7,114 Service Expert jobs in the Philippines

The Service Expert (Waiter/Waitress) is responsible for delivering excellent customer service by ensuring guests enjoy a pleasant dining experience. This role handles guest orders accurately, serves food and beverages efficiently, and maintains a clean and welcoming dining environment in accordance with Max's Kitchen, Inc. service standards.

Qualifications:

• Bachelor's degree holder in BS HRM or equivalent
• K-12 graduate, or high school graduate with vocational certificate are welcome to apply
• With 1 year work experience as a Cashier in a similar capacity in food service or hospitality industry preferably from restaurants and hotels
• Has a good communication skill
• Great customer service

Work location: KM 134 TPLEX Southbound Porac Pura Tarlac

Job Types: Full-time, Fresh graduate

Pay: From Php550.00 per day

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Staff meals provided

Education:

• Bachelor's (Preferred)

Experience:

• Waiter or Waitress: 1 year (Preferred)

Work Location: In person

Company description:

ANZ Banking Group Limited

Job description:

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Customer Service Expert in our Small Business Capability Centre, you are responsible for delivering exceptional customer service and tailoring solutions to our valued commercial banking customers in Australia. The role will be part of a multinational bank where you are empowered to identify and address our customers' current and future needs, while adhering to our banking compliance guidelines.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent, Full-time

Role Location: MDC 100 Building, Eastwood, Quezon City

Work Hours: Mondays to Fridays, Dayshif

What will your day look like?

As a Customer Service Expert, you will:

• Be the first point of phone contact to provide timely service and maintenance for customers across different commercial banking product types (Loans, Overdraft, Deposits, Term Deposits, Offsets, Credit Cards and digital). You may also be required to complete administration tasks to assist our customers and frontline bankers.
• Work with your team to establish best practice and how we can continuously improve satisfaction for our customers.
• Collaborate with stakeholders to resolve a customer problem, either sharing skills or learn from them.
• Engage in collaborative conversations with your leader; discuss performance and self-development opportunities.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Well-developed verbal and written communication skills and ability to empathise with others.
• Stakeholder management skills. Ability to build rapport with internal and external contacts to collaborate effectively.
• Foundational skills in servicing customers, including the ability to identify customer needs and articulate the desired solution.
• Critical thinking and ability to multi-task and work under pressure, navigate multiple systems and processes seamlessly during customer interactions.
• Problem-solving and documentation skills, curious mindset to explore new approaches that optimize team performance and improve customer service.
• An unwavering motivation to grow and develop a fulfilling career within the Banking Industry
• Familiarity with banking products and systems, and previous customer service experience is desired. No formal qualifications
• Proven experience in a Financial/Banking Institution or a Financial Account

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture make us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit You can apply for this role by visiting ANZ Careers and searching for reference number

Req ID:

Department: AR Customer Services Ops Business Owners

Division: Australia Retail

Location: Quezon City / Makati City

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Customer Service Expert in our Small Business Capability Centre, you are responsible for delivering exceptional customer service and tailoring solutions to our valued commercial banking customers in Australia. The role will be part of a multinational bank where you are empowered to identify and address our customers' current and future needs, while adhering to our banking compliance guidelines.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent, Full-time

Role Location: MDC 100 Building, Eastwood, Quezon City

Work Hours: Mondays to Fridays, Dayshif

What will your day look like?

As a Customer Service Expert, you will:

Be the first point of phone contact to provide timely service and maintenance for customers across different commercial banking product types (Loans, Overdraft, Deposits, Term Deposits, Offsets, Credit Cards and digital). You may also be required to complete administration tasks to assist our customers and frontline bankers.

Work with your team to establish best practice and how we can continuously improve satisfaction for our customers.

Collaborate with stakeholders to resolve a customer problem, either sharing skills or learn from them.

Engage in collaborative conversations with your leader; discuss performance and self-development opportunities.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Well-developed verbal and written communication skills and ability to empathise with others.

Stakeholder management skills. Ability to build rapport with internal and external contacts to collaborate effectively.

Foundational skills in servicing customers, including the ability to identify customer needs and articulate the desired solution.

Critical thinking and ability to multi-task and work under pressure, navigate multiple systems and processes seamlessly during customer interactions.

Problem-solving and documentation skills, curious mindset to explore new approaches that optimize team performance and improve customer service.

An unwavering motivation to grow and develop a fulfilling career within the Banking Industry

Familiarity with banking products and systems, and previous customer service experience is desired. No formal qualifications

Proven experience in a Financial/Banking Institution or a Financial Account

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture make us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

/. You can apply for this role by visiting ANZ Careers and searching for reference number

Job Posting End Date

14/10/2025 , 11.59pm, (Melbourne Australia)

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationManila Marriott Hotel at Newport World Resorts, 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Event Service Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Event Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts – to get it right for our guests and our business each and every time.

CRITICAL TASKS:

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Maintain confidentiality of proprietary materials and information.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible; thank guests with genuine appreciation and provide a fond farewell.
• Address guests' service needs in a professional, positive, and timely manner.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Assist other employees to ensure proper coverage and prompt guest service.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.

Communication

• Talk with and listen to other employees to effectively exchange information.
• Provide assistance to coworkers, ensuring they understand their tasks.
• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

• Support all co-workers and treat them with dignity and respect.

General Food and Beverage Services

• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Perform other reasonable duties as requested.

Closing

• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Steps of Service

• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Monitor and maintain the cleanliness of assigned tables and work areas including ensuring courses are cleared according to department standards and tables are properly crumbed when appropriate.

Bartending

• Follow all state and local laws for serving alcohol responsibly (e.g., last call times).
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
• Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
• Stock and restock ice, glassware, paper supplies and liquor.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
• Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.

Cash/Bank Handling

• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Transport bank to/from assigned workstation, following security procedures.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Process all payment methods in accordance with Accounting procedures and policies.

Banquet Room Set-up

• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
• Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.

Banquet Room Bussing and Cleaning

• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
• Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.

Banquets

• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
• Follow up on special banquet event arrangements requested by guest to ensure compliance.
• Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.

Physical Tasks

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.

CRITICAL COMPETENCIES

Interpersonal Skills

• Team Work
• Customer Service Orientation
• Diversity Relations
• Interpersonal Skills

Physical Abilities

• Physical Strength
• Proper Lifting Techniques
• Stamina

Personal Attributes

• Dependability
• Positive Demeanor
• Presentation
• Integrity
• Safety Orientation
• Adaptability/Flexibility
• Stress Tolerance

Communications

• English Language Proficiency
• Listening

PREFERRED QUALIFICATIONS

• Education: Higher Education, Diploma or equivalent
• Related Work Experience: At least 1 year of related work experience
• Supervisory Experience: No supervisory experience is required

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

Job Type: Full-time

Pay: Php17, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Paid training
• Staff meals provided
• Transportation service provided

Work Location: In person

Stihl/ZAMA as a Global company with more than 2000 employees worldwide in around 9 Production facilities and over 60 subsidiaries will expand its global IT support in the Philippines to extends IT experts availability in Core IT Technologies.

Duties and Responsibilities:

• Creation of a global printing concept
• Creation of a global governance ruleset
• Set up an international operational Team
• Creation of a global printing strategy / roadmap
• Vendor management

Qualifications:

• Bachelor's degree in information technology, Computer Science, or a related field.
• At least 3 years of printing experience in a global environment
• Experience with various printing technologies (Windows, Label and SAP)
• Experience troubleshooting errors and maintenance
• Experience of implementing group-wide projects to harmonize the heterogenous environments.
• Independent working style and analytical thinking skills
• High level of teamwork and cooperation skills
• High level of resilience and assertiveness
• Intercultural competence and corresponding communication skills
• Fluent English skills
• Flexibility to deal with changing tasks and changing working conditions
• Strategic thinking and acting and structured problem analysis
• Willingness to travel for team workshops
• Working in an international Team
• Willing to do the Shifting Schedule ASPA (8am-5pm) or EMEA (3pm-12pm)

Why Join Us?
- Be a part of a dynamic and global team of the STIHL Regional Center at Zama Philippines.
- Work at the forefront of technology and innovation.
- Enjoy a collaborative and supportive work environment.
- International travel opportunities to Europe for onboarding and team workshops.
- Comprehensive HMO coverage from day one for you and up to 3 dependents.
- Life insurance
- Monthly allowances for rice, meals, clothing, and medicine.
- Annual performance bonus and salary increase.
- Engaging company programs and activities.
- Free shuttle service to select areas in Batangas, Laguna, and Cavite.
- Enriching training programs, ranging from soft skills to technical skills.
- Fixed hybrid work setup (3 days WFH, 2 days onsite per week at FPIP, Sto. Tomas, Batangas).

Additional Information
Job Number

Job Category
Food and Beverage & Culinary

Location
Sheraton Manila Hotel at Newport World Resorts, 80 Andrews Avenue, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.