Empowerment, Career Development and Global Exposure
**Salary**: From Php19,800.00 per month
**Benefits**:
- Company Christmas gift
- Free parking
- Gym membership
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- San Mateo, Rizal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Provide outstanding customer service and support by resolving telephone inquiries from customers
- Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
- Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us
- Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements
- Responsible for best-demonstrated practices for productivity enhancements
- Other duties as assigned
What we’re looking for:
- Outstanding spoken English skills are a critical requirement of the role
- Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once
- Consistently demonstrates the ability to meet or exceed individual goals and objectives
- Fresh graduates are welcome to apply!
- General PC knowledge
- Flexibility to work overtime based on the business need of the department
Call Center Agent Perks
- Competitive salary and benefits package
- Performance Based incentives and contests
- HMO coverage (medical & dental benefits)
- Paid vacation and sick leaves
- Education Assistance
- Day 1 Life Insurance
- Abundant Growth and Development Opportunities
- Perks (subsidized meals)
- Personal Empowerment, Career Development and Global Exposure
**Salary**: From Php19,800.00 per month
**Benefits**:
- Company Christmas gift
- Free parking
- Gym membership
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- San Mateo, Rizal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service/call Center
Antipolo, Rizal
GDV Business Services Co.
Posted today
Job Viewed
Job Description
We are looking for bright minds who will take our big brands to greater heights. We hire based on a person’s potential and if you get the position, you’ll be trained to take the lead and provide exceptional customer service for the largest BPO in the Philippines!
We are FANATICAL about our staff and clients. We are absolutely obsessed with making our clients’ businesses better. To achieve our goals, we make an effort to bring together the brightest creative minds of premium industries, cutting-edge technology solutions, exceptional design platforms and world-class customer experience centers. Join us, and you’ll never regret you made that bold move.
Qualifications:
- High School Graduate (Old Curriculum), SHS Graduate, College Undergraduate or Graduate
- With at least 6 months BPO experience
- With good English communications skills
- Computer literate
- Willing to work On-site
- Willing to start as soon as possible
Available sites**:Shaw, SM Megamall, Sparks Cubao, Bridgetowne, Makati and Eastwood**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Antipolo City, Rizal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (required)
**Experience**:
- Call Center Representative: 1 year (required)
**Language**:
- English (required)
We are FANATICAL about our staff and clients. We are absolutely obsessed with making our clients’ businesses better. To achieve our goals, we make an effort to bring together the brightest creative minds of premium industries, cutting-edge technology solutions, exceptional design platforms and world-class customer experience centers. Join us, and you’ll never regret you made that bold move.
Qualifications:
- High School Graduate (Old Curriculum), SHS Graduate, College Undergraduate or Graduate
- With at least 6 months BPO experience
- With good English communications skills
- Computer literate
- Willing to work On-site
- Willing to start as soon as possible
Available sites**:Shaw, SM Megamall, Sparks Cubao, Bridgetowne, Makati and Eastwood**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Antipolo City, Rizal: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (required)
**Experience**:
- Call Center Representative: 1 year (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
3
Call center
Taytay, Rizal
Stackph
Posted 11 days ago
Job Viewed
Job Description
Customer Service Representatives directly help customers about their concerns, provide information about the company's products and services, A Customer Service Representative is a company's first contact point for customers or clients. They act as a liaison by identifying and assessing a customer's
This advertiser has chosen not to accept applicants from your region.
4
Call Center Representative
Rizal, Rizal
GDV StackPh
Posted 13 days ago
Job Viewed
Job Description
job involves directly assisting customers with inquiries, resolving issues, and providing information about products and services. They handle customer queries, manage complaints, process orders, and potentially escalate issues to appropriate teams.
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent
Cainta, Rizal
PHIL PINOY JOB CONTRACTING & ALLIED SERVICES, INC.
Posted today
Job Viewed
Job Description
Qualifications:
- College/ Senior or High School Graduate
- Fast Learner
- Experience is a Plus
- With a Good Personality and Attitude
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Cainta, Rizal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
- College/ Senior or High School Graduate
- Fast Learner
- Experience is a Plus
- With a Good Personality and Attitude
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Cainta, Rizal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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About the latest Sitel Jobs in Rizal !
6
Call Center Agent(Wfh)
Taytay, Rizal
SAMGAR TRADING CENTER
Posted today
Job Viewed
Job Description
**We are hiring for a Customer Service Representative position**
**Qualifications**:
** Without or With BPO experience**
** With good communication skills**
** Offer point to point shuttle**
** 1Day process only**
**Account: Flight Reservation and Telco**
**EARN UP TO 25,000 + 20K Sign On Bonus**
**Perks**:
**20% Night Differential**
**13th Month Pay**
**SSS, PAG-IBIG, PhilHealth**
**Paid Leaves**
**Holiday and OT Pay**
**HMO**
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Promotion to permanent employee
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Late shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Performance bonus
- Tips
Ability to commute/relocate:
- Taytay, Rizal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have BPO Experience? For how long in total ?
- Are you a former Employee of CNX, CVGS, IBM, Stream Global ?
- Are you willing work onsite?
**Education**:
- Bachelor's (preferred)
**Qualifications**:
** Without or With BPO experience**
** With good communication skills**
** Offer point to point shuttle**
** 1Day process only**
**Account: Flight Reservation and Telco**
**EARN UP TO 25,000 + 20K Sign On Bonus**
**Perks**:
**20% Night Differential**
**13th Month Pay**
**SSS, PAG-IBIG, PhilHealth**
**Paid Leaves**
**Holiday and OT Pay**
**HMO**
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Promotion to permanent employee
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Late shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Performance bonus
- Tips
Ability to commute/relocate:
- Taytay, Rizal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have BPO Experience? For how long in total ?
- Are you a former Employee of CNX, CVGS, IBM, Stream Global ?
- Are you willing work onsite?
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Call Center Job Blended Account
Rizal, Rizal
Stackph
Posted today
Job Viewed
Job Description
HIRING HIRING HIRING
JULY CLASS 1 DAY PROCESS br>BLENDED ACC!
VIRTUAL PROCESS!
Bridgetowne Pasig Site!
With atleast 3-6months bpo experience
Accepting HS Graduate
UP TO 25k
If you are interested just send to me your resume
JULY CLASS 1 DAY PROCESS br>BLENDED ACC!
VIRTUAL PROCESS!
Bridgetowne Pasig Site!
With atleast 3-6months bpo experience
Accepting HS Graduate
UP TO 25k
If you are interested just send to me your resume
This advertiser has chosen not to accept applicants from your region.
8
Call center Agent - United Airlines
Cainta, Rizal
Career Ways
Posted 19 days ago
Job Viewed
Job Description
*Wave 1 No Final Interview !
Start Date : This July 9 br>Airline Account
Virtual Process, JO Agad! kahit walang resume pasok dito!
Open for College Graduate & Career Shifters (Tips & Guide provided)
Apply now! Pm me for more info. **
Start Date : This July 9 br>Airline Account
Virtual Process, JO Agad! kahit walang resume pasok dito!
Open for College Graduate & Career Shifters (Tips & Guide provided)
Apply now! Pm me for more info. **
This advertiser has chosen not to accept applicants from your region.
9