7,692 Service Specialist jobs in the Philippines
Service Specialist
Posted today
Job Viewed
Job Description
Reporting to Equipment Superintendent, the Service Analyst is accountable and responsible technical related support to improve project site mechanical availability
Duties and Responsibilities:
Conducts extensive inspection on machines undergoing maintenance job to determine parts and components needed for repair or replacement.
Conducts advanced troubleshooting on machines and accessories when problems are encountered during operation, testing and commissioning in order to ensure that machines performs according to standards.
Conducts equipment performance test through technical analysis Level I and II.
Conducts equipment audit in order to ensure proper operation in accordance with DEI's standards.
Coordinates and submits to site equipment head the list of parts and materials needed to accomplish maintenance work.
Ensures on time submission of service report, failure report and other related documents in order to determine the root cause of the failure and account cost properly.
Performs all assigned tasks (work order) and ensure that quality and standard are met in order to ensure quality and timely completion of work order.
Ensures correct labeling and housekeeping of dismantled parts.
Practices and maintains safety and cleanliness in the designated work areas and project sites at all times in order to ensure compliance with government and project site policies.
Maintains and safe keeps assigned company assets in order to ensure proper utilization and good working order of resources.
Utilizes fully the company's operating systems such as parts and service manual and other related systems in order to ensure correct technical references and product knowledge.
Guides maintenance personnel for proper troubleshooting and repair in order to enhance technical knowledge and skills.
Coaches and trains mechanics in order to support their skills and competencies development.
Provides technical assistance to maintenance team in order to ensure high mechanical availability.
Performs other related functions as deemed necessary.
Qualifications, Skills and Experience:
Graduate of Vocational / Technical courses related to mechanical, electrical, hydraulic & controls.
With four (4) year related experience
With knowledge in heavy equipment maintenance
Holder of NC II certificate
High level of interpersonal skills and integrity
Able to deliver effective results, meet tight deadlines and targets
Ability to interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient
Ability to multitask and work well under pressure
A reliable professional who follows organization and department procedures, completes tasks in a timely manner
Job Types: Full-time, Fixed term
Benefits:
- Company Christmas gift
- Company events
- Paid training
Work Location: In person
Service Specialist
Posted today
Job Viewed
Job Description
See why Food Processing Magazine honored Ecolab Pest Elimination as The Top Pest Management Company
Ecolab is seeking a Pest Service Specialist to join its industry leading Pest Elimination team. In this position, you will provide timely and cost effective pest detection, elimination and prevention solutions to an established route of commercial customers. You'll provide brand protection to your around-the-clock customers including commercial businesses such as restaurants, hotels, hospitals, nursing homes, schools, retail stores, and food and beverage processing plants. Make your service and sales expertise work for you with Ecolab Pest Elimination.
What's in it For You:
- Enjoy a paid training program allowing you to learn from successful professionals
- Receive a company service vehicle for business use
- Opportunity for a long term, advanced career path in service, sales, or management
- Flexible, independent work environment where you will manage a monthly schedule
- Access to best in class resources, tools, and technology
- Grow your income as you drive growth
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
- Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more
What You Will Do:
- Establish effective working relationships with a variety of customers and partner with them on best practices to identify and solve pest problems.
- Keep abreast of Ecolab's product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.
- Use handheld computerized equipment to manage service and document structural, sanitation and pest issues.
- Deliver a quality inspection and treatment service to exceed customer expectation and specification.
- Provide customers with written evidence of service delivered and advice for maintaining pest free conditions.
- Apply pesticides in accordance with label recommendations and comply with relevant legislation.
- Plan work routes efficiently and productively and achieve 100% state of service.
- Accurately submit reports and other related paperwork as required at specified time intervals.
Position Details:
- Candidate must reside in: CITIES/AREA
- Route territory will include: CITIES/AREA
- Work week and shift: DETAILS (including weekend rotation, if applicable)
- Compensation package offered: DETAILS
Minimum Qualifications:
- High School Qualifications or GED
- Must be able to work a night shift or weekends
- Willingness to be on-call during off work hours and weekends as necessary
- Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, cold and warm conditions.
- A valid driver's license with an acceptable motor vehicle record (where applicable)
Physical Demands:
- Must have the ability Lift/Push/Pull/Carry up to 70 pounds chest high.
- Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions.
- Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.
- Must be capable of wearing a respirator
- Possess required pest certification and/or business licensing pursuant to country or state/local law: INSERT CERTIFICATION NAME(S)
- Must be able to pass a drug screen and physical exam (where applicable by law)
Preferred Qualifications:
- Previous customer service experience
- Ability to sell value-added products to existing customers
- Previous pest elimination industry or route experience preferred
- Ability to plan and prioritize workload with limited supervision, field work experience
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Service Specialist
Posted today
Job Viewed
Job Description
See why Food Processing Magazine honored Ecolab Pest Elimination as The Top Pest Management Company
Ecolab is seeking a Pest Service Specialist to join its industry leading Pest Elimination team. In this position, you will provide timely and cost effective pest detection, elimination and prevention solutions to an established route of commercial customers. You'll provide brand protection to your around-the-clock customers including commercial businesses such as restaurants, hotels, hospitals, nursing homes, schools, retail stores, and food and beverage processing plants. Make your service and sales expertise work for you with Ecolab Pest Elimination.
What's in it For You:
- Enjoy a paid training program allowing you to learn from successful professionals
- Receive a company service vehicle for business use
- Opportunity for a long term, advanced career path in service, sales, or management
- Flexible, independent work environment where you will manage a monthly schedule
- Access to best in class resources, tools, and technology
- Grow your income as you drive growth
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
- Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more
What You Will Do:
- Establish effective working relationships with a variety of customers and partner with them on best practices to identify and solve pest problems.
- Keep abreast of Ecolab's product/service offerings and industry conditions, to enhance service and sales of pest prevention/elimination solutions.
- Use handheld computerized equipment to manage service and document structural, sanitation and pest issues.
- Deliver a quality inspection and treatment service to exceed customer expectation and specification.
- Provide customers with written evidence of service delivered and advice for maintaining pest free conditions.
- Apply pesticides in accordance with label recommendations and comply with relevant legislation.
- Plan work routes efficiently and productively and achieve 100% state of service.
- Accurately submit reports and other related paperwork as required at specified time intervals.
Position Details:
- Candidate must reside in: CITIES/AREA
- Route territory will include: CITIES/AREA
- Work week and shift: DETAILS (including weekend rotation, if applicable)
- Compensation package offered: DETAILS
Minimum Qualifications:
- High School Qualifications or GED
- Must be able to work a night shift or weekends
- Willingness to be on-call during off work hours and weekends as necessary
- Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, cold and warm conditions.
- A valid driver's license with an acceptable motor vehicle record (where applicable)
Physical Demands:
- Must have the ability Lift/Push/Pull/Carry up to 70 pounds chest high.
- Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions.
- Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.
- Must be capable of wearing a respirator
- Possess required pest certification and/or business licensing pursuant to country or state/local law: INSERT CERTIFICATION NAME(S)
- Must be able to pass a drug screen and physical exam (where applicable by law)
Preferred Qualifications:
- Previous customer service experience
- Ability to sell value-added products to existing customers
- Previous pest elimination industry or route experience preferred
- Ability to plan and prioritize workload with limited supervision, field work experience
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
service advisor
Posted today
Job Viewed
Job Description
- Appointment scheduling
- Explain repairs to the customer
- Customer service & interaction
- Identify & document customer vehicle
- Accurate and organized service repair order
Service Advisor
Posted today
Job Viewed
Job Description
- Implements and achieve the approved daily, monthly and annual targets.
- Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
- Reviews the Aftersales performance and conduct forecasting of targets for approval.
- Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
- Ensures that the dealers implement prescribed service processes and standards to ensure customer satisfaction and retention.
- Ensures that all service request of customer are properly documented through Repair Order reconciled with other supporting documents.
JOB SPECIFICATIONS:
- Candidate must possess at least a Bachelor's/College Degree in Automotive Technology, Mechanical Engineering or equivalent.
- At least 4 year(s) of working experience in the related field is required for this position.
- Preferably Supervisors/Assistant Managers specializing in auto aftersales or equivalent.
- Excellent Customer-Relations/Customer-Handling skills.
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Fuel discount
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- Mechanical/Technical: 4 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Service Advisor
Posted today
Job Viewed
Job Description
Job Summary:
- Work directly with customers to understand their needs and provide Service Technicians with the information required to provide excellent service. Responsible in scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues. Include setting up loaner cars and verifying insurance before maintenance is scheduled.
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car. Manage and oversee the dealership's workflow and schedule.
Requirements and skills:
Graduate of any four-year course
At least 1-2 years' work experience as a Service Advisor or similar role
A strong understanding of automotive technology and the automotive industry
Proficiency with industry-specific software
Excellent customer service, interpersonal and communication expertise
Strong organizational, decision-making and problem-solving skills
Relevant training and/or certifications as a Service Advisor
Job Type: Full-time
Pay: Php19, Php21,000.00 per month
Work Location: In person
Service Advisor
Posted today
Job Viewed
Job Description
The Service Advisor serves as the main liaison between customers and the service department.
Key Responsibilities
- Greet customers warmly and listen attentively to their vehicle concerns and service needs.
- Document customer complaints, vehicle issues, and requested services clearly and accurately on job orders.
- Provide service recommendations, explain technical details in layman's terms, and obtain customer approvals for work to be done.
- Coordinate with Service Admins to ensure accurate diagnostics and efficient repair processes.
- Communicate repair status, cost estimates, and completion times to customers regularly.
- Review completed work orders with customers, ensuring they understand the services performed and associated costs.
- Handle customer complaints or concerns in a professional and solution-oriented manner.
- Promote and upsell additional services, preventive maintenance, and promotions when appropriate.
- Maintain service records, warranty claims, and follow-up schedules.
- Ensure customer satisfaction to foster long-term relationships and repeat business.
Qualifications
- Bachelor's degree in Automotive Technology, Mechanical Engineering, or related field (preferred but not always required).
- Proven experience as a Service Advisor or in a customer service role within the automotive industry.
- Strong knowledge of vehicle systems, repair procedures, and preventive maintenance.
- Excellent communication and interpersonal skills.
- Ability to multitask, manage time effectively, and work under pressure.
- Proficiency in service management software and Microsoft Office applications.
- Customer-focused with problem-solving abilities.
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Be The First To Know
About the latest Service specialist Jobs in Philippines !
Service Advisor
Posted today
Job Viewed
Job Description
About the role:
Communicate with customers on work requests and conveying these requests to the Production Control and Service Workshop Section with the objective of ensuring that customer requirements are addressed within the standard service procedure. Markets the services offered by the Company.
Responsibilities:
- Listen to customer concerns, document the issues, and gather detailed information about the vehicle's performance to provide clear explanations of recommended services, repair procedures, and associated costs.
- Performs vehicle checklist and secures personal belongings of clients are properly accounted/returned. Ensures that the customer confirmed/acknowledged the result of the checklist performed.
- Coordinates with Production Control for the real time repair status to keep customers informed about the progress of their vehicle's service, including unexpected issues or changes in cost.
- Checks actual condition of the vehicle andconfirms that the requested job is performed before unit release. Explain to the customer the details of the job/s performed including the actual costof repairs and additional recommendations.
- Prepares Body Repair and General Repair estimates from repair recommendation at all times and ensure that the estimates are communicated to the customer and converted to actual job.
- Prepares and maintains sales reports regarding status of all accounts.
Qualifications:
- Graduate of automotive course or Mechanical Engineering
Job Type: Full-time
Pay: From Php18,130.00 per month
Experience:
- service technician: 1 year (Required)
Work Location: In person
Service Advisor
Posted today
Job Viewed
Job Description
JOB DESCRIPTION:
Contact past customers due for PMS or service rebooking
Convert reminders into successful bookings for cleaning or other services
Engage customers through SMS, Viber, phone calls or email
Suggest and close additional services (e.g. filter replacement, diagnostics)
Gather basic feedback after service completion or on inquiry resolution
Submit daily performance reports and maintain follow-up schedules
Ensure monthly sales from repeat customers through structured outreach
JOB REQUIREMENTS:
Bachelor's degree in Marketing, Commerce, or any related field
Good written and verbal communication skills
Should have very good customer service, presentation and negotiation skills
Ability to work effectively in a fast-paced environment and manage multiple tasks
Customer service background is a plus
Skills: Sales; Marketing; Social Media savvy; E-commerce
Job Type: Full-time
Work Location: In person
Service Advisor
Posted today
Job Viewed
Job Description
have experience as Service Advisor in heavy equipment
college graduate
at least 2 years experience as Service Advisor
Job Types: Full-time, Permanent
Work Location: In person