6,047 Shop Manager jobs in the Philippines

Shop Manager

Laguna, Laguna JRL Endaya Inc.

Posted 4 days ago

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Job Description

- Customer Centricity -



Maintain a positive rate in Customer Satisfaction Index by ensuring all the aspects are met. (i.e., Phone call, First Contract, Booking Arrangements, Administration, Summary).



Ensure all customer fills up the customer satisfaction form.



Ensure all customer vehicle inspections, estimate, job order are presented and explained properly to the customer.



Return all the parts and explain components one by one. (Depending on the customer).



Regular customers are monitored. Usual requests are relayed to technicians.



- Sales Management -



Maintain and increase the target amount per invoice.



Attain monthly target.



Generate and report workshop sales and other KPIs through workshop management system.



Participate in activities in increasing UR (fleet engagement, telemarketing, and social media) that will contribute to workshop increase.



Responsible in handling customers' requirements, complaint and requests.



Continuous learning of existing technical and new technical specifications of vehicle in order to sell parts at the right requirements.



- Workshop & Operations Management -



Assignment of Technician per Bay (each technician must maintain their respective bay operational and neat).



Generate and report BCS KPI's of Technicians.



Monitor 5S of workshop and sets monthly general cleaning of the workshop.



Coordination about inventory management and fill rate with parts admin.



Assignment of Technician per system (e.g., Tool Room, Used Parts, Used Oil, & etc.)



Updating of Appointment board and UR adjustments are relayed to Master Technician on a daily basis.



Oversee the following operations: Social media standard posting & Social media response time.



Align with customer behavior in omni-channel environment.



Maintain all touchpoints of Customer Journey.



Always cooperate with the BCS Standards implemented by BCS-MF.



Conduct brief BCS trainings to other personnels.



- Brand Management -



Representing and living the brand Bosch Car Services, you should always keep the four main pillars of the BCS concept in mind. BCS Ambassador (Brand Competence, Brand Benefits (Quality, Price performance ratio, Safety & Customer Orientation) Brand Image.



As an ambassador you transform the strengths of BCS brand values, and the brand promises, into a brand specific behavior at all times: towards customers, partners and colleagues in the BCS network.
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Experience Shop Manager

₱1200000 - ₱3600000 Y Samsung Southeast Asia & Oceania

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Position Summary
As the Experience Shop Manager, your role is essential to delivering a seamless, immersive, and customer-centric retail experience that directly impacts brand perception, loyalty, and sales performance. You will bridge operational excellence with experiential marketing, ensuring that every aspect of the store aligns with the company's brand promise and commercial objectives.

Your role is critical to differentiating the store from competitors, increasing dwell time, boosting conversion rates, and fostering brand loyalty. Not only will you safeguard operational efficiency but also transform the store into a destination that drives both immediate revenue and long-term customer relationships.

Role And Responsibilities
Roles and responsibilities include, but are not limited to:

  • Brand Shop Strategy Development: Collaborate with other groups to enhance customer engagement and brand visibility in experience shops
  • Brand Shop Expansion: Lead the growth and rollout of brand shops
  • Brand Shop Performance and Report Management: Manage and consolidate performance reports to track and assess activities. Monitor sales, operations, and customer experience.
  • Brand Shop Execution (Merchandising & Promo): Implement effective merchandising and promotion to drive traffic and sales
  • Brand Shop Design, Construction & Maintenance Management: Monitor end-to-end process of designing, building, and maintaining brand shops
  • Agency, Vendor, and Dealer Management in Relation to Brand Shop Construction: Manage brand shop and 3rd party partners involved in the physical development of brand shops
  • Business Partnership with Key Malls: Cultivate strong relationships with mall operators to secure prime locations and favorable terms
  • Brand Shop Partner Management: Conduct business reviews with brand shop partners to ensure brand standards and performance goals are met. Negotiate dealer existing location for conversion to brand shops.
  • Brand Shop Contract Management: Initiate bidding and partner selection for brand shops.
  • Trade Audit: Conduct audits to verify compliance with brand standards and optimize retail execution
  • Brand Shop O2O Management: Bridge online and offline experiences for seamless customer journeys in brand shops
  • Budget Management: Oversee and optimize budget to ensure efficient resource allocation

Skills And Qualifications
To be successful in this role, you must have/be able to:

  • Be a Bachelor's Degree holder in Business/Business Management or similar
  • Have at least 13 years of experience managing experience/retail stores, preferably in a regional level
  • Has strong retail operations background and strategic mindset
  • Strong communication skills and ability to deal with various level of stakeholders
  • Has strong organizational skills, ability to manage multiple tasks, prioritize daily and weekly activities, and maintain operational efficiency
  • Ability to motivate, guide, and develop teams and managers
  • Proficient in analyzing sales data, trends, and performance metrics to make informed decisions
  • Strong customer service mindset
  • Willing to work on-site in McKinley Hill, Taguig
  • Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
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Assistant Shop Manager

Pasig City, National Capital Region ₱900000 - ₱1200000 Y Mister Donut

Posted today

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Job Responsibilities

  • Helps set plan for shops to achieve sales goal together with the Shop Manager.
  • Helps create Local Store Marketing and other promotions to increase shop sales and build brand awareness.
  • Facilitates timely and proper cash management of shops and checks proper use of revolving fund.
  • Conducts regular business reviews on shop performance (sales, profitability and cost efficiency vs. targets) to identify opportunities or formulate action plans to address gaps.
  • Conducts, implements, & evaluates training for team to ensure sufficient staffing, compliance to company standards, policies and procedures.
  • Delivers strategic planning; monitors daily operations of shops, conduct business analysis and rectifies all deviations monthly.

Job Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Management or related.
  • Candidate must possess with at least 2 years experience in QSR, restaurant & retail industry.
  • Candidate must be knowledgeable in end-to-end store operations, creating P&L reports.
  • Candidate must be analytic, possess good decision & problem solving skills.
  • Candidate must possess good leadership skills & has positive, professional working attitude.
  • Candidate must have at least 2 years of related work experience specializing in sales & marketing or business/franchise consulting
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Support Shop Manager

₱2000000 - ₱2500000 Y SIA Engineering (Philippines) Corporation

Posted today

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Job Description

Please send your resume or CV in PDF/ WORD file format.

Qualifications:

  • Minimum 10 years of experience in aircraft maintenance or MRO operations, with at least the last 5 years in a supervisory role. Extensive knowledge of aircraft maintenance processes.
  • Demonstrated track record of leading and managing Sheet Metal, Composites, NDT, Paint, Specialized Support Shops, GSE, and Tool store, with the ability to drive organizational change.
  • Well-versed in aviation regulatory requirements (CAAR, EASA, FAA, etc.) and Safety Management Systems.
  • With certifications in Human Factors Principles, Aircraft Safety Management, and/or Aircraft Maintenance General Familiarization
  • With Leadership Program training
  • Strong leadership, communication, and interpersonal skills with the ability to influence and engage stakeholders across all levels
  • Has a solid financial acumen with proven experience in budgeting, cost control, and resource management

Responsibilities Overview:

  • The SSM is responsible for overseeing the entire operations support services division/s within an Aircraft Maintenance Organization (MRO).
  • This role encompasses managing the senior foreman's (UC/DUC/AM) of both the "Support Groups"—Sheetmetal Team, Composite Team, NDT Team, Paint Team—and the "Support Shops"—Seat Shop, Galley & Lavatory Shop, Laminate Shop, Decal Shop, Battery Shop, and Machine Shop, and future additional capability development.
  • The SSM will also provide leadership and oversight for the divisions of Tools Store and Ground Support Equipment (GSE), managing their respective Assistant Managers, Supervisors, and Staff.
  • The ideal candidate will ensure that all support functions align with organizational goals, regulatory requirements, and quality and safety standards, and maintain profitability.

Job Types: Full-time, Permanent

Education:

  • Bachelor's (Preferred)

Experience:

  • manager: 5 years (Preferred)
  • Aviation Workshop: 5 years (Preferred)

Work Location: In person

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Assistant Shop Manager

₱600000 - ₱1200000 Y Mister Donut

Posted today

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Job Description

Job Responsibilities

  • Helps set plan for shops to achieve sales goal together with the Shop Manager.
  • Helps create Local Store Marketing and other promotions to increase shop sales and build brand awareness.
  • Facilitates timely and proper cash management of shops and checks proper use of revolving fund.
  • Conducts regular business reviews on shop performance (sales, profitability and cost efficiency vs. targets) to identify opportunities or formulate action plans to address gaps.
  • Conducts, implements, & evaluates training for team to ensure sufficient staffing, compliance to company standards, policies and procedures.
  • Delivers strategic planning; monitors daily operations of shops, conduct business analysis and rectifies all deviations monthly.

Job Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Management or related.
  • Candidate must possess with at least 2 years experience in QSR, restaurant & retail industry.
  • Candidate must be knowledgeable in end-to-end store operations, creating P&L reports.
  • Candidate must be analytic, possess good decision & problem solving skills.
  • Candidate must possess good leadership skills & has positive, professional working attitude.
  • Candidate must have at least 2 years of related work experience specializing in sales & marketing or business/franchise consulting
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Internet Shop Manager

₱144000 - ₱480000 Y BUZZ CYBERNET- TAFT INC

Posted today

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About the Role

We are looking for a reliable and results-driven Internet Shop Manager to oversee the daily operations of our computer/internet shop. The manager will be responsible for supervising staff, ensuring excellent customer service, maintaining equipment, and driving overall shop performance.

Key Responsibilities

  • Manage day-to-day operations of the internet shop, including scheduling and supervising staff.
  • Monitor and maintain computer units, networking systems, and peripherals to ensure smooth operations.
  • Ensure excellent customer service and handle customer inquiries or concerns promptly.
  • Implement and enforce shop policies, including proper use of equipment and fair usage time.
  • Oversee sales of additional products (e.g., printing, snacks, gaming accessories).
  • Manage cash flow, daily sales reports, and shop expenses.
  • Coordinate with suppliers and service providers for repairs, upgrades, or inventory.
  • Train and motivate staff to achieve performance and customer satisfaction goals.
  • Ensure cleanliness, order, and safety of the shop.

Job Type: Full-time

Pay: Php30,000.00 per month

Experience:

  • Managing a computer shop: 2 years (Preferred)

Work Location: In person

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shop manager- retail

₱300000 - ₱420000 Y Karamar Corporation

Posted today

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Job Description

  • Recommends and implements store operational requirements, including staff scheduling, product displays, and supply replenishment.
  • Provides coaching, mentoring, and disciplinary guidance to employees to ensure optimal performance.
  • Identifies current and future customer needs by building rapport and delivering an excellent customer experience.
  • Drives merchandise marketing through sales strategies, promotional activities, display planning, and other tactical measures to achieve daily and monthly sales targets.
  • Maintains professional knowledge while fostering strong and lasting client relationships.
  • Contributes to team success by supporting sales goals, product launches, and other business initiatives.
  • Demonstrates strong skills in planning, strategizing, and applying effective sales techniques.

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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coffee shop manager

₱120000 - ₱240000 Y STAUNCH WORKFORCE CORPORATION

Posted today

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Job Description

Key Responsibilities

Staff Management

Hire, train, and supervise baristas and other café staff, providing regular feedback and coaching to ensure peak performance.

Organize staff schedules to align with café traffic patterns and business needs.

Foster a positive, supportive environment that encourages teamwork and staff development.

Customer Service

Ensure superior customer satisfaction by resolving complaints swiftly and professionally.

Train staff on customer service best practices to maintain high service standards.

Create a welcoming environment for customers, promoting a positive café culture.

Inventory & Supplies

Manage inventory of coffee beans, food, and other supplies, ensuring proper stock levels and quality control.

Order supplies as needed and track inventory to reduce waste.

Maintain cleanliness and proper sanitation in all areas, ensuring adherence to health and safety regulations.

Financial Oversight

Monitor operational costs and control expenses to maximize profitability.

Manage payroll, ensuring timely and accurate compensation for staff.

Prepare detailed financial reports and assist the owner in financial planning and forecasting.

Use financial data to suggest improvements and optimize operational efficiency.

Operations & Quality Control

Oversee daily operations to ensure smooth service and production.

Maintain consistent product quality, ensuring all beverages and food meet café standards.

Ensure café ambiance and cleanliness align with the brand's values and customer expectations.

Marketing & Promotion

Promote Bean Juan Café in the local community through events, social media, and other outreach efforts.

Suggest and implement ways to attract new customers and retain loyal ones.

Maintain and enhance the shop's reputation, ensuring positive reviews and word-of-mouth.

Compliance

Ensure compliance with health, safety, and sanitation regulations, following industry standards.

Conduct regular checks and training on sanitation and safety protocols.

Stay updated on any local, state, or federal regulations that affect café operations.

Job Type: Full-time

Pay: Php20, Php21,000.00 per month

Benefits:

  • Paid training
  • Pay raise

Work Location: In person

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TikTok Shop Manager

₱40000 - ₱80000 Y Chili Chews

Posted today

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Company Description

Chili Chews is a sweet sour and spicy candy company based in Southern California. Each candy is carefully crafted to perfection, offering a distinctive flavor journey. Chili Chews has grown from a home kitchen all the way to over 10,000 retail doors across the United States.

About the Role

You'll manage everything that happens inside our TikTok Shop. From affiliate outreach to creator partnerships, analytics, and campaign execution — this role is for someone who thrives on ownership and loves to see numbers grow day by day.

Responsibilities

  • Affiliate Outreach & Growth:
    Reach out to and recruit
    100+ affiliates per day
    through TikTok Shop and social channels. Build a database of high-performing creators across relevant niches.
  • Partnership Management:
    Maintain and grow relationships with creators and affiliate partners, ensuring consistent posting, alignment, and communication.
  • Performance Tracking:
    Track and analyze affiliate performance, including
    views, sales, and revenue metrics
    . Build weekly reports to identify trends and optimization opportunities.
  • Campaign Operations:
    Manage the daily TikTok Shop backend — uploading products, managing offers, tracking shipments, and ensuring smooth store functionality.
  • Community Engagement:
    Monitor and respond to
    comments, DMs, and customer feedback
    across TikTok to drive engagement and conversions.
  • Creative Coordination:
    Collaborate with the content and marketing teams to brief creators, approve content, and align on campaign calendars.
  • Optimization:
    Identify trends in creator performance, audience behavior, and product traction to optimize targeting and creative direction.
  • Affiliate Incentives:
    Help create and manage performance-based affiliate programs, competitions, and reward systems to keep the community motivated.
  • Reporting:
    Provide daily and weekly updates on sales, creator output, and conversion performance.

Requirements

  • Proven
    experience managing or scaling a TikTok Shop or TikTok affiliate program
    .
  • Demonstrated success in
    recruiting and managing hundreds of creators/affiliates
    .
  • Deep understanding of the
    TikTok algorithm, trends, and affiliate ecosystem
    .
  • Strong communication and relationship management skills.
  • Data-driven mindset with the ability to make fast, smart decisions based on performance metrics.
  • Organized, proactive, and relentlessly focused on growth.

Screening Questions

  • Can you share specific results from a TikTok Shop you've managed (creators, GMV, revenue)?
  • What's your daily process for finding and recruiting new TikTok affiliates?
  • How do you track affiliate performance, content output, and revenue?
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TikTok Shop Manager

₱69000 - ₱140000 Y Next Degree Products

Posted today

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About PMP Products

PMP Products is a U.S.-based e-commerce company generating over $12M annually across Amazon, Walmart, and direct-to-consumer channels. We have rapidly grown into a prominent player in the online retail industry through a combination of product innovation, creative excellence, and operational discipline. Over the past six years, PMP Products has built a strong reputation for delivering exceptional customer experiences, fast and reliable shipping, and a diverse selection of high-quality products. Leveraging advanced technology and data-driven insights, our team is transforming the way people shop online and continues to scale rapidly year after year.

Position Overview

As TikTok Shop Manager, you'll own the strategy and execution of our TikTok commerce channel from Day. You'll lead storefront optimization, build an engine of affiliates and UGC creators, coordinate live-selling activations, and test high-performing product bundles and viral offers.

This is both an operational and growth role, requiring a blend of marketplace fluency, creator management, campaign execution, and comfort with analytics and reporting.

Key Responsibilities Storefront Ops

  • List SKUs, sync inventory, manage shipping SLAs, and maintain ≥4.5 shop score
  • Own the setup and optimization of the TikTok Shop backend

Growth & Campaign Strategy

  • Build a 30/60/90-day GMV roadmap
  • Launch promo calendar and live-selling tests
  • Manage shop score improvement and platform policy compliance

Creator & Affiliate Management

  • Recruit and brief TikTok creators and affiliates
  • Maintain 100+ active affiliates within first 90 days
  • Own the full UGC loop: outreach, briefing, asset feedback, creator ROI reporting

Paid Ads & Analytics

  • Launch Spark Ads and GMV Max campaigns
  • Optimize for ROAS, CAC, and repeat-purchase rate
  • Report weekly on GMV, ROAS, refund %, and creator performance

Cross-Team Integration

  • Coordinate with DTC, Amazon, Finance, and Supply Chain
  • Ensure pricing, stock, and media plans are aligned across all channels

What You'll Need

  • 2–4+ years working in TikTok Shop, creator operations, or influencer/UGC commerce
  • Hands-on experience with TikTok Shop Creator Center, Affiliate Portal, and Shop Manager
  • Fluency in sourcing creators, briefing UGC content, and optimizing creator retention
  • Strong understanding of offer testing, bundle promos, and affiliate commission setup
  • Familiar with Spark Ads, offer/bundle testing, and creator ROI analysis
  • Fluent in English; clear written and verbal communication
  • Strong creative intuition and ability to brief and manage content partners

Preferred Bonus Skills

  • Experience running TikTok live events or managing live-selling campaigns
  • Familiarity with TikTok Shop policy and back-end compliance
  • Experience launching viral UGC campaigns or creator seeding
  • Ability to produce or mock-up briefs (CapCut, Canva, Figma)
  • Understanding of Shopify and product-feed integrations

Your First 90 Days

Week 1: Get access to Seller Center, Affiliate Portal, and brand asset folders Audit trends in TikTok bedding/home verticals

Week 2: Recruit & activate 5+ creators Launch first TikTok Shop listings & 1–2 test offers

End of Month 1: Run first full creator + offer campaign Present "Early Wins & Bottlenecks" to CEO & Growth Lead

Month 2–3:Maintain ≥10 active creatorsLaunch affiliate bundles timed with peak TikTok promos (e.g., Payday, Double Days)Ship weekly reporting and creator ROI dashboards

Why This Role Pays for Itself

  • A single creator campaign can drive 500–1,000+ orders in 48 hours
  • Viral affiliate bundles can reduce CAC by 30%+ versus paid media
  • TikTok Shop offers a high-margin, organic customer acquisition engine
  • Shop operators consistently unlock seven-figure revenue streams without cannibalizing Amazon

How to Apply

Submit your performance portfolio (dashboards, case studies, spend metrics) to

Then, include a brief written response to the following prompt:

"What's one overlooked tactic in TikTok or Meta Ads that boosts ROAS — and why?"

Bonus: Share a quick breakdown of a winning creative or test you've run.

Job Types: Full-time, Permanent

Pay: Php69, Php140,000.00 per month

Experience:

  • Tiktok Shop Manager: 3 years (Required)

Language:

  • English (Required)

Work Location: Remote

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