8,149 Service Dispatch jobs in the Philippines
Customer Service and Dispatch Representative
Posted today
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Job description:
Are you seeking a fulfilling career in IT while enjoying a peaceful lifestyle and a work-life balance opportunity? Or you're a local from Quezon Province and tired of going back and forth in Metro Manila just for work? We got you
Carabao Cloud Solutions, Inc. is a fast growing company based in Tayabas, Quezon Province. We are in a pure onsite set-up here in the province that works with IT companies or MSPs in the USA that use the latest tools and technologies in anything from cloud solutions to cybersecurity.
We aim to provide strong IT jobs with competitive salaries for the Quezon Province community. We'd also like to give this opportunity to those who are looking for a work-life balance and career growth. Combined with a lower cost of living and a healthier environment in Quezon, CCSI is indeed a great place to achieve your lifestyle and career aspirations.
What we are looking for?
Responsible for efficiently triaging incoming IT support tickets and serving as the initial point of contact for customers. Gathering information from customers, generating tickets, and assigning them to the appropriate technical support personnel
Essential Duties and Responsibilities
- Act as a first contact clients for customer service
- Triaging tickets served as first point of contact with customers.
- Ticket generation and assigning, coordinate and follow up to see ticket status using a ticketing tool.
- Assign tickets to appropriate IT support personnel based on skills and workload.
- Ensure timely resolution of tickets by monitoring progress and escalating issues as needed.
- Coordinate with different teams or departments to resolve complex technical issues.
- Follow defined processes and protocols for ticket handling and escalation.
- Collaborate with IT teams to improve ticketing system efficiency and user experience.
Required Skills and Qualifications
- Proficient with any ticketing system tool.
- Fluency in speaking and writing English.
- Positive approach to customer and clients.
- At least one (1) year of work experience in BPO or a similar job is required.
- Amenable to work in Tayabas, Quezon Province onsite.
Preferred Skills: Experience working in BPO environment and expertise in any ticketing tool/CRM.
We're excited to help make your application process as smooth and efficient as possible Please upload updated and complete resume.
Job Type: Full-time
Pay: Php25, Php32,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Application Question(s):
- Do you have any experience triage incident report/ticket?
- Do you have any experience in ticketing tools?
- Can you start Immediately? If not, when is your earliest availability.
- Where are you currently located?
Experience:
- I.T Admin: 1 year (Preferred)
Work Location: In person
Customer Service - Logistics/Dispatch Specialist in Davao Site
Posted 4 days ago
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*Experience in logistics, transportation, or freight operations.
*Experience in brokerage logistics (preferred or considered a strong plus).
*Familiarity with shipment tracking, carrier coordination, and updating clients or systems.
*Knowledge of logistics and freight terminology, including LTL, FTL, 3PL, and freight brokerage.
*Proficient in using logistics software, TMS (Transportation Management Systems), and tracking tools.
*Excellent organizational and multitasking skills to manage multiple shipments and updates.
*Strong communication skills for coordination with carriers, brokers, and internal teams.
*Competency in Microsoft Office (especially Excel) and data entry accuracy.
Call Center Customer Service
Posted today
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About the role
Excellent BPO Services is seeking a talented and passionate Call Center Customer Service professional to join our dynamic team in Mandaue City, Cebu. As a Call Center Customer Service representative, you will be the voice of our company, providing exceptional customer support and contributing to the overall success of our business. This is a full-time position that offers competitive benefits and opportunities for growth.
What you'll be doing
- Responding to inbound customer inquiries and requests via phone, email, and other communication channels
- Providing prompt, accurate, and friendly customer service to resolve issues and exceed customer expectations
- Maintaining detailed records of customer interactions and following up on open cases
- Identifying opportunities to improve customer satisfaction and suggesting process improvements
- Collaborating with cross-functional teams to ensure seamless customer experiences
- Adhering to company policies, procedures, and quality standards
What we're looking for
- Strong customer service skills with a proven track record of delivering exceptional customer experiences
- Excellent communication and interpersonal skills, with the ability to adapt your style to different customer needs
- Proficiency in using customer support tools and software, such as CRM systems
- Problem-solving and critical-thinking skills to handle complex customer inquiries
- Ability to work in a fast-paced, high-volume environment and maintain composure under pressure
- Flexibility and a willingness to learn and adapt to changing business needs
About us
Excellent BPO Services is a leading provider of customer service and contact center solutions. With over a decade of experience, we have established a reputation for delivering outstanding service to our clients and their customers. Our company is built on a foundation of innovation, integrity, and a unwavering commitment to excellence. We are proud to offer a dynamic and inclusive work environment where our employees can thrive and contribute to our continued success.
If you're ready to make a difference and join a company that values its people, please apply now
Dispatch/Customer Service Representative
Posted today
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Job description:
Qualifications:
- COLLEGE LEVEL
- WITH MOTORCYCLE
- ATLEAST 1-2 YEARS EXPERIENCE IN LOGISTICS
- KNOWLEDGE IN TRUCK BOOKINGS
- MONITORING OF DELIVERIES
- KEEN TO DETAILS
- WITH STRONG COMMUNICATION SKILLS
Job Type: Full-time
Pay: Php695.00 per day
Benefits:
- Paid training
Work Location: In person
Call Center
Posted today
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Job Description
About the Role
We're looking for a Customer Service Representative to join our team In this role, you'll be the first point of contact for our customers — helping them with questions, solving problems, and making sure they have a great experience with our company.
What You'll Do
- Answer phone calls, emails, or chats from customers
- Help customers with orders, billing, product questions, or technical issues
- Solve problems quickly and professionally
- Keep accurate records of customer interactions
- Follow company procedures and meet daily goals
- Work with other departments to resolve issues when needed
Job Types: Full-time, Permanent
Pay: Php18, Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
Call Center
Posted today
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Job Description
NON-VOICE (CHAT & EMAIL SUPPORT) HIRING
Offer: Up to ₱28,000 per month
Start Date: September 24
Site Location: Pasig
Interview Process: Phone call (virtual)
Experience Required: Minimum of 6 months BPO voice experience (international account)
If you are interested, please send a message or email your updated resume to:
Job Type: Full-time
Pay: Php26, Php28,000.00 per month
Benefits:
- Paid training
Experience:
- BPO: 1 year (Required)
Work Location: In person
Call center
Posted today
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Job Description
URGENT HIRING
Looking for a fast application process and an immediate start? This opportunity is for you
We have non-voice and voice accounts available.
Get a chance to sign your job offer within the day
1-day onsite processing
Qualifications:
6 months of international customer service experience
At least a high school graduate (old curriculum)
No BPO experience? No problem If you have excellent communication skills, you're welcome to apply
CSR & TSR positions available
Fresh graduates are encouraged to apply
We have easy accounts that are a great fit for you
Don't miss this chance—apply now and start your journey with us
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php27,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- Do you have BPO experience? If yes, for how long in total
Education:
- Junior High School (Preferred)
Language:
- English (Preferred)
Work Location: In person
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Call center
Posted today
Job Viewed
Job Description
URGENT HIRING
Looking for a fast application process and an immediate start? This opportunity is for you
We have non-voice and voice accounts available.
Get a chance to sign your job offer within the day
1-day onsite processing
Qualifications:
6 months of international customer service experience
At least a high school graduate (old curriculum)
No BPO experience? No problem If you have excellent communication skills, you're welcome to apply
CSR & TSR positions available
Fresh graduates are encouraged to apply
We have easy accounts that are a great fit for you
Don't miss this chance—apply now and start your journey with us
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php27,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- Do you have BPO experience? If yes, for how long in total
Education:
- Junior High School (Preferred)
Language:
- English (Preferred)
Work Location: In person
call center
Posted today
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Job Description
What We Offer
- No experience needed – full training provided
- Competitive salary with bonuses and incentives
- Night differential pay (if applicable)
- Career growth and promotion opportunities
- Fast and easy phone interview process
Qualifications
- Good English communication skills
- Customer-focused attitude
- Basic computer skills
- Willing to work on shifting schedules
Education
Open to SHS graduates, college undergrads/grads, and vocational course holders.
Call Center
Posted today
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Job Description
Qualifications:
- Senior High School Graduate or at least 2nd year level in College
- Preferably with a minimum of 6 months BPO/Call Center experience
- Should have experience in voice accounts; however, applicants with non-voice experience may still apply if they have excellent communication skills
- Applicants with no call center experience may still be considered if they meet the required skills
- Strong communication skills (verbal and written)
- Willing to work in shifting schedules and on-site
What You'll Do:
- Assist healthcare members and providers with inquiries, claims, and account-related concerns
- Deliver accurate and timely information while ensuring excellent customer service
- Handle customer interactions with empathy, professionalism, and attention to detail
Why Join Us?
- Competitive salary and performance-based incentives
- 20% Night Differential
- Paid training and continuous career development opportunities
- Growth and promotion opportunities
- Supportive workplace culture
- Full Access to Workplace Amenities
Job Type: Full-time
Pay: Php16, Php26,000.00 per month
Work Location: In person