1,982 Shift Manager jobs in the Philippines

The Shift Manager is responsible in assisting the Restaurant Manager/Assistant Restaurant Manager in overseeing AMICI and CARA MIA product quality and operational standards.

The Shift Manager is likewise responsible in assisting the Restaurant Manager/Assistant Restaurant Manager in direct marketing efforts and adapting to market conditions, managing and training other managers and staff in the stores, effective management of sales and profitability including the overseeing of the budget and reporting of the results of the day to day store operations.

Operations Management:

• Completely understands all Amici and Cara Mia policies, procedures, standards, specifications, guidelines and training programs;
• Ensures that the store achieves the objectives in sales, profitability, service and quality;
• Ensures execution of monthly sales and marketing plan

Food Management:

• Ensures that all food and products are consistently prepared and served according to Amici's recipes, portioning, cooking and serving standards by personally inspecting all out-going food;
• Ensures that cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas are followed as scheduled

Inventory Management:

• Ensures that all food products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures;
• Ensures that stock levels for both food and operational materials are maintained properly

Equipment Management:

• Ensures that all equipment are kept clean and are in excellent working condition through regular inspection and by following the restaurant's preventive maintenance schedule

Cash Management:

• Maintains control of restaurant's cash fund and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant's policies and procedures

Sanitation and Facility Management:

• Maintains impressive appearance of facility including its sanitation/cleanliness

Administrative Management:

• Prepares all required administrative paperwork, including forms, reports and schedules in an organized and timely manner

People Management:

• Adheres and implements Amici Customer Service Training standards at all time;
• Covers areas where he/she would be needed especially during the Restaurant's heavy shift to ensure guest service standards and efficient operations;
• Assists in the manning and scheduling of store's manpower complement as required by anticipated business activity while ensuring that all positions are staffed when and as needed and objectives for manpower cost are met;
• Ensures strict implementation of policies regarding personnel and ensures promptness, fairness and consistency of corrective action for any and all violations of company policies, rules and procedures;
• Evaluates the quality, care and morale of the staff and strives to improve these areas through solid communication, care with schedule-writing, work group leadership;
• Effectively communicates to management to ensure effective and efficient operations;
• Effectively builds trust with staff members and fellow management through clear communication and by providing feedback;
• Continually strives to develop staff in all areas of managerial and professional development;
• Consistently attends the Amici Manager-in-Training Program;
• Adheres and follows the Opening, Mid and Closing Manager's checklist

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

SHIFT MANAGER (KRISPY KREME STA. ROSA)

EDUCATION: Graduate of any 4-year management-related course preferably Hotel and Restaurant Management or another related course.

EXPERIENCE: At least 3-5 years of experience as a Store or Restaurant Manager

RESPONSIBILITY: Oversees the proper execution of all daily technical and production-related store activities, and assists all aspects of management in sales and manpower of store shift operations.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Food service: 5 years (Preferred)
• Managerial: 3 years (Preferred)

Job Type: Full-time

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

You will be in-charge of the following responsibilities:

QSCH Management

• Manage the opening/mid shift procedures of the store including the consistent and appropriate execution of the QSCH Restaurant Checklist (QRC). Lead to ensure that the entire store is fully prepared, and the store team is ready for the Shift.
• Manage the Floor especially during peak hours. Ensure that excellent service and hospitality are delivered to each guest by setting and sustaining a fun, positive and energetic shift.
• Maintain the cleanliness and organization of the restaurant, which includes the dining area, restroom, kitchen and preparation areas as well as the exterior of the store in cases applicable, and the good working condition of all equipment.
• Engage the guests to ensure that they have been provided with a unique and memorable dining experience. Ensure that serving time and product quality standards are achieved at all times and surpassed whenever possible.
• Professionally resolve guests' concerns or complaints in a timely and effective manner.
• Manage the closing shift procedures of the store including the timely and effective conduct of a closing line/store check that facilitates an easy and effective set up of the store for the following day's operation.
• Effectively lead the restaurant during the shift to ensure that excellent restaurant operations are consistently achieved.
• Nurture a work environment that engages team members in a way that empowers and builds positive relationships.

Sales Building

• Effectively implement local restaurant marketing programs to drive trials and create repeat business.
• Develop positive relationships that will create loyalty among guests. Conceptualize and implement local marketing programs that reward frequent patrons, strengthening their loyalty to the brand and the frequency of their visits.
• Device and implement programs that encourage guests to bring more friends/family members to the restaurant.

People Management

• As part of the Management Team, hold and facilitate regular meetings for the whole store team for review of operations and business results, to lay out action plans, to recognize performers and provide updates on relevant developments and critical matters needing emphasis.
• As the MOD, recognize and reward employees who are performing well.

Key Management System

• To administer the Key Management Systems assigned by the Restaurant Manager to influence Sales, Profit, QSCH and People results.

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree , Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Marketing or equivalent.
• Preferably with related experience as Shift Manager/Store Supervisor in food and beverage services industry.
• Applicants must be experienced in various restaurant operations facets

Please click apply and we will let you know the next steps should you be fit for the role.

#FunFamilyPizza #Shakeys #Shakeys #ShakeysPH #ShakeysPhilippines

The Shift Manager oversees daily restaurant operations during assigned shifts to ensure quality service, cleanliness, customer satisfaction, and team coordination in a Korean BBQ dining setup. They lead the front and kitchen staff, manage guest concerns, and ensure smooth shift transitions.

Key Responsibilities: Staff Supervision

• Manage and lead service crew, kitchen staff, and grill attendants during shift.
• Assign stations, monitor breaks, and ensure proper rotation of duties.
• Conduct pre-shift briefings and post-shift debriefings.

Guest Service

• Ensure high standards of customer service at all times.
• Handle customer concerns or complaints professionally and efficiently.
• Monitor table turnover and ensure smooth flow of dine-in service.

Operations & Sanitation

• Monitor grilling stations, side dish replenishment, and buffet counters (if applicable).
• Ensure cleanliness and food safety protocols are strictly followed (especially for raw meats).
• Check that exhaust fans, tabletop grills, and other equipment are functioning properly.

Administrative Tasks

• Submit end-of-shift reports (sales, inventory usage, incident logs).
• Assist with daily inventory checks and ordering when necessary.
• Ensure compliance with company policies and DOH/DTI/LGU standards.

Cashiering & POS Monitoring

• Supervise cash handling and closing reports.
• Ensure accurate billing and prevent order fraud or manipulation.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

The Shift Manager is responsible in assisting the Restaurant Manager/Assistant Restaurant Manager in overseeing AMICI and CARA MIA product quality and operational standards.

The Shift Manager is likewise responsible in assisting the Restaurant Manager/Assistant Restaurant Manager in direct marketing efforts and adapting to market conditions, managing and training other managers and staff in the stores, effective management of sales and profitability including the overseeing of the budget and reporting of the results of the day to day store operations.

Operations Management:

• Completely understands all Amici and Cara Mia policies, procedures, standards, specifications, guidelines and training programs;
• Ensures that the store achieves the objectives in sales, profitability, service and quality;
• Ensures execution of monthly sales and marketing plan

Food Management:

• Ensures that all food and products are consistently prepared and served according to Amici's recipes, portioning, cooking and serving standards by personally inspecting all out-going food;
• Ensures that cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas are followed as scheduled

Inventory Management:

• Ensures that all food products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures;
• Ensures that stock levels for both food and operational materials are maintained properly

Equipment Management:

• Ensures that all equipment are kept clean and are in excellent working condition through regular inspection and by following the restaurant's preventive maintenance schedule

Cash Management:

• Maintains control of restaurant's cash fund and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant's policies and procedures

Sanitation and Facility Management:

• Maintains impressive appearance of facility including its sanitation/cleanliness

Administrative Management:

• Prepares all required administrative paperwork, including forms, reports and schedules in an organized and timely manner

People Management:

• Adheres and implements Amici Customer Service Training standards at all time;
• Covers areas where he/she would be needed especially during the Restaurant's heavy shift to ensure guest service standards and efficient operations;
• Assists in the manning and scheduling of store's manpower complement as required by anticipated business activity while ensuring that all positions are staffed when and as needed and objectives for manpower cost are met;
• Ensures strict implementation of policies regarding personnel and ensures promptness, fairness and consistency of corrective action for any and all violations of company policies, rules and procedures;
• Evaluates the quality, care and morale of the staff and strives to improve these areas through solid communication, care with schedule-writing, work group leadership;
• Effectively communicates to management to ensure effective and efficient operations;
• Effectively builds trust with staff members and fellow management through clear communication and by providing feedback;
• Continually strives to develop staff in all areas of managerial and professional development;
• Consistently attends the Amici Manager-in-Training Program;
• Adheres and follows the Opening, Mid and Closing Manager's checklist

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Duties and Responsibilities:

1. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.

2. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.

3. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.

4. Pro-active in solving customer problems and satisfying customers in various situations.

5. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.

6. Assesses and provides adequate staffing to provide efficient and friendly, superior service.

7. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.

Qualifications:

• Graduate of any 4 year course
• At least 1-5 years as a manager in the Food & Beverage (F&B) industry especially Coffee Industry
• Expertise in people management.
• Amenable to work to our café in Makati Medical Center.

JOB QUALIFICATIONS:

• Graduate of BS HRM or any related course
• With 2 to 6 years solid food and beverage managerial experience
• With good customer service, people management, and communication skills.
• With knowledge in Profit and Loss reporting
• Store Address: Lower Ground Level Shangri-la Plaza, Shaw Blvd. Ortigas Center, Mandaluyong
• Store Opening Date: Sept 26, 2025
• The store is a company owned

The Manager position is operational in nature and involves the supervision of restaurant partner activities on the shift to ensure that standards around people, product, cleanliness and exceptional guest experience are fulfilled and responsible for efficient completion.

Key Result Area 1: Service Management

Key Result Area 2: Production Management

Key Result Area 3: Guest Relations Management

Key Result Area 4: People Management

Key Result Area 5; Health and Safety

Key Result Area 6: Repair & Maintenance

JOB QUALIFICATIONS:

• Graduate of BS HRM or any related course
• With 2 to 3 years solid food and beverage managerial experience
• With good customer service, people management, and communication skills.
• With knowledge in Profit and Loss reporting
• The branch is a company owned
• KRR SM North EDSA Address - SM City North EDSA. 2F SM City North Edsa, Quezon City

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Employee stock ownership plan
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Job Type: Full-time

Pay: Php19, Php22,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Employee stock ownership plan
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

Expected Start Date: 10/07/2025

The Shift Manager is responsible in assisting the Restaurant Manager/Assistant Restaurant Manager in overseeing AMICI and CARA MIA product quality and operational standards.

The Shift Manager is likewise responsible in assisting the Restaurant Manager/Assistant Restaurant Manager in direct marketing efforts and adapting to market conditions, managing and training other managers and staff in the stores, effective management of sales and profitability including the overseeing of the budget and reporting of the results of the day to day store operations.

Operations Management:

• Completely understands all Amici and Cara Mia policies, procedures, standards, specifications, guidelines and training programs;
• Ensures that the store achieves the objectives in sales, profitability, service and quality;
• Ensures execution of monthly sales and marketing plan

Food Management:

• Ensures that all food and products are consistently prepared and served according to Amici's recipes, portioning, cooking and serving standards by personally inspecting all out-going food;
• Ensures that cleaning schedules for kitchen floors, mats, walls, hoods, other equipment and food storage areas are followed as scheduled

Inventory Management:

• Ensures that all food products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures;
• Ensures that stock levels for both food and operational materials are maintained properly

Equipment Management:

• Ensures that all equipment are kept clean and are in excellent working condition through regular inspection and by following the restaurant's preventive maintenance schedule

Cash Management:

• Maintains control of restaurant's cash fund and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant's policies and procedures

Sanitation and Facility Management:

• Maintains impressive appearance of facility including its sanitation/cleanliness

Administrative Management:

• Prepares all required administrative paperwork, including forms, reports and schedules in an organized and timely manner

People Management:

• Adheres and implements Amici Customer Service Training standards at all time;
• Covers areas where he/she would be needed especially during the Restaurant's heavy shift to ensure guest service standards and efficient operations;
• Assists in the manning and scheduling of store's manpower complement as required by anticipated business activity while ensuring that all positions are staffed when and as needed and objectives for manpower cost are met;
• Ensures strict implementation of policies regarding personnel and ensures promptness, fairness and consistency of corrective action for any and all violations of company policies, rules and procedures;
• Evaluates the quality, care and morale of the staff and strives to improve these areas through solid communication, care with schedule-writing, work group leadership;
• Effectively communicates to management to ensure effective and efficient operations;
• Effectively builds trust with staff members and fellow management through clear communication and by providing feedback;
• Continually strives to develop staff in all areas of managerial and professional development;
• Consistently attends the Amici Manager-in-Training Program;
• Adheres and follows the Opening, Mid and Closing Manager's checklist

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person