What Jobs are available for Shangri La in the Philippines?
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Career Fair @ Shangri-La
Posted today
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Job Description
The NCMS Processing Specialist is responsible for handling inbound and outbound calls in our high-volume call center, verifying and reviewing potential or established patients' accounts in order to ensure our ability to provide premium customer care and service. The Processing Specialist will work within the scope of responsibilities as dictated below with guidance and support from our New Patient Care leadership team.
- Conducts inbound and/or outbound calls to patients, doctors' offices, and/or insurance companies.
- Qualifies patients' orders and insurance eligibility based on physicians' orders.
- Completes patient file maintenance and enters initial orders into database. Reviews all proper documentation for exporting patient information.
- Ascertains that all changes to patients' records are accurately entered in the appropriate application after each call.
- Ensures that new patients receive all required forms, documents, and disclosure statements.
- Answers incoming patient calls; ascertains patient needs; responds appropriately and with urgency to patient requests, questions, complaints and concerns.
Develops and maintains knowledge of all products and services offered by the company.
Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
- Maintains accurate and detailed notes in the company system.
- Adapts quickly to frequent process changes and improvements.
- Is reliable, engaged, and provides feedback to improve processes and policies.
- Attends all department, team, and weekly company meetings as required.
- Appropriately routes incoming calls when necessary.
- Meets patient service quality standards.
Embraces and exemplifies the Cardinal Health values:
Invites Curiosity, Builds Partnerships, Inspires Commitment, Develops Self and Other
The NCMS Data Entry Associate is responsible for receiving, reviewing, sorting and input documents for various departments, as well as processing, validating & verifying physicians orders. The Data Entry Associate will work within the scope of responsibilities as dictated below with guidance and support from our Customer Care leadership team.
Receives, reviews, sorts, and inputs documents in data systems.
• Reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data/documents.
• Performs data verification process in accordance to with company procedures before scanning/approving document in patient's file.
• Contacts doctors' offices to verify and obtain accurate patient information in order to service patients.
• Ensures accurate update & entry of changes are recorded as requested by physicians and/or patients.
• Provides doctors' office personnel & internal personnel with accurate, timely, and satisfactory solutions to potential & arising complaints or concerns pertaining to physician ordered prescription(s).
• Logs receipt of all mail; ensures appropriate processing of all incoming mail; ensures documents are sorted & placed in mailboxes as appropriate.
• Develops and maintains knowledge of all products and services offered by the company.
• Maintains proper phone skills and quality of calls.
• Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
• Maintains accurate and detailed notes in the company system.
• Adapts quickly to frequent process changes and improvements.
• Is reliable, engaged, and provides feedback as to improve processes and policies.
• Attends all department, team, and company meetings as required.
• Appropriately routes incoming calls when necessary.
• Meets patient service quality standards.
QUALIFICATIONS
- 1 year of voice experience
- SHS Grad or completed at least 2 years in college
- Insurance, Medicare verification and claims experience desirable
- Demonstrated success in meeting goals and objectives
- Proficiency in basic math and business calculations
- Working knowledge of computer/data entry with the ability to learn new systems
- Basic level of MS Office proficiency
- Basic knowledge of medical terminology
- Experience with data entry or other related filing/clerical work
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Cashier- Shangri-La Plaza
Posted today
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Job Description
- At least College level or completed vocational in any field.
- With at least 6 months of experience in cashiering.
- Customer oriented and sales driven
- Pleasing personality
- Excellent sales and communication skills
Job Description:
- Promote a company's products or services through excellent customer service.
- Welcoming customers into the store.
- Ensure high levels of customer satisfaction through excellent sales service.
- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis.
- Perform other tasks as assigned.
- Willing to be assigned in Boutique.
Job Type: Full-time
Pay: Php18,070.00 per month
Work Location: In person
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RUSTANS SHANGRI-LA Sales Clerk
Posted today
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Job Description
Responsible for selling the company's products in the store counters. He/she entertains prospective customers and convinces them to buy the company's products. He/she is the one directly exposed to the ultimate customer and therefore largely responsible for actually "moving" the company's products in the market.
Job Type: Full-time
Work Location: In person
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Sales Associate-Shangri-La Plaza
Posted today
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Job Description
- At least College level or completed vocational in any field.
- With at least 6 months of experience in retail sales.
- Customer oriented and sales driven
- Pleasing personality
- Excellent sales and communication skills
Job Description:
- Promote a company's products or services through excellent customer service.
- Welcoming customers into the store.
- Ensure high levels of customer satisfaction through excellent sales service.
- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis.
- Perform other tasks as assigned.
- Willing to be assigned in Shangri-La Plaza.
Job Type: Full-time
Pay: Php18,070.00 per month
Benefits:
- Paid training
Work Location: In person
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Sales Associate- Shangri-La Plaza
Posted today
Job Viewed
Job Description
- At least high school graduate or completed vocational in any field.
- With at least 6 months of experience in retail sales.
- Customer oriented and sales driven
- Pleasing personality
- Excellent sales and communication skills
Job Description:
- Promote a company's products or services through excellent customer service.
- Welcoming customers into the store.
- Ensure high levels of customer satisfaction through excellent sales service.
- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis.
- Perform other tasks as assigned.
- Willing to be assigned in Shangri-La Plaza.
Job Type: Full-time
Pay: Php18,070.00 per month
Benefits:
- Paid training
Work Location: In person
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Resident Manager, Shangri-La Mactan, Cebu
Posted today
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Job Description
Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options. The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.
We are looking for a Resident Manager to join our team.
As Resident Manager, We Rely On You To
- Assist the General Manager with the day to day operations of the hotel with the primary objectives of increasing profitability for the company
- Improve the standards of product and service for guests
- Maximize revenue and control expense
- Participate in general management decision making and philosophies to ensure awareness, trust and effective contribution
- Drive hotel programs and projects
We Are Looking For Someone Who
- Is a Diploma or Degree holder in Hotel Management / Business Administration
- Has at least 1 year of experience as a Resident Manager in a luxury hotel environment
- Is self-driven, goal-oriented and willing to challenge the status quo
- Upholds professional values, ethics and integrity at all times
- Enjoys working as part of a team
- Demonstrates leadership competencies
- Has good interpersonal and communication skills
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Healthcare CSR Career Fair @ Shangri-La
Posted today
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Job Description
What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Job Summary
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are meet, and operational performance is optimized to enhance customer experience.
Responsibilities
- Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
- Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
- Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
- Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
- Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
- Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
- Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
- Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
- Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
- Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
- Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
- Redirects customers to applicable in-house resources as necessary.
- Supports general post-sales issues resolutions as necessary.
What is expected of you and others at this level
- Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
- In-depth knowledge in technical or specialty area
- Applies advanced skills to resolve complex problems independently
- May modify process to resolve situations
- Works independently within established procedures; may receive general guidance on new assignments
- May provide general guidance or technical assistance to less experienced team members
QUALIFICATIONS
- At least SHS Graduate (new HS curriculum)/ Completed 2 years in college (old HS curriculum)
- Prior Authorization knowledge is required (minimum 1 year)
- Has at least 2 years of experience in handling phone calls (Inbound or Outbound)
- Willing to work in a Hybrid setup (after certification/ training)
- Can start ASAP
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Sales Promoter for Rustan's Shangri-la
Posted today
Job Viewed
Job Description
Job description:
Job description:
Job description:
Job description
Duties and Responsibilities
- Can promote and sell products effectively
- Maintain smooth operations inside the store
- Protect stocks and assets of the company
- Create good relationship with co-employees and customers
Qualifications/Requirements:
- With pleasing personality
- At least 2 years college degree
- Good communication skills
- Pro active and hardworking
- Willing to work under pressure
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Overtime
Ability to commute/relocate:
- Pasay: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Sales: 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- Overtime pay
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- Overtime pay
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- Overtime pay
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
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Sales Associate for FR Shangri-La Plaza
Posted today
Job Viewed
Job Description
- Candidate must be senior HS graduate, college level or vocational graduate
- With a pleasing personality
- With previous work experience in Sales/Retail
- Can provide good customer service/ assistance
- Willing to assemble furniture
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Customer Service 1-Day Hiring Career Fair @ Shangri-La
Posted today
Job Viewed
Job Description
What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
Job Summary
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
Responsibilities
- Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
- Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
- Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
- Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
- Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
- For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
- Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
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