126 Site Operations jobs in the Philippines

We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery.
You will be responsible for leading large-scale teams, driving strategic execution, and fostering a collaborative, performance-driven culture across all business units. br>
Key Responsibilities:
Executive Leadership & Stakeholder Management
Act as the senior-most executive and represent the site’s operations, aligning local execution with global strategy. < r>Build and maintain strong relationships with global business and technology stakeholders.
Promote a culture of accountability, collaboration, and transparency.
Technology Expertise (Mandatory)
Provide technical guidance based on strong understanding of industry trends and emerging technologies.
Support innovation and tech-driven decision-making across teams.
Operational Excellence & Delivery Management
Oversee daily site operations to ensure service quality, efficiency, and SLA adherence.
Manage KPIs, operational metrics, and continuous improvement programs.
Ensure alignment with strategic business objectives in terms of cost, quality, and delivery.
Talent Development & Organizational Culture
Attract, develop, and retain high-performing talent.
Mentor senior and mid-level managers to strengthen the leadership pipeline.
Promote a positive, inclusive, and performance-oriented work culture.
Global Collaboration & Cross-Cultural Management
Partner effectively with global teams across NA, EMEA, and APAC.
Align local efforts with enterprise-wide priorities and values.
Contribute to global strategic initiatives and transformation projects.

Qualifications:
️ 20+ years of experience in Technology, Operations, or Delivery Management < r> ️ Minimum 5 years in a senior leadership or site head role < r> ️ Proven experience handling US-based clients and supporting GCC (Global Capability Center) models < r> ️ Strong leadership and communication skills with a deep understanding of operational metrics and SLA governance < r> ️ Experience managing teams of 300+ FTEs in a global support center environment < r> ️ Strong cross-cultural management and stakeholder collaboration skills < r> ️ Tech-savvy with a passion for innovation and continuous improvement < r>
What We Offer:
A high-impact leadership opportunity with global visibility
A chance to shape the future of a strategic delivery center
A collaborative, inclusive, and growth-oriented work environment
Competitive salary and benefits package

Job Location
Taguig City
Job Description
Information Technology (IT) at Procter & Gamble is where business, innovation and technology integrate to build a competitive advantage for P&G. Our mission is clear -- you deliver IT to help P&G win with consumers.
Do you love implementing continuous improvement in IT solutions to drive efficiency and agility in meeting constantly evolving business needs? Then this job might be for you!
As a Site Reliability Engineer, you will be instrumental in ensuring the high availability and reliability of our digital IT products in the P&G supply chain. Your primary focus will be on enhancing system performance through faster detection, response, and resolution of issues, while also implementing strategies to prevent recurrence and reduce operational toil. You will use robust Observability and Monitoring tools, automate incident response systems, and optimize IT architecture to create a resilient and reliable infrastructure.
Responsibilities:
+ Implement and lead comprehensive monitoring solutions and tools to provide real-time insights into system performance, enabling proactive incident detection and ensuring accurate, actionable alerts for prompt responses.
+ Continuously refine monitoring strategies and develop automation scripts to address recurring issues, enhancing system visibility, resource optimization, and overall efficiency.
+ Establish and maintain Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to improve service quality and reliability,
+ Collect and share data and insights from observability tools to drive continuous improvement initiatives.
+ Work closely with Software Engineers, Product Teams, and Infrastructure Teams to develop and implement initiatives that enhance IT reliability.
+ Engage with customers to understand their needs and difficulties regarding Observability and Monitoring tools, providing exceptional support in all interactions, including communications, updates, and feedback.
+ Stay updated on industry trends and effective strategies in Site Reliability Engineering while continuously enhancing technical skills in system architecture, automation, cloud technologies, and operational processes.
+ Share knowledge and mentor team members to foster a culture of learning and professional development within the team
+ Lead root cause analysis efforts and implement corrective action plans in a timely manner to achieve permanent resolutions for incidents.
+ Oversee documentation and knowledge management efforts.
Job Qualifications
Candidates must demonstrate strong leadership in the application of technical expertise to drive business results.
We are looking for candidates who possess the following core qualities:
+ A Bachelor's degree in related field such as Engineering, Information Technology and Computer Science discipline.
+ Up to 5 years of relevant experience .
+ Experience or familiarity with monitoring and observability tools (e.g., Prometheus, preferably Grafana)
+ Knowledge and familiarity in system administration, including Linux/Unix environments, cloud platforms (Azure is preferred, but AWS or GCP are acceptable)
+ Experience with configuration management tools and infrastructure-as-code frameworks (e.g., Terraform)
+ Proficiency in at least one programming language (e.g., Python, C#) and a background in scripting for automation tasks
+ Understanding of networking protocols, network infrastructures, load balancing, and DNS management
+ Familiarity with containerization and Orchestration Technologies (e.g., Docker, Kubernetes)
+ Familiarity with databases and proficiency in writing SQL queries
+ Understanding of best practices in security and experience with implementing secure systems
+ Knowledge of incident response methodologies, root cause analysis, and implementing preventive measures (ITIL and/or SRE)
+ Familiarity with ticketing systems and task management (preferably ServiceNow)
+ Problem-solving skills with ability to analyze complex issues and devise effective solutions
+ Learning agility as there will be new topics to learn and new spaces to understand
+ Communication and collaboration skills to work effectively with multi-functional teams, partners, and customers
+ Teamwork and interpersonal skills, with an ability to build relationships and work effectively in a collaborative environment
+ Operational excellence / execution skills as the work requires discipline
Preferred Skills:
+ Understanding or experience in Supply Chain applications and processes, documents or general data flow to understand impact of unplanned IT downtimes and impact of IT changes to business operations
About us
We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.
Visit to know more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
Job Schedule
Full time
Job Number
R000136489
Job Segmentation
Experienced Professionals (Job Segmentation)

We are seeking a results-driven Operations Manager with strong experience in warehouse management, logistics, dispatch, and production operations within the food manufacturing industry. The ideal candidate will oversee the end-to-end operations to ensure efficiency, compliance with industry standards, and timely delivery of products.
br>Educational Background:

Bachelor’s degree in Industrial Engineering, Business Administration, Supply Chain Management, Operations Management, or other related fields. < r>
Key Responsibilities:

⦁ Oversee daily operations across warehouse, logistics, dispatch, and production. < r>⦁ nsure compliance with food safety standards, Good Manufacturing Practices (GMP), and company policies. < r>⦁ M nage and monitor inventory levels, cold storage facilities, and raw material handling. < r>⦁ C ordinate with production and logistics teams to achieve smooth workflow and timely dispatch of products. < r>⦁ I plement process improvements to optimize productivity and minimize operational costs. < r>⦁ L ad and supervise staff, ensuring proper training, discipline, and performance monitoring. < r>⦁ P epare and analyze operational reports to support management decision-making. < r>⦁ C llaborate with other departments to achieve company goals and customer satisfaction. < r>
Job Qualifications:

⦁ A least 2-3 years of proven experience in warehouse, logistics, dispatch, or production operations, preferably within the food manufacturing industry. < r>⦁ P eferably with background in the food manufacturing industry (cold storage experience is an advantage). < r>⦁ S rong leadership and decision-making skills. < r>⦁ K owledgeable in inventory management, supply chain, and production processes. < r>⦁ A ility to work under pressure and meet operational targets. < r>⦁ E cellent organizational and problem-solving skills. < r>
Applicant Requirements:

⦁ P eferably Male < r>⦁ M st be residing/renting near our office locations: Taguig, Alabang, or Pasay < r>⦁ P eferably with experience in the Food Industry / Manufacturing < r>⦁ B ckground in Warehouse – Cold Storage is an advantage
⦁ M st be available to start within 1–2 weeks
Monthly Salary: (Depends on qualification)
Work Schedule: (Upon Interview)
Working Hours: (Upon Interview)
Work Location: Paranaque City

RESPONSIBILITIES:
• Ensure the operational targets (financial and quality related) are continuously met, br>strategic planning, oversight and management of related systems, management of key
performance indicators as well as drive continuous improvement activities.
• Participate and conduct internal/external audits when deemed necessary and instruct all < r>concerned personnel in the use of problem-solving tools and the Quality Management
delivery systems – to include development and support of all business processes in the < r>application of continual improvement activities and methodologies.
• Participate in operational strategy development and manage KPIs as well as provide < r>continuous improvement leadership to the Unit.
• Lead problem-solving efforts to resolve customer issues and improve business < r>processes.
• Standardize quality approaches across the Unit, including processes, tools and < r>measurable concepts.
• Extensive involvement in the management of the company’s Quality/Excellence models
• Communicate various workforce effectiveness principles and their impact on the < r>profitability of the business through improved product quality, increased productivity and
improved effectiveness of the workforce.
• Develop, implement and monitor all key lean and other systems, operational projects < r>and procedures ensuring compliance with customer requirements while supporting cost,
schedule and budget requirements


QUALIFICATIONS:
• At least 5 years work experience in Quality Assurance, Business Management or < r>Technical field with solid background in operations management, project management
and/or business processes with sound financial management skills Candidate with a
master’s degree is an advantage. < r>• Candidate from an airline catering service industry is preferred. < r>• Candidate with background in the Food & Beverage industry. < r>• Excellent written and verbal communication and presentation skills. < r>• Strong understanding of different operational excellence concepts such as Lean < r>Manufacturing, TQM, Kaizen etc. and excellent problem solving, interpersonal
communication and project management skills.
• Must have a desire to achieve excellence in customer satisfaction, process and product < r>quality and reliability.
• Ability to drive a vehicle with a professional driver’s license.
license in the field of Engineering, special accreditation and certification in Quality
Management and related operational excellence concepts are an advantage.
• Must be willing to travel to NAIA & Clark Airport (Pampanga) - Expenses and travel < r>covered

Key Responsibilities
Oversee Daily Operations: Ensure that all staff adhere to service standards and operational procedures, maintaining a high level of customer satisfaction. br>1. Staff Management: Recruit, train, and mentor restaurant staff, focusing on building a cohesive team that delivers exceptional service. Schedule staff hours and assign tasks effectively.
2. Financial Management: Manage financial activities, including budgeting, forecasting, and controlling expenses to maximize profitability. Monitor financial performance and implement strategies for improvement.
3. Operational Improvement: Implement practices and procedures to enhance speed and service quality. Regularly review operational standards and make adjustments as necessary.
4. Customer Service: Cultivate product awareness among front-of-house (FOH) personnel and ensure that customer service is consistently high.
5. Monitoring and Support: Supervise floor supervisors and assist with all service-related activities to ensure smooth operations during service hours.

Key Responsibilities:
Operations Management br>
-Supervise day-to-day operations of the dormitory including front desk, housekeeping, and maintenance.
-Ensure all facilities and amenities are functioning efficiently and are well-maintained, including regular fumigation and garbage disposal/waste management.
-Coordinate repairs and renovations as needed within budget constraints.
-Laundry services: supervise laundry operations.
-Ensures strict enforcement of all approved and agreed-upon standard operating procedures (SOPs).
-Ensure clear and effective communication between the onsite housekeeping team and Groteam to coordinate key issues and actions.


Tenant Relations & Customer Service
-Address tenant concerns, complaints, and inquiries promptly and professionally.
-Ensure high levels of tenant satisfaction to encourage renewals and referrals.
-Enforce house rules and maintain order among tenants.

Staff Supervision
-Hire, train, and manage dormitory and laundry staff (e.g., caretakers, janitors, security guards, laundry staff).
-Create work schedules and ensure adequate staffing levels at all times.
-Conduct regular performance evaluations and staff meetings.


Financial Management
-Monitor income and expenses, ensuring profitability while keeping costs low.
-Prepare and manage budgets; oversee billing and collection of rent and utility payments.
-Provide monthly financial and occupancy reports to the owner/management.


Marketing & Occupancy
-Develop strategies to maintain high occupancy rates (e.g., ensure tenants complete exit survey (Quarto 5 Questions).
-Conduct room showings, manage reservations, and facilitate move-ins/outs.


Compliance & Safety
-Ensure compliance with local government requirements (e.g., fire safety, sanitation, business permits).
-Implement safety protocols and emergency preparedness plans.

Working Conditions:
Hybrid work from Monday-Friday. Requires occasional site visit.
On-call availability for emergencies.
May require occasional weekend or evening work, especially during move-in/move-out periods.

The Operations Manager will be responsible for ensuring consistent delivery of high-quality food and service, implementing company standards, optimizing operational processes, and driving profitability across all locations.
br>Key Responsibilities:
- Oversee and manage daily restaurant operations across multiple branches or a flagship store
- Ensure compliance with food safety, sanitation, and hygiene standards (e.g. HACCP, DOH guidelines)
- Implement and maintain company operational procedures, policies, and service standards
- Monitor sales, food cost, labor, and inventory control to ensure financial targets are met
- Develop and execute improvement plans to boost service quality and customer satisfaction
- Recruit, train, and mentor store managers and key staff members
- Conduct regular audits and performance evaluations of restaurant branches
- Collaborate with the marketing and supply chain teams to support promotions and product launches
- Resolve operational issues, customer complaints, and staffing concerns in a timely manner
- Prepare operational reports and present updates to upper management

Qualifications:
- Bachelor’s degree in Business Administration, Hotel and Restaurant Management, or any related field < r>at least 5 years minimum Managerial Experience
- Strong leadership and people management skills
- Excellent understanding of restaurant procedures, food safety standards, and customer service principles
- Solid experience with budgeting, scheduling, and P&L management
- Ability to lead cross-functional teams and manage multiple locations
- Strong problem-solving, communication, and decision-making skills
- Proficiency in MS Office and POS systems
- Flexible with work schedule and willing to travel or be assigned in different branches

Job Summary:
br>The Operations Manager is responsible for overseeing and coordinating the overall
operational activities of the organization, including the performance and output of
project engineers, project managers, company branches and fabrication. The role
focuses on streamlining processes, implementing efficiency improvements, and ensuring
effective execution of mechanical projects (e.g., HVAC, Ducting, Piping, Fabrication).
The Operations Manager also plays a strategic role in enhancing interdepartmental
collaboration, monitoring branch operations, and driving cost-saving initiatives.

Duties & Responsibilities:

1. Project Oversight & Execution
• Supervise the planning and execution of mechanical projects to ensure timely < r>delivery, quality compliance, and client satisfaction.
• Support project teams in resolving technical or logistical issues. < r>• Monitor project progress and provide performance feedback to team leaders. < r>2. Project Team Management
• Directly oversee and guide Project Engineers, Project Managers, QA/QC < r>Engineers, Field Engineers, and Document Controllers.
• Conduct regular performance evaluations, project team meetings, and < r>coaching to maintain productivity and morale.
• Assist in manpower planning and resource allocation across multiple sites and < r>branches.
• Ensures clear accountability, role delegation, and performance tracking. < r>3. Process Improvement & Standardization
• Identify inefficiencies in operations and implement improvements across the < r>organization.
• Implements process improvements to streamline documentation, workflows, or < r>communication between departments.
• Evaluate and update internal operational protocols regularly. < r>4. Project Costing and Profitability
• Analyze project budgets versus actual costs; flag overspending and cost < r>inefficiencies.
• Work with project leads to ensure costs are aligned with estimates and profit < r>targets.
• Contribute to cost-control strategies during project planning and execution. < r>• Align cash flow planning with project schedules and payment terms. < r>• Coordinates with departments such as Purchasing and Costing to monitor < r>budget utilization.
• Oversees preparation, submission, and follow-up of billings, progress payments, < r>and collections to ensure timely revenue generation.
5. Branch Oversight
• Monitor and support the operational activities of various branches to ensure < r>alignment with central office goals.
• Conduct site visits to audit branch performance and identify areas for support or < r>intervention.
• Coordinate resource distribution between branches to optimize operational flow. < r>6. Reporting & Evaluation
• Serve as the key person between operations and top management for < r>performance reporting, issue escalation, and strategic planning.
• Prepare and present regular reports on operational KPIs, challenges, and < r>initiatives.
• Collaborates with Sales, Accounting, HR, and Warehouse teams to ensure < r>project readiness.
• Ensures smooth handover of requirements and timely communication across < r>departments.


Qualifications:

• Bachelor’s degree in Mechanical Engineering or related field.
• Strong leadership and organizational skills. < r>• Proven ability to implement process improvements and lead cross-functional < r>teams.
• Excellent communication and problem-solving abilities. < r>• Has knowledge in HVAC and Mechanical Works. < r>• Willing to commute or relocate within Muntinlupa City. < r>
WORK LOCATIONS: Lot 1 Block 5 Buckner cor. Bach St., Jade Heights, Victoria Homes Brgy. Tunasan, Muntinlupa City
WORK SCHEDULE: Monday to Saturday 8AM to 5PM (Cannot be compressed)

NOTE: ALL POSITIONS ARE FOR DIRECT HIRE NOT UNDER AGENCY.

QUALIFICATIONS:
• At least 5 years work experience in Quality Assurance, Business Management or Technical field with solid background in operations management, project management and/or business processes with sound financial management skills Candidate with a master’s degree is an advantage. br>• Candidate from an airline catering service industry is preferred. • Candidate with background in the Food & Beverage industry.
• Strong understanding of different operational excellence concepts such as Lean Manufacturing, TQM, Kaizen etc. and excellent problem solving, interpersonal communication and project management skills. < r>• Must have a desire to achieve excellence in customer satisfaction, process and product quality and reliability. < r>• Ability to drive a vehicle with a professional driver’s license.
• Must be willing to travel to NAIA & Clark Airport (Pampanga) - Expenses and travel covered